CCSP Overview

Number of Employees
100 - 249
Minimal Budget
Average Hourly Rate
Year Founded
Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting.

CCSP is a certified Women-Owned Business (WOSB) recognized by the U.S. Small Business Administration and is also WBENC-certified as a Women's Business Enterprise. Established in 2014, CCSP was founded to assist outsourced call centers and telephone answering services in overcoming business growth challenges.

The company is led by a seasoned veteran with 40 years of industry experience and a recipient of prestigious awards such as Stevie and Inc. CCSP operates its corporate call campus in Seymour, TennesseeĀ  and has multiple contact management brands established in various regions, including the Knoxville area, Northern California and Toledo, OH.

As an industry leader, the company specializes in creating customized professional solutions tailored to each client's needs. Through its specialized departments such as MedCall Plus and ServiceCall Plus, they provide 24/7/365 services to a diverse client base comprising over 1,000 businesses ranging from small enterprises to Forbes-ranked companies. Their clients span across medical, legal, commercial and municipal sectors.
319 Blue Peacock Way, Seymour, Tennessee 37865, United States

Areas of Expertise

  • Call Center Expertise
  • Digital Marketing Expertise
Call Center Expertise
Call Center Expertise
  • Inbound
  • Outbound
  • Telemarketing
  • Virtual Receptionist
Digital Marketing Expertise
Digital Marketing Expertise
  • Lead Generation

Client Types

  • Small Businesses

CCSP Reviews

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  • Ellie Dennard

    Ellie Dennard

    CEO at Superior Healthcare

    Answering service needs
    Project Type: Phone Answering Services
    Review Date: 4 September, 2023
    Superior Healthcare had a stellar experience with Call Center Sales Pro (CCSP). The staff provided responsive and friendly service and its customer support team was exceptional. Regular check-ins ensured top-notch service, making CCSP a highly recommended choice for answering service needs. (Source: 3rd Party Review Platform)
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CCSP Team Bios

  • President & CEO
    Janet Livingston
    President & CEO
    With experience ranging from sales and management to ownership, Janet has built her award winning, decades-long telephone answering service and outsource call centers career from the ground up.
  • Director of Operations
    Andrew Rup
    Director of Operations
    Andrew Rup joined the team at Call Center Sales Pro in 2020 as Director of Engagement and now serves as Director of Operations. He assumed both roles after demonstrating his gift for uplifting and supporting others, likely learned in his experience as pastor of a local community church.
  • Executive Consultant, Business Development and Client Relations
    Tracie Mexner
    Executive Consultant, Business Development and Client Relations
    With deeply rooted knowledge of medical answering service requirements in conjunction with company operations and technology, Tracie is regarded as the fulcrum of the company in achieving excellence for our clients.
  • Director of IT
    Mark Aubrey
    Director of IT
    Mark Aubrey is the resident technology specialist delivering IT excellence for the Call Center Sales Pro brand family and call center network. With more than 25 years experience in Information Technology (IT), CCSP was delighted to welcome Mark and his expertise to the role of Director of IT in 2021
  • Executive Consultant, Operations and Client Services
    Colin Mohamed
    Executive Consultant, Operations and Client Services
    Colins role encompasses budget management, developing project scope, and managing customer relationships. He brings experience in operations, project management, technology systems, customer and client services, and contact management for call center operations.

CCSP Clients

  • Telehealth Groups
  • Property Management Clients
  • Municipal Agencies
  • Law Firms
  • Corporate Clients
  • Medical Networks
  • Service / Trades Companies
  • Hospitals
  • Small Businesses