Christopher Strebel Review from Google

1.0★

Christopher Strebel's Review Sourced from Google

I had originally reached out to the Vice President at 360 ELEVATED to review my updated portfolio and get some honest feedback. Instead, she drove the conversation in a completely unexpected direction by saying, “I really want to work with you.” We scheduled a formal meeting, where I was given background paperwork and told to expect an official job offer the very next day. No mention on sending it to HR, there email or how to upload it on the website was even an option.I submitted everything promptly before heading out on a trip optimistic, grateful, and hopeful that I’d finally be able to take down my #OpenToWork banner; return and hit the ground running for her and her company.Unfortunately, that’s where communication ended. No offer. No follow-up. No response to any of my emails, texts, or voicemails since our meeting on June 10. All of my correspondence was through the VP even in her direct line where I texted and called asked if I needed any additional steps.I had reassured them that the 45-minute commute wasn’t a concern, and even shared that I was exploring relocation options for my family after the coming school year to make things easier. (We had just moved 6 months ago.) I’ve commuted this distance for most of my career it’s time I use to decompress, problem-solve, and strategize.This isn’t a review written out of bitterness. It’s written for the next job seeker who sees an opening at 360 ELEVATED and deserves to know what kind of hiring experience they might face.What’s especially disappointing is that the VP herself emphasized the importance of her team being responsive and professional yet didn’t uphold those same standards herself.To job seekers: proceed with caution.To clients: I hope your experience doesn't mirror mine.

Lisa Carter Review from Google

5.0★

Lisa Carter's Review Sourced from Google

*INCREDIBLE, PROFESSIONAL, ACCOMODATING, BRILLIANT, SO FRIENDLY, Are just some of the words That I will use to describe My experience with 360 ELEVATED, and the fantastic staff.From my initial encounter From walking in their door for the first time, to the finished product my experience was nothing less than stellar.I was lucky enough to meet and work with Tami Brower, Vice President, & Melissa Miller, Vice President of Operations & Client Relations. These two ladies were the most accommodating, and knowledgeable individuals I have ever encountered. TRUST ME when I say they know MARKETING in every facet. They all have the skill set to elevate and bring life to your idea no matter the structure. They answered any question I had with confidence. I took a very important commemorable gift idea to them for my husband. What they compiled and produced far exceeded what I had in my head. It turned out beautiful, and he loved it. Please!! Give them a shot you won't be sorry.Lisa CarterSyracuse

Don Mendenhall Review from Google

5.0★

Don Mendenhall's Review Sourced from Google

We had a school event this past Tuesday where 360 Elevated participated in sharing marketing career information with hundreds of our 8th grade students. We greatly appreciate their willingness to participate in our community and their willingness to support our students.

Nadia Fellon Review from Google

1.0★

Nadia Fellon's Review Sourced from Google

This is the WORST company to get a logo from. They harass and try to upsell you non stop. They called multiple times to upsell a website before logo was even finished. It took weeks to get a satisfactory logo, afterwards they try to intimidate you into paying an extra $1500 to “trademark” your logo even though their website advertises 100% rights included. They will not stop reaching out with upsells and threats. THEY ARE SCAMMERS STAY AWAY

JJTC Review from Google

1.0★

JJTC's Review Sourced from Google

Misleading Business Practices – Hidden $1,500 Fee After Logo PurchaseI purchased a “Custom Package” from Custom Design Genius for about $190 on October 1, 2025, which was advertised to include 100% ownership rights for completed logos. After weeks of communication, and hours of me driving the creative design work on a very simplistic logo, the company refused to release my final approved artwork unless I paid an additional $1,500 for what they called a “nationwide certification” or copyright/trademark process — something never mentioned in their advertising, invoice, or pre-payment discussions.This requirement was only raised after design completion and payment, which I believe is deceptive and inconsistent with their stated terms. I have disputed the charge with my credit card provider and filed complaints with consumer protection agencies. I caution others to avoid engaging unless the full terms are provided upfront in writing.

Daniel Tomsen Review from Google

1.0★

Daniel Tomsen's Review Sourced from Google

Very disappointing experience. I hired this company for a logo and website project, and the quality of the work was extremely poor. They did not follow my instructions, ignored my guidelines, and delivered unprofessional results. I requested a refund over 2 months ago, and I am still waiting. I have contacted customer service many times, but the agents avoid responsibility, give vague excuses, or end the chat without resolving anything.After dealing with this, I checked their reviews and realized they have mostly negative feedback and only around 1.5 stars. I should have started there first — it says everything about how they treat their customers. This company has poor communication, no transparency, terrible customer service, and low-quality work. They waste your time and your money. I do not recommend them at all.