Kate Gorn Review from Google

1.0★

Kate Gorn's Review Sourced from Google

A Deeply Disappointing Experience with Emote Digital / Big Picture GroupI engaged Emote Digital in early 2025 with the urgent goal of generating spa treatment bookings for my business, Hair Spa Melbourne. I was transparent about my financial situation and trusted their team to deliver results. Unfortunately, what followed was one of the most damaging experiences of my career.The campaign was poorly managed. Promised deliverables were delayed or not completed, despite me providing all required materials on time. After investing over $15,000, the results were extremely weak: only 37 bookings over 3.5 months, with costs per booking exceeding the treatment price itself. SEO work was incomplete, and key advertising tasks were mishandled. Independent audits I obtained afterward confirmed these failures (70% underperformance).When I raised concerns with management, my feedback was dismissed rather than addressed constructively. Instead of accountability, I faced, legal intimidation, defensiveness and pressure, which was extremely unprofessional.Based on my experience, I cannot recommend Emote Digital. They failed to deliver on agreed commitments and caused significant financial and emotional stress for my business.

Candie Davis Review from Google

5.0★

Candie Davis's Review Sourced from Google

During a surprise viral moment, Emote Digital reacted in real time, spinning up look alike audiences, adjusting budgets, and coordinating creative so our servers stayed up while sign ups skyrocketed. The agility and calm guidance preserved our brand reputation and turned fleeting buzz into lasting customer growth.

Matilda Lemmon Review from Google

5.0★

Matilda Lemmon's Review Sourced from Google

I’m extremely happy with Emote Digital and the website they developed for me. The process was smooth from start to finish, and the end result exceeded my expectations. Their ongoing support with digital marketing has also been fantastic — I’ve seen great results and always feel supported. The team is friendly, professional, and always responds quickly whenever I have a question. Highly recommend!

Buwaneka Rathnayake Review from Google

5.0★

Buwaneka Rathnayake's Review Sourced from Google

I worked with Robert on my web design and SEO project, and he was extremely dedicated and professional. His knowledge of both on-page and off-page SEO is excellent, and he helped us achieve great results. We will definitely work with him again in the future, and I highly recommend him to anyone looking for support with web design or SEO.

Sydney Digital Marketing Review from Google

5.0★

Sydney Digital Marketing's Review Sourced from Google

Rob at Social Space was fantastic to do business with. We had some work on a client's DUDA website that needed urgent attention and we had no availability internally. Rob jumped in and completed the work quickly, efficiently and the client was stoked. So were we to know we have a reliable partner to call on in future. Highly recommended !Thanks Rob from the Team at SDM

Brad Evans (BradEvans) Review from Google

5.0★

Brad Evans (BradEvans)'s Review Sourced from Google

Wow! So much knowledge and advice! Rob is a powerhouse that has helped me significantly with my small business. Very patient, and willing to share to help my business succeed. Thank you!

Leslie Vo Review from Google

5.0★

Leslie Vo's Review Sourced from Google

Jason and his team did an amazing job on my website! They worked very hard throughout the entire process and were incredibly responsive anytime I had questions or needed changes. The final result turned out great—I’m very happy with how everything looks and functions.If you’re looking for an affordable, professional, and reliable team to build a solid website, I highly recommend Jason and his team. Their work quality and customer service truly stand out. Thank you, Jason, for all that you do!

Todd Preimsberg Review from Google

5.0★

Todd Preimsberg's Review Sourced from Google

Jason and his crew were awesome to work with! From the very start, I explained what I wanted/needed and from then on everything was smooth. It was a pleasure working with this group!

Lucille Abbene Review from Google

5.0★

Lucille Abbene's Review Sourced from Google

I recently worked with Jason from Cryptical Web Studio and his Team on updating my website, and the experience was exceptional from start to finish. Jason took the time to truly understand my business needs and vision, translating them into a clean, modern, and user-friendly design that perfectly reflects my brand.Communication was clear and efficient throughout the process—every question was addressed promptly, and every detail was handled with care. Jason offered thoughtful suggestions while also respecting my input, ensuring the final product was exactly what I envisioned.The updated site not only looks fantastic but also functions seamlessly across devices, making it easy for customers to navigate and place orders. I highly recommend Cryptical Web Design for their professionalism, creativity, and dedication to delivering a polished final product.

Anna Jane Author Artist Review from Google

5.0★

Anna Jane Author Artist's Review Sourced from Google

Outstanding service. I had a lot of trouble with below-standard service from two prior web agency companies that managed to lose both my domain name and my website updates in transfers. Domain Point went beyond and fixed both after transferring to them. When I had given up on a recent back up, Adrian and his team didn't and they kept me updated during all processes which is reassuring for any customer. Thank you Adrian, Akeel and Rhythem!

Walter Trupp- The Chefs Table Review from Google

5.0★

Walter Trupp- The Chefs Table's Review Sourced from Google

We acquired the services of Design Point about two months ago. They have been very helpful and efficient providing a smooth transition to their services and didn’t hesitate to put in any extra time required when needed to trouble shoot any issues ….thank you Team !

TJ K Review from Google

5.0★

TJ K's Review Sourced from Google

We had our website developed by this agency and couldn’t be happier with the results. The communication, transparency, and performance have been on another level. Highly recommend their team if you’re serious about growing your business online.

Margaret Issa Review from Google

5.0★

Margaret Issa's Review Sourced from Google

Working one-on-one with Fiona at Pop Media has been an absolute pleasure. From our very first conversation, she made me feel completely supported and understood. Fiona takes the time to truly listen, and her ability to bring ideas to life with creativity and clarity is something special.Throughout the entire process, she was hands-on, responsive, and genuinely invested in achieving the best outcome. It never felt like I was just another client — Fiona made the experience personal, collaborative, and actually enjoyable. Her calm confidence and industry know-how gave me the trust I needed to let go and let her do what she does best.I can’t thank her enough for her support, insight, and the energy she brought to every interaction. If you’re after someone who combines professionalism with a personal touch, Fiona is it.

Anthony Caruana Review from Google

5.0★

Anthony Caruana's Review Sourced from Google

We have been working with Fiona and Pop Media for the last few years and we see the results as instrumental in our forward strategy. Thank you Team

Tabitha Galea Review from Google

5.0★

Tabitha Galea's Review Sourced from Google

Fiona has been amazing to work with. From her initial call, setting up our website, to current ongoing help with ads and socials. Fiona is extremely knowledgeable, setting up our business for success.

Lisa Marie Review from Google

5.0★

Lisa Marie's Review Sourced from Google

I was referred to this company over a year ago and decided to hire them to create my company's website, manage our social media, and assist in technical functions. This company went above and beyond to give us 10 star service.

Lev Gorfunkel Review from Google

5.0★

Lev Gorfunkel's Review Sourced from Google

For the first 2 months of having service from OptWeb I can already see the result as a number of leads I receive. Matt and the team work very professionally , they have done significant improvement to my website, we have monthly meeting so I not only see the result but also understand where it comes from and what can be done more. Thank you guys, lets continue and make it even better. To those businesses who struggle with receiving leads: I know it is hard to pick the right SEO provider, I tried three of them myself and I strongly recommend to subscribe for OptWeb service - you won't regret.

Patcha Butr-amka Review from Google

5.0★

Patcha Butr-amka's Review Sourced from Google

The team at Optweb Digital has been amazing! They truly understand SEO inside and out — from technical optimisation to content strategy, they’ve helped us improve our online visibility and rankings significantly. Not only are they experts in their field, but they’re also responsive, professional, and genuinely care about helping your business grow. Thanks to their efforts, we’ve seen real progress and couldn’t be happier!

Studio Lumina Review from Google

5.0★

Studio Lumina's Review Sourced from Google

I've been with Matt, Vish, and the team at Optweb for the last year and a half and have found them to be very diligent, always available, and happy to help.Their work has certainly helped gain interest and increased enquiries to my business thanks to their efforts in SEO & the website, thank you both