Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Discover the Best Managed Services Companies Across the USA
15 Companies-Rankings updated: September 05, 2026
Managed IT service providers on DesignRush are reviewed for technical expertise, service reliability, and real client feedback. Some managed IT services listings may be paid partnerships.
NIX is a global software engineering company with over 3,000 professionals, delivering solutions that help everyone from SMBs to large enterprises scale, streamline operations, and achieve measurable results...
Top Services:
Software Development
Staff Augmentation
AI Development
Cloud Consulting
Cybersecurity
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Location
Tampa, Florida
Number of Employees
1000 & Up
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
NIX Services
Software Development
Staff Augmentation
AI Development
Cloud Consulting
Cybersecurity
Big Data Analytics
eCommerce Development
Managed Services
IT Services
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Verify
ALIENWARE
Cengage
Thomson Reuters
Blueprism
Data sourced from the agency's DesignRush profile
NIX Reviews & Testimonials
Menno Fink Review from Google
5.0★
Menno Fink's Review Sourced from Google
I’m an independent web professional, working closely with a small network of fellow freelancers to deliver web projects.For well over a decade, I’ve relied on Nix United as a key technical partner across a wide range of projects. From complex custom solutions to smaller development tasks. They consistently deliver high-quality work. Fast, reliable and they are a always a pleasure to collaborate with.What sets them apart is their ability to think alongside you, their professional and efficient approach, and their broad technical skill set. Whether it’s backend development, front-end, infrastructure, or UX. They’re able to handle it all.What I value most is that I can truly rely on them. They’re not just highly skilled developers, they’re a partner I can build on. This allows me to serve my own clients better, knowing that I have a solid technical team to fall back on whenever needed. I wouldn't have been able to take on certain projects without Nix's support.They’re proactive, professional, and always a pleasure to communicate with. I’ve had countless moments where they stepped in quickly when time was critical.Working with them brings peace of mind. I worry less because I know they're by my side. If you’re looking for a dependable, capable, and genuinely human team to support your development needs, I highly recommend Nix United.Communication is always smooth, friendly, and proactive. They truly feel like an extension of my own team. Highly recommended.
Andriy Sydorenko Review from Google
5.0★
Andriy Sydorenko's Review Sourced from Google
We had a truly pleasant experience interacting with the NIX team.We worked together on the development of the Resilience Hub psychological support platform.We are grateful to the team for their flexibility, professionalism, and adherence to deadlines.We would like to separately note the quality of communication, reliable technical support, and quick response to all requests.We are pleased with the results of our cooperation!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Over 17 years of experience and 12 years in business. Web Design, Development & Consulting, we're not covering the entire digital landscape. Thoughtfully managed websites and hosting. White-labeling for marketing agencies, graphic designers, IT firms, and web designers!...
Top Services:
Web Design
Web Development
Managed Services
WordPress Website Design
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Location
Owensboro, Kentucky
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
CRFTD Services
Web Design
Web Development
Managed Services
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Alabama Aerospace & Defense
Speaking of Harvey
PathFinders CFS
Girls Learning About Manufacturing
Advanced Investment Management
Data sourced from the agency's DesignRush profile
CRFTD Reviews & Testimonials
Sonia Malani Review from Google
5.0★
Sonia Malani's Review Sourced from Google
Fantastic experience with Brandon - he's a great communicator, takes cybersecurity seriously and has empathy for his client. Highly recommend!
David Lyons Review from Google
5.0★
David Lyons's Review Sourced from Google
In incredible experience! From technical skill and a creative eye, this was one of the best moves I have made in a long time by working with Brandon.
Tony Knapp Review from Google
5.0★
Tony Knapp's Review Sourced from Google
Brandon was great I built my own website and was having trouble getting to to show the correct web address. I had to call a professional to help me out. Brandon was able to get in there in just a few minutes and get it all squared away. I will definitely reach out to him again if needed.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are a team of online marketing professionals. We understand the search engine ecosystem and IT requirements for the current market. Our unique approach to SEO allows us the capability to take your site to the top of major search engines...
Top Services:
Digital Marketing
SEO
PPC
Social Media Marketing
eCommerce
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Location
Liberal, Kansas
Number of Employees
Under 49
Average Hourly Rate
$29/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Touchstone Infotech Services
Digital Marketing
SEO
PPC
Social Media Marketing
eCommerce
WordPress Website Design
Managed Services
CRM Consulting
Digital Services
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Elan Group
Southern Super Market
EF Specialist
Modesto Cafe & Lounge
Maharani College
Arya Bhavan
Local Connection
Shokeen International School
RV Driving School
Zara's International Academy
Data sourced from the agency's DesignRush profile
Touchstone Infotech Reviews & Testimonials
Suraj Kumar Partner at CRG
4.8★
Digital Marketing Review from Suraj Kumar
Touchstone Infotech team assisted me with getting better leads for my Real Estate agency. They also helped me automate my Lead management system. I would recommend them there services.
Sandeep Jha Co-founder at Growth Driven Consultancy
5.0★
Web Design Review from Sandeep Jha
Touchstone company is the best digital marketing agency i have seen. He helped me to increase my brand awareness and generate traffics for my company. I recommend this company to everybody.
Sohara Khatun Review from Google
5.0★
Sohara Khatun's Review Sourced from Google
The local SEO services we received have made a huge difference in our store footfall. Prashant Rajput personally managed our project and ensured we saw results quickly.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our team of expert software engineers leads our clients through the product development process, laying out clear expectations and goals to hasten the product's time to market...
Top Services:
Software Development
Staff Augmentation
Digital Strategy
eCommerce Development
UI/UX Design
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Location
Chicago, Illinois
Number of Employees
Under 49
Average Hourly Rate
$49/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
2 Projects Listed
Hristov Development Services
Software Development
Staff Augmentation
Digital Strategy
eCommerce Development
UI/UX Design
AI Development
Mobile App Development
VR/AR
Managed Services
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Gallagher Website Design builds high-performing, SEO-optimized websites that turn visitors into customers. Based in St. Petersburg, FL, we combine 25+ years of design expertise with proven strategies that drive real business growth...
Top Services:
Web Design
Web Development
Mobile App Development
Managed Services
SEO
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Location
St. Petersburg, Florida
Number of Employees
Under 49
Average Hourly Rate
$175/hr
Minimal Budget
$1,000 - $10,000
Gallagher Website Design Services
Web Design
Web Development
Mobile App Development
Managed Services
SEO
Social Media Marketing
Email Marketing
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
St Pete Grand Central District
Florida Road Races
Great Bay Distributors
Billington Plastic Surgery
Gulf Chemical International
Data sourced from the agency's DesignRush profile
Gallagher Website Design Reviews & Testimonials
Strike Zone Review from Google
5.0★
Strike Zone's Review Sourced from Google
Working with Sean and his team at Gallagher Website Design has been an absolute pleasure! If we could rate them 10 stars, we absolutely would. They helped us build a brand-new website for our business, and the entire process was flawless from start to finish. Every detail was handled with care, and the communication was top-notch throughout. We're also thrilled with how Gallagher manages our hosting and site maintenance—it’s been fantastic.As someone with years of experience in website design, it was tough to hand the project over to an external team. However, choosing Gallagher Website Design turned out to be one of the best decisions we made. Their professionalism, creativity, and attention to detail went above and beyond our expectations.We highly recommend Gallagher Website Design for your next project. Their work is of the highest quality, and their service is second to none!
David Goldberg Review from Google
5.0★
David Goldberg's Review Sourced from Google
We sought out an experienced WEB design company to construct the WEB pages for our small Craft Distillery. What we were looking for was a combination of experience, efficiency and cost and with Gallagher Website Design we obtained all three.First, in my research I looked for a company that had a history and found this with Gallagher Design. Examples of their product were impressive and suggested a firm that is not aesthetically fixed in their designs, and should an understanding of the intricacies of human/computer interface. What I observed were WEB pages that efficiently and logically presented the material to any visitor.Second, the process of creating our pages was one of ease and efficiency. We indicated to Gallagher Website Design what we were looking for and the aesthetics that we desired in our pages. This was very important to me as our goal was to have something different and yet pleasing to the eye. In no time at all they had a number of differing options for us to select from and we immediately selected a particular style, and were able to incorporate items from the other examples that we found pleasing.Once we had made the primary selections, again it was in short order that they presented us with a WEB design fully integrating the changes and suggestions we made. They listened to our suggestions, helping us along the way to obtain what we want.Once the primary creation was done, they even helped me to understand WordPress, the WEB design tool they used. This was essential as I was responsible for maintaining the pages (we are a small company) and I had a lot to learn. Gallagher Website Design was there helping me when needed and always quickly responded to my questions.Finally, the cost was important to us, but we did not want to suffer quality as a result of cost. We priced other options, but in the end we are extremely satisfied with both the results and the cost. As my mother always said "you get what you pay for" and we definitely obtained everything that we asked for, and at a very reasonable cost.In the end, I would highly recommend Gallagher Website Design. It was a pleasure working with them and we are more than satisfied with the result.
Middlesex Chiropractic Center Review from Google
5.0★
Middlesex Chiropractic Center's Review Sourced from Google
I used Gallagher Website Design for both creating and marketing my website. They were very easy to work with and completed my website quickly. The design is very professional and artistic. The marketing campaign has drawn a considerable amount of business to my company. If you are looking for a St Pete web design company, I highly recommend Gallagher Website Design.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We Exist To Help You Get It Right. The First Time.
FUSE3 delivers comprehensive IT services with a focus on proactive solutions and personalized attention. The agency excels in IT support, consulting, outsourcing, and infrastructure design, ensuring scalable and enterprise-quality results. FUSE3's state-of-the-art network operations center enables reliable...
Top Services:
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
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Location
Fair Oaks, California
Number of Employees
Under 49
Average Hourly Rate
$199/hr
Minimal Budget
$1,000 - $10,000
FUSE3 Services
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Insurance Industry
Nonprofit Industry
Manufacturing Industry
Data sourced from the agency's DesignRush profile
FUSE3 Reviews & Testimonials
Kytiana Peterson Review from Google
5.0★
Kytiana Peterson's Review Sourced from Google
This dedicated team has supported us with every ticket at any time and without fail. I am constantly impressed by the FUSE 3 team and it is a relief to have such a highly skilled and reliable managed IT group a call away!
Priya Vandhana Review from Google
5.0★
Priya Vandhana's Review Sourced from Google
I really appreciate John's attitude during these calls. I know nothing about computers and I'm sure 6-year-olds these days have better knowledge of computers than me. lol but overall, I'm grateful he explains things to me so I can understand and moving forward I know what to do. Also, he has a great personality.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...
Top Services:
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Show more
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Dastify Solutions Services
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Managed Services
IT Services
Business Consulting
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Beauty Industry
Health Care Industry
Wellness & Fitness Industry
Data sourced from the agency's DesignRush profile
Dastify Solutions Reviews & Testimonials
Yami Sozi MD Review from Google
5.0★
Yami Sozi MD's Review Sourced from Google
We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!
Jesse Vaughan Review from Google
5.0★
Jesse Vaughan's Review Sourced from Google
I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.
Robert Coleman Review from Google
5.0★
Robert Coleman's Review Sourced from Google
Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Helping Businesses Streamline Systems | Increasing Productivity & Profitability | Passionate About Driving Innovation...
Top Services:
CRM Consulting
ERP Consulting
Software Development
Business Consulting
IoT
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Location
Milford, Massachusetts
Number of Employees
Under 49
Average Hourly Rate
$130/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Enable Solutions Services
CRM Consulting
ERP Consulting
Software Development
Business Consulting
IoT
Mobile App Development
Managed Services
IT Services
DevOps Consulting
Email Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Manufacturing
Financial Industry
Small Business Industry
Data sourced from the agency's DesignRush profile
Enable Solutions Reviews & Testimonials
Gina Tabasso Review from Google
5.0★
Gina Tabasso's Review Sourced from Google
I worked with Mike and Denette of Enable Solutions through my marketing consulting firm Barracuda B2B Marketing in a number of ways: with The Manufacturing Resource Group, a consortium of service providers to manufacturers that I founded, with two of their manufacturing clients, and together on a webinar and lead generation project. They are problem solvers, easy to work with, smart, and caring. Truly good people who put people first. It has been my honor to partner with them, and I hope to do so for a long time to come.
lee Alexander Review from Google
5.0★
lee Alexander's Review Sourced from Google
I’m not sure where to start. Mike is exceptional at what he does. Bring a business owner with no CRM & Integration skills Mike took his time and explained how everything works. Mike is very patient and a good listener. Mike cares and gets really involve to know about your business so he can provide the best product that will fit your business. I highly recommend enable Solutions LLC!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Design and maintenance services for creatives and businesses. GRCD Services has helped numerous businesses and creators to build amazing websites and designs for various projects. Our clientele ranges from celebrities to enterprises and everyone in between...
Top Services:
Web Design
Managed Services
Content Marketing
Logo Design
Print Design
Show more
Location
Eastvale, California
Number of Employees
Under 49
Average Hourly Rate
$45/hr
Minimal Budget
$1,000 - $10,000
GRCD Services Services
Web Design
Managed Services
Content Marketing
Logo Design
Print Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
FXV Digital Design is a leading digital marketing agency based in Wyomissing PA. At FXV Digital Design, our ethos is built on the 4 Pillars of Awesome a foundation that sets us apart in the world of marketing. Read more here: https://fxvdigital.com...
Top Services:
Branding
Web Design
Managed Services
SEO
Video Production
Show more
Location
Wyomissing, Pennsylvania
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
FXV Digital Design Services
Branding
Web Design
Managed Services
SEO
Video Production
Graphic Design
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dumpster Dudez
Core Health Chiropractic
Kreche Foods
Babylon Crossfit
American Crane
Eastern Chapter of Wild Sheep Foundation
Science Explorers
Hillside Custom Machining
Golden Oaks
CoolSpeak
Data sourced from the agency's DesignRush profile
FXV Digital Design Reviews & Testimonials
Zach Bailey Review from Google
5.0★
Zach Bailey's Review Sourced from Google
FXV is amazing! We recently had them out to do a photo and video shoot and the content they captured was totally above my expectations. I am really looking forward to getting this content on our company website and social media. I am so grateful for the FXV team and I highly recommend
Allie Decembrino Review from Google
5.0★
Allie Decembrino's Review Sourced from Google
FXV Designs & Freddy are the cream of the crop. Freddy has worked with our real estate group, The Dave Decembrino Team at RE/MAX of Reading, to consult about our social media, film videos, and plan for the team's future as a BRAND. Thank you Freddy for your honest, intelligent advice - we love FXV!
David Decembrino Review from Google
5.0★
David Decembrino's Review Sourced from Google
Freddy was ALL EARS when I was describing the kind of consultation and guidance that myself and my real estate team is looking for when it comes to branding, Google ranking, video, and high quality social media content! I can’t wait for our next meeting!! THANK YOU FREDDY & FXV DIGITAL!!!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AI-first product engineering. From idea to production.
At Vectorium Labs, we combine deep technical expertise with bold innovation to deliver cutting-edge, AI-powered software solutions that solve real-world challenges...
Top Services:
AI Development
Software Development
Mobile App Development
Big Data Analytics
Web Development
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Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Vectorium Labs Services
AI Development
Software Development
Mobile App Development
Big Data Analytics
Web Development
eCommerce Development
Managed Services
Software Testing
Product Design
Graphic Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Star Billing Solutions is a medical billing and revenue cycle management (RCM) company that helps healthcare providers improve financial performance through accurate, compliant, and efficient billing services. The company specializes in streamlining billing workflows, reducing claim denials, and accelerating...
Top Services:
BPO
Customer Support
Transcription Services
Phone Answering Services
CRM Consulting
Show more
Location
Phoenix, Arizona
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Star Billing Solutions Services
BPO
Customer Support
Transcription Services
Phone Answering Services
CRM Consulting
Managed Services
Cloud Consulting
AI Development
CRO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The Peña Company is an Orlando Based Business Transformation and marketing agency helping small businesses caled with enterprise grade infrastructure. True to our ethos as builders, not just consultants, we don't hand off advice we actively design, implement, and automate customized Sales, Marketing, and...
Top Services:
CRM Consulting
Business Consulting
Digital Marketing
Email Marketing
Digital Strategy
Show more
Location
Winter Garden, Florida
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
The Pena Company Services
CRM Consulting
Business Consulting
Digital Marketing
Email Marketing
Digital Strategy
CRO
Managed Services
ERP Consulting
Social Media Marketing
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Binary Ideas Local Marketing is a dedicated specialist in the realm of strategic local marketing methodologies. Our overarching mission is straightforward yet resolute: to empower our clients with the tools and strategies necessary for achieving success in their enterprises by cultivating a steady stream of...
Top Services:
Design Services
Web Development
Digital Marketing
SEO
PPC
Show more
Location
Lorton, Virginia
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Binary Ideas Local Marketing Services
Design Services
Web Development
Digital Marketing
SEO
PPC
Software Development
Advertising
Web Design
Managed Services
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Alexandria Kitchen and Bath Studio
Doug Greenwood Landscaping
Extreme Custom Collision
Data sourced from the agency's DesignRush profile
Binary Ideas Local Marketing Reviews & Testimonials
Abby Atkinson Review from Google
5.0★
Abby Atkinson's Review Sourced from Google
We used Binary Ideas to create our design + build website, and overall, I'm quite pleased with the results!The team at Binary displayed professionalism and expertise throughout the entire process. They were attentive to our needs and always corrected and edits or changes rapidly. Binary didn't just create a copy paste website, but added in unique elements making it interactive.Additionally, the turnaround time for the project was good, and the communication from their team was clear, prompt, and rapid. Any questions or concerns I had were addressed in a timely manner, which helped streamline the development process.
ConnectNeo Review from Google
5.0★
ConnectNeo's Review Sourced from Google
I have trusted Robert and Binary Ideas since 2007 with my most important projects. Every project was a success and exceeded expectations on quality, and turn-around. Robert and his team are a delight to work with. I look forward to our next project together!!
Jason Greenwood Review from Google
5.0★
Jason Greenwood's Review Sourced from Google
Robert and the team at Binary Ideas is second-to-none. They are creative, responsive, professional and exceedingly talented. They make your vision take form and become a reality. When I began with Binary Ideas, my firm had no Google Maps visibility and by the time Robert was done, we would show up in the top two organic search slots and at the top of the Maps listing. The difference in business volume was extensive and measurable and resulted ultimately in my being able to market and sell the practice. Robert is among the most trusted and trustworthy colleagues with whom I've ever worked. I cannot recommend Binary Ideas more emphatically. If you are looking to optimize your online presence or to tap into a larger Google Maps commerce stream, look no further than Binary Ideas. I would give them 50 stars if I could.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Assystant specializes in consulting, designing, developing, deploying, and maintaining scalable software solutions, providing comprehensive services to meet your business needs. Our expertise ensures the seamless integration of innovative technologies to drive your organization's success...
Top Services:
Web Development
Software Development
Mobile App Development
IoT
IT Services
Show more
Location
Indian Land, South Carolina
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Assystant Services
Web Development
Software Development
Mobile App Development
IoT
IT Services
Staff Augmentation
AI Development
Managed Services
Wearables
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
IT infrastructure management (networks, servers, hardware, and cloud systems)
Proactive monitoring and maintenance to prevent downtime
Cybersecurity and data protection, including threat detection and incident response
Backup and disaster recovery to protect business-critical data
Help desk and technical support for day-to-day issues
IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
Type
What It Covers
Best For
Pure-Play MSPs
Core IT operations like monitoring, maintenance, patching, and system support
Small to mid-sized businesses needing reliable day-to-day IT management
Staffing-Led MSPs
Managed IT services combined with IT staff augmentation
Companies that need flexible capacity or temporary technical expertise
High-Level (Strategic) MSPs
End-to-end IT management, cybersecurity, cloud strategy, and long-term planning
Enterprises with complex infrastructure and strategic IT needs
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
IT support: Ongoing monitoring, troubleshooting, and system maintenance
Security services: Threat detection, vulnerability management, and compliance support
Cloud services: Cloud migration, optimization, and ongoing management
Network services: Network monitoring, performance optimization, and connectivity management
Backup & disaster recovery: Data protection, backups, and business continuity planning
Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
Predictable IT costs Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses.
Access to specialized expertise On-demand support across infrastructure, cloud, security, and compliance.
Proactive system oversight Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits.
Stronger security foundations Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018.
Simplified compliance support Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS.
Optimized technology management Guidance on selecting, maintaining, and updating systems helps you avoid waste.
More focus on core work Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
Aspect
Staff Augmentation
Managed Services
Primary purpose
Fill skill or capacity gaps
Fully manage defined IT functions
Control
Client retains full control
Provider owns delivery and outcomes
Engagement type
Short-term or project-based
Usually ongoing, long-term partnership
Accountability
Client manages performance
Provider accountable via SLAs
Team integration
Works as part of your in-house team
Operates as an external IT owner
Cost structure
Hourly or contract-based
Typically fixed or subscription-based
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
Number of users or devices
Scope of managed services
Infrastructure complexity and data volume
Contract length and service hours
Common MSP pricing models:
Per-user pricing: Predictable costs tied to headcount
Per-device pricing: Charges based on supported hardware
Tiered plans: Different service levels at increasing prices
Flat-rate pricing: Unlimited support for a fixed monthly fee
À la carte services: Pay only for specific IT needs
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