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  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Vancouver, Canada
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We team up with you to create beyond possibilities

    In the world of constant change we live in, it’s becoming harder than ever to bring an idea to the world that people love. Understanding business requirements and coming up with user-centric results require a consistent and thoughtful process in this paradigm shift...

    Top Services:

    • Mobile App Development
    • Web Development
    • Software Development
    • eCommerce Development
    • Web Design
    • Show more
    Location
    Vancouver, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $90/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    Paradigm Design & Development Services

    • Mobile App Development
    • Web Development
    • Software Development
    • eCommerce Development
    • Web Design
    • Product Design
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clanz Crypto Exchange
    • Beepings GPS Tracker
    • Inverse Online School
    • Advanced ERP
    • Snapp!
    • Fakir Technology Pioneers
    • Arvan Cloud
    Data sourced from the agency's DesignRush profile
  • Discover. Brand. Innovate

    JAXONLABS is a brand strategy and innovation firm that helps growing companies clarify their direction, strengthen their positioning, and implement practical solutions that support long-term growth. We work with founders, executives, and leadership teams to sharpen strategy, & strengthen brand...

    Top Services:

    • Branding
    • Business Consulting
    • Market Research
    • Digital Strategy
    • Digital Services
    • Show more
    Location
    Sherwood Park, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    8 Projects Listed

    JaxonLabs Services

    • Branding
    • Business Consulting
    • Market Research
    • Digital Strategy
    • Digital Services
    • Digital Marketing
    • Creative Services
    • Web Design
    • Video Production
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Biltmore Studio
    • Las Sendas Golf Club
    • Caliente Construciton
    • Soltare
    • Lipman Logistics
    Data sourced from the agency's DesignRush profile

    JaxonLabs Reviews & Testimonials

    • Isaiah Taylor
      Isaiah Taylor Review from Google
      5.0

      Isaiah Taylor's Review Sourced from Google

      Working with Tom and JAXONLABS has been incredibly valuable. Tom has helped us think more clearly about our brand strategy, how we position the business, and how our story shows up across our marketing. What I’ve appreciated most is that his work combines strategy, coaching, and practical execution. He has helped our team think more clearly, challenge assumptions, and make better decisions across messaging, content, campaigns, website direction, customer experience, and long-term growth planning.

    • Karch Properties Inc.
      Karch Properties Inc. Review from Google
      5.0

      Karch Properties Inc.'s Review Sourced from Google

      They were professional, strategic, and easy to trust throughout the process. I hold Tom and the JAXONLABS team in high regard and would confidently recommend them to other businesses looking for thoughtful strategy, strong execution, and practical business development support.

    • Bubbles
      Bubbles Review from Google
      5.0

      Bubbles's Review Sourced from Google

      If you’re looking for clearer messaging, stronger strategy, and a partner who can help you make better decisions, I would highly recommend JAXONLABS.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Connecting Great People With Great Companies.

    We are a dedicated boutique recruitment firm with an unwavering commitment to delivering exceptional service and fostering a positive experience for both our client companies and candidates. This steadfast principle serves as our guiding ethos, consistently driving our endeavors...

    Top Services:

    • HR Outsourcing
    Location
    Mississauga, Canada
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000

    Career Connections Services

    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Contrax VMS
    • Impellam
    • Eaton Electrical
    Data sourced from the agency's DesignRush profile

    Career Connections Reviews & Testimonials

    • Vikramjeet Singh
      Vikramjeet Singh Review from Google
      1.0

      Vikramjeet Singh's Review Sourced from Google

      SCAM* SCAM* Really bad experience totally unprofessional. I did one shift at EATON,Milton date April 03, 2025. Didn't get paid. My recruiter name PARDEEP KAUR. I tried to contact her, email her, she stopped picking my phone no reply from her side. After waiting this long still nothing. Even I did one complete shift still need to get paid properly. There was no explanation from her side I don't know who's fault is this. She mentioned that it's going to be a forklift job. 50% forklift 50% hand picking. When I reached at EATON nothing like that all day general labour. That was the reason to leave. Firstly they are looking for a full-time person with at least on permanent residence status with 5 years experience. I never have any issue like this on my past job. Bad experience totally unprofessional. As a Canadian citizen for me this is a scam. They need to realize people have bills to pay, need to run there houses. Just a suggestion for others Think twice before applying through this AGENCY. Feel free to contact I have all the evidence, email, job card having my picture on it. Have a great day ahead

    • Amir Bahmeyeh
      Amir Bahmeyeh Review from Google
      1.0

      Amir Bahmeyeh's Review Sourced from Google

      Extremely unprofessional and dishonest agency.‼️🚨‼️ I worked with this agency for one week, and they illegally withheld $300 from my pay with zero explanation or valid reason. There was no written agreement supporting this, and they completely ignored my attempts to resolve the issue. One of the major problems with this agency is their very poor English communication. They often don’t understand basic questions or legal terms, and they are clearly not prepared to provide proper contracts or clear expectations—either for clients or for workers. If you’re a worker: avoid this agency at all costs. They will waste your time and steal your money. If you’re a client: be warned that they are disorganized and unreliable. You will not get the professionalism or clarity you expect. Completely unacceptable experience. Never again. I am writing to formally submit a complaint regarding a series of deeply concerning issues I have experienced while communicating with your agency. Firstly, I was sent two different contracts by your representative, whose name I can provide upon request. I did not agree with the first contract due to specific terms (especially in Section 18). When I reached out to the representative to express my disagreement, I was shocked when she responded by asking who sent me the contract — despite the fact that it clearly came from her own email address. This made me feel extremely uncomfortable. I even asked whether someone else had access to her laptop or email and whether my personal information (such as my SIN and private data) had been accessed by unauthorized individuals. She did not respond to this question, but instead, she sent me a new contract without any explanation. I have all emails and documented evidence that prove both contracts were sent by the same person and that I never approved the first one. I want to make it absolutely clear that I have lived in Canada for 10 years, I am a Canadian citizen, and I always follow all legal and tax requirements. I provided every document that was requested of me, and my file is complete and transparent. When I received the second contract and was asked to confirm again, I made it clear that I did not want to work with your agency. My decision was based on the following reasons: 1. Extremely poor communication skills of the representative. 2. Lack of professionalism and clarity in your process. 3. Suspicion regarding the security of my private information. 4. Lower pay compared to my previous agency — a difference of $300, which I find unfair. I also emphasized that I have the right to choose who I work with, and I chose not to continue with your company. To make things worse, I recently discovered that the representative published my personal pay information in a public Google review — this is a serious breach of privacy, unprofessional, and potentially illegal.

    • Adnan Iqbal
      Adnan Iqbal Review from Google
      5.0

      Adnan Iqbal's Review Sourced from Google

      I had a truly excellent experience with Career Connections Canada Inc. The team was incredibly supportive, professional and responsive throughout the entire process. I’d especially like to thank Zag for her prompt and kind assistance during my employment verification—her help made all the difference! Highly recommended for anyone seeking a reliable and efficient recruitment partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Great Talent, Better Results

    Fast Dolphin is an international IT and Engineering staffing firm that helps US companies build nearshore technology and engineering teams across Latin America. We provide bilingual consultants, fast response times, and flexible staffing models that support temporary roles, long-term projects, and full team...

    Top Services:

    • Staff Augmentation
    • HR Outsourcing
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000

    Fast Dolphin Services

    • Staff Augmentation
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fujitsu
    • L&T Technology Services Limited
    • Red Commerce, Inc.
    • Application Development Resources
    Data sourced from the agency's DesignRush profile

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