CCSP
The Call Center Pros
319 Blue Peacock Way, Seymour, Tennessee 37865, United Stateshttps://www.callcentersalespro.com
CCSP Overview
- Number of Employees
- 100 - 249
- Minimal Budget
- Inquire
- Average Hourly Rate
- Inquire
- Year Founded
- 2014
CCSP is a certified Women-Owned Business (WOSB) recognized by the U.S. Small Business Administration and is also WBENC-certified as a Women's Business Enterprise. Established in 2014, CCSP was founded to assist outsourced call centers and telephone answering services in overcoming business growth challenges.
The company is led by a seasoned veteran with 40 years of industry experience and a recipient of prestigious awards such as Stevie and Inc. CCSP operates its corporate call campus in Seymour, Tennessee and has multiple contact management brands established in various regions, including the Knoxville area, Northern California and Toledo, OH.
As an industry leader, the company specializes in creating customized professional solutions tailored to each client's needs. Through its specialized departments such as MedCall Plus and ServiceCall Plus, they provide 24/7/365 services to a diverse client base comprising over 1,000 businesses ranging from small enterprises to Forbes-ranked companies. Their clients span across medical, legal, commercial and municipal sectors.
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CCSP Services
Call Center Expertise
- Inbound
- Outbound
- Telemarketing
- Virtual Receptionist
Digital Marketing Expertise
- Lead Generation
Client Types
- Small Businesses
CCSP Reviews
Reviews from Google Maps and DesignRush are available on this profile.
Superior Healthcare had a stellar experience with Call Center Sales Pro (CCSP). The staff provided responsive and friendly service and its customer support team was exceptional. Regular check-ins ensured top-notch service, making CCSP a highly recommended choice for answering service needs. (Source: 3rd Party Review Platform) "Project Name: Answering service needs
- Project Type:
- Phone Answering Services
- Company size:
- Under 49
- Industry:
- Hospital & Healthcare
CCSP Team Bios
Janet Livingston
President & CEO
With experience ranging from sales and management to ownership, Janet has built her award winning, decades-long telephone answering service and outsource call centers career from the ground up.
Andrew Rup
Director of Operations
Andrew Rup joined the team at Call Center Sales Pro in 2020 as Director of Engagement and now serves as Director of Operations. He assumed both roles after demonstrating his gift for uplifting and supporting others, likely learned in his experience as pastor of a local community church.
Tracie Mexner
Executive Consultant, Business Development and Client Relations
With deeply rooted knowledge of medical answering service requirements in conjunction with company operations and technology, Tracie is regarded as the fulcrum of the company in achieving excellence for our clients.
Mark Aubrey
Director of IT
Mark Aubrey is the resident technology specialist delivering IT excellence for the Call Center Sales Pro brand family and call center network. With more than 25 years experience in Information Technology (IT), CCSP was delighted to welcome Mark and his expertise to the role of Director of IT in 2021
Colin Mohamed
Executive Consultant, Operations and Client Services
Colins role encompasses budget management, developing project scope, and managing customer relationships. He brings experience in operations, project management, technology systems, customer and client services, and contact management for call center operations.