Yuliia Ten Review from Google

5.0★

Yuliia Ten's Review Sourced from Google

I started working with SoftDoes when our product had already grown beyond the point where small fixes were enough. We needed to rethink several parts of the system and make sure the next stage of growth would not create even more technical debt.The team got into the project fast. Within the first few weeks, they helped us identify the main bottlenecks, clean up several fragile integrations, and improve the parts of the platform that were slowing us down the most.One practical result was that a key operation that used to take around 4-5 minutes now takes less than a minute. I also saw a noticeable drop in recurring technical issues after the release.What I liked most was the way they worked with us. Very little ceremony, clear communication, good technical judgment, and a strong sense of ownership.I’d be happy to work with SoftDoes again on another complex software project.

Ryder Mackey Review from Google

1.0★

Ryder Mackey's Review Sourced from Google

My experience with SoftDoes has been extremely disappointing. Their communication is terrible, the people I dealt with were highly unprofessional, and their pricing is absolutely outrageous compared to the value of the work being delivered.One of my biggest concerns is the company’s lack of transparency. From what I’ve observed, their development work appears to be outsourced to people in Ukraine through another company called Come Back Agency. Even when I searched for SoftDoes online, its website appeared to redirect to Come Back Agency.Take a look at their LinkedIn yourself. They present themselves as a Kansas City-based company, yet I couldn’t find a single employee listed as being based in Kansas City. That raises serious questions about their business structure, where their team actually operates, and who you’re really paying to develop your software.My interactions with the CEO, Orest, were particularly unpleasant. I found him extremely arrogant, dismissive, and condescending. He speaks to customers as though they’re beneath him. Rather than addressing legitimate concerns professionally, his attitude made an already frustrating experience even worse.Their Google reviews also raised serious red flags for me. Several reviewer profiles appeared to have AI-generated profile pictures, and the reviews themselves read as though they were written by ChatGPT rather than genuine customers. Many of these accounts had only ever reviewed SoftDoes.After I confronted them about these concerns, I noticed that some profile pictures had been changed to what appeared to be stock images, and the accounts had gained an additional review of random places. I cannot independently verify who operates these accounts, but the timing and patterns made me seriously question the authenticity of their online reputation.Nothing about my experience with SoftDoes has inspired trust. If you’re looking for custom software development, do yourself a favor and look elsewhere. Verify who you’re actually doing business with, who will be developing your software, and what you’re paying for.

Kevin Parker Review from Google

5.0★

Kevin Parker's Review Sourced from Google

We had been running a large part of our business through spreadsheets and a mix of different tools for years. We've grown past spreadsheets now. SoftDoes built a custom platform around the way our team actually works. That's probably what we appreciated most about working with them.

Chris Sanford Review from Google

5.0★

Chris Sanford's Review Sourced from Google

John and Mike at KDG have been great to work with as we updated our Zoho CRM platform to incorporate sales-specific KPIs, bringing structure and clarity to how we measure performance.

De TheBrat Review from Google

5.0★

De TheBrat's Review Sourced from Google

We were introduced to KDG back in October 2024. They were recommended by a sister company of ours. Our goal was to transition from multiple programs to one program to help streamline and automate as many processes as possible. In order to accomplish this, we needed a company like KDG to help with the customization of the program to accommodate the different needs of the different roles within our organization. They've spent so much time with us, starting with each employee to understand what they need - They've truly been a partner. I would recommend KDG to ANYONE wanting to transition into a simplified system where efficiency and transparency is key.

Deanna Reeves Review from Google

5.0★

Deanna Reeves's Review Sourced from Google

We were introduced to KDG back in October 2024. They were recommended by a sister company of ours. Our goal was to transition from multiple programs to one program to help streamline and automate as many processes as possible. In order to accomplish this, we needed a company like KDG to help with the customization of the program to accommodate the different needs of the different roles within our organization. They've spent so much time with us, starting with each employee to understand what they need - They've truly been a partner. I would recommend KDG to ANYONE wanting to transition into a simplified system where efficiency and transparency is key.

Abdalla Abdelrahman Review from Google

1.0★

Abdalla Abdelrahman's Review Sourced from Google

Their after-sales support has been extremely disappointing. Despite multiple attempts to contact them, my emails have gone completely unanswered. I requested a paid extension for lab access, yet my request has been entirely ignored - even after investing over $2,000 in their training course. This level of service is unacceptable.

Rachel Williams Review from Google

1.0★

Rachel Williams's Review Sourced from Google

The Vice President (Anthony Merulla) of the company seems to make potential clients feels that it is a privilege to work with them, and he refused to sign our NDA on multiple occasions but wanted to discuss details of our project. His team didn’t seem to be on the same page while conducting business over the phone. We were highly disappointed in his lack of professionalism and don’t recommend doing business with them unless they learn to value their potential clients and have a team that is more in harmony when conducting business.

Smita Rana Review from Google

5.0★

Smita Rana's Review Sourced from Google

I had an amazing experience working with this company Great value for my dollars and they are ready to listen and understand. I will surely work with these guys again .

sumalatha g Review from Google

1.0★

sumalatha g's Review Sourced from Google

HE WAS FORCED ME TO JOIN WITH OUT SHARING LEGAL DOCUMENTS LIKE I94/LCA/H1B.LATER SENT ME PAYMENT ABOUT $10000 THROUGH COLLECTIONS AGENCY.HONESTLY FROM BOTTOM OF MY HEART, IF THERE WERE SHARED THE LEGAL DOCUMENTS, THERE WAS NO GOOD REASON NOT TO JOIN THEM.TRIED TO GET THE DOCUMENTS AND REQUESTED SEVERAL WAYS BUT DIDN'T HELP TO GET THE SAME.EVEN TO LOOK FINAL CHNACE, PUT TWO WEEKS LEAVE AND EVEN THEN HE DIDN'T TALK ABOUT SHARING LCA/I94/H1B. HOW DO SOME ONE THINK ABOUT JOINING THEM?