Urban Insight

Urban Insight Services

• Consulting
• Website Design
• Website Development
• Wordpress Website Design
• Drupal Website Design
• User Experience Design

Urban Insight Portfolio

Urban Insight Team Bios

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  Chris Steins

  CEO

  Chris leads Urban Insight and the sales team. He has 25 years of experience in technology consulting. He holds a Master's degree from USC in urban planning and development, is an AWS-certified Cloud Solutions Architect and Adjunct Faculty member at California Polytechnic State University.
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  Mark Etter

  Chief Operations Officer

  Mark manages all project delivery and ensures the success of Urban Insight's consulting work. Mark was previously Urban Insight’s Director of Consulting, and has 20 years of experience managing complex, high-profile technology projects and specializes in usability design and evaluation.
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  José Ramirez

  Creative Director

  With 20 years of creative experience, in branding, web design and strategy, José is a well-rounded leader who understands how and why design can drive strategic growth in the marketplace. He believes that good design is not only beautiful, but more importantly, effective.
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  Mark Dischler

  Director of Technology

  Mark has 20 years of experience leading the implementation of content management systems, interactive websites, and digital campaigns. Mark has a background in web development in graphic design, is a certified ScrumMaster (CSM), and a certified Google Analytics professional.

Urban Insight Clients

• Los Angeles County Museum of Art
• University of Southern California
• Japanese American National Museum
• City of Los Angeles
• Kennedy Wilson (NYSE: KW)
• The Broad Museum
• Legal Services Corporation
• Planetizen
• The Huntington Library, Art Museum, and Gardens
• California Arts Council

Urban Insight Awards

Urban Insight Press Mentions

• Planetizen

  City Planning Technology 2019 Benchmarking Study

• Brandtro

  The Brand Therapy Book, by Urban Insight's Executive Creative Strategist

• APress

  Pro Web Project Management, by Urban Insight's Leadership Team

• Routledge

  The Planner's Use of Information, 3rd Edition, by Urban Insight's CEO

Urban Insight Reviews

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  Chun Wong

  President

  Custom Website Development for Health Care Service Provider

  Project Type: Website Development

  Review Date: 26 August, 2020

  The team asked questions that clarified the project’s goals and respected the client’s time. Their work has been great and very professional. Urban Insight balanced technical development and customer service very well overall.

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  The team asked questions that clarified the project’s goals and respected the client’s time. Their work has been great and very professional. Urban Insight balanced technical development and customer service very well overall.

• James McPartlan

  IT Director at USC Price School

  Web Dev for University Tracking System

  Project Type: Website Development

  Review Date: 25 August, 2020

  The new system is praised by the administration and other colleges for its performance. Urban Insight continues to support the system, showing strong collaborative skills and unwavering commitment to the project. Their work is consistently high-quality, and they’re always professional.

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  The new system is praised by the administration and other colleges for its performance. Urban Insight continues to support the system, showing strong collaborative skills and unwavering commitment to the project. Their work is consistently high-quality, and they’re always professional.

• Ken Hixon

  Vice President at Miracle Mile Residential Association

  Web Dev & Email Marketing for Housing Association

  Project Type: Website Development

  Review Date: 25 August, 2020

  Thanks to Urban Insight's technical solutions and education, email campaigns have significantly outperformed industry standards and membership has grown steadily. Their methodical approach ensures long-term solution effectiveness. Customers can expect a communicative and thorough partner.

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  Thanks to Urban Insight's technical solutions and education, email campaigns have significantly outperformed industry standards and membership has grown steadily. Their methodical approach ensures long-term solution effectiveness. Customers can expect a communicative and thorough partner.

• Chris Mawhorter

  Client Engagement Manager at Affirma Consulting

  Web Redesign for Public Information Repository

  Project Type: Website Development

  Review Date: 25 August, 2020

  Urban Insight is communicative and extremely organised, sticking to a clear outline and never missing deadlines. They strive to provide tailored solutions to unique business problems, putting the end client’s needs as the top priority.

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  Urban Insight is communicative and extremely organised, sticking to a clear outline and never missing deadlines. They strive to provide tailored solutions to unique business problems, putting the end client’s needs as the top priority.

• Ken Bernstein

  Principal City Planner at LA Office of Historic Resources

  Web Development & Design for Historic Resource Office

  Project Type: Website Development

  Review Date: 25 August, 2020

  The websites have received overwhelmingly positive feedback from the general public, garnering two awards. Urban Insight collaborates directly with the client to ensure a seamless workflow and a quality product that meets their requirements. The team is easy to work with and responsive.

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  The websites have received overwhelmingly positive feedback from the general public, garnering two awards. Urban Insight collaborates directly with the client to ensure a seamless workflow and a quality product that meets their requirements. The team is easy to work with and responsive.

• Ryan Rozan

  Associate Director of Comp Science Student Affairs at USC

  App Development for Engineering School

  Project Type: App Development

  Review Date: 25 August, 2020

  The final app was well-received by the student population, who’ve adopted the solution at greater rates than expected. The team allowed user feedback to guide their continued modifications to the platform, readjusting their focus from mobile to web. Their staff communicated effectively.

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  The final app was well-received by the student population, who’ve adopted the solution at greater rates than expected. The team allowed user feedback to guide their continued modifications to the platform, readjusting their focus from mobile to web. Their staff communicated effectively.