Greg Digneo founder at content guppy

5.0★

B2B Review from Greg Digneo

Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

Nimmit Shah Owner at Pi Asset Management Ltd

5.0★

BPO Review from Nimmit Shah

Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

Jambu Subramanian Senior Manager of Operations at Kasha Global

5.0★

Customer Support Review from Jambu Subramanian

Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

Domenic Fraboni COO at The Mobility Method LLC

5.0★

Mobile App Development Review from Domenic Fraboni

We couldn't be more pleased with our experience with TouchZen. They took over a bad situation left behind by our previous development team and have been able to continue to build new features while cleaning up the old project. We have been very pleased with their developers responsiveness as well as the project management. I would highly recommend working with them for any of your web or mobile app development needs.

Brett Lassig President at Get Cover LLC

5.0★

B2C Apps Review from Brett Lassig

We have been extremely impressed with TouchZen's development team behind the Get Cover Mobile App. Their approach has been collaborative, and responsive to the needs of our warranty and claims environment.The app is intuitive for end users while still delivering the robust functionality needed on the backend, especially around claims processing, and real-time updates.Their diligence has made a significant impact. Features like streamlined claim submission, status tracking, have enhanced both customer satisfaction and operational efficiency.Overall, this highly capable and professional development team has delivered quality work and stands behind it. We look forward to continuing to build and scale with them.

Dr Asa Frey president at Back to the Garden

4.8★

Mobile App Development Review from Dr Asa Frey

They worked on our app and continue to work on it to this day. We originally had a bad experience with various developers and ended up with a bunch of code and no functioning app - touchzen took the code and audited it and made it work and it work great now. Can't complain - still going to work with them and I would recommend to anyone who wants it done right.