Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Discover the Best Managed Services Companies Across the USA
14 Companies-Rankings updated: September 05, 2026
Managed IT service providers on DesignRush are reviewed for technical expertise, service reliability, and real client feedback. Some managed IT services listings may be paid partnerships.
Facet Interactive is the go-to digital strategy agency. Our data-driven insight helps clients focus on higher-yield projects while we ensure strong returns through integrated marketing campaigns. We can step in as your product owner or CMO to provide direction when it comes to making informed product and...
Top Services:
Web Development
AI Development
Software Development
IT Services
CRM Consulting
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Location
El Segundo, California
Number of Employees
Under 49
Average Hourly Rate
$199/hr
Minimal Budget
$25,000 - $50,000
Facet Interactive Services
Web Development
AI Development
Software Development
IT Services
CRM Consulting
Managed Services
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Full Service - Mobile App, Software & Web Development Company
Mystic Media is a full-service technology agency specializing in custom software, mobile app, web, and firmware development. Our experienced team works closely with startups, growing businesses, and enterprise organizations...
Top Services:
Mobile App Development
Software Development
Web Development
AI Development
Cloud Consulting
Show more
Location
Sandy, Utah
Number of Employees
Under 49
Average Hourly Rate
$160/hr
Minimal Budget
$50,000 & Up
Portfolios Count
12 Projects Listed
Mystic Media Services
Mobile App Development
Software Development
Web Development
AI Development
Cloud Consulting
Digital Services
Web Design
Managed Services
VR/AR
Blockchain
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
KT Tape
Tata Chemicals
Won-Door
BioWave
QuickShot Supply
Bean Trailer
Bingoat
Western Line Constructors
Huck It
Monarch Education
Data sourced from the agency's DesignRush profile
Mystic Media Reviews & Testimonials
Makaila Malungahu Owner at Evntori
5.0★
Mobile App Development Review from Makaila Malungahu
Working with Chris and Mystic Media was the best decision. They designed and built our peer-to-peer wedding and event rentals app from scratch, and it looks and works great! We're super happy with our project!
Makaila Malungahu Review from Google
5.0★
Makaila Malungahu's Review Sourced from Google
Working with Chris and Mystic Media has been great for our huge app development project and excited to continue working with them. Don't hesitate to reach out to them!
Bryan Pratt Review from Google
5.0★
Bryan Pratt's Review Sourced from Google
Mystic Media has been excellent to work with, offered great value, and their expertise and project management has been evident throughout the development process. We hired Mystic to take an idea and concept drawings through UI/UX and graphic design, programming and development, all the way to the market. They have met or exceeded all milestones, even with significant additions to scope along the way. We're currently in beta testing before release, and we are very satisfied with the entire experience. Mystic has earned my unqualified endorsement for anyone looking to develop their first app with them, as we have done.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
When US enterprises need global-scale tech talent, GEOR sources and manages staff across IT, software development, and specialized roles from its Alexandria, Virginia headquarters. Founded in 2010, the firm delivers employer-of-record services, payroll management, and workforce solutions for clients in...
Top Services:
HR Outsourcing
Staff Augmentation
Managed Services
Software Development
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Location
Alexandria, Virginia
Number of Employees
1000 & Up
Average Hourly Rate
$55/hr
Portfolios Count
8 Projects Listed
GEOR Services
HR Outsourcing
Staff Augmentation
Managed Services
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pluto TV
Rubicon
Trusted Insight
Traveling Spoon
SAVVEO
Pebblepost
Black Beacon
Adoppler
BBG
Data sourced from the agency's DesignRush profile
GEOR Reviews & Testimonials
Tim Mortimer Program manager at Allegis Group
5.0★
Recruiting Review from Tim Mortimer
GEOR has been a valuable partner for our digital marketing needs .Their team of experts is knowledgeable , responsive, and proactive. They took the time time to under our industry and specific goals, delivering customized digital marketing strategies that exceeded our expectations.We look forward to continuing our partnering with GEOR.
Kevin Vezzani Staffing Executive at Elwood Staffing Services, Inc.
5.0★
Recruiting Review from Kevin Vezzani
GEOR exceeded our expectations with their web development services.Their team of experts took the time to understand our unique needs and delivered a high-quality website that met our requirements.we highly recommend them for any web development project.
Geoffrey Silva Senior Account Manager at Kent Legal
5.0★
HR Outsourcing Review from Geoffrey Silva
GEOR'S Team help in Developing a Mobile App For Outsourcing which greatly impacts our company's saleThey are very good in what they're doingI will recommend
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
Build Intelligent Apps for Web, Mobile, Data, AI and Cloud
Azumo is based in California, in the United States, delivering AI development and nearshore engineering for managed IT services. Founded in 2016 with 100-249 employees, the firm maintains partnerships averaging 3.2 years with clients including Facebook, Omnicom, United Health and Discovery Channel.The San...
Top Services:
AI Development
Software Development
Staff Augmentation
Mobile App Development
Big Data Analytics
Show more
Location
San Francisco, California
Number of Employees
100 - 249
Average Hourly Rate
$55/hr
Minimal Budget
$50,000 & Up
Portfolios Count
9 Projects Listed
Azumo Services
AI Development
Software Development
Staff Augmentation
Mobile App Development
Big Data Analytics
DevOps Consulting
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Discovery Channel
Meta
Zynga
Jostens
Assembled Brands
NGL
NCSoft
Twitter
Horoscope.com
Bento
Data sourced from the agency's DesignRush profile
Azumo Reviews & Testimonials
Michael S. Director at Software Development Company
5.0★
Software Development Review from Michael S.
We selected Azumo to develop our software. We transitioned from another development company, so Azumo was initially responsible for migrating our existing code and environments. We are currently still working with Azumo as our nearshore software development team on adding new items to our software.
Anonymous CTO at Healthcare Company
5.0★
UI/UX Design Review from Anonymous
Azumo helped us migrate our existing UIs into a new framework, creating reusable components and the infrastructure needed for future development. The developer they assigned became a seamless part of our team, always punctual, responsive, and a great fit overall.
Anonymous VP Product & Engineering at Sales & Mktg Software Company
5.0★
Software Development Review from Anonymous
Thanks to Azumo’s work, our product is now more scalable, optimized, and ready for a growing user base. Their team has managed the engagement effectively, keeping us updated and addressing any challenges along the way. We’ve appreciated their constant availability and proactive communication.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Premium Software Development & Tech Recruitment Services
When US startups and enterprise teams need scalable software platforms and senior engineers, DevsData Tech Talent delivers Node.js, React, Python, Java, and cloud development from its New York headquarters and global network. Founded in 2016, the agency maintains over 20,000 vetted candidates and has...
Top Services:
HR Outsourcing
Staff Augmentation
Mobile App Development
Web Development
AI Development
Show more
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$55/hr
Portfolios Count
15 Projects Listed
DevsData Tech Talent Services
HR Outsourcing
Staff Augmentation
Mobile App Development
Web Development
AI Development
eCommerce Development
Software Development
Managed Services
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Idealab, Inc.
Cubus AS
Skycatch, Inc.
Verus Analytics LLC
Novartis AG
Varner-Gruppen AS
Pioner Labs AS
True Group, Inc.
CoffeePals Technologies, Inc.
BaseCase Germany GmbH
Data sourced from the agency's DesignRush profile
DevsData Tech Talent Reviews & Testimonials
Anita Krol manager at Zdrowe Menu
5.0★
Web Development Review from Anita Krol
We entrusted DevsData with developing a new website for our company. I was impressed by how quickly their team completed the project. They gave the site a new, modern style with appealing layouts and they connected marketing tools for measuring user behavior, which led to a noticeable boost in our company's revenue. What I'm most delighted with is that we received regular updates on every stage of the process. DevsData did a marvelous job and helped us get our business off the ground quickly.
Matt Lenicki CEO at Webcrafters
5.0★
IT Outsourcing Review from Matt Lenicki
Webcrafters recommends DevsData Tech Talent for its exceptional services. Seeking a firm experienced in technical recruitment, the client discovered DevsData and worked with it after evaluating its offerings. The agency provided Webcrafters with three PHP developers who showcased technical expertise, effective communication, and valuable business insights. (Verified via email)
Adam Zaczek Owner & CEO at CodeAlly
5.0★
IT Staffing Review from Adam Zaczek
I contacted DevsData to recruit two Node developers for our startup (CodeAlly). We started from creating detailed job descriptions for the desired role, together with DevsData, and agreed on the compensation ranges. Then every week, we had an update call with a couple of new developers that were recommended our way. They did an outstanding job. I signed 2 developers. Everything went smoothly as I had hoped. I will definitely work with them again for my future tech recruiting needs.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our name is inspired by the Turritopsis Dohrnii, a species of Jellyfish that can revert to its life-cycle form, via cellular differentiation. It creates a newer version of itself. Jellyfish Technologies uses design, engineering, and technology skills to transform the ideas of its valued clients into...
Top Services:
Software Development
AI Development
Mobile App Development
Web Development
Web Design
Show more
Location
Salt Lake City, Utah
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Jellyfish Technologies Services
Software Development
AI Development
Mobile App Development
Web Development
Web Design
IT Services
CRM Consulting
ERP Consulting
Staff Augmentation
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Patra Corp
Swisscom
AppDirect
Payleadr
CertVault by Patra
Data sourced from the agency's DesignRush profile
Jellyfish Technologies Reviews & Testimonials
Stephen Miller Marketing Consultant at MarketingLight
5.0★
Software Development Review from Stephen Miller
We outsourced our application development requirements to Jellyfish Technologies. Our idea was to build AI-based software that could offer users to generate marketing insights and data for research and survey-based requirements.Initially, we started building the POC for the project, and then we started building the final product. My experience working with Jellyfish Technologies till now has been very good and satisfying. Their development and management teams are very professional and knowledgeable.
Andress Baldessari Product Manager at Patjémama
5.0★
Software Development Review from Andress Baldessari
We developed our healthcare software with the help of Jellyfish Technologies. Our product is still in developing mode as we're using AI technologies to automate some of our business-related tasks and automation practices within the application. The team at Jellyfish Technologies is very responsive and supportive. I'm very happy to work with them.
Dean Santonocion Vice President Operations at ORT
5.0★
Software Development Review from Dean Santonocion
With the help of Jellyfish Technologies, we built our web application-based software which solved our many challenges and process. Their design and development team is very supportive and responsive in terms of providing support or fixing any bugs/issues. They are very professional and minded people. I would love to work with them again.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
VerifiedVerified by the DesignRush team for authenticity and credibility.
Software Development / AI & Technology Consulting / Dedicated Developers
Scalo is a software and AI development company based in Poland. We build custom software and help companies adopt AI through consulting and dedicated AI engineering teams. Client reviews point to one thing: dependable delivery, backed by almost 20 years in the market and 750+ completed projects...
Top Services:
Software Development
Staff Augmentation
Software Testing
IT Services
UI/UX Design
Show more
Location
Austin, Texas
Number of Employees
500 - 999
Average Hourly Rate
$40/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
7 Projects Listed
SCALO Services
Software Development
Staff Augmentation
Software Testing
IT Services
UI/UX Design
Mobile App Development
AI Development
Big Data Analytics
Managed Services
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Asseco
ING
Change Donations
BNP Paribas
Onet
Santander
Volvo
Crif
Bitpanda
Vodeno
Data sourced from the agency's DesignRush profile
SCALO Reviews & Testimonials
Artur Bukowski IT Director at CRIF
5.0★
Software Development Review from Artur Bukowski
The collaboration with Scalo is quite valuable to us. They enhance our development capabilities. Most of the people from Scalo have been working with us for a long time, which indicates that we’re satisfied with the collaboration.
Katarzyna Wieczorek Recruitment Manager at HRS
5.0★
Staff Augmentation Review from Katarzyna Wieczorek
We know that Scalo is a good partner for companies which want to scale up their software development teams fast. They got great understanding of business needs, deliver experienced specialists, and know-how to build IT team in no time.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Digis is based in New York, in the United States, offering managed IT services alongside custom software development and staff augmentation. Founded in 2015, the company maintains a team of over 200 professionals with expertise in applications hosting, cloud infrastructure, network security, IT budgeting, and...
Top Services:
Staff Augmentation
Web Design
Web Development
Mobile App Development
IT Services
Show more
Location
New York City, New York
Number of Employees
100 - 249
Average Hourly Rate
$39/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
22 Projects Listed
Digis Services
Staff Augmentation
Web Design
Web Development
Mobile App Development
IT Services
Software Development
Managed Services
Cybersecurity
Product Design
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
BlaBlaCar
PWC
EDP
HubSpot
SKF.
Huma
Otoqi
ZEWAY
Data sourced from the agency's DesignRush profile
Digis Reviews & Testimonials
Wladimir Wolinski Project Manager at Seven Tips UG & Co. KG
5.0★
UI/UX Design Review from Wladimir Wolinski
Communication was smooth either through our teams communication channel or with the project manager via email. We were in daily contact with the UX/UI designer in form of dailies or when we had to clarify some questions. With the project manager, we had a short conversation every 2 weeks to clarify all possible questions.We personally love to work in a very process-oriented way. Because when we understand how to do something, we usually know how the end result can look like. With Digis, we also had the feeling that they knew what they were doing and how to do it. Every next step was planned from the beginning. If something didn't work in line with our processes, we could readjust it.We were basically satisfied with everything.
Michael Wilson Co-Founder at Part Swap
5.0★
Website Redesign Review from Michael Wilson
Digis is redesigning our website to a magento based platform to migrate from a Wordpress based platform. Key deliverables include a full discovery document to determine and outline the scope of the work and the magento platform with custom development to fit our needs.Everything has been delivered on time. Danila our project manager has great communication and always responds in a timely manor. We always receive clear explanations and detailed time logs for the work that is done.
Gina Levy CEO at KindraConnect
5.0★
Mobile App Development Review from Gina Levy
Both the developer and tester have exceeded expectations. Their performance is excellent. Together they eliminated bugs, introduced new features, and ensured that the app is working without problems. Previously, we had many complaints in the app store. Since working with this developer and tester, these complaints about the app functioning and bugs have disappeared.The time zone different is sometimes challenging, since we are in California and they are in Europe.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We create digital products and grow with our partners!
For managed IT services supporting US clients, Rocketech Development delivers software development, DevOps, cloud consulting, and cybersecurity from offices in San Francisco and multiple global hubs. The firm maintains ISO compliance and handles IT budgeting, help desk operations, and system integration for...
Top Services:
Mobile App Development
Web Development
Software Development
Blockchain
UI/UX Design
Show more
Location
San Francisco, California
Number of Employees
50 - 99
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
14 Projects Listed
Rocketech Development Services
Mobile App Development
Web Development
Software Development
Blockchain
UI/UX Design
Digital Services
Managed Services
Business Consulting
Market Research
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Walmart
Unilever
Vodafone
Saudi Aramco
IQ Option
HAYS
McKensey & Company
DBS
Aleta Planet
Halyk Bank
Data sourced from the agency's DesignRush profile
Rocketech Development Reviews & Testimonials
Andrey Bezsonov Lead at Absolute Live Gaming
5.0★
Web Development Review from Andrey Bezsonov
We tasked Rocketech with building a roulette system that could live-stream game results directly from an offline casino. There were 3 iterations of the project. The solution has mobile and web versions, supports more than 30 integrations, and provides different monetization channels.Overall, we saved 9 times the budget, while getting high-quality services. The platform handles more than 20K players worldwide and 2 million bets a year. Weve been successful on the market for more than 5 years.
Victoria Oros CEO at Zuzan Global Soultions
5.0★
Software Development Review from Victoria Oros
ROCKETECH helped us set up the development of our scheduling service. Professional developers, great support, good communication and synchronization with the core team.What was it about the company that you didn't like, what should they do better?Duration of recruiting process, good developers is hard to find good if you can make it faster in few days Coaching of Product owner more deeply
Ainar Abdrakhmanov CEO & Founder at Babystep TV
5.0★
Design Services Review from Ainar Abdrakhmanov
Babystep is a Learning Management Platform (LMS) for parents who want to implement innovative teaching methods into their kids' learning curve. The platform connects parents to learning experts and provides accessible consults all over the world. The website combines the functionality of a social media and marketplace, serving as a ground for communication, blogging, and service exchange.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Canton Fair
Grey Mind AI
The Tenant System
Uncle Mochie
Guess Word
Learnative
InvoCB
Boyage
FireFighter
Data sourced from the agency's DesignRush profile
AB {Ark} Solutions Reviews & Testimonials
Syed Mohammed Sirajuddin Founder and CEO at Eventas
5.0★
AI Development Review from Syed Mohammed Sirajuddin
We engaged AB Ark Solutions to build Eventas, a full-scale AI-powered event management SaaS platform. The scope was ambitious, covering multi-tenant architecture, WhatsApp and Voice AI assistants, automation workflows, and a premium user interface, and they handled every part of it with professionalism and clarity.From the start, the team took time to genuinely understand the product vision. They did not just execute requirements; they brought ideas, flagged risks early, and structured the entire engagement with proper documentation, milestone planning, and a solid SLA. That level of organization is hard to find.The technical execution was strong across the board. React, Node.js, AWS infrastructure, AI integrations, and Stripe billing were all handled cleanly. What I appreciated most was their focus on user experience. They understood that an MVP needs to look and feel premium if it is going to impress pilot customers, and they delivered exactly that.Communication was consistent, response times were fast, and they were always open to feedback. If you are building a serious product and need a team that treats it with the same seriousness, AB Ark Solutions is the right choice.
Andrew Walker Director at SA Property Investors Network
5.0★
Web Development Review from Andrew Walker
We had an outstanding experience working with the development team on our Property Deal Calculator project. From the beginning, the guys have been proactive, responsive, and extremely committed to bringing the vision to life.The calculator was built specifically to help our clients and SAPIN members analyse property investment deals properly, and the team really understood both the technical side and the practical investor side of what we were trying to achieve.Their communication has been excellent throughout the process, turnaround times have been fast, and nothing has ever felt like too much trouble. They've stayed on the ball, handled changes professionally, and consistently delivered high-quality work.What impressed me most is their willingness to problem-solve and improve the system as we go, rather than just ticking boxes. The end product is clean, functional, user-friendly, and adds real value to our members.Highly recommend these guys to anyone looking for a professional, reliable, and solutions-driven development team. Looking forward to continuing the journey with them.
Charlie Clark Founder at Tracka AI
5.0★
Mobile App Development Review from Charlie Clark
We partnered with AB {Ark} Solutions to build a mobile app that could genuinely stand out in a crowded habit-tracking space, and they delivered across every key area. From the outset, they understood the vision combining a clean, intuitive user experience with powerful features like streak tracking, journaling, and AI-driven insights. Their ability to translate that into a well-structured product roadmap gave us confidence early on, and they followed through with a high-quality build. The app includes everything we set out to achieve, from habit tracking and calendar integration to a fully functional premium subscription model and personalised recommendations powered by AI. What stood out most was their attention to UX and how well they balanced functionality with simplicitycritical for a consumer wellness product. Communication was smooth throughout, with regular sprint calls and responsive collaboration via Slack, which kept everything on track. They hit our goals of building a scalable, feature-rich app within a tight timeline, and the final product feels polished and ready for market. Overall, a strong, reliable partner for anyone looking to build a high-quality mobile app with modern features and thoughtful design.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Ideators, an Incorporated Registered Firm with a presence & clientele in Florida, Texas, Boston, San Francisco, Australia, Hong Kong, & Portugal is an emerging Digital Services & Solutions Firm. We ensure to integrate the expertise of the team professionals along with innovativeness, and your requir...
Top Services:
Software Development
Software Testing
Mobile App Development
IT Services
Managed Services
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Ideators Services
Software Development
Software Testing
Mobile App Development
IT Services
Managed Services
Web Design
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
DeltaDots provides AI app development, custom software, mobile/web, blockchain, game development, and UI/UX design. Deltadots delivers expert IT services that let you focus on what matters most...
Top Services:
Staff Augmentation
Mobile App Development
Web Design
UI/UX Design
Web Development
Show more
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Deltadots Services
Staff Augmentation
Mobile App Development
Web Design
UI/UX Design
Web Development
Blockchain
Software Development
AI Development
Managed Services
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Digital Marketing That Turns Heads, Clicks, And Converts
We are the digital partners for small businesses in the US, Canada, Europe, and Australia. Specializing in expert SEO, AI-powered marketing, and performance optimization, we help you achieve real, measurable growth...
Top Services:
SEO
Web Design
Web Development
Social Media Marketing
PPC
Show more
Location
Buffalo Grove, Illinois
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
530 Expert Services
SEO
Web Design
Web Development
Social Media Marketing
PPC
CRO
Email Marketing
AI Development
Managed Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We don't just test. We make your products successful.
QA Mentor has completed many projects for US clients, including ecommerce marketplace testing and finance platform security assessments. Founded in 2010 with headquarters in New York City, the company operates from multiple US locations including Fort Lauderdale and deploys 400+ QA professionals across 12...
Top Services:
Software Testing
AI Development
Staff Augmentation
Managed Services
DevOps Consulting
Show more
Location
New York City, New York
Number of Employees
250 - 499
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
QA Mentor Services
Software Testing
AI Development
Staff Augmentation
Managed Services
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Vestorly
Securrency
Bitcentral
ButterflyMX
Sterling
Citi Bank
HSBC
Amazon
Intel
Yotta Gate
Data sourced from the agency's DesignRush profile
QA Mentor Reviews & Testimonials
Lindsey Allard Co-Founder at PlaybookUX
5.0★
Software Testing Review from Lindsey Allard
They move really quickly which is huge for us as a startup. They are also very flexible. We added their team to our slack channel so now it’s so quick to ask them to test certain thing and they meshed with our dev team seamless.
Maria Musillo IT Operations Director at TM Forum
5.0★
Software Testing Review from Maria Musillo
Ongoing web application quality assurance testing including new features and regression testing. Additional penetration testing and site scanning. Ability to quickly assign a resource to a new project, little lead time needed. If a resource gets reassigned they do the handover on their end without being dependent on customer.
Domoniq Doby Lead Quality Assurance at Cie Digital Labs
5.0★
Software Testing Review from Domoniq Doby
QA Mentor has been an excellent on demand source for our immediate QA needs. Not only are they prompt and great at executing directions, they exceed expectations. They also have great integrity and are always responsive when needed, and not needed. I will continue to use them for my on demand QA services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
IT infrastructure management (networks, servers, hardware, and cloud systems)
Proactive monitoring and maintenance to prevent downtime
Cybersecurity and data protection, including threat detection and incident response
Backup and disaster recovery to protect business-critical data
Help desk and technical support for day-to-day issues
IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
Type
What It Covers
Best For
Pure-Play MSPs
Core IT operations like monitoring, maintenance, patching, and system support
Small to mid-sized businesses needing reliable day-to-day IT management
Staffing-Led MSPs
Managed IT services combined with IT staff augmentation
Companies that need flexible capacity or temporary technical expertise
High-Level (Strategic) MSPs
End-to-end IT management, cybersecurity, cloud strategy, and long-term planning
Enterprises with complex infrastructure and strategic IT needs
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
IT support: Ongoing monitoring, troubleshooting, and system maintenance
Security services: Threat detection, vulnerability management, and compliance support
Cloud services: Cloud migration, optimization, and ongoing management
Network services: Network monitoring, performance optimization, and connectivity management
Backup & disaster recovery: Data protection, backups, and business continuity planning
Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
Predictable IT costs Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses.
Access to specialized expertise On-demand support across infrastructure, cloud, security, and compliance.
Proactive system oversight Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits.
Stronger security foundations Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018.
Simplified compliance support Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS.
Optimized technology management Guidance on selecting, maintaining, and updating systems helps you avoid waste.
More focus on core work Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
Aspect
Staff Augmentation
Managed Services
Primary purpose
Fill skill or capacity gaps
Fully manage defined IT functions
Control
Client retains full control
Provider owns delivery and outcomes
Engagement type
Short-term or project-based
Usually ongoing, long-term partnership
Accountability
Client manages performance
Provider accountable via SLAs
Team integration
Works as part of your in-house team
Operates as an external IT owner
Cost structure
Hourly or contract-based
Typically fixed or subscription-based
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
Number of users or devices
Scope of managed services
Infrastructure complexity and data volume
Contract length and service hours
Common MSP pricing models:
Per-user pricing: Predictable costs tied to headcount
Per-device pricing: Charges based on supported hardware
Tiered plans: Different service levels at increasing prices
Flat-rate pricing: Unlimited support for a fixed monthly fee
À la carte services: Pay only for specific IT needs
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