Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
TechWaves is an international PR agency helping Web3, AI, fintech, and cybersecurity companies earn trust, build visibility, and scale globally. We turn complex tech into compelling stories that drive real impact across media, markets, and investors...
Top Services:
- Public Relations
- Reputation Management
- Digital Strategy
- Digital Marketing
- Branding
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Firecracker PR is a new generation public relations agency that helps companies get known. For over 20 years, their proven 5-step process called Ignites has helped organizations large and small get the press they deserve. Firecracker's "Ignites" 5-step process has been helping brands get media coverage for...
Top Services:
- Public Relations
- Reputation Management
- Content Marketing
- SEO
- Social Media Marketing
- Show more
- Location
- Brea, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Story and Strategy PR is an award-winning public relations and strategic communications firm based in Fort Worth, Texas. The agency helps organizations build trust, manage crises, strengthen reputations, and increase visibility through strategic storytelling and data-driven communication. With expertise in...
Top Services:
- Public Relations
- Reputation Management
- Content Marketing
- AI Development
- Business Consulting
- Show more
- Location
- Fort Worth, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Studio Thryve is a full-stack marketing growth partner built exclusively for contractors and skilled trades. We build the foundation and infrastructure business need to get found, get booked and grow smarter- backed by resources, education, and business support in both English and Spanish. Latino-owned and...
Top Services:
- Design Services
- Branding
- Reputation Management
- Web Design
- Web Development
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- Location
- Chula Vista, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $1,000 - $10,000
GridCrafters SEO is a Dallas-based SEO agency focused on driving real leads, not just rankings. We specialize in local SEO, Google Business Profile optimization, and high-converting websites built for speed and performance. Our approach combines technical SEO, citation building, and conversion-focused design...
Top Services:
- SEO
- Digital Marketing
- CRO
- Web Design
- Web Development
- Show more
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
MedClicx is a healthcare digital marketing agency helping medical practices and healthcare organizations attract more patients, generate qualified leads, and grow online. From medical SEO and paid advertising to AI SEO, AEO, GEO, web design and development, social media marketing, and reputation management...
Top Services:
- SEO
- AEO
- PPC
- Web Development
- Digital Marketing
- Show more
- Location
- Mamaroneck, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
At Project Bionic, we champion quality over quantity - it's our secret to success! We know that the most effective social media campaigns have a creative spark and an extra dose of wit. That’s why we bring together experts with their experience + skills plus a hefty helping of comedy - yep, you heard us...
Top Services:
- Video Production
- Reputation Management
- Advertising
- CRO
- Social Media Marketing
- Show more
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Full service marketing platform, web design & development, SEO and more, for the purpose of driving leads to conversions to scale your business...
Top Services:
- Web Design
- Web Development
- Email Marketing
- WordPress Website Design
- Digital Marketing
- Show more
- Location
- Denton, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
IECAN builds AI-ready websites, intelligent intake systems, and Answer Engine Optimization (AEO) for professional service firms. We serve law firms, CPAs, financial advisors, insurance agents, recruiters, and more. Every site is hand-coded and structured for AI citation by ChatGPT, Google AI Overviews...
Top Services:
- Web Development
- Web Design
- Digital Strategy
- SEO
- Digital Marketing
- Show more
- Location
- Rathdrum, Idaho
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Skyline Creative delivers custom, high-performing sites that blend strategy, design, and functionality. We specialize in user-friendly, mobile-optimized websites tailored to drive engagement and conversions. What sets us apart? A holistic marketing approach. Every site is built with SEO, branding, and...
Top Services:
- Graphic Design
- Branding
- Public Relations
- Reputation Management
- Web Development
- Show more
- Location
- Mooresville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Webosition helps businesses stand out in crowded markets through strategic digital positioning. From brand strategy and website development to SEO, AI visibility, and reputation management, we create digital experiences that attract and convert...
Top Services:
- Business Consulting
- SEO
- Web Design
- Web Development
- Market Research
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Grow Local Flow helps Jacksonville and St. Augustine small businesses rank higher in Google Maps and the Local 3-Pack. We specialize in Local SEO, Google Business Profile optimization, custom website design, AI search optimization (GEO), and Google Ads.Services include on-page SEO, schema markup, citations...
Top Services:
- Digital Services
- Digital Strategy
- Web Design
- Web Development
- Digital Marketing
- Show more
- Location
- Saint Johns, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Lawn & Land Marketing is THE digital marketing for the the green industry. We specialize in generating leads for lawn care, landscaping, hardscaping, and other green industry businesses by getting your digital marketing right. Become the best known green industry service provider in your area!...
Top Services:
- Digital Marketing
- SEO
- PPC
- Reputation Management
- Web Design
- Show more
- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
We generate qualified buyer leads for $25,000 to $100,000+ wellness devices , equipment & technology...
Top Services:
- Media Buying
- PPC
- Advertising
- Digital Strategy
- Reputation Management
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
Google and Meta ads, CRM and instant follow-up for home services, medical and auto businesses, with every ad dollar tied to the booked jobs it produced...
Top Services:
- PPC
- Digital Marketing
- Social Media Marketing
- Media Buying
- CRO
- Show more
- Location
- Garland, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Lewis SEO Houston is a full service Digital Marketing Company that has been in business since 2008 and each member of our team has at least a decade of experience in their digital marketing specialty which includes Technical SEO, eCommerce SEO, Social Media Marketing, Web Design, Content Creation, Graphic...
Top Services:
- SEO
- Web Design
- Reputation Management
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
We help businesses grow and scale through high-end website design, strategic advertising, and online brand development driving visibility, engagement and sales...
Top Services:
- Digital Marketing
- SEO
- Reputation Management
- Location
- Lewiston, Maine
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Mbawine Consultants provides comprehensive surgical support services, needs assessment, and specialized education for sterile processing departments. The firm offers sterile processing certification classes for CRCST, alongside interim management and staffing solutions for surgical and ambulatory-surgical...
Top Services:
- eCommerce
- Business Consulting
- Reputation Management
- Location
- Bronx, Idaho
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $46/hr
- Minimal Budget
- $1,000 - $10,000
Medical Marketing Firm is an AI-powered agency working exclusively with cosmetic and aesthetic medical practices plastic surgeons, med spas, dermatologists, and cosmetic dentists. Founded by a 22-year Google Ads veteran, we run AI at every layer: machine learning bid optimization, AI-assisted content trained...
Top Services:
- PPC
- Market Research
- Web Design
- SEO
- Reputation Management
- Show more
- Location
- Madison, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
We help local businesses get more clients organiclly from Google search, Google Maps, and AI tools like Google AIO, ChatGPT, and more...
Top Services:
- SEO
- Digital Marketing
- Web Design
- UI/UX Design
- Reputation Management
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
We think outside the box and are confident about delivering exceptional results in every digital channel.We firmly believe in our vision that the only limits that exist are those you put on yourself, and we are on a mission to remove them from your life...
Top Services:
- Graphic Design
- Reputation Management
- Digital Strategy
- Web Design
- WordPress Website Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $70/hr
- Minimal Budget
- $1,000 - $10,000
Based in Virginias New River Valley, helping businesses everywhere grow smarter. Whether youre a local shop or a multi-property brand, my focus is the same: real results, real clarity, and real partnership...
Top Services:
- Digital Marketing
- Reputation Management
- SEO
- Social Media Marketing
- PPC
- Show more
- Location
- Fairlawn, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
Most businesses aren't invisible--they're just not showing up where decisions are made. Today, that means AI-driven search like ChatGPT and Google SGE. If your business isn't being surfaced as the trusted answer, you're losing opportunities before conversations even start...
Top Services:
- Digital Strategy
- Reputation Management
- Web Design
- Web Development
- SEO
- Show more
- Location
- Apex, North Carolina
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
DentalBase is an all-in-one AI platform built exclusively for dental practices. From attracting new patients to automating front-desk operations, DentalBase handles the marketing and operational load so dentists can focus on care. The platform includes a conversion-focused website, local SEO, Google and...
Top Services:
- Digital Services
- Reputation Management
- Web Design
- Web Development
- SEO
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1000/hr
- Minimal Budget
- $1,000 - $10,000
Whether you are looking for improved reputation management, creative search marketing strategies, or a new website build, our agency has the resources to help you achieve your business goals...
Top Services:
- Graphic Design
- Reputation Management
- Digital Strategy
- Web Design
- WordPress Website Design
- Show more
- Location
- Irvine, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
HLK Marketing is a discreet reputation management agency in Huntington Beach, CA, and the best online reputation management company for CEOs, founders, celebrities and law firms. Since 2015, reputation management consultant Hayden Koch has delivered executive and personal reputation management services...
Top Services:
- Digital Services
- Reputation Management
- Creative Services
- Digital Strategy
- Web Development
- Show more
- Location
- Huntington Beach, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $70/hr
- Minimal Budget
- $1,000 - $10,000
Intentional Marketing is an expert in assisting firms to realize their marketing objectives. Our experienced team has the knowledge, resources, and experience to develop a complete approach that will maximize your reach and influence. Our offerings include of content marketing, digital marketing, SEO, and...
Top Services:
- Digital Strategy
- Digital Marketing
- Content Marketing
- Public Relations
- Reputation Management
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
Ghostwriting Founder is a recognized firm that offers high-quality ghostwriting services. We assist people and companies bring their ideas to life via professionally produced content by using a team of talented writers and editors...
Top Services:
- Content Marketing
- Branding
- Digital Marketing
- SEO
- Reputation Management
- Show more
- Location
- Berkeley, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
At Kindred Studio, we help women-led e-commerce brands scale with smart, done-for-you marketing that actually works. From content and email to SEO and paid ads, we create strategy that feels aligned with your brand and gets real results. Our goal is to take marketing off your plate so you can focus on growing...
Top Services:
- Digital Marketing
- PPC
- Social Media Marketing
- SEO
- Reputation Management
- Show more
- Location
- Greenville, South Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Skyrunner Consulting helps small and mid-sized businesses show up when customers ask ChatGPT, Gemini, Perplexity, or Google's AI who to hire. Based in Ridgefield, Washington, and founded in 2024 by Mark Hadley, we combine technical SEO, schema, Google Business Profile work, reviews, and expert content into...
Top Services:
- SEO
- AEO
- Digital Strategy
- Content Marketing
- Reputation Management
- Show more
- Location
- Ridgefield, Washington
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Turn Traffic into High-Converting SalesBoost your brand's growth with a simple, proven formula: More Awareness + More Engagement = More Sales.Accelerated Traffic & Revenue: Get tailored digital marketing campaigns designed specifically to attract and convert qualified buyers...
Top Services:
- Social Media Marketing
- Digital Services
- Branding
- Reputation Management
- Digital Strategy
- Show more
- Location
- Milwaukee, Wisconsin
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Custom healthcare websites designed to improve patient experience, increase online visibility, and help clinics grow with modern web design and SEO...
Top Services:
- Graphic Design
- Digital Services
- Public Relations
- Reputation Management
- Digital Strategy
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Our goal is to give local businesses throughout the world a chance to thrive in the digital space at a fair price. We take pride in going the extra mile and caring about each of our client’s unique needs. We customize plans, strategies, and work for them around the clock to ensure growth, success, and new...
Top Services:
- Email Marketing
- Social Media Marketing
- Reputation Management
- Digital Marketing
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
We are a brand strategy agency strategizing brands and their ecosystem for entrepreneurial, small, and mid-sized organizations...
Top Services:
- Business Consulting
- Market Research
- Reputation Management
- Branding
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Alyft helps small and medium-sized businesses in Roseburg, Sutherlin, Winston, and across Douglas County, Oregon grow with digital marketing, local SEO, reputation management, and small business automation. As a trusted SEO agency, we provide AI receptionists, review management, and workflow automation to...
Top Services:
- SEO
- Digital Marketing
- Reputation Management
- AI Development
- Show more
- Location
- Roseburg, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $185/hr
- Minimal Budget
- $1,000 - $10,000
As a brand-first digital agency, we prioritize your brands identity in every strategy we create. Our approach is centered around understanding your brands unique story, values, and vision, ensuring that every digital touchpoint reflects and reinforces your brands essence...
Top Services:
- Email Marketing
- Digital Marketing
- Web Design
- Social Media Marketing
- Reputation Management
- Show more
- Location
- Ocean Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Scoompy Inc. is a U.S.-based full-service digital marketing agency helping businesses grow through SEO, GEO, PPC, advertising, branding, public relations, content marketing, email marketing, digital strategy, web design, and development. We work as an extension of our clients in-house teams, combining search...
Top Services:
- Digital Services
- Graphic Design
- Public Relations
- Digital Strategy
- Reputation Management
- Show more
- Location
- San Marcos, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Night Fox is an SEO and web design company with locations in Redmond and Spokane, Washington. We specialize in custom websites and hand coding that search engines love...
Top Services:
- SEO
- Digital Marketing
- Web Design
- Web Development
- Digital Strategy
- Show more
- Location
- Spokane, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Appnector is a digital growth agency focused on helping businesses strengthen their online presence, increase revenue, and engage their audiences. The company combines digital marketing, sales automation, website development, and app development to provide businesses with tailored digital solutions...
Top Services:
- AEO
- SEO
- PPC
- Social Media Marketing
- Digital Marketing
- Show more
- Location
- Arlington, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Master of One Marketing is a veteran-owned, minority-owned boutique SEO and digital marketing agency in Colorado Springs. We keep a small client roster of local service businesses, law firms, dental practices and contractors, so every account gets senior attention, not a junior rep. Our focus is local SEO...
Top Services:
- SEO
- Digital Marketing
- AEO
- CRO
- PPC
- Show more
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
Running with Strategy is a Miami marketing agency that gets founders and local businesses chosen when people go looking. We build the brand, run social media and Meta ads, and fix the places Google and AI assistants like ChatGPT read about you, so the next person who asks who to hire hears your name. Most of...
Top Services:
- Digital Marketing
- Social Media Marketing
- Branding
- AEO
- SEO
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Cube Creative Design works with small business and private schools to create videos, search engine optimized websites, and digital marketing plans including content marketing...
Top Services:
- SEO
- Web Design
- Reputation Management
- Digital Marketing
- PPC
- Show more
- Location
- Asheville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
From SEO and PPC to Content and Social Media, OptZoom Digital Agency will help you create an effective online marketing strategy that drives results. Get started today and grow your business!...
Top Services:
- PPC
- SEO
- Reputation Management
- Social Media Marketing
- CRO
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
We are a one-stop social media agency that provides everything needed to elevate your brand's online presence...
Top Services:
- Graphic Design
- Branding
- Reputation Management
- Logo Design
- Creative Services
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data-Driven Omnichannel Growth Marketing Strategies. Including - Brand Amplification: ICP Touchpoint Optimization, Lead Generation: Increased Website Conversions, Reputation Building: SME Content Creation & Distribution, Social Media Engagement: Increased Followers & Post Interactions...
Top Services:
- Branding
- Digital Strategy
- Digital Services
- Creative Services
- Graphic Design
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
The Sailboat Agency assists small and medium-sized companies maximize their marketing budgets and achieve their company objectives by designing and implementing marketing strategies that are tailored to their specific needs...
Top Services:
- Digital Services
- PPC
- SEO
- Content Marketing
- Branding
- Show more
- Location
- Naples, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Marketing by the C is a full-service marketing and media firm providing tailored solutions to locally owned businesses in San Jose and the Greater South Bay...
Top Services:
- Web Design
- Video Production
- Reputation Management
- Web Development
- WordPress Website Design
- Show more
- Location
- San Jose, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $185/hr
- Minimal Budget
- $1,000 - $10,000
We specialize in everything from website development and paid advertising to billboard design and direct mail campaigns. Our goal is to drive growth. When we collaborate with clients, we focus on the return on investment that our marketing strategies deliver...
Top Services:
- Digital Services
- Digital Marketing
- PPC
- SEO
- Social Media Marketing
- Show more
- Location
- South Jordan, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Custom web design and development serving West Michigan. Best local website design company serving all of you business web needs. Affordable website design to help grow or start your business on the web...
Top Services:
- Web Design
- Web Development
- WordPress Website Design
- eCommerce Development
- UI/UX Design
- Show more
- Location
- Ludington, Michigan
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
POSITION1 is full service digital marketing agency with 20 years experience in Digital Marketing, Ecommerce, SEO, SEM, PPC, Social Media, Web Design, Reputation Management, Reviews, Branding and Business turnarounds...
Top Services:
- Branding
- Digital Marketing
- Social Media Marketing
- Reputation Management
- Show more
- Location
- Laguna Beach, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Reputation Management Companies by City
Reputation Management Companies by State
Popular Services
Why companies trust DesignRush
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Online Reputation Management FAQs
What does a reputation management company do?
Reputation management directly affects revenue and trust.
Reputation management typically includes:
- Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
- Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
- Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
- Crisis and issue response to contain negative press, complaints, or reputational risks
- Content and presence management to ensure brand-owned channels accurately reflect company values and messaging
In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions.
How much do reputation management companies in the USA charge?
Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect:
- Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
- Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
- Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
- Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
- Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.
Can a business rebuild trust after reputational damage?
Yes, they can absolutely rebuild trust after reputational damage.
Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.
Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.
If you’re in this situation, a reputation management agency will help you do the following:
- Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
- Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
- Respond transparently with explicit acknowledgment and visible corrective actions.
- Engage directly with feedback to demonstrate accountability and regain confidence.
- Reinforce positive trustsignals by amplifying verified reviews, testimonials, and earned coverage.
What’s the difference between brand management and reputation management?
Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates. Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior.
Here’s a more detailed breakdown of their differences:
| Brand Management | Reputation Management |
|
|
With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth.
Is reputation management different for small businesses vs. large enterprises?
Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.
For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.
With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:
- Monitoring and responding to reviews
- Local search visibility and credibility
- Consistent customer experience and feedback
As for large enterprises, reputation management operates at a broader level. It typically involves:
- Cross-functional coordination across PR, legal, HR, and leadership
- Ongoing media and sentiment monitoring
- Governance, leadership visibility, and crisis preparedness




















































