Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Abdalla Abdelrahman Review from Google

1.0★

Abdalla Abdelrahman's Review Sourced from Google

Their after-sales support has been extremely disappointing. Despite multiple attempts to contact them, my emails have gone completely unanswered. I requested a paid extension for lab access, yet my request has been entirely ignored - even after investing over $2,000 in their training course. This level of service is unacceptable.

Riel Review from Google

5.0★

Riel's Review Sourced from Google

I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

Donald Romeo Review from Google

5.0★

Donald Romeo's Review Sourced from Google

I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

Cameron Anchondo Review from Google

5.0★

Cameron Anchondo's Review Sourced from Google

ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

Whitney Hill Review from Google

5.0★

Whitney Hill's Review Sourced from Google

Work smart has been doing an amazing job over the years supporting our IT at Triangle Christian Centre.

Murphy Faber Review from Google

5.0★

Murphy Faber's Review Sourced from Google

David was very professional and patient. I appreciate him fixing the issue I had and also allowing me time to walk through the steps of knowing what to do before ending our call. Thanks, David!

Inter-Faith Food Shuttle Review from Google

5.0★

Inter-Faith Food Shuttle's Review Sourced from Google

SUPER, EXPEDIENT tech support!!! Placed trouble ticket at 8:39 am. Tech dispatched, onsite, diagnosed problem, and provided recommended solution by 9:45 am. Thank you to Winfield for his professional attention to our issue! Well done to the entire Work Smart Team!

Rachel Williams Review from Google

1.0★

Rachel Williams's Review Sourced from Google

The Vice President (Anthony Merulla) of the company seems to make potential clients feels that it is a privilege to work with them, and he refused to sign our NDA on multiple occasions but wanted to discuss details of our project. His team didn’t seem to be on the same page while conducting business over the phone. We were highly disappointed in his lack of professionalism and don’t recommend doing business with them unless they learn to value their potential clients and have a team that is more in harmony when conducting business.

Smita Rana Review from Google

5.0★

Smita Rana's Review Sourced from Google

I had an amazing experience working with this company Great value for my dollars and they are ready to listen and understand. I will surely work with these guys again .

sumalatha g Review from Google

1.0★

sumalatha g's Review Sourced from Google

HE WAS FORCED ME TO JOIN WITH OUT SHARING LEGAL DOCUMENTS LIKE I94/LCA/H1B.LATER SENT ME PAYMENT ABOUT $10000 THROUGH COLLECTIONS AGENCY.HONESTLY FROM BOTTOM OF MY HEART, IF THERE WERE SHARED THE LEGAL DOCUMENTS, THERE WAS NO GOOD REASON NOT TO JOIN THEM.TRIED TO GET THE DOCUMENTS AND REQUESTED SEVERAL WAYS BUT DIDN'T HELP TO GET THE SAME.EVEN TO LOOK FINAL CHNACE, PUT TWO WEEKS LEAVE AND EVEN THEN HE DIDN'T TALK ABOUT SHARING LCA/I94/H1B. HOW DO SOME ONE THINK ABOUT JOINING THEM?