Pros
- On-time project delivery
- Responsive communication with clients
- High-quality work and design solutions
- Knowledgeable and professional staff
- Ability to consistently meet client expectations
319 Blue Peacock Way, Seymour, Tennessee 37865, United States
https://www.callcentersalespro.com
CCSP Overview
Number of Employees
100 - 249
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2014
Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting.
CCSP is a certified Women-Owned Business (WOSB) recognized by the U.S. Small Business Administration and is also WBENC-certified as a Women's Business Enterprise. Established in 2014, CCSP was founded to assist outsourced call centers and telephone answering services in overcoming business growth challenges.
The company is led by a seasoned veteran with 40 years of industry experience and a recipient of prestigious awards such as Stevie and Inc. CCSP operates its corporate call campus in Seymour, Tennessee and has multiple contact management brands established in various regions, including the Knoxville area, Northern California and Toledo, OH.
As an industry leader, the company specializes in creating customized professional solutions tailored to each client's needs. Through its specialized departments such as MedCall Plus and ServiceCall Plus, they provide 24/7/365 services to a diverse client base comprising over 1,000 businesses ranging from small enterprises to Forbes-ranked companies. Their clients span across medical, legal, commercial and municipal sectors.
CCSP is a certified Women-Owned Business (WOSB) recognized by the U.S. Small Business Administration and is also WBENC-certified as a Women's Business Enterprise. Established in 2014, CCSP was founded to assist outsourced call centers and telephone answering services in overcoming business growth challenges.
The company is led by a seasoned veteran with 40 years of industry experience and a recipient of prestigious awards such as Stevie and Inc. CCSP operates its corporate call campus in Seymour, Tennessee and has multiple contact management brands established in various regions, including the Knoxville area, Northern California and Toledo, OH.
As an industry leader, the company specializes in creating customized professional solutions tailored to each client's needs. Through its specialized departments such as MedCall Plus and ServiceCall Plus, they provide 24/7/365 services to a diverse client base comprising over 1,000 businesses ranging from small enterprises to Forbes-ranked companies. Their clients span across medical, legal, commercial and municipal sectors.
Headquarters
319 Blue Peacock Way, Seymour, Tennessee 37865, United States
CCSP
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Instances of higher than expected pricing
- Longer than anticipated turnaround times
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CCSP Services
Areas of Expertise
- Call Center Expertise
- Digital Marketing Expertise
Call Center Expertise
Call Center Expertise
- Inbound
- Outbound
- Telemarketing
- Virtual Receptionist
Digital Marketing Expertise
Digital Marketing Expertise
- Lead Generation
Client Types
- Small Businesses
CCSP Reviews
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Answering service needsProject Type: Phone Answering ServicesReview Date: 4 September, 2023Superior Healthcare had a stellar experience with Call Center Sales Pro (CCSP). The staff provided responsive and friendly service and its customer support team was exceptional. Regular check-ins ensured top-notch service, making CCSP a highly recommended choice for answering service needs. (Source: 3rd Party Review Platform)Rating:Details- Work Quality:
- Timely Delivery:
- Responsiveness:
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CCSP Team Bios
Janet LivingstonPresident & CEOWith experience ranging from sales and management to ownership, Janet has built her award winning, decades-long telephone answering service and outsource call centers career from the ground up.
Andrew RupDirector of OperationsAndrew Rup joined the team at Call Center Sales Pro in 2020 as Director of Engagement and now serves as Director of Operations. He assumed both roles after demonstrating his gift for uplifting and supporting others, likely learned in his experience as pastor of a local community church.
Tracie MexnerExecutive Consultant, Business Development and Client RelationsWith deeply rooted knowledge of medical answering service requirements in conjunction with company operations and technology, Tracie is regarded as the fulcrum of the company in achieving excellence for our clients.
Mark AubreyDirector of ITMark Aubrey is the resident technology specialist delivering IT excellence for the Call Center Sales Pro brand family and call center network. With more than 25 years experience in Information Technology (IT), CCSP was delighted to welcome Mark and his expertise to the role of Director of IT in 2021
Colin MohamedExecutive Consultant, Operations and Client ServicesColins role encompasses budget management, developing project scope, and managing customer relationships. He brings experience in operations, project management, technology systems, customer and client services, and contact management for call center operations.
CCSP Clients
- Telehealth Groups
- Property Management Clients
- Municipal Agencies
- Law Firms
- Corporate Clients
- Medical Networks
- Service / Trades Companies
- Hospitals
- Small Businesses