Best Tennessee Call Center Service Provider Rankings

12 Companies - Rankings updated: July 01, 2026

DesignRush evaluates each agency using expert assessment and client feedback to inform your choices. Some featured agencies have paid placements.

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United States × Tennessee ×

  • TeleDirect

    We Take Care of Your Calls.

    Tele Direct is a call center provider that handles patient scheduling, claims support, lead qualification, seminar reservations, Tier 1 tech support, appointment setting, and outbound telesales, with bilingual English and Spanish agents and dedicated account management on every account.  [... see all TeleDirect reviews ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Nashville, Tennessee
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    TeleDirect Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Southern California Public Radio
    • WayFM
    • WGVU
    Data sourced from the agency's DesignRush profile

    TeleDirect Reviews & Testimonials

    • Michelle Goode
      Michelle Goode Senior Manager of Operations at AlphaTheta Music Americas
      5.0★

      Call Centers Review from Michelle Goode

      Retrieving data. Wait a few seconds and try to cut or copy again.

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    • Tiffany L. Garcia
      Tiffany L. Garcia Director of Client Relations at Dr. Biz Boom
      5.0★

      Call Centers Review from Tiffany L. Garcia

      Tiffany L. Garcia gave TeleDirect Communications, Inc. a 5-star rating. Tiffany shared that she had used TeleDirect in her offices and also referred her clients to the agency. She praised the top-notch customer care and excellent communication and client engagement experience she and her clients had received since day one. Garcia highlighted TeleDirect's effectiveness in handling inbound call volume and seminar reservation services. (Source: 3rd party review platform)

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    • Carol Magdalein
      Carol Magdalein President at SEMINARS FOR LESS
      5.0★

      Call Centers Review from Carol Magdalein

      Carol Magdalein gave TeleDirect Communications, Inc. a 5-star rating. She commended its account representative, Kat, for always responding promptly and efficiently to any questions or issues. (Source: 3rd party review platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
    Visit WebsiteView Profile
    4.6 4.6 (3)

  • CCSP

    The Call Center Pros

    Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting.  [... see all CCSP reviews ]

    Top Services:

    • Call Centers
    • Lead Generation
    • Phone Answering Services
    Location
    Seymour, Tennessee
    Number of Employees
    100 - 249

    CCSP Services

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telehealth Groups
    • Property Management Clients
    • Municipal Agencies
    • Law Firms
    • Corporate Clients
    • Medical Networks
    • Service / Trades Companies
    • Hospitals
    • Small Businesses
    Data sourced from the agency's DesignRush profile

    CCSP Reviews & Testimonials

    • Ellie Dennard
      Ellie Dennard CEO at Superior Healthcare
      5.0★

      Phone Answering Services Review from Ellie Dennard

      Superior Healthcare had a stellar experience with Call Center Sales Pro (CCSP). The staff provided responsive and friendly service and its customer support team was exceptional. Regular check-ins ensured top-notch service, making CCSP a highly recommended choice for answering service needs. (Source: 3rd Party Review Platform)

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    Reviews verified by DesignRush and sourced from the agency's profile
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    4.3 4.3 (1)
    1.0 1.0 (1)

  • Westpark Communications

    A Call Center Suited to Your Needs

    A Call Center Suited to Your Needs

    Westpark Communications runs a HIPAA-compliant, 100% US-based call center providing answering services, inbound customer care, Tier I helpdesk, lead qualification, outbound campaigns, IVR, and emergency support 24/7 since 1968. The agency serves legal, medical, property management, and trucking clients.  [... see all Westpark Communications reviews ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Nashville, Tennessee
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed
    View Profile
    4.8 4.8 (5)
    4.8 4.8 (133)

  • RealVoice

    24/7 Customer Engagement Center

    24/7 Customer Engagement Center

    Hospitality Call Center.  [... view RealVoice profile ]

    Top Services:

    • Call Centers
    • Virtual Receptionist
    • Outbound
    Location
    Memphis, Tennessee
    Number of Employees
    100 - 249
    View Profile
    4.5 4.5 (8)

  • AccessNurse

    Medical call center solutions, serving 500+ healthcare organizations in the United States.

    Medical call center solutions, serving 500+ healthcare organizations in the United States.

    AccessNurse is the premier provider of medical call center solutions serving over 500 healthcare organizations in the United States. For the past 25 years, weve supported our clients in handling over 30 million patient calls. AccessNurse provides 24/7 telephone nurse triage, answering, and appointment  [... view AccessNurse profile ]

    Top Services:

    • Call Centers
    Location
    Knoxville, Tennessee
    Number of Employees
    1000 & Up
    View Profile
    3.5 3.5 (14)

  • VSA Prospecting

    Grow your pipeline. We know how. We book appointments.

    Grow your pipeline. We know how. We book appointments.

    VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do.  [... view VSA Prospecting profile ]

    Top Services:

    • Call Centers
    • Inbound
    • Appointment Setting
    Location
    Nashville, Tennessee
    Number of Employees
    50 - 99
    View Profile
    4.9 4.9 (30)

  • Taskforce

    Innovative Solutions, Unmatched Value

    Innovative Solutions, Unmatched Value

    Taskforce BPO is an American Veteran owned company whose mission is to provide clients with labor solutions that enable them to focus on their core competencies while increasing productivity and profitability.  [... view Taskforce profile ]

    Top Services:

    • Call Centers
    Location
    Knoxville, Tennessee
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (1)

  • Med Communications

    Global Medical Affairs Service Provider

    Global Medical Affairs Service Provider

    Med Communications is a leading provider of comprehensive global medical affairs services, including medical information contact centers, scientific content development, and pharmacovigilance. www.medcommunications.com  [... view Med Communications profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Memphis, Tennessee
    Number of Employees
    100 - 249
    View Profile
    4.8 4.8 (4)

  • SureCall

    Focused on Customer Satisfaction

    Focused on Customer Satisfaction

    SureCall stands as a 24/7/365 outsourced customer support and multimedia contact center, uniquely distinguished by its cutting-edge technology, adaptable architecture, and streamlined programs.  [... view SureCall profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Virtual Receptionist
    Location
    Nashville, Tennessee
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    View Profile
    5.0 5.0 (5)

  • 1st Bytes

    Technology Solutions Without the Hassle

    Technology Solutions Without the Hassle

    1st Bytes goal is to help you focus on your business without getting hung up on daily technology frustrations. Managing diverse and constantly developing technology is not only stressful but may also lead to a confusing IT vision.  [... view 1st Bytes profile ]

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Chattanooga, Tennessee
    Number of Employees
    Under 49
    View Profile
    4.0 4.0 (4)

  • Net2Source

    Global Workforce Solutions Company

    Global Workforce Solutions Company

    At Net2Source (N2S), staying ahead of the curve isnt optional its who we are. As a global Talent Company, Net2Source isnt just observing the future were building it. Our proprietary AI-powered recruiting engine enables us to deliver pre-vetted, on-demand talent at speed and scale.  [... view Net2Source profile ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Nashville, Tennessee
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
    View Profile
    4.6 4.6 (14)

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About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.