These top-ranking call centers in Canada can help you manage your client communication effectively and provide excellent customer service. Examine their list of projects and clients, cost of services, reviews, expertise, team size and more to choose the right partner agency for your business.

We Compiled the Best Canada Call Center Service Providers for You

71 Companies - Rankings updated: April 17, 2026

Each agency listed on DesignRush is assessed for industry expertise and customer testimonials are evaluated in order to provide you with a vetted selection. Certain listings represent paid partnerships.

Canada ×
  • World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Our goal at Hugo is always to elevate your customer experience through 24/7 call center services powered by a multilingual, global workforce. Our cutting-edge methodologies drive exceptional performance in customer care, data annotation, and marketplace operations for clients like Meta and Google.  [... see all Hugo reviews ]

    Top Services:

    • Call Centers
    • BPO
    • Back Office Outsourcing
    Location
    Vancouver, Canada
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Hugo Helps Faire Empower Independent Retailers
      Call Centers Project for eCommerce Company Hugo Helps Faire Empower Independent Retailers
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    Comprehensive analysis done by DesignRush Agency Experts.
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

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    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

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    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Qualified Leads In Your Pipeline

    Pipeful helps clients drive top-of-funnel success through 24/7 call center services. Our strategic thinking leads to remarkable outcomes in B2B lead generation and appointment setting. We combine expert SDRs, data insights, and proven tactics to accelerate your sales pipeline and boost conversions.  [... see all Pipeful reviews ]
    Location
    Toronto, Canada
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed

    Pipeful Services

    • Digital Marketing
    • Email Marketing
    • Direct Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Societe Generale
    • Seismic
    • Tenstorrent
    • Yotpo
    • Microsoft
    Data sourced from the agency's DesignRush profile

    Pipeful Reviews & Testimonials

    • Lucas Delacroix
      Lucas Delacroix Financial Director at BNP Paribas
      5.0

      Lead Generation Review from Lucas Delacroix

      Prior to teaming up with Pipeful, we faced challenges in reaching potential clients efficiently. With their expertise, Pipeful crafted customized email campaigns and pinpointed high-quality leads. Consequently, we successfully met our Key Performance Indicators (KPIs), scheduled numerous face-to-face meetings, and broadened our sales pipeline. Their assistance not only saved us time but also heightened our likelihood of closing deals.Pipeful went above and beyond our expectations, surpassing our KPIs by 150% in the initial month and securing an impressive 49 face-to-face appointments for our sales team within just two months. Their expertise in creating impactful email campaigns and identifying high-quality leads proved to be invaluable. Additionally, their team's culture is outstanding they are not only intelligent and highly skilled but also exceptionally responsive.High-quality agencies may sometimes come with a slightly higher price tag.I strongly recommend their services for efficient lead generation and appointment booking. Their expertise and performance are evident, and the team's responsiveness and intelligence significantly enhance the collaboration.

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    • Guillaume Leclerc
      Guillaume Leclerc Financial Officer at Sanofi
      5.0

      Lead Generation Review from Guillaume Leclerc

      We opted to explore a lead acquisition agency as we aimed to elevate our business to a higher tier. Recognizing our current lack of expertise in this area, we decided it was prudent to enlist the assistance of professionals. Pipeful assumed key responsibilities, such as pinpointing and drawing in potential clients, arranging meetings with decision-makers, and ensuring genuine interest from prospects in our services. The outcome has left us elated, with a total of 60 confirmed appointments featuring clients who meet our criteria. This level of success is unprecedented in our past experiences.We have successfully secured 120 confirmed appointments with promising leads.The sales pipeline has been expanded, opening up new opportunities for business expansion.We are content with the overall partnership and the caliber of leads that have been generated.Ensure a thorough examination of Pipeful's track record and personalized strategy before engaging their services for lead generation and sales development. To maximize the benefits of your collaboration, clearly define your objectives and goals, and prioritize open communication, honest feedback, and transparent reporting.

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    • Léo Fontaine
      Léo Fontaine Commercial Director at Airbus
      5.0

      Lead Generation Review from Léo Fontaine

      Finding clients has consistently been the biggest challenge for our team. However, thanks to Pipeful, our pipeline is growing rapidly. In just one year of working with Pipeful, we closed more deals than we could have imagined. The success has led us to hire two additional sales managers to effectively handle the leads generated by Pipeful and facilitate faster scaling. Pipeful exceeded my expectations. Unlike many lead generation agencies that often generate unqualified leads, Pipeful kept their promises, delivering high-quality leads. Additionally, the collaboration provided valuable insights into our target market and options for positioning our brand.Pipeful has played a crucial role in broadening our client base in the US. Before partnering with them, we had a substantial number of loyal customers in the EMEA region. However, we were eager to extend our market reach and establish long-term relationships with clients in North America. Over the past year of collaboration with Pipeful, the experience has been nothing short of amazing. Our pipeline has seen unprecedented growth during this period.Currently, there's nothing to note that we dislike. The team is highly responsive and consistently delivers exceptional performance.Prior to this, I had the opportunity to collaborate with other lead generation agencies. Despite their grand promises, they, unfortunately, fell short of delivering the desired results. However, working with Pipeful was a completely different experience. Their extensive sales experience and realistic assessment of the situation influenced the strategies they employed to attract potential clients. In the first month of our collaboration, numerous appointments were booked on our calendar. Now, we are contemplating continuing our partnership. Therefore, I wholeheartedly recommend working with them.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Do More Than Business Development and Beyond

    Leverage our expertise as a seasoned call center company to boost your sales pipeline with data-driven outreach and skilled SDR teams. Our dedication translates into success within lead generation and appointment setting, helping you close deals faster and grow revenue efficiently.  [... see all DMT Business Development reviews ]
    Location
    Ottawa, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    14 Projects Listed

    DMT Business Development Services

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Market Research
    • Business Consulting
    • Direct Marketing
    • CRM Consulting
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • CDS Global Cloud
      Appointment Setting Project for Software & IT Services Company CDS Global Cloud
    • Yodeck
      Appointment Setting Project for Software & IT Services Company Yodeck
    • VOLA App
      B2B Sales Outsourcing Project for Software & IT Services Company VOLA App
    • Derm for Primary Care
      Appointment Setting Project for Education Company Derm for Primary Care
    • InitLive
      B2B Sales Outsourcing Project for Nonprofit Company InitLive
    • Nectar Desk
      Appointment Setting Project for Software & IT Services Company Nectar Desk
    Comprehensive analysis done by DesignRush Agency Experts.
    • Biovision Diagnostics
    • Kandji
    • Productive
    • VOLA
    • YouTeam
    • CDS Global Cloud
    • Derm For Primary Care
    • Hubilo
    • Concordia University
    • Yodeck
    Data sourced from the agency's DesignRush profile

    DMT Business Development Reviews & Testimonials

    • Yana Okushko
      Yana Okushko Growth Manager at DreamX
      5.0

      Lead Generation Review from Yana Okushko

      Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.

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    • David Morneau
      David Morneau Co-founder and CEO at inBeat Agency
      5.0

      Email Marketing Review from David Morneau

      We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.

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    • Vaysh Kewada
      Vaysh Kewada CEO and Co-Founder at Salience Labs
      5.0

      Social Media Marketing Review from Vaysh Kewada

      Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Your On-Demand Sales Team

    Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies.  [... see all Martal Group reviews ]
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed

    Martal Group Services

    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • DEEPHOW
      Appointment Setting Project for Manufacturing Company DEEPHOW
    • SPICE
      B2B Sales Outsourcing Project for Transportation & Logistics Company SPICE
    Comprehensive analysis done by DesignRush Agency Experts.
    • Clickworker.com
    • Incentives-Solutions.com
    • Semasio.com
    • Kipod.com
    • Favendo.com
    • Weezmo.com
    • Intech-Global.com
    • NemoNano.com
    • Indoorgo.com
    • Vidmind.com
    Data sourced from the agency's DesignRush profile

    Martal Group Reviews & Testimonials

    • Nidhi Jaiswal
      Nidhi Jaiswal Marketing Executive at Social Frontier
      5.0

      Marketing Review from Nidhi Jaiswal

      From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.

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    • Anas Aftab
      Anas Aftab Outreach Manager at Get Pro Links
      5.0

      Digital Marketing Review from Anas Aftab

      Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.

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    • Doug McLean
      Doug McLean VP of Global Sales and Channels at Complete EDI
      5.0

      Call Centers Review from Doug McLean

      Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • 3C Contact Services can provide tailored inbound and outbound solutions while improving profitability, increasing market share, and maximizing your understanding of your customer relationships.  [... see all 3C Contact Services reviews ]
    Location
    Ontario, Canada
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    3C Contact Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Virtual Receptionist
    • Appointment Setting Services
    • Help Desk/Technical Support
    Data sourced from the agency's DesignRush profile

    3C Contact Services Reviews & Testimonials

    • Elena Vescio
      Elena Vescio CEO at Undisclosed
      5.0

      Call Centers Review from Elena Vescio

      3C is one of our sister companies and the service provided has always been of higher quality. There is nothing this call centre can’t do. It exceeds all expectations and the professionalism, knowledge and dedication of its management/staff is remarkable. Koodos!

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    • Jose Ortez
      Jose Ortez Owner at Undisclosed
      5.0

      Call Centers Review from Jose Ortez

      Michela, and the guys at 3C Contact are a great call center for our painting business, they have professionals standing by to handle my call volume. I would recommend them to anyone that needs a call center to handle their calls.

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    • Jose Ortez
      Jose Ortez Review from Google
      5.0

      Jose Ortez's Review Sourced from Google

      Michela, and the guys at 3C Contact are a great call center for our painting business, they have professionals standing by to handle my call volume. I would recommend them to anyone that needs a call center to handle their calls.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services.  [... see all Fusion CX reviews ]
    Location
    Montreal, Canada
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed

    Fusion CX Services

    • BPO
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Boosting Revenue for a Top Home Improvement Brand
      BPO Project Boosting Revenue for a Top Home Improvement Brand
    • Home Improvement Brand
      BPO Project Home Improvement Brand
    • Telecom Service Provider in the United States
      BPO Project Telecom Service Provider in the United States
    Comprehensive analysis done by DesignRush Agency Experts.
    • Meesho
    • CraftJack
    • HomeAdvisor
    Data sourced from the agency's DesignRush profile

    Fusion CX Reviews & Testimonials

    • Undisclosed
      Undisclosed Founder at Top Digital Media Company
      5.0

      BPO Review from Undisclosed

      By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.

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    • Undisclosed
      Undisclosed Manager at Renowned Solar Energy Enterprise
      5.0

      BPO Review from Undisclosed

      This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.

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    • Undisclosed
      Undisclosed Owner at Software Developer Company
      5.0

      BPO Review from Undisclosed

      Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!

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    Reviews verified by DesignRush and sourced from the agency's profile
  • We Drive Success.

    Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services.  [... see all Unity Communications reviews ]
    Location
    Montreal, Canada
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed

    Unity Communications Services

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Web Design Company in Utah
      Telemarketing Project Web Design Company in Utah
    • AT&T
      BPO Project AT&T
    • Real Estate Business in Florida
      Outsourced Customer Support Project Real Estate Business in Florida
    Comprehensive analysis done by DesignRush Agency Experts.
    • AT&T
    • Microsoft
    • Konica Minolta
    • Amazon
    • First American
    • Altaworx
    • Zontre
    • Sandler Partners
    • Intuit QuickBooks
    • Fleet Complete
    Data sourced from the agency's DesignRush profile

    Unity Communications Reviews & Testimonials

    • Matt Schnurr
      Matt Schnurr Director of IT at RingCentral
      5.0

      IT Services Review from Matt Schnurr

      As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)

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    • Alexa Fernandez
      Alexa Fernandez Digital Strategist at Professional and Seamless BPO
      5.0

      Data Entry Review from Alexa Fernandez

      We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.

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    • Martin Carballal
      Martin Carballal Review from Google
      5.0

      Martin Carballal's Review Sourced from Google

      In Washington we can't find entry level back office, so we outsourced and it's been great !

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    Reviews verified by DesignRush and sourced from the agency's profile
  • B2B Sales Outsourcing, Outbound Lead Generation, Sales Consulting, Sales Training

    Lunas Consulting promises to deliver seamless client engagement as a full-service call center agency, driving sustainable revenue growth for startups worldwide. The team's customer care expertise turns challenges into opportunities in lead generation and client support.  [... see all Lunas Consulting reviews ]
    Location
    Toronto, Canada
    Number of Employees
    Under 49

    Lunas Consulting Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sasha M.
    • Allison H.
    • Zach G.
    Data sourced from the agency's DesignRush profile

    Lunas Consulting Reviews & Testimonials

    • Billy Precup CEO at Access Avidity
      5.0

      B2B Review from Billy Precup

      Thanks to the efforts of Lunas Consulting, we have seen an increase in monthly leads of 15%, customer engagement of 20%, and overall revenue of 10%. The group always fulfills deadlines and responds to problems and complaints right away. Their individual services and hands-on attitude are what really make an impression.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • At Purple Sales, we constantly strive to deliver measurable growth for B2B tech companies through advanced appointment setting and expert call center services. Our proven strategies consistently outperform expectations and drive considerable revenue.  [... view Purple Sales profile ]
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Portfolios Count
    3 Projects Listed

    Purple Sales Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Follow Analytics
      Appointment Setting Project Follow Analytics
    • Pyonnier
      Appointment Setting Project Pyonnier
    • Onyx
      Appointment Setting Project Onyx
    Comprehensive analysis done by DesignRush Agency Experts.
    • KIRRK
    • Reve
    • Relay
    Data sourced from the agency's DesignRush profile
  • Aidey is a Business Process Outsourcing company

    Aidey is a BPO company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions.  [... see all Aidey reviews ]
    Location
    Calgary, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Aidey Services

    • Software Development
    • BPO
    • Call Centers
    • eCommerce Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Europe
    • United States
    • Shanghai
    • Beijing
    • Tokyo
    Data sourced from the agency's DesignRush profile

    Aidey Reviews & Testimonials

    • Dianne Morgan
      Dianne Morgan CEO & Co-Owner at Dianne's Botique
      5.0

      Data Entry Review from Dianne Morgan

      We decided to outsource our support and started to look for a supplier with suitable experience in our industry. [We] were introduced to Aidey through a colleague. [We] scheduled a call with them and decided to try their service gradually with [one] agent at first. Aidey was a perfect match to handle our customer support duties. If you are a start-up and you are thinking of outsourcing your customer service, Aidey would probably be a great fit for your business. (Verified via email)

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    Reviews verified by DesignRush and sourced from the agency's profile
  • 24/7 live answering for property professionals - real people, not bots

    SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche.  [... view SignMore profile ]
    Location
    Toronto, Canada
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    SignMore Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • McGraw Realtors
    • XS Asset Management
    • Chido Real Estate Investments
    • The Agency
    • ONXHomes
    • Quantive Property Management
    • Lang Management
    • RE/MAX
    • Keller Williams Heritage
    • Terra Bella Property Management
    Data sourced from the agency's DesignRush profile

    SignMore Reviews & Testimonials

    • Nick Resto
      Nick Resto Review from Google
      5.0

      Nick Resto's Review Sourced from Google

      We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.

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    • Fred Paskell
      Fred Paskell Review from Google
      5.0

      Fred Paskell's Review Sourced from Google

      Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼

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    • Stasia Creek 406 East Realty
      Stasia Creek 406 East Realty Review from Google
      5.0

      Stasia Creek 406 East Realty's Review Sourced from Google

      Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Quality people. Innovative solutions.

    Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs. To date we havesuccessfully managed over 400 call programs.  [... view VOXDATA Solutions profile ]
    Location
    Montreal, Canada
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr

    VOXDATA Solutions Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Energy
    • Telecom
    • Insurance
    Data sourced from the agency's DesignRush profile

    VOXDATA Solutions Reviews & Testimonials

    • Chaïmae
      Chaïmae Review from Google
      5.0

      Chaïmae's Review Sourced from Google

      I'm pleased with the team, they constantly deliver great service, are well-trained, and have a customer-focused attitude. The top priority is to establish a productive workplace that encourages individual and team development as well as professional growth. Seeing that our clients and staff are happy with the support we offer is fulfilling.

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    • Kelly Do Le
      Kelly Do Le Review from Google
      4.0

      Kelly Do Le's Review Sourced from Google

      The office is set in the SunLife building, 18th floor, very friendly receptionist, everyone is so friendly and welcoming! It was an inviting place to be

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    • Yosif Shehab
      Yosif Shehab Review from Google
      5.0

      Yosif Shehab's Review Sourced from Google

      Loved it, worked with connected vehicles campaign (CV)a whole year from home, and everything was perfectly fine, it was absoultely fun

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • CCI Research was formed in 1989 to provide research and technical support in the field of student retention for one of Canadas leading colleges. The core values responsible for our companys early success included quality, integrity, collaboration, professionalism, and innovation.  [... view CCI Resources profile ]
    Location
    Orangeville, Canada
    Number of Employees
    100 - 249

    CCI Resources Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Brake Parts Inc
    • Employer of Choice
    • Uni-select
    Data sourced from the agency's DesignRush profile
  • At SE Telecom, our core mission is to provide our clients a reliable communications infrastructure solution that meets the rigorous functional demands of tomorrows markets while enhancing workforce productivity today delivering enhanced profitability and growth unattainable with previous technologies.  [... view SE Telecommunications profile ]
    Location
    Toronto, Canada
    Number of Employees
    100 - 249

    SE Telecommunications Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hillcrest
    • Mitsubishi
    • Yorkdale
    Data sourced from the agency's DesignRush profile

    SE Telecommunications Reviews & Testimonials

    • Dave Doobay
      Dave Doobay Review from Google
      5.0

      Dave Doobay's Review Sourced from Google

      We have been using SE Telecom for the past 20 plus years as a supplier of phone systems in our office and as a co partner on some of our jobs. To put it simply " There guys are the best" They are solutions oriented and always provide alternate solutions for any scenario. They can provide turn key solutions in some cases and are rigorous about the quality of work provided. We have found them to be an excellent company who is very ethical about the way they conduct business.

      Show more
    • Suzanne Fairbairn-Saunders
      Suzanne Fairbairn-Saunders Review from Google
      5.0

      Suzanne Fairbairn-Saunders's Review Sourced from Google

      SE Telecom has an outstanding team, and their Clear Clouds phone system is a top-notch solution. It’s reliable, user-friendly, and perfect for staying connected. Highly recommend!

      Show more
    • Ryan Davey
      Ryan Davey Review from Google
      5.0

      Ryan Davey's Review Sourced from Google

      I recently switched my company, Tuck Sheet Metal Inc., to SE Telecom’s Clear Cloud phone system, and I couldn’t be more impressed with the entire experience. From the initial consultation to the final implementation, their team was professional, knowledgeable, and extremely helpful.We were in the market for a new phone system and were initially concerned about the complexity of switching from our old provider. SE Telecom made the transition seamless and stress-free. Their team guided us every step of the way, ensuring minimal disruption to our daily operations.The Clear Cloud phone system itself has been outstanding — reliable, feature-rich, and easy to use. It has improved our communication both internally and with our clients. The training they provided was thorough, and any questions we had were answered promptly.Overall, SE Telecom delivered exceptional service and a top-notch product. If you’re considering upgrading your business phone system, I highly recommend SE Telecom. Their expertise and customer-focused approach set them apart from the competition.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Canada's debt recovery professionals. Helping you get paid, so you can get back to your business.  [... view MetCredit profile ]
    Location
    Edmonton, Canada
    Number of Employees
    100 - 249

    MetCredit Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Telecommunications Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    MetCredit Reviews & Testimonials

    • Stu
      Stu Review from Google
      1.0

      Stu's Review Sourced from Google

      MetCredit should spend less time pretending to collect debts and more time learning how to use a phone book. They keep harassing my girlfriend for some random Amanda who had her number years ago. If their database is this sloppy, I can only imagine how many other innocent people they harass daily.Calling strangers isn’t ‘debt collection,’ it’s just incompetence with a dial tone. Based on my experience, MetCredit isn’t a professional agency — it’s a call center roulette where you hope they don’t land on your number.Save yourself the headache: if they’re handling your account, good luck ever seeing real results. If they’re calling you, buckle up for endless harassment for debts that aren’t yours.

      Show more
    • Donna Campbell
      Donna Campbell Review from Google
      1.0

      Donna Campbell's Review Sourced from Google

      Seriously this is getting ridiculous, they are sending me letters for a old koodo bill from 2019, which they should know in Alberta it is illegal after 2 years. Funny part I have had multiple collection agencies send me this over the last 5 years. This is getting very old 5 months ago chapter law had it and funny it was only 3000 and now it's 8000. You should be charged. I will once again call a laywer over this and watch it will get sold again. Now leave me alone period you are breaking the laws in Alberta.Clearly Metcredit is 100% a scam they literally jump your debt up by $1500 a month how is that even legal, its not. I have the reports.

      Show more
    • Rebecca Stinton
      Rebecca Stinton Review from Google
      1.0

      Rebecca Stinton's Review Sourced from Google

      I had a $900 debt with met credit included in a consumer proposal that was approved in Dec 2021. Now my credit report says that I owe close to $15000, this was confirmed to be interest by someone at met credit the only time that either myself or my trustee has spoken to an actual person. I have left several voicemails & my trustee has sent paperwork but can’t get through to anyone. Please be careful trusting this agency & report to equifax/transunion if need be.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • For an organization to achieve its goals, there needs to be proper planning, supervision, coordination, record keeping, and facility maintenance. These are the basic responsibilities of our virtual administrative managers. With Primecs you can be sure to get these online services.  [... view Primecs profile ]
    Location
    Montreal, Canada
    Number of Employees
    50 - 99

    Primecs Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Financial Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • CanadaDirect is an integrated marketing solutions provider transforming businesses through our Contact Centers, Affinity Solutions and, Digital Marketing expertise.  [... view CanadaDirect profile ]
    Location
    Montreal, Canada
    Number of Employees
    1000 & Up

    CanadaDirect Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pfizer
    • Bell
    • Microsoft
    Data sourced from the agency's DesignRush profile

    CanadaDirect Reviews & Testimonials

    • FlyiinRyan
      FlyiinRyan Review from Google
      1.0

      FlyiinRyan's Review Sourced from Google

      Absolutely do NOT order from them... I ordered a set of headlights, a few days later they send me a message saying sorry, they are actually out of stock. For fun, I search the headlights and they have them listed for double the price with several in stock... They wait two weeks then cancel my order. Bunch of scammers.

      Show more
    • Mr
      Mr Review from Google
      1.0

      Mr's Review Sourced from Google

      A one star against this company is being very generous. This company claims to be an Amazon seller and ships usually same day. That’s total bullshit. The company lies to you about your product your ordered and your item will be delayed for weeks. Amazon doesn’t care they take there sweet ass time as well and won’t refund anything until you talk to the shady seller company. And they also take there time with lies and delays of shipment.DO NOT USE THIS COMPANY FOR ANYTHINGThere are many reviews saying the same thing and Amazon doesn’t get rid of them.

      Show more
    • Ryan Broderick
      Ryan Broderick Review from Google
      1.0

      Ryan Broderick's Review Sourced from Google

      I ordered a laptop seemed liked it was too good to be true (turns out it was). It said it would be delivered from the sixth of June to the ninth. When the ninth hit they said that there was a delay. I heard nothing other then that for eight days until they said the order was canceled. I dont understand why this would happen at all unless they were trying to scam me out of money. Witch wouldn't have worked anyway since amazon gives refunds for products that don't arrive. My recommendation is to not use Canada direct unless it's life or death❗️

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centers in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers.  [... view Nordia Inc. profile ]
    Location
    Montreal, Canada
    Number of Employees
    1000 & Up

    Nordia Inc. Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Commercial Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
  • A leading Canadian Business Process Outsourcer (BPO) delivering end-to-end contact solutions for many of the largest Canadian corporations.  [... view IO Solutions Contact Center profile ]
    Location
    Montreal, Canada
    Number of Employees
    500 - 999

    IO Solutions Contact Center Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Retail Industry
    • Commercial Industry
    Data sourced from the agency's DesignRush profile

    IO Solutions Contact Center Reviews & Testimonials

    • Kahlil Mahomed
      Kahlil Mahomed Review from Google
      1.0

      Kahlil Mahomed's Review Sourced from Google

      Worst job ever, terrible pay too. The staff doesn't even help you, they could care less. The pay's sucks, there's no room for advancement. Instead of trying to fix the system they just tell you to email them; they do nothing about it. Don't apply here unless you're desperate. The only pro about this job is it's close to the metro so you can get from hell when you're finished.

      Show more
    • shweta br
      shweta br Review from Google
      1.0

      shweta br's Review Sourced from Google

      Writing about my father as he did job dedicatedly but they gave too much pressure to sell products though he was good at technical and operating software. No overtime though he gave his best to manage customer. He was getting under pay rates . Very bad company.duebto them my father facing hiper tension issue . Their Manager are un professional and un experienced. No proper training or guidance has been provided and asking for work what he never go through.

      Show more
    • Tanyi Marylis
      Tanyi Marylis Review from Google
      1.0

      Tanyi Marylis's Review Sourced from Google

      I rarely write negative reviews but I need to put this out here for others to see. If you care about your mental health and wish to be treated like a human then plz don't work here.Worked with them for a year and they had to make up a story and asked me to resign or else they will fire me and it'll affect my employment history. Everything about this company is so wrong. You never get your exact pay and when you write to demand for an explanation, nothing is done.They force you to do sales whenever u work as a chat agent and have no means to contact customers and when you don't meet your target, you get a suspension.I just wish they can treat people a little bit like humans and appreciate the work they do and give a little credit for the hard work. I read the negative reviews before joining the company but now I understand why.If you want to gain some work experience then you can join but always have a backup plan and be strong & prepared for what's coming because their exploitation will never end since they know people are desperate and need jobs.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • We're a call management service that aims to be integral to your success - one call at a time.  [... view I24 Call Management Solutions profile ]
    Location
    Montreal, Canada
    Number of Employees
    100 - 249

    i24 Call Management Solutions Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Commercial Industry
    • IT Industry
    Data sourced from the agency's DesignRush profile

    i24 Call Management Solutions Reviews & Testimonials

    • Amy Schofield
      Amy Schofield Review from Google
      5.0

      Amy Schofield's Review Sourced from Google

      Recently started using this answering service for our business. The sales process with Jeff was smooth and professional, as well was the on-boarding and service team. They’re responsive to feedback and help mold their service to your business. I would definitely recommend!

      Show more
    • Arctic Air Billing
      Arctic Air Billing Review from Google
      5.0

      Arctic Air Billing's Review Sourced from Google

      We have been with I24 since June 2018 and are very pleased with their service. Jeff has been extremely helpful and full of ideas to make our on-call service convenient and as successful as possible. An example would be: we have forgotten to change phones over at the end of the night or in the morning...so to help us he has offered to send the appropriate staff a text reminder, which has saved us time and lost calls. The techs love the way the messages are delivered as well. All in all, I would totally recommend them!

      Show more
    • Darter180s
      Darter180s Review from Google
      5.0

      Darter180s's Review Sourced from Google

      Good day Jeff,Thank you so much for you and your team's help in getting us rolling.I must say that after only 1 day of using your services I am impressed with the entire experience so far. From your self to Suzanne and your operators.From the calls I listened to from the very first night ( last night ) I must say the cheerfulness and way our clients were looked after was outstanding.I am looking forward to working together with your team at Image 24 and wanted any thank you very much for all that has been done so far. I am sure as we move forward and more comfortable on both sides we will reach success together.Great job and team.Thanks again and hope you have a great day

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    Reviews verified by DesignRush and sourced from the agency's profile
  • MSI is a leader in the development of data driven solutions enabling corporations to create long-term business value, growth, and profitability. Using our trade-mark technology our clients are able to optimize the value of their corporate data and create a competitive advantage in the market place.  [... view MSi Corp profile ]
    Location
    Toronto, Canada
    Number of Employees
    500 - 999

    MSi Corp Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • IT Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile

    MSi Corp Reviews & Testimonials

    • Leman .N
      Leman .N Review from Google
      1.0

      Leman .N's Review Sourced from Google

      MSI is the worst place I have ever worked they treat employees like nothing, the majority of people I have worked with are looking for another job, they are always hiring new people every week and the same amount of people are leaving every week i forgot to leave a review to warn anyone trying to apply for this company dont waste your time there are many great companies that will treat you like a human

      Show more
    • G Aquafina
      G Aquafina Review from Google
      1.0

      G Aquafina's Review Sourced from Google

      I got to work at MSI through friends who recommended me. Trust me i have years of customer service but nothing could’ve prepared me for what would follow after the trainings. At first the trainings were okay then they started to change our trainers (3times). With us being used to our first trainer, the 2 that followed were so angry and rude with us because apparently we “don’t know anything”. We told them how our first trainer trained us and even though they realized it wasn’t our fault they were too far gone to apologize for all the colleagues they had fired on the excuse of them not knowing anything (we were already 2weeks in so you can’t just change everything in a few days). I’m the only one who decided to stay after training because i was actually in need of the job but if i had a choice i would’ve left a few weeks in. The work they say you’ll do in interviews, the hours they promise you, most of it is not accurate. They fired 2 depts when i was still working there and started retraining us on what the ones they let go were doing without a raise! I thought that was the end but they continued adding more things i never agreed to do for the same amount hourly. I was taking and making calls for 2 companies we worked for in my dept (0/10 dept btw). Tracking notes for 2 companies, upselling on every call (mandatory) when they have a whole sales team i don’t understand why. A friend who still works there told me they have added new trainings for those who already work there when the company has a dept that specifically specializes in that ( can’t say it sorry), it’s upsetting to keep on adding things someone never accepted for the same paying rate $17 and expect them to just go along with it. No benefits literally the whole time i worked there. Trainers are so rude to agents and gaslight you for saying the truth. I would never recommend this company unless i want you to suffer honestly. It’s just not worth it, unless you ABSOLUTELY need money. They should be ashamed of how many agents they lose per week because of how they treat them.

      Show more
    • Logan Whiteman
      Logan Whiteman Review from Google
      1.0

      Logan Whiteman's Review Sourced from Google

      The absolute worst place you could ever work at. Every 5 star review they have on Indeed and other platforms are paid reviews. These people would refuse you to take a day off work for a funeral and you've been with the company for 3 years all because they can't find someone to cover. The atmosphere is extremely toxic and no one wants to work there. A lot of the supervisors are power trippers, and they only promote you based on peer popularity or nepotism. Each departments task is extremely monotonous. Avoid this place at all cost.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Rabyit is a fast-growing technical outsourcing and consultancy firm specializing in call center services, customized software development, and contact center services.  [... view Rabyit profile ]
    Location
    Toronto, Canada
    Number of Employees
    50 - 99

    Rabyit Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • airtel
    • Beyond Digital
    • AB Bank
    Data sourced from the agency's DesignRush profile

    Rabyit Reviews & Testimonials

    • Premier BCG
      Premier BCG Review from Google
      5.0

      Premier BCG's Review Sourced from Google

      Highly recommend RabyIT. Our company has been working with them for quite some time now and continue to be highly impressed. Their communication and work quality is next level. Great option for any company looking to expand their operations through the support of RabyIT.

      Show more
    • Monjurul Islam
      Monjurul Islam Review from Google
      5.0

      Monjurul Islam's Review Sourced from Google

      I recently had the pleasure of working with RabyIT, and I am thoroughly impressed with the level of service and professionalism they provided. From the very beginning, their team demonstrated exceptional communication skills, ensuring that all of our needs were understood and met efficiently.The quality of work delivered by their agents was top-notch. They handled our customer service operations with a level of care and attention to detail that exceeded our expectations. Their ability to manage high volumes of calls and emails while maintaining a positive customer experience was truly commendable.I highly recommend RabyIT to any business looking for a reliable and professional BPO partner in Canada. Their expertise, dedication, and results-oriented approach make them an invaluable asset to any organization.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Call center services, Ringless voicemail messaging, voice broadcasting, voicemail broadcasting, B2B voicemail marketing.  [... view VoiceLogic profile ]
    Location
    Toronto, Canada
    Number of Employees
    100 - 249

    VoiceLogic Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Financial Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    VoiceLogic Reviews & Testimonials

    • afrah shifa ali (joyce)
      afrah shifa ali (joyce) Review from Google
      5.0

      afrah shifa ali (joyce)'s Review Sourced from Google

      this company was actually great to work with and Alex was a complete sweetheart . my only issue with the job was I do wish there was more work to do for the day (because sometimes they had enough workers for the day sometimes they didn't so work days in the week weren't consistent. however staff, co workers, work life balance everything else is a plus . I have zero negative things to say . I love it

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    • Fae Wong
      Fae Wong Review from Google
      5.0

      Fae Wong's Review Sourced from Google

      I have worked with VoiceLogic for over 7 years. Their service is easy to use and at your fingertips. For last minute jobs, they came through for me and accommodated my needs. They are also great at communicating/responding quickly to emails and calls. We have used their service over and over and highly recommend them for all automated outbound bulk campaigns, they are so great to work with. Thank you VoiceLogic for everything!

      Show more
    • jackson kintzinger
      jackson kintzinger Review from Google
      5.0

      jackson kintzinger's Review Sourced from Google

      I have been working with VoiceLogic for the last 3-4 years now and they have been a great partner for our business. Steve and Jacob are extremely responsive and attentive to our needs as a customer and always making sure that we are getting the support we need to run successful campaigns. Whether it's campaigns big or small, they make it easy on us to run highly effective direct marketing campaigns. Appreciate the continued partnership and look forward to continuing work together.

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Miratel is a Toronto based, 24 x 7 inbound and outbound contact center and mail house specializing in nonprofit fundraising services such as telephone fundraising, lottery fundraising, online fundraising, donation caging and a variety of other donor relationship management services.  [... view Miratel Solutions profile ]
    Location
    Toronto, Canada
    Number of Employees
    500 - 999

    Miratel Solutions Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Financial Industry
    • Small Business Industry
    Data sourced from the agency's DesignRush profile

    Miratel Solutions Reviews & Testimonials

    • A B
      A B Review from Google
      1.0

      A B's Review Sourced from Google

      Worst place to work ever avoid applying here unless you have no real life bills and obligations

      Show more
    • Rungy Parent
      Rungy Parent Review from Google
      3.0

      Rungy Parent's Review Sourced from Google

      I bought my CHEO dream of a Lifetime Lottery,, and 18 days later, still no tickets, as of September 30th CHEO will start a investigation as where my tickets were sent to, on their website it says 7 to 10 days before tickets arrive at your home, 18 days later, still no tickets.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • York Consulting is a business-to-business call center that sets appointments and generates leads to put qualified business in your sales pipeline.  [... view York Consulting profile ]
    Location
    Toronto, Canada
    Number of Employees
    Under 49

    York Consulting Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Retail Industry
    • Commercial Industry
    Data sourced from the agency's DesignRush profile
  • When You Can't Answer Calls, Your Competition Will. Keep Your Business Live 24/7/365.  [... view Select Call Centre profile ]
    Location
    Edmonton, Canada
    Number of Employees
    100 - 249

    Select Call Centre Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Tourism Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    Select Call Centre Reviews & Testimonials

    • Patricia Gonzalez
      Patricia Gonzalez Review from Google
      5.0

      Patricia Gonzalez's Review Sourced from Google

      Select Call provides a very professional service. The staff is super friendly and they take care of having all the necessary information to forward the call to whom it corresponds, thus avoiding receiving calls that are addressed to other departments. 100% recommended.

      Show more
    • Alicia Jentner
      Alicia Jentner Review from Google
      5.0

      Alicia Jentner's Review Sourced from Google

      Excellent call centre. Both admin side and operator side are proactive, excellent customer service on both end user and client sides of the equation! Highly recommend!

      Show more
    • Daniel Akowuah
      Daniel Akowuah Review from Google
      5.0

      Daniel Akowuah's Review Sourced from Google

      All around Great Company and Great People. The whole team provides great support. I recommend Select Call Centre for small, medium or large scale companies.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Intelligent Office helps businesses run more efficiently with executive office and staffing solutions.  [... view Intelligent Office profile ]
    Location
    Edmonton, Canada
    Number of Employees
    500 - 999

    Intelligent Office Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Intelligent Office Reviews & Testimonials

    • Sharron Batsch
      Sharron Batsch Review from Google
      5.0

      Sharron Batsch's Review Sourced from Google

      We have worked with Intelligent Office for several years. They offered Batsch Group a polished and professional service with caring dedicated staff. Thank you so much.

      Show more
    • mel
      mel Review from Google
      5.0

      mel's Review Sourced from Google

      Our recent experience with a large printing project was very successful. Esther, Paula, and Georgia always go above and beyond to take care of the customers in a professional manner.Thanks again

      Show more
    • Brad McComb
      Brad McComb Review from Google
      5.0

      Brad McComb's Review Sourced from Google

      I was honored to be a client of Esther and her team over at Intelligent Office for several years. Great service, always greeted with a smile and a chat! If you are looking for a high-end downtown address and excellent reception services, Intelligent Office is the perfect addition to your team!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Cititel Live Telephone Answering Service. Taking your calls 24hrs a day, 7days a week.  [... view Cititel Answering Services profile ]
    Location
    Edmonton, Canada
    Number of Employees
    Under 49

    Cititel Answering Services Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
  • Productive Business Earns More Client

    Ezedial is a Global Business Support Company. Our team are versatile, upbeat and well trained on wide spectrum of services that we offer, submerged in current business trends, tools and platform.  [... view Ezedial profile ]
    Location
    Toronto, Canada
    Number of Employees
    Under 49

    Ezedial Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fortune 100 Global Healthcare
    • Bespoke Software
    • Training Industry
    Data sourced from the agency's DesignRush profile
  • Always Connected, Always Committed.

    TalkAgent is the brain child of a team comprising of dedicated professionals having extensively proven track record in customer service/support and sales.  [... view TalkAgent profile ]
    Location
    Toronto, Canada
    Number of Employees
    100 - 249

    TalkAgent Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AUTOMOBILE
    • CONSTRUCTION
    • FINANCIAL
    Data sourced from the agency's DesignRush profile
  • Know Your Customer, Know Your World

    Trulioo is a global identity verification service providing businesses with AML and compliance solutions to ensure secure and efficient onboarding.  [... view Trulioo profile ]
    Location
    Vancouver, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $1/hr

    Trulioo Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PSI-Pay
    • Koho
    • Etoro
    Data sourced from the agency's DesignRush profile

    Trulioo Reviews & Testimonials

    • Mike Ferreira
      Mike Ferreira Review from Google
      1.0

      Mike Ferreira's Review Sourced from Google

      Trulioo (ein kanadisches Unternehmen) hat mehrfach bei Boniversum meine deutschen Adress- / Identitätsdaten daten abgefragt. Eine Berechtigung dazu wurde niemals erteilt. Insgesamt 2 Abfragen in 2 Monaten. Es besteht keine verbindung zu Kanada. Dies stellt eine Datenschutzverletzung dar. Rechtliche Schritte folgen !

      Show more
    • Sherri Pelski
      Sherri Pelski Review from Google
      1.0

      Sherri Pelski's Review Sourced from Google

      The software looked good, the sales team was savvy - we onboarded only to experience very high customer friction and many problems with each process. Unfortunately came to learn too late that Trulioo uses outsourced software from India and they could not fix the problems for our international clients. We agreed to use for KYB but still problems, and tried to find other projects that were not client facing to use down our deposit. At the end, the sales person left, a new team stepped in and said sorry, we will not refund any money that is left. Show me what he told you in writing. Honestly, it is disheartening as they know it didn't work, they have plenty of documentation of meetings of the problems, we tried to modify on our side but the India team couldn't fix it. I feel strongly they shouldn't keep our funds. It isn't a lot that is left, but it really showed the principle of this firm and the new people. Truly disheartening. Many choices for this type of software, and we found many other solutions that work easily for our customers. Sorry we chose to try Trulioo.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Let's Grow Together

    NCRI began 13 years ago in a two-man shop working on AR for small companies. With a lot of hard work and earned reputation, the word of mouth spread and thereon we expanded from our one office in Mississauga to three multiple locations within Canada. With 80+ years of combined management experience and  [... view NCRI profile ]
    Location
    Mississauga, Canada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    NCRI Services

    • BPO
    • SEO
    • PPC
    • Advertising
    • Content Marketing
    • Email Marketing
    • Social Media Marketing
    • HR Outsourcing
    • Accounting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Exponential Customer Experience for Leading Fintech
      BPO Project Exponential Customer Experience for Leading Fintech
    Comprehensive analysis done by DesignRush Agency Experts.
    • PayPal
    • Rogers
    • TD Bank
    • Dubai Islamic Bank
    • RAK Bank
    • Flexiti
    • Barclays
    Data sourced from the agency's DesignRush profile
  • 3X your sales appointments with AI.

    Decimus makes it possible for you to convert a greater proportion of leads into sales appointments than is possible with any other approach, all while significantly streamlining and enhancing every facet of your business's sales processes.  [... view Decimus Technologies profile ]
    Location
    Montreal, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

    Decimus Technologies Services

    • Digital Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Leyton
    • Caesar Capital Consulting
    • Small Business Industry
    Data sourced from the agency's DesignRush profile
  • dispatch call answering service

    CallNova is a premier provider of virtual assistant services, serving diverse industries such as taxi and limo dispatch, medical billing, and call answering services. With a global presence, we are committed to delivering unparalleled support and efficiency across various sectors.  [... view CallNova profile ]
    Location
    London Ontario, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    CallNova Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • taxi dispatch services
      Call Centers Project for Transportation & Logistics Company taxi dispatch services
    Comprehensive analysis done by DesignRush Agency Experts.
    • Eco Taxi
    • Guelph Taxi
    • Royal Taxi
    • Equity Alarms
    Data sourced from the agency's DesignRush profile
  • For All Your Bilingual Contact Center Needs.

    For over 15 years, Gexel has been providing businesses with top-class call center services.Our team is dedicated to fostering strong strategic partnerships and collaborations with our clients.  [... view Gexel Telecom profile ]
    Location
    Montreal, Canada
    Number of Employees
    500 - 999

    Gexel Telecom Services

    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial industry
    • Retail industry
    • Telecommunications industry
    Data sourced from the agency's DesignRush profile
  • We are an Answering Service located in Kingston, Ontario that specializes in working with Property Managers, Landlords, Real Estate Agents and Contractors. Our professional and friendly Agents are available 24/7.  [... view Property Answer profile ]
    Location
    Kingston, Canada
    Number of Employees
    Under 49

    Property Answer Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Strongback Property Management
    • Axon Property Management
    • ABS Plumbing
    Data sourced from the agency's DesignRush profile

    Property Answer Reviews & Testimonials

    • Sandi Wilson
      Sandi Wilson Review from Google
      5.0

      Sandi Wilson's Review Sourced from Google

      Sunrise Place Co-op is very happy with the service we have received over the last year from Property Answer.

      Show more
    • Panadew Property Mgmt.
      Panadew Property Mgmt. Review from Google
      5.0

      Panadew Property Mgmt.'s Review Sourced from Google

      Property Answer has been an amazing service, which has completely changed and upgraded the way that our after-hours calls are handled. The scripting is great, and lets you completely customize how each individual call-type is handled, to better suit your needs. The service brings so much value to our company and I would not hesitate to recommend them.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Welcome! May this be a platform for you to engage with us and ask questions. Legal Call 24 offers unparalleled answering services for the Legal Profession.  [... view Legal Call 24 profile ]
    Location
    Kingston, Canada
    Number of Employees
    100 - 249

    Legal Call 24 Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial Industry
    • Real Estate Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile

    Legal Call 24 Reviews & Testimonials

    • Matthew Streff
      Matthew Streff Review from Google
      1.0

      Matthew Streff's Review Sourced from Google

      They don't deal fairly with customers, and made misleading promises about service, including Spanish services, which they don't have. I kept hearing one thing from one person, and another thing from someone else. Then, after working closely with an account manager, they shut my service off with a few hours notice.

      Show more
    • Greg Neinstein
      Greg Neinstein Review from Google
      5.0

      Greg Neinstein's Review Sourced from Google

      I engaged Legal Call 24 to help with client calls. They have handled this extremely important aspect of our business with professionalism and efficiency. Great work. Strongly recommend.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Premium Consulting & BPO Solutions

    TTEC combines BPO services design, strategic consulting, technology platforms, and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. They help companies reduce customer effort, enable contact center employees, and continuously optimize business  [... view TTEC profile ]
    Location
    Montreal, Canada
    Number of Employees
    1000 & Up

    TTEC Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Westcon-Comstor
    • Texas Health Benefits Pool
    • SELCO Credit Union
    Data sourced from the agency's DesignRush profile
  • Gatestone has been providing international award winning Customer Contact Center solutions and Business Process Outsourcing (BPO) services to a variety of markets since 1978.  [... view Gatestone & Co profile ]
    Location
    Toronto, Canada
    Number of Employees
    1000 & Up

    Gatestone & Co Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Retail Industry
    • Commercial Industry
    Data sourced from the agency's DesignRush profile

    Gatestone & Co Reviews & Testimonials

    • amirhossein galinbarari
      amirhossein galinbarari Review from Google
      1.0

      amirhossein galinbarari's Review Sourced from Google

      🚨 Scam Alert 🚨This company is a 100% scam.They contacted me multiple times claiming I had over $1,000 in parking tickets and insisted that I send them an email and provide a code they would read over the phone.I went directly to ServiceOntario, and they confirmed that they never work with outside agencies to collect money for parking tickets.If you get a call like this, do not share any personal information and report it to the proper authorities.

      Show more
    • Jan Tse
      Jan Tse Review from Google
      1.0

      Jan Tse's Review Sourced from Google

      This company is shady and feels like a total scam.They called me out of the blue from an unknown number, didn’t even introduce themselves properly, and immediately asked for my personal address “to verify my identity.” Then they claimed I had four unpaid traffic tickets from past years—but I’ve never received any tickets in the mail.I asked for official documentation by email or mail, and they said they’d send it. They never did.Instead, they kept calling me for days, leaving weird voicemail messages with no details, just asking me to call back. When I finally answered again, they read off dates and a license plate that wasn’t mine. I told them it wasn’t me, and their only response was that I had to go to the City of Toronto to fix it myself. When I asked again for the documents, I eventually received a spammy email with blurry, low-resolution images of tickets and a letter—all of which had the wrong name, wrong address, and wrong license plate.To make things worse, the email they sent came from a no-reply address, so I couldn’t even respond.This company either has completely wrong information or is engaging in unethical, possibly fraudulent practices. I don’t trust them at all. If you get a call from GateStone, be very cautious.

      Show more
    • Warren Dyer
      Warren Dyer Review from Google
      1.0

      Warren Dyer's Review Sourced from Google

      I received a bill from FedEx and was shocked by that because I had not requested any business through FedEx, I tried to resolve this issue to no avail, FedEx then sent my name to Gatestone, I called them and tried speaking to a customer service representative at the company and he was extremely rude.He was more concerned about why I was calling with an unknown number.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Unity4 launched in Australia in 2000, and the underpinning technology RapportCMS was released to market as a stand-alone offering and is sold under license by Optus.  [... view Unity4 Holdings profile ]
    Location
    Vancouver, Canada
    Number of Employees
    1000 & Up

    Unity4 Holdings Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Construction Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
  • Revolutionizing Customer Experience.

    TELUS Digital is the customer experience transformation partner to the worlds most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value & positive impact.  [... view TELUS Digital profile ]
    Location
    Vancouver, Canada
    Number of Employees
    1000 & Up

    TELUS Digital Services

    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Automotive Industry
    • Retail Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile

    TELUS Digital Reviews & Testimonials

    • Tatiana Ruvalcaba
      Tatiana Ruvalcaba Review from Google
      5.0

      Tatiana Ruvalcaba's Review Sourced from Google

      Nadia at the Telus Gardens in Vancouver BC was extremely helpful and wonderful! She made the process so easy without any stress and Explained everything perfectlyThank you, Nadia!

      Show more
    • Benjamin Chen
      Benjamin Chen Review from Google
      5.0

      Benjamin Chen's Review Sourced from Google

      Am a newcomer to Canada and came down to get my Local Mobile Plan and a Home WIFI setup. Isiye (not sure if that's how its spelt) assisted me and with great patience across almost 1.5 hours worked with me to set up both, even recommending a bundle that met my unique needs and still saved money.The long processing time was due to my local postal code somehow being wrong (eventually realised that the agent gave me the wrong postal code on my RTA form). But all these were settled and Isiye was totally patient and cool throughout, trying to get to their own tech support for advice.I came at the start of the day and there weren't many other customers, so I guess that really helped given the long time I spent there trying to sort things out. Big thanks!

      Show more
    • tariq tyab
      tariq tyab Review from Google
      5.0

      tariq tyab's Review Sourced from Google

      Aman Preet Singh from Telus Garden branch provided the best customer service I have ever had. It took 8 hours to reinstall all aspects from my old iPhone to the new one I purchased. Aman was patient, persistent, friendly and courteous throughout. He even stayed an hour after closing to ensure all the data was transferred properly. I highly appreciate his work and support - he is a valuable asset to Telus. Thank you again Aman!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Powering The Future Of Business

    Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:  [... view Airova profile ]
    Location
    Markham, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $55/hr
    Minimal Budget
    $1,000 - $10,000

    Airova Services

    • Call Centers
    • Phone Answering Services
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SharpTax
    • Sage Notary
    • Atlas Insurance
    • Quick Flo Financial
    • Pro Pips
    • White Stone Capital
    • SwyftPay
    Data sourced from the agency's DesignRush profile
  • Our People + Experience Your Success

    We offer best-in-class contact centre BPO service and business results in our target industry verticals, as evidenced by our dominance and client relationship tenure in those verticals.  [... view Optima Communications International Inc profile ]
    Location
    Toronto, Canada
    Number of Employees
    500 - 999
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $10,000 - $25,000

    Optima Communications International Inc Services

    • Call Centers
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Corporate Services Industry
    • Insurance Industry
    Data sourced from the agency's DesignRush profile

    Optima Communications International Inc Reviews & Testimonials

    • Chris Hillier
      Chris Hillier Review from Google
      1.0

      Chris Hillier's Review Sourced from Google

      I dont like the idea of my bank giving out my contact details apparently? You have enough security issues as it is and you do this? Doesnt even make sense, go away, I will block you FOREVER

      Show more
    • A Better World View
      A Better World View Review from Google
      2.0

      A Better World View's Review Sourced from Google

      I was receiving numerous calls from different numbers, all saying Scotiabank, so finally, I tried calling the number back and then I googled it. I phoned the official number and spoke with reception who told me it was a marketing call and she offered to remove me from the calling list that’s the only reason that they get an extra star.I felt quite anxious about all these calls. I do not know if it’s actually a scam or not

      Show more
    • Melanie Blouin
      Melanie Blouin Review from Google
      1.0

      Melanie Blouin's Review Sourced from Google

      Calling multiple times a weeks from multiple numbers so you can’t block them. Try to sell insurance, pushy, harassing and extremely rude. Won’t remove your phone number when asked. REPORT TO THE LNNTE if you get a call from them.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • B2B Sales Connections - "... an amazing resource for anyone involved in B2B selling."

    B2B Sales Connections: The free online sales and sales management training and coaching website for business to business sales professionals.We help business leaders, and their teams develop and improve the skills they need to succeed, so that they can achieve their true potential, and get to where they  [... view B2B Sales Connections profile ]
    Location
    Ajax, Canada
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    B2B Sales Connections Services

    • HR Outsourcing
    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sun Life
    • Ontario Technology University
    • Ajax Pickering Board of Trade
    • Adracare
    • Brant Basics
    Data sourced from the agency's DesignRush profile
  • Sweet IT solutions for a connected world!

    Professional and reliable IT services with excellent local support. We offer VOIP business phone systems, Call center phone system, managed IT services, IT support, IT outsourcing, managed Wi-Fi, IT consulting, and more.  [... view Networkcherry IT Solutions profile ]
    Location
    Richmond Hill, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    Networkcherry IT Solutions Services

    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Business Consulting
    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FR Jordan & Associates
    • Tutoring Academy Richmond Hill
    • Yorkgate Travel
    • FCB Health Network
    • RT Tax Management
    • Korean Catholic Church Credit Union
    • Ability Concepts
    • Today Employment
    • Club Alpha
    • MHM Construction
    Data sourced from the agency's DesignRush profile

    Networkcherry IT Solutions Reviews & Testimonials

    • Jason Uhelak
      Jason Uhelak Review from Google
      5.0

      Jason Uhelak's Review Sourced from Google

      We are a small medical response and medical transfer service based in the Niagara region. By complete fluke or in this case luck we found Networkcherry. we were looking to find a replacement provider as the one we had spent more time down not working and overcharged us. When Alan made contact with us we could tell right away he was up front and had the solutions to our problem. Alan has set us up with an amazing system that offered way more then the previous provider did and at half the cost. Alan talked us through the entire proses and provided support same day for all our questions and concerns. As a medical service provider communication is key and having a system that can stand up and be cost effective is key and Networkcherry has defiantly surpassed our expectations. In short if your a small business or large, we would defiantly recommend the team at Networkcherry.Tanks again to Alan and his team for every thing you have done for us.

      Show more
    • Roncesvalles Animal Hospital
      Roncesvalles Animal Hospital Review from Google
      5.0

      Roncesvalles Animal Hospital's Review Sourced from Google

      We had an old not user friendly VOip system, did a little research and found this company, from the get go, very transparent, helpful and honest, 100% recommended, the system super easy to use too

      Show more
    • Feride Resit
      Feride Resit Review from Google
      5.0

      Feride Resit's Review Sourced from Google

      They offer very high quality and reliable services. Working with such a company is a pleasure. This company always solve all problems quickly. Thank you Networkcherry🤗

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Ride with the HR Experts.

    With nearly 200 clients, we offer comprehensive HR services, infrastructure, and expertise. Our focus is to empower businesses of all sizes, allowing leaders to prioritize strategic growth. From payroll and benefits administration to employee relations and recruitment, we handle it all. Recognized for  [... view Tandem HR profile ]
    Location
    Toronto, Canada
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

    Tandem HR Services

    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • American Massage Therapy Association
      Payroll Project American Massage Therapy Association
    • Get Fresh Produce
      HR Outsourcing Project Get Fresh Produce
    Comprehensive analysis done by DesignRush Agency Experts.
    • Get Fresh Produce
    • American Massage Therapy Association
    • Belgravia Group
    Data sourced from the agency's DesignRush profile

    Tandem HR Reviews & Testimonials

    • Kellie Champagne
      Kellie Champagne Review from Google
      1.0

      Kellie Champagne's Review Sourced from Google

      Our company left Tandem HR when they hiked the prices in 2024. Apparently, they do not send employers, copies of W2's for companies that have left service. I'm supposed to reach out to each employee to get a copy. Nice job, for doing the one job you had.

      Show more
    • Ryan Cobb
      Ryan Cobb Review from Google
      5.0

      Ryan Cobb's Review Sourced from Google

      Tandem HR has done a great job maintaining the white-glove service we have come to expect over the years. The HR, Payroll, and Benefits experts that engage with our team feel like true partners rather than a third-party vendor.

      Show more
    • Heather Worth
      Heather Worth Review from Google
      5.0

      Heather Worth's Review Sourced from Google

      The quality support I receive from my contacts at Tandem HR is unbelievable. I don't even entertain outreach from other PEOs. Paola consistently goes above and beyond for Prevention First. She is always so pleasant, knowledgeable, responsive, and helpful! The rest of the team (Janet, Danielle, Jennifer, etc) is really great too!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • We Answer. You Grow.

    We are a Virtual Receptionist Company that assists in providing call answering and back-end office support to all SMBs Worldwide.  [... view 24H Virtual profile ]
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000

    24H Virtual Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Transportation & Logistics
    • Property Management
    • Online Order Processing
    • Refunds & Returns
    • After Hour Call Support
    • HVAC
    • Appliance Repair
    • Virtual Office
    • Home Inspection
    • Plumbing
    Data sourced from the agency's DesignRush profile
  • Real people, real answers.

    Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years.  [... view AnswerPlus profile ]
    Location
    Hamilton, Canada
    Number of Employees
    250 - 499

    AnswerPlus Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Skilled Trades
    • Elevators
    • Healthcare
    • Professional Services
    • Property + Facilities Management
    • Government
    • Other Industries
    Data sourced from the agency's DesignRush profile

    AnswerPlus Reviews & Testimonials

    • Cindy Halsall
      Cindy Halsall Review from Google
      5.0

      Cindy Halsall's Review Sourced from Google

      We have tried several different services to look after our after hours phones. AnswerPlus was by far the most professional company. I would highly recommend!!!

      Show more
    • Laura M Dixon
      Laura M Dixon Review from Google
      1.0

      Laura M Dixon's Review Sourced from Google

      They age discriminate and I have been in contact with their head office to report them

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
  • Taking care of YOUR business IS our business

    We are a Canadian based outsourced business services agency. Our core services include VA, Reception Services and Bookkeeping. We buck the trend of of local outsourcing firms to contract out piece work by hiring employees that we support and train so they can provide better services to you.  [... view IYTBS profile ]
    Location
    Vancouver, Canada
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    IYTBS Services

    • Call Centers
    • Customer Support
    • Business Consulting
    • Accounting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mac In Home
    • English Bay Law
    • The Alinker
    Data sourced from the agency's DesignRush profile
  • We Match You with Global Vendors for Cost-Effective, High-Quality CX

    RethinkCX connects businesses with the perfect outsourcing partner to elevate customer experience and reduce costs. As expert consultants, we match you with global vendors offering high-quality, scalable solutions tailored to your needs. Our technology-driven approach, including AI and analytics, ensures  [... view RethinkCX profile ]
    Location
    Toronto, Canada
    Number of Employees
    Under 49

    rethinkCX Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Canada Goose
    • Lululemon
    • Tangerine
    Data sourced from the agency's DesignRush profile

Frequently Asked Questions

How does a call center in Canada help businesses grow?

A call center in Canada helps businesses grow by providing brand-aligned, bilingual (English and French) customer support. As a result, businesses increase customer satisfaction and CLV, safeguard revenue through customer retention, and capture upsell opportunities.

Moreover, Canadian call center companies provide time zone alignment, comply with local data privacy laws (PIPEDA), and scale capacity, enabling organizations to handle high demand spikes without the additional overhead costs. 

What should I look for when hiring a Canada call center service provider?

When hiring a Canada call center service provider, look for: 

  • Proven experience in your industry and market niche 
  • Rigorous security, compliance, and quality control measures 
  • Knowledge of DNCL, TCPA, and FDCPA regulations 
  • Strong client endorsements 
  • Scalable teams and resources 
  • Ability to integrate with your tech stack 
  • Culture fit 

What factors affect call center pricing in Canada?

The factors that affect call center pricing in Canada include: 

  • Service type and scope: Inbound services, outbound services, 24/7 support, call volume 
  • Team size and capacity: Number of employees, multilingual requirements, level of expertise and training 
  • Technology infrastructure: Data usage, AI automation, omnichannel platforms 
  • Regulatory compliance: Fair Debt Collection Practices Act (FDCPA), HIPAA, PCI-DSS 
  • Add-on services: Reporting and analytics, data migration, cloud storage and security 
  • Payment model: Hourly rate, pay-per-minute, pay-per-performance 

How do Canada call center service providers track and report results?

Canada call center service providers track and report results through contact center platforms (e.g., ACD and IVR), CRM software, workforce management, and quality management systems. These help them monitor KPIs like average handle time, first call resolution, escalation rate, and CSAT to assess agent performance and overall customer experience. 

The data will then be compiled into a call center report, depending on the service level agreement and business goals. Canadian call centers also provide analytics dashboards and send reports to your BI software and the Canadian Data Residency when required. 

Can call centers in Canada scale their services as my business grows?

Yes, reputable call centers in Canada scale their services to your business growth. These providers use workforce forecasting, flexible staffing models, and elastic cloud platforms and IT infrastructure to handle increased customer volume during business expansion and seasonal peaks.

To ensure that the Canadian call center company can meet your growing demands, look for documented ramp timelines, hiring pipelines, training throughput, and multi-site redundancy. 

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.