Urban Insight

Urban Insight

Driving Digital Success with Innovative Strategy and Web Solutions

3530 Wilshire Boulevard, Suite 1285, Los Angeles, California 90010, United States

Urban Insight Overview

Number of Employees
Under 49
Minimal Budget
$25,000 - $50,000
Average Hourly Rate
$150/hr
Year Founded
2000
Digital Strategy | Website Design | Development and Support

Leading the Digital Landscape in Los Angeles: Urban Insight stands as the premier digital agency in Los Angeles, offering a comprehensive range of services. With our focus on digital strategy, website design, development, and support, we have established a reputation for delivering successful, award-winning, and effective websites.

Excellence in Project Leadership and Design: At Urban Insight, we prioritize strong project leadership and honest advice. Our team guides you through the entire process, ensuring transparency and effective communication.

A Proven Track Record of Success: Since our establishment in 2000, Urban Insight has successfully launched over 500 websites on-time and on-budget. We take pride in being the top-ranked web development agency and Drupal agency in the Los Angeles market area, and among the top 5 in the United States. Our track record speaks to our expertise and commitment to excellence.

Long-Term Partnerships and Exceptional Support: We value lasting partnerships with our clients. Even after the launch of their websites, 4 out of 5 clients continue to work with Urban Insight, benefiting from our website operations support. Our dedication to exceptional service is reflected in the fact that over 90% of our clients choose to collaborate with us for 4+ years.
Headquarters
3530 Wilshire Boulevard, Suite 1285, Los Angeles, California 90010, United States
Other Locations
400 E Tulip Ave., McAllen, Texas 78504, United States

Areas of Expertise

  • CMS Platforms
  • Custom Languages
  • Digital Marketing Expertise
  • Web Design Expertise
  • eCommerce Expertise
CMS Platforms
CMS Platforms
  • Drupal
  • WordPress
Custom Languages
Custom Languages
  • PHP
Digital Marketing Expertise
Digital Marketing Expertise
  • Digital Advertising
  • Growth Marketing
Web Design Expertise
Web Design Expertise
  • Responsive
eCommerce Expertise
eCommerce Expertise
  • WooCommerce
  • eCommerce Consulting

Urban Insight Portfolio

  • Urban Insight - The Broad
    Web Design
    The Broad
  • Urban Insight - Kennedy Wilson (NYSE:KW)
    Web Design
    Kennedy Wilson (NYSE:KW)
  • Urban Insight - Planetizen Courses
    Web Design
    Planetizen Courses
  • Urban Insight - University of Southern California
    Mobile App Development
    University of Southern California
  • Urban Insight - City of Los Angeles
    Web Design
    City of Los Angeles
  • Urban Insight - Los Angeles Museum of Art
    Web Design
    Los Angeles Museum of Art
  • Urban Insight - Zenput
    Web Design
    Zenput
  • Urban Insight - USC Price School of Public Policy
    Web Design
    USC Price School of Public Policy

Urban Insight Reviews

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  • Chun Wong

    Chun Wong

    President at Asolva

    Custom Website Development for Health Care Service Provider
    Project Type: Website Development
    Review Date: 26 August, 2020
    The team asked questions that clarified the project’s goals and respected the client’s time. Their work has been great and very professional. Urban Insight balanced technical development and customer service very well overall.
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  • James McPartlan

    James McPartlan

    IT Director at USC Price School

    Web Dev for University Tracking System
    Project Type: Website Development
    Review Date: 25 August, 2020
    The new system is praised by the administration and other colleges for its performance. Urban Insight continues to support the system, showing strong collaborative skills and unwavering commitment to the project. Their work is consistently high-quality, and they’re always professional.
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  • Ken Hixon

    Ken Hixon

    Vice President at Miracle Mile Residential Association

    Web Dev & Email Marketing for Housing Association
    Project Type: Website Development
    Review Date: 21 August, 2020
    Thanks to Urban Insight's technical solutions and education, email campaigns have significantly outperformed industry standards and membership has grown steadily. Their methodical approach ensures long-term solution effectiveness. Customers can expect a communicative and thorough partner.
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  • Chris Mawhorter

    Chris Mawhorter

    Client Engagement Manager at Affirma Consulting

    Web Redesign for Public Information Repository
    Project Type: Website Development
    Review Date: 19 August, 2020
    Urban Insight is communicative and extremely organised, sticking to a clear outline and never missing deadlines. They strive to provide tailored solutions to unique business problems, putting the end client’s needs as the top priority.
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  • Ken Bernstein

    Ken Bernstein

    Principal City Planner at LA Office of Historic Resources

    Web Development & Design for Historic Resource Office
    Project Type: Website Development
    Review Date: 17 August, 2020
    The websites have received overwhelmingly positive feedback from the general public, garnering two awards. Urban Insight collaborates directly with the client to ensure a seamless workflow and a quality product that meets their requirements. The team is easy to work with and responsive.
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  • Ryan Rozan

    Ryan Rozan

    Associate Director of Comp Science Student Affairs at USC

    App Development for Engineering School
    Project Type: App Development
    Review Date: 14 August, 2020
    The final app was well-received by the student population, who’ve adopted the solution at greater rates than expected. The team allowed user feedback to guide their continued modifications to the platform, readjusting their focus from mobile to web. Their staff communicated effectively.
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Urban Insight Team Bios

  • CEO
    Chris Steins
    CEO
    Chris leads Urban Insight and the sales team. He has 25 years of experience in technology consulting. He holds a Master's degree from USC in urban planning and development, is an AWS-certified Cloud Solutions Architect and Adjunct Faculty member at California Polytechnic State University.
  • Chief Operations Officer
    Mark Etter
    Chief Operations Officer
    Mark manages all project delivery and ensures the success of Urban Insight's consulting work. Mark was previously Urban Insight’s Director of Consulting, and has 20 years of experience managing complex, high-profile technology projects and specializes in usability design and evaluation.
  • Creative Director
    José Ramirez
    Creative Director
    With 20 years of creative experience, in branding, web design and strategy, José is a well-rounded leader who understands how and why design can drive strategic growth in the marketplace. He believes that good design is not only beautiful, but more importantly, effective.
  • Director of Technology
    Mark Dischler
    Director of Technology
    Mark has 20 years of experience leading the implementation of content management systems, interactive websites, and digital campaigns. Mark has a background in web development in graphic design, is a certified ScrumMaster (CSM), and a certified Google Analytics professional.

Urban Insight Clients

  • Los Angeles County Museum of Art
  • University of Southern California
  • Japanese American National Museum
  • City of Los Angeles
  • Kennedy Wilson (NYSE: KW)
  • The Broad Museum
  • Legal Services Corporation
  • Planetizen
  • The Huntington Library, Art Museum, and Gardens
  • California Arts Council

Urban Insight Awards

  • Urban Insight - Award 1
  • Urban Insight - Award 2