Urban Insight

Urban Insight

Driving Digital Success with Innovative Strategy and Web Solutions

3530 Wilshire Boulevard, Suite 1355, Los Angeles, California 90010, United States
https://www.urbaninsight.com

Urban Insight Overview

Number of Employees
Under 49
Minimal Budget
$50,000 & Up
Average Hourly Rate
$175/hr
Year Founded
2000
Digital Strategy | Website Design | Development and Support

Leading the Digital Landscape in Los Angeles: Urban Insight stands as the premier digital agency in Los Angeles, offering a comprehensive range of services. With our focus on digital strategy, website design, development, and support, we have established a reputation for delivering successful, award-winning, and effective websites.

Excellence in Project Leadership and Design: At Urban Insight, we prioritize strong project leadership and honest advice. Our team guides you through the entire process, ensuring transparency and effective communication.

A Proven Track Record of Success: Since our establishment in 2000, Urban Insight has successfully launched over 500 websites on-time and on-budget. We take pride in being the top-ranked web development agency and Drupal agency in the Los Angeles market area, and among the top 5 in the United States. Our track record speaks to our expertise and commitment to excellence.

Long-Term Partnerships and Exceptional Support: We value lasting partnerships with our clients. Even after the launch of their websites, 4 out of 5 clients continue to work with Urban Insight, benefiting from our website operations support. Our dedication to exceptional service is reflected in the fact that over 90% of our clients choose to collaborate with us for 4+ years.
Headquarters
3530 Wilshire Boulevard, Suite 1355, Los Angeles, California 90010, United States
Other Locations
400 E Tulip Ave., McAllen, Texas 78504, United States
Award

Urban Insight
Highlights and Considerations

Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.

Pros

  • Deep understanding of urban planning and infrastructure
  • Strong technical capabilities, particularly in web development and GIS
  • Commitment to client satisfaction, with responsive communication and tailored services
  • Visually appealing and functional designs that meet clients' specific needs
  • Effective project management skills, ensuring projects are completed on time and within budget

Cons

  • Services are on the pricier side compared to competitors
  • Limited service range compared to other agencies, which could be a drawback for clients seeking comprehensive solutions
  • Inconsistent experiences among clients regarding project outcomes
  • The initial consultation process can be lengthy, which may delay project kickoff
  • Specialization in urban environment projects may not appeal to clients outside of this niche

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Areas of Expertise

  • Application Platforms
  • Branding Expertise
  • CMS Platforms
  • Custom Frameworks
  • Custom Languages
  • Digital Marketing Expertise
  • Mobile App Expertise
  • Mobile App Technology
  • Product Design Expertise
  • UI/UX Expertise
  • Web Design Expertise
  • eCommerce Expertise
Application Platforms
Application Platforms
  • Amazon
  • Linux server
Branding Expertise
Branding Expertise
  • Brand Design
CMS Platforms
CMS Platforms
  • Drupal
  • WordPress
Custom Frameworks
Custom Frameworks
  • Angular Development
  • GatsbyJS
  • Next.js
  • Node.js
  • React.JS
  • VueJS
Custom Languages
Custom Languages
  • JavaScript Development
  • PHP
  • SQL
  • Typescript
Digital Marketing Expertise
Digital Marketing Expertise
  • Digital Advertising
  • Growth Marketing
Mobile App Expertise
Mobile App Expertise
  • Android
  • B2B Apps
  • B2C Apps
  • Cross-Platform
  • iPhone
Mobile App Technology
Mobile App Technology
  • React Native
Product Design Expertise
Product Design Expertise
  • Digital Design
UI/UX Expertise
UI/UX Expertise
  • Dashboard Design
  • Interactive Design
  • UX Strategy
  • Usability Testing
  • User Research
Web Design Expertise
Web Design Expertise
  • Adaptive
  • B2B
  • Mobile First
  • Responsive
  • Web App
  • eCommerce
eCommerce Expertise
eCommerce Expertise
  • Shopify
  • WooCommerce
  • eCommerce Consulting

Industries

  • Nonprofit
  • Arts
  • Software & IT Services
  • Finance
  • Corporate Services
  • Government
  • Higher Education
  • Media & Communications
  • Real Estate
  • Entertainment

Client Types

  • Medium Businesses
  • Enterprise / Corporate

Urban Insight Portfolio

  • Urban Insight - The Broad
    Web Design
    The Broad
  • Urban Insight - Kennedy Wilson (NYSE:KW)
    Web Design
    Kennedy Wilson (NYSE:KW)
  • Urban Insight - Planetizen Courses
    Web Design
    Planetizen Courses
  • Urban Insight - University of Southern California
    Mobile App Development
    University of Southern California
  • Urban Insight - City of Los Angeles
    Web Design
    City of Los Angeles
  • Urban Insight - Los Angeles Museum of Art
    Web Design
    Los Angeles Museum of Art
  • Urban Insight - Zenput
    Web Design
    Zenput
  • Urban Insight - USC Price School of Public Policy
    Web Design
    USC Price School of Public Policy

Urban Insight Reviews

Submit a review
  • Alejandra Hernandez, MBA

    Alejandra Hernandez, MBA

    Operations Manager at LANGDON PARK CAPITAL

    Web Host and Development
    Project Type: Website Development
    Review Date: 9 October, 2024
    Verified via email/call
    Urban Insight delivered top-notch service for our company that invests in transformative workforce and affordable housing communities that create positive social impact for residents and generate strong financial returns for investors. The project was completed on time, with great attention to detail and creativity. We highly recommend Urban Insight for anyone looking for reliable and high-quality digital solutions! Their team was professional, responsive, and truly understood our needs. Urban Insight assisted with digital strategy, design, and development of our website, and developed strategies to organize and present our content in a user-friendly manner, aligning with our goals and priorities.
    Rating:
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  • Chris Mawhorter

    Chris Mawhorter

    Client Engagement Manager at Affirma Consulting

    Web Redesign for Public Information Repository
    Project Type: Website Development
    Review Date: 19 August, 2020
    Urban Insight is communicative and extremely organised, sticking to a clear outline and never missing deadlines. They strive to provide tailored solutions to unique business problems, putting the end client’s needs as the top priority.
    Rating:
    • Work Quality:
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Urban Insight Team Bios

  • CEO
    Chris Steins
    CEO
    Chris leads Urban Insight and the sales team. He has 25 years of experience in technology consulting. He holds a Master's degree from USC in urban planning and development, is an AWS-certified Cloud Solutions Architect and Adjunct Faculty member at California Polytechnic State University.
  • Chief Operations Officer
    Mark Etter
    Chief Operations Officer
    Mark manages all project delivery and ensures the success of Urban Insight's consulting work. Mark was previously Urban Insight’s Director of Consulting, and has 20 years of experience managing complex, high-profile technology projects and specializes in usability design and evaluation.
  • Creative Director
    José Ramirez
    Creative Director
    With 20 years of creative experience, in branding, web design and strategy, José is a well-rounded leader who understands how and why design can drive strategic growth in the marketplace. He believes that good design is not only beautiful, but more importantly, effective.
  • Director of Technology
    Mark Dischler
    Director of Technology
    Mark has 20 years of experience leading the implementation of content management systems, interactive websites, and digital campaigns. Mark has a background in web development in graphic design, is a certified ScrumMaster (CSM), and a certified Google Analytics professional.

Urban Insight Clients

  • American Library Association
  • Los Angeles County Museum of Art
  • University of Southern California
  • Japanese American National Museum
  • City of Los Angeles
  • Kennedy Wilson (NYSE: KW)
  • The Broad Museum
  • Legal Services Corporation
  • Planetizen
  • The Huntington Library, Art Museum, and Gardens
  • California Arts Council
  • International Documentary Association
  • National Association of Theatre Owners
  • Stay Housed Los Angeles

Urban Insight Awards

  • Urban Insight - Award 1
  • Urban Insight - Award 2
  • Urban Design | Web Excellence Awards
  • Volunteer Work | Web Excellence Awards
  • EdTech Awards 2024
  • CSS Design Awards Special Kudos
  • 2023 Central Coast APA Best Practices Award