These top-ranking call centers in Canada can help you manage your client communication effectively and provide excellent customer service. Examine their list of projects and clients, cost of services, reviews, expertise, team size and more to choose the right partner agency for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Canada ×
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides call center services in Canada with 24/7 omnichannel support across phone, chat, email, SMS, and social media. University educated agents fluent in 60+ languages handle inbound and outbound calls, integrating with CRMs like Salesforce, Zendesk, and HubSpot for smooth support...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Vancouver, Canada
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe Run Your Customer Service
Callnovo is a multilingual customer service outsourcing provider operating since 2004. Our 2,500+ agents deliver voice, chat, email and social support in 65+ languages across three continents, powered by HeroDash, our own AI-enabled contact centre platform. Dedicated agents from US$5.80 per hour,live in...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- AI Development
- Show more
- Location
- Markham, Canada
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $5/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountscallnovo Services
Data sourced from the agency's DesignRush profileTP-link TCL Hair JOVS GOFO XTOOL ANNKE MindDray ByteDance PatPat
Qualified Leads In Your Pipeline
Pipeful is a Toronto based B2B sales agency combining email, LinkedIn, and cold calling into one outreach system. Its dedicated call center in Canada supports SDR teams with phone infrastructure, qualified lead sourcing, appointment setting, and steady pipeline growth for B2B companies worldwide...
Top Services:
- Email Marketing
- Direct Marketing
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPipeful Services
Data sourced from the agency's DesignRush profileGoogle Societe Generale Seismic Tenstorrent Yotpo Microsoft
Pipeful Reviews & Testimonials
Lead Generation Review from Lucas Delacroix
Prior to teaming up with Pipeful, we faced challenges in reaching potential clients efficiently. With their expertise, Pipeful crafted customized email campaigns and pinpointed high-quality leads. Consequently, we successfully met our Key Performance Indicators (KPIs), scheduled numerous face-to-face meetings, and broadened our sales pipeline. Their assistance not only saved us time but also heightened our likelihood of closing deals.Pipeful went above and beyond our expectations, surpassing our KPIs by 150% in the initial month and securing an impressive 49 face-to-face appointments for our sales team within just two months. Their expertise in creating impactful email campaigns and identifying high-quality leads proved to be invaluable. Additionally, their team's culture is outstanding they are not only intelligent and highly skilled but also exceptionally responsive.High-quality agencies may sometimes come with a slightly higher price tag.I strongly recommend their services for efficient lead generation and appointment booking. Their expertise and performance are evident, and the team's responsiveness and intelligence significantly enhance the collaboration.
Lead Generation Review from Guillaume Leclerc
We opted to explore a lead acquisition agency as we aimed to elevate our business to a higher tier. Recognizing our current lack of expertise in this area, we decided it was prudent to enlist the assistance of professionals. Pipeful assumed key responsibilities, such as pinpointing and drawing in potential clients, arranging meetings with decision-makers, and ensuring genuine interest from prospects in our services. The outcome has left us elated, with a total of 60 confirmed appointments featuring clients who meet our criteria. This level of success is unprecedented in our past experiences.We have successfully secured 120 confirmed appointments with promising leads.The sales pipeline has been expanded, opening up new opportunities for business expansion.We are content with the overall partnership and the caliber of leads that have been generated.Ensure a thorough examination of Pipeful's track record and personalized strategy before engaging their services for lead generation and sales development. To maximize the benefits of your collaboration, clearly define your objectives and goals, and prioritize open communication, honest feedback, and transparent reporting.
Lead Generation Review from Léo Fontaine
Finding clients has consistently been the biggest challenge for our team. However, thanks to Pipeful, our pipeline is growing rapidly. In just one year of working with Pipeful, we closed more deals than we could have imagined. The success has led us to hire two additional sales managers to effectively handle the leads generated by Pipeful and facilitate faster scaling. Pipeful exceeded my expectations. Unlike many lead generation agencies that often generate unqualified leads, Pipeful kept their promises, delivering high-quality leads. Additionally, the collaboration provided valuable insights into our target market and options for positioning our brand.Pipeful has played a crucial role in broadening our client base in the US. Before partnering with them, we had a substantial number of loyal customers in the EMEA region. However, we were eager to extend our market reach and establish long-term relationships with clients in North America. Over the past year of collaboration with Pipeful, the experience has been nothing short of amazing. Our pipeline has seen unprecedented growth during this period.Currently, there's nothing to note that we dislike. The team is highly responsive and consistently delivers exceptional performance.Prior to this, I had the opportunity to collaborate with other lead generation agencies. Despite their grand promises, they, unfortunately, fell short of delivering the desired results. However, working with Pipeful was a completely different experience. Their extensive sales experience and realistic assessment of the situation influenced the strategies they employed to attract potential clients. In the first month of our collaboration, numerous appointments were booked on our calendar. Now, we are contemplating continuing our partnership. Therefore, I wholeheartedly recommend working with them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDo More Than Business Development and Beyond
DMT Business Development is an Ottawa based B2B agency with 7 years in business, more than 2M leads generated, and 10K appointments booked across 30 countries. Its team runs personalized phone outreach, sales development, and appointment setting as part of its call centre services in Canada...
Top Services:
- BPO
- Email Marketing
- Call Centers
- Digital Marketing
- Content Marketing
- Show more
- Location
- Ottawa, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 14 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDMT Business Development Services
Data sourced from the agency's DesignRush profileBiovision Diagnostics Kandji Productive VOLA YouTeam CDS Global Cloud Derm For Primary Care Hubilo Concordia University Yodeck
DMT Business Development Reviews & Testimonials
Lead Generation Review from Yana Okushko
Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.
Email Marketing Review from David Morneau
We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.
Social Media Marketing Review from Vaysh Kewada
Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall centers in Canada like 3C Contact Services, based in Concord, Ontario, handle inbound support, appointment booking, and multilingual customer response for small and medium businesses. The team also manages back office operations and business process improvements across North America...
Top Services:
- Call Centers
- Location
- Ontario, Canada
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts3C Contact Services Services
Data sourced from the agency's DesignRush profileVirtual Receptionist Appointment Setting Services Help Desk/Technical Support
3C Contact Services Reviews & Testimonials
Call Centers Review from Elena Vescio
3C is one of our sister companies and the service provided has always been of higher quality. There is nothing this call centre can’t do. It exceeds all expectations and the professionalism, knowledge and dedication of its management/staff is remarkable. Koodos!
Call Centers Review from Jose Ortez
Michela, and the guys at 3C Contact are a great call center for our painting business, they have professionals standing by to handle my call volume. I would recommend them to anyone that needs a call center to handle their calls.
Jose Ortez's Review Sourced from Google
Michela, and the guys at 3C Contact are a great call center for our painting business, they have professionals standing by to handle my call volume. I would recommend them to anyone that needs a call center to handle their calls.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsContact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth
Fusion CX brings 20+ years of experience across 15 countries and 40+ delivery centers to its global BPO services. Among call center companies in Canada, its team handles inbound and outbound voice, chat, email, and social media support in 28+ languages for BFSI and retail clients worldwide...
Top Services:
- BPO
- Business Consulting
- Call Centers
- Location
- Montreal, Canada
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFusion CX Services
Data sourced from the agency's DesignRush profileMeesho CraftJack HomeAdvisor
Fusion CX Reviews & Testimonials
BPO Review from Undisclosed
By utilizing the vendor and its state-of-the-art soundboarding technology, we have been able to reach leads in both an effective and efficient manner. It saved us the headache and massive expense of developing and in-house outreach program.
BPO Review from Undisclosed
This company has been a godsend. We were wasting so much money on our in-house outreach. Now, it does all the heavy lifting for us, qualifying our leads and sending us warm transfers.
BPO Review from Undisclosed
Great experience with this BPM Services Provider. They do the two things that matter most to us. They perform and they communicate. The vendor is a major upgrade professionally from our previous vendors. They are responsive to all of our needs!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe Drive Success.
Unity Communications has delivered business process outsourcing since 2009, including Contact Center as a Service, technical support, and e-commerce customer service. ISO 27001 certified and ranked on the Inc 5000 for five straight years, it runs a call centre in Canada for scalable support...
Top Services:
- BPO
- Customer Support
- Business Consulting
- Call Centers
- Show more
- Location
- Montreal, Canada
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $9/hr
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUnity Communications Services
Data sourced from the agency's DesignRush profileAT&T Microsoft Konica Minolta Amazon First American Altaworx Zontre Sandler Partners Intuit QuickBooks Fleet Complete
Unity Communications Reviews & Testimonials
IT Services Review from Matt Schnurr
As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)
Data Entry Review from Alexa Fernandez
We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.
mia trigo's Review Sourced from Google
requires a star but actually my rating to this company is negative stars lol. This company is a scam. They act like their interviewing and offer a position then they ask for money in form of a gift card. Be careful this is a scam. No company would ask for you to pay them to work for them. I wasted 3 hours with this company in hopes of a job. All they did was waste my time.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsB2B Sales Outsourcing, Outbound Lead Generation, Sales Consulting, Sales Training
Canada call center capabilities support Lunas Consulting's outbound lead generation programs, run by dedicated SDR teams from its Toronto office. With over 10 years of experience, the company combines appointment setting, sales consulting, and data driven outreach for B2B and B2C growth...
Top Services:
- Call Centers
- Digital Marketing
- Location
- Toronto, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLunas Consulting Services
Data sourced from the agency's DesignRush profileSasha M. Allison H. Zach G.
Lunas Consulting Reviews & Testimonials
B2B Review from Billy Precup
Thanks to the efforts of Lunas Consulting, we have seen an increase in monthly leads of 15%, customer engagement of 20%, and overall revenue of 10%. The group always fulfills deadlines and responds to problems and complaints right away. Their individual services and hands-on attitude are what really make an impression.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPurple Sales is a Toronto based B2B outsourced sales and marketing company founded in 2017. Its SDR team delivers call center services in Canada through cold calling, appointment setting, and multi-channel outreach, supporting lead generation, HubSpot implementation, and sales outsourcing...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 50 - 99
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPurple Sales Services
Data sourced from the agency's DesignRush profileKIRRK Reve Relay
Aidey is a Business Process Outsourcing company
Call centre in Canada support is one channel among ten that Aidey's AI first BPO offers, alongside chat, WhatsApp, email, and social messaging. The company staffs customer experience, technical success, sales, and back office operations for SaaS, e-commerce, and fintech brands worldwide...
Top Services:
- Software Development
- BPO
- Call Centers
- eCommerce Development
- Show more
- Location
- Calgary, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAidey Services
Data sourced from the agency's DesignRush profileEurope United States Shanghai Beijing Tokyo
Aidey Reviews & Testimonials
Data Entry Review from Dianne Morgan
We decided to outsource our support and started to look for a supplier with suitable experience in our industry. [We] were introduced to Aidey through a colleague. [We] scheduled a call with them and decided to try their service gradually with [one] agent at first. Aidey was a perfect match to handle our customer support duties. If you are a start-up and you are thinking of outsourcing your customer service, Aidey would probably be a great fit for your business. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews24/7 live answering for property professionals - real people, not bots
SignMore provides 24/7 call answering, lead qualification, and appointment scheduling built for real estate professionals. Among call centers in Canada, its bilingual receptionists handle live call transfers and integrate with Boomtown, Follow Up Boss, and Top Producer to keep leads moving...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Location
- Toronto, Canada
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignMore Services
Data sourced from the agency's DesignRush profileMcGraw Realtors XS Asset Management Chido Real Estate Investments The Agency ONXHomes Quantive Property Management Lang Management RE/MAX Keller Williams Heritage Terra Bella Property Management
SignMore Reviews & Testimonials
Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsQuality people. Innovative solutions.
Voxdata has delivered multilingual customer support, sales support, and digital transformation services from Montreal and Mississauga since 1995. SOC2 and PCI DSS certified, the company ranks among established call center companies in Canada serving major North American brands and industries...
Top Services:
- Call Centers
- Location
- Montreal, Canada
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVOXDATA Solutions Services
Data sourced from the agency's DesignRush profileEnergy Telecom Insurance
VOXDATA Solutions Reviews & Testimonials
Chaïmae's Review Sourced from Google
I'm pleased with the team, they constantly deliver great service, are well-trained, and have a customer-focused attitude. The top priority is to establish a productive workplace that encourages individual and team development as well as professional growth. Seeing that our clients and staff are happy with the support we offer is fulfilling.
Kelly Do Le's Review Sourced from Google
The office is set in the SunLife building, 18th floor, very friendly receptionist, everyone is so friendly and welcoming! It was an inviting place to be
Yosif Shehab's Review Sourced from Google
Loved it, worked with connected vehicles campaign (CV)a whole year from home, and everything was perfectly fine, it was absoultely fun
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall centre services in Canada from CCI Resources cover inbound and outbound customer support, bilingual agents, and survey based research programs. Based in Orangeville, Ontario since 1989, the company also runs employee engagement surveys and market research for public and private sector clients...
Top Services:
- Call Centers
- Location
- Orangeville, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCCI Resources Services
Data sourced from the agency's DesignRush profileBrake Parts Inc Employer of Choice Uni-select
SE Telecom delivers unified communications for Canadian businesses, including hosted VoIP, internet connectivity, and data network management from its Newmarket, Ontario headquarters. Its cloud and premise based solutions support healthcare, retail, and financial call centers in Canada...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSE Telecommunications Services
Data sourced from the agency's DesignRush profileHillcrest Mitsubishi Yorkdale
SE Telecommunications Reviews & Testimonials
Dave Doobay's Review Sourced from Google
We have been using SE Telecom for the past 20 plus years as a supplier of phone systems in our office and as a co partner on some of our jobs. To put it simply " There guys are the best" They are solutions oriented and always provide alternate solutions for any scenario. They can provide turn key solutions in some cases and are rigorous about the quality of work provided. We have found them to be an excellent company who is very ethical about the way they conduct business.
Suzanne Fairbairn-Saunders's Review Sourced from Google
SE Telecom has an outstanding team, and their Clear Clouds phone system is a top-notch solution. It’s reliable, user-friendly, and perfect for staying connected. Highly recommend!
Ryan Davey's Review Sourced from Google
I recently switched my company, Tuck Sheet Metal Inc., to SE Telecom’s Clear Cloud phone system, and I couldn’t be more impressed with the entire experience. From the initial consultation to the final implementation, their team was professional, knowledgeable, and extremely helpful.We were in the market for a new phone system and were initially concerned about the complexity of switching from our old provider. SE Telecom made the transition seamless and stress-free. Their team guided us every step of the way, ensuring minimal disruption to our daily operations.The Clear Cloud phone system itself has been outstanding — reliable, feature-rich, and easy to use. It has improved our communication both internally and with our clients. The training they provided was thorough, and any questions we had were answered promptly.Overall, SE Telecom delivered exceptional service and a top-notch product. If you’re considering upgrading your business phone system, I highly recommend SE Telecom. Their expertise and customer-focused approach set them apart from the competition.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall center companies in Canada like MetCredit combine phone based negotiation with AI driven predictive intelligence to recover business debt. Founded in 1973 and SOC2 certified, the agency runs offices in Vancouver, Edmonton, Toronto, and Montreal, reporting to national credit bureaus...
Top Services:
- Call Centers
- Location
- Edmonton, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMetCredit Services
Data sourced from the agency's DesignRush profileFinancial Industry Telecommunications Industry Retail Industry
MetCredit Reviews & Testimonials
Stu's Review Sourced from Google
MetCredit should spend less time pretending to collect debts and more time learning how to use a phone book. They keep harassing my girlfriend for some random Amanda who had her number years ago. If their database is this sloppy, I can only imagine how many other innocent people they harass daily.Calling strangers isn’t ‘debt collection,’ it’s just incompetence with a dial tone. Based on my experience, MetCredit isn’t a professional agency — it’s a call center roulette where you hope they don’t land on your number.Save yourself the headache: if they’re handling your account, good luck ever seeing real results. If they’re calling you, buckle up for endless harassment for debts that aren’t yours.
Donna Campbell's Review Sourced from Google
Seriously this is getting ridiculous, they are sending me letters for a old koodo bill from 2019, which they should know in Alberta it is illegal after 2 years. Funny part I have had multiple collection agencies send me this over the last 5 years. This is getting very old 5 months ago chapter law had it and funny it was only 3000 and now it's 8000. You should be charged. I will once again call a laywer over this and watch it will get sold again. Now leave me alone period you are breaking the laws in Alberta.Clearly Metcredit is 100% a scam they literally jump your debt up by $1500 a month how is that even legal, its not. I have the reports.
Rebecca Stinton's Review Sourced from Google
I had a $900 debt with met credit included in a consumer proposal that was approved in Dec 2021. Now my credit report says that I owe close to $15000, this was confirmed to be interest by someone at met credit the only time that either myself or my trustee has spoken to an actual person. I have left several voicemails & my trustee has sent paperwork but can’t get through to anyone. Please be careful trusting this agency & report to equifax/transunion if need be.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPrimecs is a Montreal based virtual administrative service offering appointment setting, inbound customer service, and business support across the Greater Montreal area. Its small team handles planning, coordination, and record keeping as a boutique call center in Canada for local businesses...
Top Services:
- Call Centers
- Location
- Montreal, Canada
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPrimecs Services
Data sourced from the agency's DesignRush profileIT Industry Financial Industry Telecommunications Industry
CanadaDirect operates from Dorval, Quebec, delivering call centre services in Canada through inbound and outbound phone campaigns for telecom, financial services, and insurance clients. Its Voice Assistant Solution blends technology with live agents, and the company holds PCI Level 1 certification...
Top Services:
- Call Centers
- Location
- Montreal, Canada
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCanadaDirect Services
Data sourced from the agency's DesignRush profilePfizer Bell Microsoft
CanadaDirect Reviews & Testimonials
FlyiinRyan's Review Sourced from Google
Absolutely do NOT order from them... I ordered a set of headlights, a few days later they send me a message saying sorry, they are actually out of stock. For fun, I search the headlights and they have them listed for double the price with several in stock... They wait two weeks then cancel my order. Bunch of scammers.
Mr's Review Sourced from Google
A one star against this company is being very generous. This company claims to be an Amazon seller and ships usually same day. That’s total bullshit. The company lies to you about your product your ordered and your item will be delayed for weeks. Amazon doesn’t care they take there sweet ass time as well and won’t refund anything until you talk to the shady seller company. And they also take there time with lies and delays of shipment.DO NOT USE THIS COMPANY FOR ANYTHINGThere are many reviews saying the same thing and Amazon doesn’t get rid of them.
Ryan Broderick's Review Sourced from Google
I ordered a laptop seemed liked it was too good to be true (turns out it was). It said it would be delivered from the sixth of June to the ninth. When the ninth hit they said that there was a delay. I heard nothing other then that for eight days until they said the order was canceled. I dont understand why this would happen at all unless they were trying to scam me out of money. Witch wouldn't have worked anyway since amazon gives refunds for products that don't arrive. My recommendation is to not use Canada direct unless it's life or death❗️
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsIO Solutions operates contact centers across Prince Edward Island, New Brunswick, and Montreal, plus additional sites in Morocco. The company handles customer experience outsourcing with phone and online chat support, positioning itself among established call center companies in Canada...
Top Services:
- Call Centers
- Location
- Montreal, Canada
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIO Solutions Contact Center Services
Data sourced from the agency's DesignRush profileFinancial Industry Retail Industry Commercial Industry
IO Solutions Contact Center Reviews & Testimonials
Kahlil Mahomed's Review Sourced from Google
Worst job ever, terrible pay too. The staff doesn't even help you, they could care less. The pay's sucks, there's no room for advancement. Instead of trying to fix the system they just tell you to email them; they do nothing about it. Don't apply here unless you're desperate. The only pro about this job is it's close to the metro so you can get from hell when you're finished.
shweta br's Review Sourced from Google
Writing about my father as he did job dedicatedly but they gave too much pressure to sell products though he was good at technical and operating software. No overtime though he gave his best to manage customer. He was getting under pay rates . Very bad company.duebto them my father facing hiper tension issue . Their Manager are un professional and un experienced. No proper training or guidance has been provided and asking for work what he never go through.
Tanyi Marylis's Review Sourced from Google
I rarely write negative reviews but I need to put this out here for others to see. If you care about your mental health and wish to be treated like a human then plz don't work here.Worked with them for a year and they had to make up a story and asked me to resign or else they will fire me and it'll affect my employment history. Everything about this company is so wrong. You never get your exact pay and when you write to demand for an explanation, nothing is done.They force you to do sales whenever u work as a chat agent and have no means to contact customers and when you don't meet your target, you get a suspension.I just wish they can treat people a little bit like humans and appreciate the work they do and give a little credit for the hard work. I read the negative reviews before joining the company but now I understand why.If you want to gain some work experience then you can join but always have a backup plan and be strong & prepared for what's coming because their exploitation will never end since they know people are desperate and need jobs.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall centers in Canada like i24 Call Management Solutions provide bilingual 24/7 answering, appointment booking, and dispatch coordination for over 900 businesses. Based in Montreal with 18 years in operation, the company serves property management, restoration, and healthcare industries...
Top Services:
- Call Centers
- Location
- Montreal, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsi24 Call Management Solutions Services
Data sourced from the agency's DesignRush profileRetail Industry Commercial Industry IT Industry
i24 Call Management Solutions Reviews & Testimonials
Amy Schofield's Review Sourced from Google
Recently started using this answering service for our business. The sales process with Jeff was smooth and professional, as well was the on-boarding and service team. They’re responsive to feedback and help mold their service to your business. I would definitely recommend!
Arctic Air Billing's Review Sourced from Google
We have been with I24 since June 2018 and are very pleased with their service. Jeff has been extremely helpful and full of ideas to make our on-call service convenient and as successful as possible. An example would be: we have forgotten to change phones over at the end of the night or in the morning...so to help us he has offered to send the appropriate staff a text reminder, which has saved us time and lost calls. The techs love the way the messages are delivered as well. All in all, I would totally recommend them!
Darter180s's Review Sourced from Google
Good day Jeff,Thank you so much for you and your team's help in getting us rolling.I must say that after only 1 day of using your services I am impressed with the entire experience so far. From your self to Suzanne and your operators.From the calls I listened to from the very first night ( last night ) I must say the cheerfulness and way our clients were looked after was outstanding.I am looking forward to working together with your team at Image 24 and wanted any thank you very much for all that has been done so far. I am sure as we move forward and more comfortable on both sides we will reach success together.Great job and team.Thanks again and hope you have a great day
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMSi Corp has run a bilingual call centre in Canada from downtown Ottawa since 1998, handling inbound and outbound customer service for telecom clients through selling, upselling, and retention campaigns. The company also offers IT services and strategic staffing for public and private clients...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMSi Corp Services
Data sourced from the agency's DesignRush profileRetail Industry IT Industry Financial Industry
MSi Corp Reviews & Testimonials
Leman .N's Review Sourced from Google
MSI is the worst place I have ever worked they treat employees like nothing, the majority of people I have worked with are looking for another job, they are always hiring new people every week and the same amount of people are leaving every week i forgot to leave a review to warn anyone trying to apply for this company dont waste your time there are many great companies that will treat you like a human
G Aquafina's Review Sourced from Google
I got to work at MSI through friends who recommended me. Trust me i have years of customer service but nothing could’ve prepared me for what would follow after the trainings. At first the trainings were okay then they started to change our trainers (3times). With us being used to our first trainer, the 2 that followed were so angry and rude with us because apparently we “don’t know anything”. We told them how our first trainer trained us and even though they realized it wasn’t our fault they were too far gone to apologize for all the colleagues they had fired on the excuse of them not knowing anything (we were already 2weeks in so you can’t just change everything in a few days). I’m the only one who decided to stay after training because i was actually in need of the job but if i had a choice i would’ve left a few weeks in. The work they say you’ll do in interviews, the hours they promise you, most of it is not accurate. They fired 2 depts when i was still working there and started retraining us on what the ones they let go were doing without a raise! I thought that was the end but they continued adding more things i never agreed to do for the same amount hourly. I was taking and making calls for 2 companies we worked for in my dept (0/10 dept btw). Tracking notes for 2 companies, upselling on every call (mandatory) when they have a whole sales team i don’t understand why. A friend who still works there told me they have added new trainings for those who already work there when the company has a dept that specifically specializes in that ( can’t say it sorry), it’s upsetting to keep on adding things someone never accepted for the same paying rate $17 and expect them to just go along with it. No benefits literally the whole time i worked there. Trainers are so rude to agents and gaslight you for saying the truth. I would never recommend this company unless i want you to suffer honestly. It’s just not worth it, unless you ABSOLUTELY need money. They should be ashamed of how many agents they lose per week because of how they treat them.
Logan Whiteman's Review Sourced from Google
The absolute worst place you could ever work at. Every 5 star review they have on Indeed and other platforms are paid reviews. These people would refuse you to take a day off work for a funeral and you've been with the company for 3 years all because they can't find someone to cover. The atmosphere is extremely toxic and no one wants to work there. A lot of the supervisors are power trippers, and they only promote you based on peer popularity or nepotism. Each departments task is extremely monotonous. Avoid this place at all cost.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsRabyIT delivers inbound, outbound, and back office contact center outsourcing from its London, Ontario headquarters. Among call center companies in Canada, it offers multilingual support in English, Spanish, and Bangla, plus proprietary SuperDial software, IP-PBX systems, and advanced IVR solutions...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRabyit Services
Data sourced from the agency's DesignRush profileairtel Beyond Digital AB Bank
Rabyit Reviews & Testimonials
Premier BCG's Review Sourced from Google
Highly recommend RabyIT. Our company has been working with them for quite some time now and continue to be highly impressed. Their communication and work quality is next level. Great option for any company looking to expand their operations through the support of RabyIT.
Monjurul Islam's Review Sourced from Google
I recently had the pleasure of working with RabyIT, and I am thoroughly impressed with the level of service and professionalism they provided. From the very beginning, their team demonstrated exceptional communication skills, ensuring that all of our needs were understood and met efficiently.The quality of work delivered by their agents was top-notch. They handled our customer service operations with a level of care and attention to detail that exceeded our expectations. Their ability to manage high volumes of calls and emails while maintaining a positive customer experience was truly commendable.I highly recommend RabyIT to any business looking for a reliable and professional BPO partner in Canada. Their expertise, dedication, and results-oriented approach make them an invaluable asset to any organization.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall center in Canada operations at VoiceLogic have run from Toronto since 1993, combining outbound and inbound calling, appointment setting, and lead generation with ringless voicemail and SMS broadcasting. The company is PCI DSS compliant and staffs onshore, English-speaking agents...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoiceLogic Services
Data sourced from the agency's DesignRush profileIT Industry Financial Industry Retail Industry
VoiceLogic Reviews & Testimonials
afrah shifa ali (joyce)'s Review Sourced from Google
this company was actually great to work with and Alex was a complete sweetheart . my only issue with the job was I do wish there was more work to do for the day (because sometimes they had enough workers for the day sometimes they didn't so work days in the week weren't consistent. however staff, co workers, work life balance everything else is a plus . I have zero negative things to say . I love it
Fae Wong's Review Sourced from Google
I have worked with VoiceLogic for over 7 years. Their service is easy to use and at your fingertips. For last minute jobs, they came through for me and accommodated my needs. They are also great at communicating/responding quickly to emails and calls. We have used their service over and over and highly recommend them for all automated outbound bulk campaigns, they are so great to work with. Thank you VoiceLogic for everything!
jackson kintzinger's Review Sourced from Google
I have been working with VoiceLogic for the last 3-4 years now and they have been a great partner for our business. Steve and Jacob are extremely responsive and attentive to our needs as a customer and always making sure that we are getting the support we need to run successful campaigns. Whether it's campaigns big or small, they make it easy on us to run highly effective direct marketing campaigns. Appreciate the continued partnership and look forward to continuing work together.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMiratel Solutions has delivered inbound and outbound support from Toronto for over 24 years, handling more than 200 million voice interactions and 70 million service tickets. Its PCI DSS compliant platform covers web chat, email, and fundraising as part of its call centre services in Canada...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMiratel Solutions Services
Data sourced from the agency's DesignRush profileIT Industry Financial Industry Small Business Industry
Miratel Solutions Reviews & Testimonials
A B's Review Sourced from Google
Worst place to work ever avoid applying here unless you have no real life bills and obligations
Rungy Parent's Review Sourced from Google
I bought my CHEO dream of a Lifetime Lottery,, and 18 days later, still no tickets, as of September 30th CHEO will start a investigation as where my tickets were sent to, on their website it says 7 to 10 days before tickets arrive at your home, 18 days later, still no tickets.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYork Consulting has run B2B appointment setting and lead generation programs from Toronto since 2000. Among established call centers in Canada, it builds custom cold calling scripts for technology, software, and manufacturing markets, connecting decision-makers with sales teams across North America...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsYork Consulting Services
Data sourced from the agency's DesignRush profileFinancial Industry Retail Industry Commercial Industry
Select Call Centre has answered calls for over 50 years from its Edmonton, Alberta base, handling more than 6,000 calls daily for 1,500 active clients in property management, law, and medical fields. Its virtual reception, lone worker check-ins, and IVR automation define its call centre in Canada...
Top Services:
- Call Centers
- Location
- Edmonton, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSelect Call Centre Services
Data sourced from the agency's DesignRush profileIT Industry Tourism Industry Healthcare Industry
Select Call Centre Reviews & Testimonials
Patricia Gonzalez's Review Sourced from Google
Select Call provides a very professional service. The staff is super friendly and they take care of having all the necessary information to forward the call to whom it corresponds, thus avoiding receiving calls that are addressed to other departments. 100% recommended.
Alicia Jentner's Review Sourced from Google
Excellent call centre. Both admin side and operator side are proactive, excellent customer service on both end user and client sides of the equation! Highly recommend!
Daniel Akowuah's Review Sourced from Google
All around Great Company and Great People. The whole team provides great support. I recommend Select Call Centre for small, medium or large scale companies.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsIntelligent Office runs a Canada call center answering service as one of its managed offerings, alongside admin support, sales support, and virtual office plans across more than 50 locations in the US and Canada. Live receptionists handle calls, appointments, and client intake for small businesses...
Top Services:
- Call Centers
- Location
- Edmonton, Canada
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIntelligent Office Services
Data sourced from the agency's DesignRush profileIT Industry Small Business Industry Retail Industry
Intelligent Office Reviews & Testimonials
Sharron Batsch's Review Sourced from Google
We have worked with Intelligent Office for several years. They offered Batsch Group a polished and professional service with caring dedicated staff. Thank you so much.
mel's Review Sourced from Google
Our recent experience with a large printing project was very successful. Esther, Paula, and Georgia always go above and beyond to take care of the customers in a professional manner.Thanks again
Brad McComb's Review Sourced from Google
I was honored to be a client of Esther and her team over at Intelligent Office for several years. Great service, always greeted with a smile and a chat! If you are looking for a high-end downtown address and excellent reception services, Intelligent Office is the perfect addition to your team!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCititel, a division of AnswerPlus, provides 24/7 live phone answering, appointment scheduling, and emergency call handling for insurance, legal, and healthcare clients. Its virtual receptionists and dispatch services support work alone monitoring as part of its call center services in Canada...
Top Services:
- Call Centers
- Location
- Edmonton, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCititel Answering Services Services
Data sourced from the agency's DesignRush profileIT Industry Small Business Industry Healthcare Industry
Productive Business Earns More Client
Ezedial is a Toronto based business support company offering lead generation, appointment setting, and inbound customer service. As a call centre in Canada, it runs telemarketing campaigns for auto dealers, banks, and healthcare clients through a structured five day outbound calling process...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEzedial Services
Data sourced from the agency's DesignRush profileFortune 100 Global Healthcare Bespoke Software Training Industry
Always Connected, Always Committed.
TalkAgent has provided 24/7 inbound and outbound support for over a decade from offices in Toronto, New York, and Dubai. Its call center services in Canada cover live chat, email support, telemarketing, and help desk coverage, backed by dedicated account managers and weekly reporting...
Top Services:
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTalkAgent Services
Data sourced from the agency's DesignRush profileAUTOMOBILE CONSTRUCTION FINANCIAL
Know Your Customer, Know Your World
Trulioo is a global identity verification service providing businesses with AML and compliance solutions to ensure secure and efficient onboarding...
Top Services:
- Call Centers
- Location
- Vancouver, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTrulioo Services
Data sourced from the agency's DesignRush profilePSI-Pay Koho Etoro
Trulioo Reviews & Testimonials
Mike Ferreira's Review Sourced from Google
Trulioo (ein kanadisches Unternehmen) hat mehrfach bei Boniversum meine deutschen Adress- / Identitätsdaten daten abgefragt. Eine Berechtigung dazu wurde niemals erteilt. Insgesamt 2 Abfragen in 2 Monaten. Es besteht keine verbindung zu Kanada. Dies stellt eine Datenschutzverletzung dar. Rechtliche Schritte folgen !
Sherri Pelski's Review Sourced from Google
The software looked good, the sales team was savvy - we onboarded only to experience very high customer friction and many problems with each process. Unfortunately came to learn too late that Trulioo uses outsourced software from India and they could not fix the problems for our international clients. We agreed to use for KYB but still problems, and tried to find other projects that were not client facing to use down our deposit. At the end, the sales person left, a new team stepped in and said sorry, we will not refund any money that is left. Show me what he told you in writing. Honestly, it is disheartening as they know it didn't work, they have plenty of documentation of meetings of the problems, we tried to modify on our side but the India team couldn't fix it. I feel strongly they shouldn't keep our funds. It isn't a lot that is left, but it really showed the principle of this firm and the new people. Truly disheartening. Many choices for this type of software, and we found many other solutions that work easily for our customers. Sorry we chose to try Trulioo.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsLet's Grow Together
Call center companies in Canada like NCRi combine omnichannel customer experience with accounts receivables management from headquarters in Mississauga, Ontario. With 1,900 employees across 7 countries and support in 87 languages, the company also offers bookkeeping, HR, and IT enabled services...
Top Services:
- BPO
- SEO
- PPC
- Content Marketing
- Email Marketing
- Show more
- Location
- Mississauga, Canada
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNCRI Services
Data sourced from the agency's DesignRush profilePayPal Rogers TD Bank Dubai Islamic Bank RAK Bank Flexiti Barclays
NCRI Reviews & Testimonials
pamela angela's Review Sourced from Google
twice now this year, NCRI has mistakenly reported something to collections under my name. the first time i managed to get it removed by equifax, but when it appeared on my report again today, i called NCRI directly and tried to sort it out with them so it doesn't happen again. the first lady i spoke to was incredibly rude and sarcastic - when i corrected her on some wrong information she was giving, she snapped "do you want to come here and do my job then" and ended up hanging up on me. the second lady was very helpful when i called back and confirmed they don't have any open files on me and this was probably a reporting error, which was later confirmed by equifax and it was removed a second time.i understand being a debt collector is probably an unpleasant job, but when you have people actively reaching out trying to resolve issues, you'd expect some degree of professionalism. also, mistakenly reporting someone to collections twice and damaging their credit score is a pretty big oversight on their end. first time ever dealing with this company and i'm unimpressed.
Carrie Towers's Review Sourced from Google
I keep getting calls thteathing legal action ..and they call 3-4 times a day ..I already have payment plan in place and they just don't stop what can I do about this it's beginning to get on nerves ..I have blocked the number numerous times and they call from a different number
Mithat Sezgin's Review Sourced from Google
This place will screw you up BIG TIME! My account was over months ago, but these incompetent people left my account open, and now I have over 10 missed payments on my report!!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCanada's Largest Contact Center Partner
NQX, formerly Nordia, has delivered omnichannel customer experience and contact center outsourcing for 25 years from its Laval, Quebec headquarters. With over 10,000 employees across 8 centers, it serves retail, telecom, government, and fintech brands as the leading Canada call center...
Top Services:
- BPO
- Customer Support
- Call Centers
- Location
- Laval, Canada
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $23/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNQX (formerly Nordia) Services
Data sourced from the agency's DesignRush profileMedia & Communications Industry Fashion Industry Corporate Services Industry
NQX (formerly Nordia) Reviews & Testimonials
Samuel's Review Sourced from Google
My experience at Nordia (now NQX) was disappointing. The service was poor, and the training was insufficient. Despite being told I wasn't performing well, I believe I did my job correctly, yet my probation was extended.Working from home in the sales team, I find the work quality lacking. The HR and Team Leaders are not effective. During online training, I received no support and felt mistreated.As part of Bell, Nordia seems focused solely on profit, neglecting employee mental health. The service quality reflects this. Forget Bell altogether.
v man's Review Sourced from Google
This company which is contracted by Bell Mobility among others, cannot be trusted. They have employees who share customers private information for the purposes of harassment. They are currently facing a lawsuit.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviewsdispatch call answering service
Callnova operates a Canada office in London, Ontario, delivering 24/7 inbound and outbound support, dispatch services, and virtual assistant staffing. As a Canada call center provider, it also handles live chat, email ticketing, and taxi and NEMT dispatch for transportation clients...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- London Ontario, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCallNova Services
Data sourced from the agency's DesignRush profileEco Taxi Guelph Taxi Royal Taxi Equity Alarms
For All Your Bilingual Contact Center Needs.
Gexel, founded in 1998 and based in Montreal, runs a boutique contact center BPO with smartsourcing sites in Canada, Morocco, and South Africa. Its multilingual call centre services in Canada cover customer care, sales, technical support, and back office work for travel, retail, and telecom clients...
Top Services:
- Call Centers
- Customer Support
- Location
- Montreal, Canada
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGexel Telecom Services
Data sourced from the agency's DesignRush profileFinancial industry Retail industry Telecommunications industry
Property Answer, based in Kingston, Ontario, has answered calls for over 70 years and handled more than 50 million calls across Canada and the United States. As a call center in Canada, it provides 24/7 live answering, lead qualification, and call routing for property managers and contractors...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Kingston, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProperty Answer Services
Data sourced from the agency's DesignRush profileStrongback Property Management Axon Property Management ABS Plumbing
Property Answer Reviews & Testimonials
Sandi Wilson's Review Sourced from Google
Sunrise Place Co-op is very happy with the service we have received over the last year from Property Answer.
Panadew Property Mgmt.'s Review Sourced from Google
Property Answer has been an amazing service, which has completely changed and upgraded the way that our after-hours calls are handled. The scripting is great, and lets you completely customize how each individual call-type is handled, to better suit your needs. The service brings so much value to our company and I would not hesitate to recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCall centre in Canada operations at Legal Call 24 date back to 1948, with more than 50 million calls answered for law firms across Canada and the United States. Services include after-hours support, client intake, lead capture, and virtual reception in English, French, and Spanish...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Kingston, Canada
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLegal Call 24 Services
Data sourced from the agency's DesignRush profileFinancial Industry Real Estate Industry Legal Industry
Legal Call 24 Reviews & Testimonials
Matthew Streff's Review Sourced from Google
They don't deal fairly with customers, and made misleading promises about service, including Spanish services, which they don't have. I kept hearing one thing from one person, and another thing from someone else. Then, after working closely with an account manager, they shut my service off with a few hours notice.
Greg Neinstein's Review Sourced from Google
I engaged Legal Call 24 to help with client calls. They have handled this extremely important aspect of our business with professionalism and efficiency. Great work. Strongly recommend.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPremium Consulting & BPO Solutions
TTEC brings 40+ years of experience, 50,000+ employees, and support in 50+ languages to its global CX operations, with a dedicated Canada region site. Among call center companies in Canada, it delivers customer care, back office support, revenue generation, and AI enhanced technology support...
Top Services:
- Call Centers
- BPO
- Location
- Montreal, Canada
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTTEC Services
Data sourced from the agency's DesignRush profileWestcon-Comstor Texas Health Benefits Pool SELCO Credit Union
Call center services in Canada from Gatestone BPO date back to 1926, with headquarters in Toronto and Montreal plus offices in Brantford and Belleville. The company delivers customer care, debt recovery, cloud contact center technology, and CX analytics across Canada, the US, and beyond...
Top Services:
- Call Centers
- BPO
- Location
- Toronto, Canada
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGatestone & Co Services
Data sourced from the agency's DesignRush profileIT Industry Retail Industry Commercial Industry
Gatestone & Co Reviews & Testimonials
amirhossein galinbarari's Review Sourced from Google
🚨 Scam Alert 🚨This company is a 100% scam.They contacted me multiple times claiming I had over $1,000 in parking tickets and insisted that I send them an email and provide a code they would read over the phone.I went directly to ServiceOntario, and they confirmed that they never work with outside agencies to collect money for parking tickets.If you get a call like this, do not share any personal information and report it to the proper authorities.
Jan Tse's Review Sourced from Google
This company is shady and feels like a total scam.They called me out of the blue from an unknown number, didn’t even introduce themselves properly, and immediately asked for my personal address “to verify my identity.” Then they claimed I had four unpaid traffic tickets from past years—but I’ve never received any tickets in the mail.I asked for official documentation by email or mail, and they said they’d send it. They never did.Instead, they kept calling me for days, leaving weird voicemail messages with no details, just asking me to call back. When I finally answered again, they read off dates and a license plate that wasn’t mine. I told them it wasn’t me, and their only response was that I had to go to the City of Toronto to fix it myself. When I asked again for the documents, I eventually received a spammy email with blurry, low-resolution images of tickets and a letter—all of which had the wrong name, wrong address, and wrong license plate.To make things worse, the email they sent came from a no-reply address, so I couldn’t even respond.This company either has completely wrong information or is engaging in unethical, possibly fraudulent practices. I don’t trust them at all. If you get a call from GateStone, be very cautious.
Warren Dyer's Review Sourced from Google
I received a bill from FedEx and was shocked by that because I had not requested any business through FedEx, I tried to resolve this issue to no avail, FedEx then sent my name to Gatestone, I called them and tried speaking to a customer service representative at the company and he was extremely rude.He was more concerned about why I was calling with an unknown number.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsUnity4 has run 100% home-based contact centre operations since 2000, combining inbound and outbound calling with its proprietary RapportCMS platform. With 800+ employees, predictive dialling, and AI voice analytics, the company supports fundraising and telecom clients among call centers in Canada...
Top Services:
- Call Centers
- BPO
- Location
- Vancouver, Canada
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUnity4 Holdings Services
Data sourced from the agency's DesignRush profileRetail Industry Construction Industry Healthcare Industry
Revolutionizing Customer Experience.
Call center companies in Canada include TELUS Digital, the CX arm of TELUS, serving over 600 clients worldwide. Its contact center outsourcing, AI powered customer care, and Fuel iX technology support telecom, retail, and financial services brands across acquisition, engagement, and safety...
Top Services:
- Call Centers
- Customer Support
- Location
- Vancouver, Canada
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTELUS Digital Services
Data sourced from the agency's DesignRush profileAutomotive Industry Retail Industry Healthcare Industry
TELUS Digital Reviews & Testimonials
Tatiana Ruvalcaba's Review Sourced from Google
Nadia at the Telus Gardens in Vancouver BC was extremely helpful and wonderful! She made the process so easy without any stress and Explained everything perfectlyThank you, Nadia!
Benjamin Chen's Review Sourced from Google
Am a newcomer to Canada and came down to get my Local Mobile Plan and a Home WIFI setup. Isiye (not sure if that's how its spelt) assisted me and with great patience across almost 1.5 hours worked with me to set up both, even recommending a bundle that met my unique needs and still saved money.The long processing time was due to my local postal code somehow being wrong (eventually realised that the agent gave me the wrong postal code on my RTA form). But all these were settled and Isiye was totally patient and cool throughout, trying to get to their own tech support for advice.I came at the start of the day and there weren't many other customers, so I guess that really helped given the long time I spent there trying to sort things out. Big thanks!
tariq tyab's Review Sourced from Google
Aman Preet Singh from Telus Garden branch provided the best customer service I have ever had. It took 8 hours to reinstall all aspects from my old iPhone to the new one I purchased. Aman was patient, persistent, friendly and courteous throughout. He even stayed an hour after closing to ensure all the data was transferred properly. I highly appreciate his work and support - he is a valuable asset to Telus. Thank you again Aman!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExpert Contact Center Outsourcing Solutions
@Liveconx, a contact center outsourcing firm based in Cornwall, Canada, has been an industry leader since 1983. The firm offers inbound and outbound call center services, delivering value-added solutions across various communication channels. @Liveconx specializes in serving diverse sectors, including health...
Top Services:
- Call Centers
- BPO
- Location
- Cornwall, Canada
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts@liveconx Services
Data sourced from the agency's DesignRush profileHealthcare Industry Education Industry Goverment Industry
Nearshore call center and VA teams, live in about 7 days
Call Force Global builds dedicated nearshore call center and virtual assistant teams from Jamaica, Trinidad, Saint Lucia, Belize, and Colombia for North American businesses. Teams go live in about 7 days at 12 to 18 USD per hour all-in, on month-to-month terms with no long contracts. Every call is scored by...
Top Services:
- Call Centers
- BPO
- Phone Answering Services
- Customer Support
- Show more
- Location
- Toronto, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCall Force Global Services
Data sourced from the agency's DesignRush profileUS Final Expense Insurance Buyer US Debt Relief Campaign Buyer US Health Insurance Enrollment Buyer
Call Force Global Reviews & Testimonials
D Waters's Review Sourced from Google
We’ve been using Call Force Global for after-hours call coverage at our automotive business and it’s been a positive experience. Their team is responsive, professional, and helps ensure we don’t miss customer calls when we’re closed.What I appreciate most is the transparency. We have visibility into call activity and outcomes, and their technology makes it easy to stay informed without adding extra work to our team.Reliable service and easy to work with.
yigal matusevitz's Review Sourced from Google
We’ve been working with Call Force Global for customer service support, VA services, and some lead generation. It’s been nice having a team that can adapt to what we need instead of forcing a one-size-fits-all approach.They helped put together a solution that fit our workflow, and the technology makes it easy to see what’s happening without a lot of back and forth. Overall, it’s taken some pressure off our team and helped us stay more organized as we’ve grown.
Sargon S's Review Sourced from Google
Call Force Global handles our after-hours calls and bookings. We were missing calls before but now thanks to them, never again. The team is fully focused now and have been working to their best thanks to their help. No complaints at all and would definitely recommend to anyone in this field. GOD BLESS
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPowering The Future Of Business
Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...
Top Services:
- Call Centers
- Phone Answering Services
- AI Development
- Location
- Markham, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAirova Services
Data sourced from the agency's DesignRush profileSharpTax Sage Notary Atlas Insurance Quick Flo Financial Pro Pips White Stone Capital SwyftPay
Our People + Experience Your Success
Call center in Canada operations at Optima Communications date back to 1992, serving major Canadian banks, utilities, and telecom companies with an average client tenure of 15 years. Its omnichannel Genesys Cloud platform supports inbound and outbound phone, web chat, and email support...
Top Services:
- Call Centers
- BPO
- Customer Support
- Location
- Toronto, Canada
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOptima Communications International Inc Services
Data sourced from the agency's DesignRush profileFinance Industry Corporate Services Industry Insurance Industry
Optima Communications International Inc Reviews & Testimonials
Rise Wu's Review Sourced from Google
How many times a day do you call? No voice mail, just random numbers saying Scotiabank. Apparently it’s Optima Communications on behalf of Scotiabank. I don’t know what you want but friggin stop calling. I block one number and there are more!
A Better World View's Review Sourced from Google
I was receiving numerous calls from different numbers, all saying Scotiabank, so finally, I tried calling the number back and then I googled it. I phoned the official number and spoke with reception who told me it was a marketing call and she offered to remove me from the calling list that’s the only reason that they get an extra star.I felt quite anxious about all these calls. I do not know if it’s actually a scam or not
Hitha surendranath's Review Sourced from Google
Received multiple calls from different people claiming to be working with Scotiabank. They call at odd hours and when blocked with one number, try and call from another. They are relentless and won’t stop harassing normal hardworking people. Absolute menace.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSweet IT solutions for a connected world!
Networkcherry, based in Richmond Hill, Ontario, has delivered IT support and infrastructure services for over 25 years. Its telecom offerings, including business phone service and cloud business PBX, support call centers in Canada alongside managed IT and network security services...
Top Services:
- Call Centers
- Phone Answering Services
- HR Outsourcing
- Business Consulting
- Managed Services
- Show more
- Location
- Richmond Hill, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNetworkcherry IT Solutions Services
Data sourced from the agency's DesignRush profileFR Jordan & Associates Tutoring Academy Richmond Hill Yorkgate Travel FCB Health Network RT Tax Management Korean Catholic Church Credit Union Ability Concepts Today Employment Club Alpha MHM Construction
Networkcherry IT Solutions Reviews & Testimonials
Jason Uhelak's Review Sourced from Google
We are a small medical response and medical transfer service based in the Niagara region. By complete fluke or in this case luck we found Networkcherry. we were looking to find a replacement provider as the one we had spent more time down not working and overcharged us. When Alan made contact with us we could tell right away he was up front and had the solutions to our problem. Alan has set us up with an amazing system that offered way more then the previous provider did and at half the cost. Alan talked us through the entire proses and provided support same day for all our questions and concerns. As a medical service provider communication is key and having a system that can stand up and be cost effective is key and Networkcherry has defiantly surpassed our expectations. In short if your a small business or large, we would defiantly recommend the team at Networkcherry.Tanks again to Alan and his team for every thing you have done for us.
Roncesvalles Animal Hospital's Review Sourced from Google
We had an old not user friendly VOip system, did a little research and found this company, from the get go, very transparent, helpful and honest, 100% recommended, the system super easy to use too
Feride Resit's Review Sourced from Google
They offer very high quality and reliable services. Working with such a company is a pleasure. This company always solve all problems quickly. Thank you Networkcherry🤗
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExperts In B2B Telephone Prospecting In Quebec
Prospecto provides B2B phone prospecting, appointment qualification, and call answering services from Victoriaville, Quebec, serving clients across Quebec, Canada, and Europe. With a 4.6 out of 5 client rating, the 100 percent human team ranks among trusted call centers in Canada...
Top Services:
- CRO
- CRM Consulting
- Business Consulting
- Call Centers
- BPO
- Show more
- Location
- Victoriaville, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
We Answer. You Grow.
24H Virtual operates offices in Toronto, Edmonton, and Vancouver, offering 24/7 live receptionist, chat receptionist, and auto receptionist services. As a call center in Canada, it also runs virtual business process management for appointment setting, order processing, and back office support...
Top Services:
- BPO
- Call Centers
- Location
- Toronto, Canada
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
Real people, real answers.
AnswerPlus has answered calls from Hamilton, Ontario, for over 60 years, serving more than 1,500 businesses with 100 percent Canadian-based receptionists. Bilingual reception, urgent call response, and dispatch support round out its call centre services in Canada for healthcare clients...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Managed Services
- Show more
- Location
- Hamilton, Canada
- Number of Employees
- 250 - 499
Taking care of YOUR business IS our business
Call center services in Canada are just one part of what It's Your Time offers from its Vancouver and Edmonton offices. Its reception team answers calls, books appointments, takes payments, and resolves questions, alongside bookkeeping, virtual assistant, and HR support for small businesses...
Top Services:
- Call Centers
- Customer Support
- Business Consulting
- Accounting
- Phone Answering Services
- Show more
- Location
- Vancouver, Canada
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Reliable BPO Contact Center for Call Handling
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Toronto, Canada
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Related Services
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Frequently Asked Questions
How does a call center in Canada help businesses grow?
A call center in Canada helps businesses grow by providing brand-aligned, bilingual (English and French) customer support. As a result, businesses increase customer satisfaction and CLV, safeguard revenue through customer retention, and capture upsell opportunities.
Moreover, Canadian call center companies provide time zone alignment, comply with local data privacy laws (PIPEDA), and scale capacity, enabling organizations to handle high demand spikes without the additional overhead costs.
What should I look for when hiring a Canada call center service provider?
When hiring a Canada call center service provider, look for:
- Proven experience in your industry and market niche
- Rigorous security, compliance, and quality control measures
- Knowledge of DNCL, TCPA, and FDCPA regulations
- Strong client endorsements
- Scalable teams and resources
- Ability to integrate with your tech stack
- Culture fit
What factors affect call center pricing in Canada?
The factors that affect call center pricing in Canada include:
- Service type and scope: Inbound services, outbound services, 24/7 support, call volume
- Team size and capacity: Number of employees, multilingual requirements, level of expertise and training
- Technology infrastructure: Data usage, AI automation, omnichannel platforms
- Regulatory compliance: Fair Debt Collection Practices Act (FDCPA), HIPAA, PCI-DSS
- Add-on services: Reporting and analytics, data migration, cloud storage and security
- Payment model: Hourly rate, pay-per-minute, pay-per-performance
How do Canada call center service providers track and report results?
Canada call center service providers track and report results through contact center platforms (e.g., ACD and IVR), CRM software, workforce management, and quality management systems. These help them monitor KPIs like average handle time, first call resolution, escalation rate, and CSAT to assess agent performance and overall customer experience.
The data will then be compiled into a call center report, depending on the service level agreement and business goals. Canadian call centers also provide analytics dashboards and send reports to your BI software and the Canadian Data Residency when required.
Can call centers in Canada scale their services as my business grows?
Yes, reputable call centers in Canada scale their services to your business growth. These providers use workforce forecasting, flexible staffing models, and elastic cloud platforms and IT infrastructure to handle increased customer volume during business expansion and seasonal peaks.
To ensure that the Canadian call center company can meet your growing demands, look for documented ramp timelines, hiring pipelines, training throughput, and multi-site redundancy.