CCSP

The Call Center Pros

319 Blue Peacock Way, Seymour, Tennessee 37865, United States

https://www.callcentersalespro.com

CCSP Overview

Year Founded: 2014

Employees: 100 - 249

Minimal Budget: Inquire

Average Hourly Rate: Inquire

Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting.

CCSP is a certified Women-Owned Business (WOSB) recognized by the U.S. Small Business Administration and is also WBENC-certified as a Women's Business Enterprise. Established in 2014, CCSP was founded to assist outsourced call centers and telephone answering services in overcoming business growth challenges.

The company is led by a seasoned veteran with 40 years of industry experience and a recipient of prestigious awards such as Stevie and Inc. CCSP operates its corporate call campus in Seymour, Tennessee and has multiple contact management brands established in various regions, including the Knoxville area, Northern California and Toledo, OH.

As an industry leader, the company specializes in creating customized professional solutions tailored to each client's needs. Through its specialized departments such as MedCall Plus and ServiceCall Plus, they provide 24/7/365 services to a diverse client base comprising over 1,000 businesses ranging from small enterprises to Forbes-ranked companies. Their clients span across medical, legal, commercial and municipal sectors.

CCSP Services

Client Types

Small Businesses

Call Center Expertise

Inbound
Outbound
Telemarketing
Virtual Receptionist

Digital Marketing Expertise

Lead Generation

CCSP Clients

Telehealth Groups

Property Management Clients

Municipal Agencies

Law Firms

Corporate Clients

Medical Networks

Service / Trades Companies

Hospitals

Small Businesses

CCSP Reviews

Reviews from Google Maps and DesignRush are available on this profile.

Superior Healthcare had a stellar experience with Call Center Sales Pro (CCSP). The staff provided responsive and friendly service and its customer support team was exceptional. Regular check-ins ensured top-notch service, making CCSP a highly recommended choice for answering service needs. (Source: 3rd Party Review Platform) "

Project Name: Answering service needs

Project Type:: Phone Answering Services

Company size:: Under 49

Industry:: Hospital & Healthcare

Show more reviews

CCSP Team Bios

Janet Livingston

President & CEO

With experience ranging from sales and management to ownership, Janet has built her award winning, decades-long telephone answering service and outsource call centers career from the ground up.

Andrew Rup

Director of Operations

Andrew Rup joined the team at Call Center Sales Pro in 2020 as Director of Engagement and now serves as Director of Operations. He assumed both roles after demonstrating his gift for uplifting and supporting others, likely learned in his experience as pastor of a local community church.

Tracie Mexner

Executive Consultant, Business Development and Client Relations

With deeply rooted knowledge of medical answering service requirements in conjunction with company operations and technology, Tracie is regarded as the fulcrum of the company in achieving excellence for our clients.

Mark Aubrey

Director of IT

Mark Aubrey is the resident technology specialist delivering IT excellence for the Call Center Sales Pro brand family and call center network. With more than 25 years experience in Information Technology (IT), CCSP was delighted to welcome Mark and his expertise to the role of Director of IT in 2021

Colin Mohamed

Executive Consultant, Operations and Client Services

Colins role encompasses budget management, developing project scope, and managing customer relationships. He brings experience in operations, project management, technology systems, customer and client services, and contact management for call center operations.