Looking for a reputation management company to boost your online presence and protect your brand's public image? We have reviewed hundreds of verified client feedback and success stories to curate this list of leading reputation management agencies — all to help businesses like yours find the right partner. Browse our directory and refine your search by location, budget, expertise, and more to commence your search.  

  

I have selected the top reputation management companies from over 860 service providers based on their expertise, service scope, completed projects, client satisfaction, and notable recognitions. To identify the best agencies in the reputation management niche, I followed DesignRush’s established selection methodology, so you can trust that thorough research and industry standards back these picks.

My top picks from DesignRush’s most popular reputation management agencies

1. Digital Silk

Reputation Management - Digital Silk
[Source: Digital Silk]
  • Average hourly rate: $150
  • Minimum budget: Inquire
  • Founded: 2015
  • Size: 100-249
  • Location: New York City, NY
  • Notable clients: IBM, P&G, Microsoft, Sony, NASA

I found Digital Silk’s reputation management to be surprisingly holistic (and super strategic). With over 150 experts on board, it knows how to build smart, long-term brand strategies beyond just a pretty logo. What impressed me most was how seamlessly it weaves reputation management into everything else — branding, SEO, social media, you name it. I like how it takes a proactive approach, not just cleaning up bad press but creating a strong, lasting public image from the ground up. That kind of full-picture thinking made me stop and take notice.

Check Digital Silk Agency Profile

2. Webspero Solutions

Reputation Management - Webspero Solutions
[Source: Webspero Solutions]
  • Average hourly rate: $25
  • Minimum budget: $1,000-$10,000
  • Founded: 2015
  • Size: 50-99
  • Location: Mohali, India
  • Notable clients: Couture Candy, Tiny Hearts Education, Dragon Bicycles, Italian Food Online, Keababies

I came across Webspero Solutions, and its results honestly blew me away. When I first looked into Webspero Solutions, I was curious about their reputation management. However, what caught my eye was how they combined it with powerhouse SEO, PPC, CRO, and even eCommerce optimization for platforms like Shopify and Magento. I liked how it doesn’t just protect a brand — it actively helps it grow. Its track record is over $2.4 billion in client revenue, 80,000+ leads generated, and more than 1,200 business websites designed. That kind of holistic, growth-focused approach stood out to me.

Check Webspero Solutions Agency Profile

3. FATbit Technologies

Reputation Management - FATbit Technologies
[Source: FATbit Technologies]
  • Average hourly rate: $30
  • Minimum budget: Under $1,000
  • Founded: 2004
  • Size: 100-249
  • Location: Mohali, India
  • Notable clients: Weedmayhem, UNI DIAMONDS, KIYOS, Mycart, Deals-At-Work

FATbit Technologies is practical, and that’s exactly why I liked them. When I was researching reputation management agencies, FATbit Technologies stood out for being both strategic and incredibly down-to-earth. I liked that it didn’t just talk in buzzwords — they focused on real, actionable steps. Its mix of data-driven digital marketing and proactive reputation management felt refreshingly practical. If you’re trying to build a credible online presence and keep it strong over time, FATbit gets it right.

Check FATbit Technologies Agency Profile

The best rated reputation management agencies that stood out for all the right reasons

1. Denver Web Success LLC

Reputation Management - Denver Web Success LLC
[Source: Denver Web Success LLC]
  • Average hourly rate: Inquire
  • Minimum budget: $1,000-$10,000
  • Founded: 2008
  • Size: Under 49
  • Location: Denver, CO
  • Notable clients: Irie Cabinetry, Rallye Coach Works, V.A.M.P. Stucco, 303 Windows, Colorado PDR

I came across Denver Web Success and liked how personal its approach felt. What caught my attention about Denver Web Success LLC was how much it emphasized understanding not just you but your competitors, too. I liked that it offers a free analysis to help you spot online opportunities and strengths right out of the gate. It’s a super personalized experience — from web design and development to ongoing marketing and analytics — and it all revolves around one thing: helping you build (and keep) a solid reputation online.

Check Denver Web Success LLC Agency Profile

2. Ignite Visibility

Reputation Management - Ignite Visibility
[Source: Ignite Visibility]
  • Average hourly rate: Inquire
  • Minimum budget: $1,000-$10,000
  • Founded: 2012
  • Size: 100-249
  • Location: San Diego, CA
  • Notable clients: Tony Robbins, Wedding Wire, DoorDash, 5 Hour Energy, COX

I picked Ignite Visibility because I was drawn to its full-service setup — especially how seamlessly it ties reputation management into the bigger picture of digital marketing. With over 200 creative minds on its team (yes, it’s a big one), it has built a strategy about clear goals, smart forecasting, and keeping customers happy. I liked how it unifies your messaging across every channel, ensuring your brand looks good wherever it appears.

Check Ignite Visibility Agency Profile

3. Search Manipulator

Reputation Management - Search Manipulator
[Source: Search Manipulator]
  • Average hourly rate: $75
  • Minimum budget: $1,000-$10,000
  • Founded: 2009
  • Size: Under 49
  • Location: San Francisco, CA
  • Notable clients: Blossom Water, Megatel Homes, Perfect Choice Exteriors, Reliable Roofing Retrofit, We Fix Ugly Pools

I found Search Manipulator super effective when scrubbing the internet clean. What stood out about Search Manipulator was its ability to remove harmful stuff from search engines and platforms like Google, YouTube, Yelp — and even public court records. I liked that it doesn’t bury the bad but boosts the good with solid SEO work. Unsurprisingly, it has been featured in places like the Huffington Post and ESPN Radio — it has earned a reputation for turning reputations around.

Check Search Manipulator Agency Profile

The best-fit reputation pros for every business size

Startup: Percepto

Reputation Management - Percepto
[Source: Percepto]
  • Average hourly rate: $150
  • Minimum budget: $1,000-$10,000
  • Founded: 2007
  • Size: Under 49
  • Location: Tel Aviv, Israel
  • Notable clients: Bird, Refundit, SolarEdge, Exclusive Worldwide, EcoFlow

I’ve been following Percepto’s work for a while — and its reputation game is seriously strong. After checking out quite a few agencies, I have to say I respect how Percepto brings nearly two decades of experience. I liked how it doesn’t just stick to traditional ORM — it blends digital PR, social media, branding, and content marketing to craft a smart, layered strategy. Whether you're trying to recover from a PR mess or just want to maintain a spotless image, it can protect your name and ensure the right people hear the right message.

Check Percepto Agency Profile

Small business: Reputation911

Reputation Management - Reputation911
[Source: Reputation911]
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2010
  • Size: Under 49
  • Location: Mendon, MA

I found Reputation911’s tools practical for controlling your online story. One thing I liked about Reputation911 is how it breaks down their services into easy-to-understand categories — like My Business Reputation™ and My Online Privacy™. It made everything feel approachable, even if you’re new to reputation management. It has been doing this for a while, and its strategies are built for long-term peace of mind. If you’re dealing with a crisis or just want to clean up your search results, it has solid, proven methods to help.

Check Reputation911 Agency Profile

Medium business: TheBestReputation

Reputation Management - TheBestReputation
[Source: TheBestReputation]
  • Average hourly rate: $100
  • Minimum budget: Inquire
  • Founded: 2014
  • Size: Under 49
  • Location: Williamsburg, VA
  • Notable clients: LA Weekly, International Business Times, Forbes Councils

I looked into TheBestReputation, and I was seriously impressed by how hands-on it is. I could instantly tell it's not just about fixing things — it's about building something strong from the ground up. I like how it blends media relations, branding, and SEO with practical crisis management. Whether you're trying to recover from negative press or just want to boost your visibility correctly, its team of experts knows how to get real results that stick.

Check TheBestReputation Agency Profile

Enterprise: Rhino Reviews

Reputation Management - Rhino Reviews
[Source: Rhino Reviews]
  • Average hourly rate: Inquire
  • Minimum budget: $1,000-$10,000
  • Founded: 2019
  • Size: Under 49
  • Location: Philadelphia, PA
  • Notable clients: Accounting Seed, CiiRUS, Frontpoint Security, PCI East Coast Auctions, Vision One Laser & Surgery Center

I checked out Rhino Reviews, and here’s why I think it stands out. It brings together the best of both worlds: the technical know-how of a big firm with the personalized touch you'd expect from a boutique agency. What I like about it is how it manages to tailor the approach to each client, from review management to crisis PR. It has built a solid reputation with C-suite executives and entrepreneurs, which speaks volumes about its expertise. If you’re looking for a well-rounded reputation management service, it knows its stuff!

Check Rhino Reviews Agency Profile

Affordable and effective, these are the wallet-friendly agencies that deliver

1. Sarabi Media

Reputation Management - Sarabi Media
[Source: Sarabi Media]
  • Average hourly rate: $75
  • Minimum budget: Under $1,000
  • Founded: 2015
  • Size: Under 49
  • Location: Colorado Springs, CO
  • Notable clients: Mobo Cruiser, Tabula Rasa Essential, Uncorked Wine Shops, Healthy Pets Mountain West, Peaks Recovery Center

I found Sarabi Media to be a perfect fit for comprehensive reputation management. I liked how Sarabi Media combines reputation management with other services like social media marketing, graphic design, and website creation. What stood out to me is how it tailors the services to create a fully customized reputation management strategy for each client. Its approach lets businesses keep a close eye on customer feedback and mentions, which I think is so important. It even offers bundled packages for brand awareness, social media management, and site optimization, making finding the perfect fit for your needs easy. If you want to cover all your bases in one place, Sarabi Media could be a great choice!

Check Sarabi Media Agency Profile

2. SBO Buzz

Reputation Management - SBO Buzz
[Source: SBO Buzz]
  • Average hourly rate: $100
  • Minimum budget: Under $1,000
  • Founded: 2012
  • Size: Under 49
  • Location: Chicago, IL
  • Notable clients: Spectacular Eyecare, Big Bend Family Eye Care, Todays Dental of Illinois, Eastside Orthopedics &Sports Medicine, The Endorphin Effect

I found SBO Buzz to be a great choice for reputation management with a personal touch. It integrates reputation management services into other digital marketing strategies. It has been around for over a decade, so it knows what it’s doing when it comes to helping businesses reach their customers with accurate, easy-to-access information. What impressed me is how its ORM services are personalized, aligning perfectly with its web development, SEO, content marketing, PPC, and social media marketing efforts. If you’re looking for a team that combines strong reputation management with a comprehensive digital strategy, SBO Buzz might be the right fit!

Check SBO Buzz Agency Profile

3. Anuva LLC

Reputation Management - Anuva LLC
[Source: Anuva LLC]
  • Average hourly rate: $15
  • Minimum budget: Under $1,000
  • Founded: 2006
  • Size: Under 49
  • Location: Folsom, CA
  • Notable clients: Zammex Nutrition LLC, Art OF Tea, COREO, MORCAN DIRECT, Copado Inc

I discovered Anuva LLC as a trusted go-to for reputation management and web marketing. It offers a comprehensive suite of services tailored to boost online reputations. Specializing in internet branding, eCommerce promotion, SEO, and PPC management, Anuva has been in the business for 18 years and has built a strong track record with over 600 successful projects. What stood out to me was their team of 60+ experienced professionals who use white hat techniques to secure top 10 client search rankings. With a client base of over 70 businesses, it’s clear that Anuva is trusted for its ability to deliver real, long-term results in reputation management.

Check Anuva LLC Agency Profile

The crisis experts worth calling when things go sideways

1. NP Strategy

Reputation Management - NP Strategy
[Source: NP Strategy]
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2013
  • Size: Under 49
  • Location: Columbia, SC
  • Notable clients: Lone Star Ag Credit, MAKO Medical, Haile Gold Mine, Lenovo, Samsung

I liked NP Strategy because it has a strong presence in 24 locations across the US and specializes in helping businesses navigate tough situations. Its expertise in crisis management impressed me, especially how it handles delicate circumstances with care. One story that stood out to me was its work with Lone Star Ag Credit, where a senior loan officer committed fraud, severely impacting the company’s reputation.

NP Strategy Success Story

  • Challenge: A senior loan officer at Lone Star Ag Credit, a rural financing system, committed fraud, significantly damaging the business's reputation. This incident led to a loss of customer confidence and internal issues like low employee morale and a high turnover rate.
  • Solution: In this case, NP Strategy implemented targeted strategies, including advertising, internal communications, and public relations, to restore the company’s image. I admired its storytelling approach — using employee and customer videos to share positive narratives about the business. It’s clear that NP Strategy doesn’t just focus on the external; it also works on repairing internal morale.
  • Results: Thanks to NP Strategy’s efforts, Lone Star Ag Credit was able to revive its market reputation and rebuild strong relationships with employees, customers, and the community. It’s this type of comprehensive, thoughtful approach that made me appreciate NP Strategy’s work.

Check NP Strategy Agency Profile

2. NetReputation

Reputation Management - NetReputation
[Source: NetReputation]
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2011
  • Size: 50-99
  • Location: Sarasota, FL
  • Notable clients: Ads2Convert, Atlantic International Capital, Envyus Media, Fj Holdings, Allstate Financial Services LLC

I had to mention NetReputation because I was truly impressed by how it helped a client tackle a serious online reputation issue. This agency is known for working with high-profile public figures and businesses in the US and UK, and it has been recognized as the World's Leading Online Reputation Management Company by Newsweek for two years in a row. What I like about it is how comprehensive the services are. From reputation analysis to content creation and social media management, it covers everything needed to protect and restore an online presence.

NetReputation Success Story

  • Challenge: One particular success story caught my attention. A client came to it with a problem: unfounded negative content was damaging their reputation, and despite extensive efforts, they couldn't get rid of it. The client needed to remove unfounded online material negatively affecting his reputation. He could not eliminate this derogatory information despite extensive efforts and thus sought professional assistance.
  • Solution: NetReputation came in and used its advanced techniques to pinpoint the sources of the harmful content. It employed advanced removal techniques and leveraged its industry connections to address the issue effectively.
  • Results: Within just three weeks, it successfully removed everything, accomplishing in a matter of weeks what the client had been struggling with for over a year. This quick, effective result stood out to me, especially because it exceeded the client’s expectations and earned high praise for the professionalism and guidance of the NetReputation team.

Check NetReputation Agency Profile

3. ECPR Texas

Reputation Management - ECPR Texas
[Source: ECPR Texas]
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 1995
  • Size: Under 49
  • Location: Austin, TX
  • Notable clients: Texarkana College, Foundation Communities, St Davis Health Care, Austin FC, Austin Board of REALTORS

ECPR Texas stood out to me as a long-standing reputation management company with a fantastic reputation for handling crisis communication. It has been in the game for a while and has built a solid track record for success in crisis planning and management campaigns. What I liked about ECPR Texas is how it helps clients prepare for crises ahead of time. It provides media training and develops strategic messaging plans, which I think is crucial for businesses looking to maintain a positive reputation no matter what comes their way.

ECPR Texas Success Story

  • Challenge: One success story that grabbed my attention was how they helped the Texas School for the Blind and Visually Impaired (TSBVI) during a staffing crisis. The school was dealing with shortages and fewer new applicants, threatening its ability to maintain high educational standards.
  • Solution: ECPR Texas stepped in with a creative digital targeting campaign. They documented "a day in the life" of TSBVI employees, creating over 30 custom video assets and launching 17 targeted social media campaigns. They even put together social media toolkits for parents to spread the word.
  • Results: The result was a 35% increase in job applications for TSBVI, which was a huge success. I admire how ECPR Texas blended innovative strategies with real-world needs to resolve a tough situation for its client.

Check ECPR Texas Agency Profile

The criteria behind my top choices

I thoroughly evaluated each agency's clients, feedback, testimonials, industry reputation, team skills, and management performance to determine the finest reputation management companies.

The following criteria came into play for conducting a comprehensive evaluation:

  • Verified client reviews: Quality of work, reliability, and client satisfaction
  • Robust portfolio: Previous projects with successful outcomes
  • Awards and media recognition: Accolades and press mentions signifying thought leadership, innovative approaches, and authority in the field
  • Team bios: Team members' profiles listing relevant experience and specializations
  • Reputation management expertise: Strategies, techniques, and practices used to monitor, influence, and improve the public image and perception of an individual, brand, or organization across various platforms and interactions

Discover more about the process I used on the DesignRush Agency Ranking Methodology page.

Best Reputation Management Agencies

889 Companies
Rankings updated: June 21, 2025

Find a Reputation Management Company Near you

  • Quirky Digital

    Turning SEO doubters into believers
    A results-driven, award-winning SEO agency dedicated to helping your business grow by connecting you with the right audience on Google.Search is at the core of everything we do.Every team  [... view the full profile of Quirky Digital]
    Liverpool, United Kingdom
    Under 49 $100/hr $10,000 - $25,000
    VISIT WEBSITE
  • No Bounds Digital

    We enable business growth with HubSpot.
    We enable business growth with HubSpot.  [... view the full profile of No Bounds Digital]
    Ephrata, Pennsylvania
    Under 49 $185/hr $1,000 - $10,000
    VISIT WEBSITE
  • Simplifying Digital. Amplifying You.
    Pacific Creative Studio is a boutique digital marketing business located in the heart of the Pacific Northwest. Our mission is to take he complications out of good online foundations to allow every  [... view the full profile of Pacific Creative Studio]
    Port Angeles, Washington
    Under 49 $45/hr Under $1,000
    VISIT WEBSITE
  • Percepto

    Digital Thinking. Powerful Impact.
    Percepto is a group of digital strategists, thinkers, and storytellers who offer online communications solutions to high-profile business leaders, brands, and organizations. Percepto's services  [... view the full profile of Percepto]
    Tel Aviv, Israel
    Under 49 $150/hr $1,000 - $10,000
    VISIT WEBSITE
  • DLPR

    Finance & Professional Services PR for Companies of All Sizes
    DLPR is a nationally renowned financial public relations firm that collaborates with communications partners for industry leaders in professional services, asset and wealth management, fintech/B2B  [... view the full profile of DLPR]
    New York City, New York
    Under 49 $400/hr $10,000 - $25,000
    VISIT WEBSITE
  • CDJ & Associates

    "Gladiators in a suit" for your reputation, your brand & your success!
    CDJ & Associates is a boutique business management firm specializing in crisis, reputation, PR & strategic management. Our ideal clients range from CEO's and entrepreneurs to political and public  [... view the full profile of CDJ & Associates]
    Southfield, Michigan
    Under 49 $125/hr $10,000 - $25,000
    VISIT WEBSITE
  • NewReputation

    Revel in the glory of your reputed company
    NewReputation stands as a holistic reputation management agency catering to both individuals and businesses. Our mission revolves around sculpting sentiment across various digital dimensions, namely  [... view the full profile of NewReputation]
    New York City, New York
    Under 49 $150/hr $1,000 - $10,000
    VISIT WEBSITE
  • Reputation911

    We Make You Look Good Online
    Since 2010, Reputation911 has been providing individuals, businesses, and brands with reputation management services to take control of their online presence.  [... view the full profile of Reputation911]
    Mendon, Massachusetts
    Under 49 Inquire Inquire
    VISIT WEBSITE
  • Rosemont Media

    A Modern Ad Agency for Healthcare
    At Rosemont Media, we are passionate about creating original, customized digital marketing solutions designed to boost business for our healthcare clients. Through our extensive experience and  [... view the full profile of Rosemont Media]
    San Diego, California
    50 - 99 Inquire $1,000 - $10,000
    VISIT WEBSITE
  • Digital Silk

    DesignRush Design Award Winner
    Growing Brands Online
    Digital Silk is an agency focused on Creating Superior Digital Experiences for their clients. They create cutting-edge brand strategies, websites, apps and results-driven marketing campaigns for  [... view the full profile of Digital Silk]
    New York City, New York
    100 - 249 $150/hr Inquire
    VISIT WEBSITE
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  • SEO Consult Services

    Serve your niche and dominate your market. Talk to us now and transform the way you gain new listing
    Enhance your online presence through our specialized SEO guidance. Our digital marketing agency focuses on assisting professionals in acquiring qualified leads and increasing sales, enabling you to  [... view the full profile of SEO Consult Services]
    Dubrovnik, Croatia
    Under 49 $40/hr $1,000 - $10,000
  • Wowbix

    Affordable Digital Marketing Company that helps you SELL MORE!
    Wowbix is an affordable digital marketing company based in Paramus, NJ. It proudly helps local and multinational businesses effectively market their products/services online.  [... view the full profile of Wowbix]
    Paramus, New Jersey
    Under 49 $50/hr $1,000 - $10,000
  • Tech2globe

    You authorize, we improvise!!
    Tech2Globe is a name that stands for reliability, efficiency & trust. A team that works hard to provide best solutions to our clients, management that makes sure the timely execution of projects and a  [... view the full profile of Tech2globe]
    New York City, New York
    250 - 499 $25/hr $1,000 - $10,000
  • Search Manipulator

    We will make you look great online. Pay-per-performance based.
    We get you on high domain authority sites to boost your SEO and online presence. We can help you outrank competitors, make sure you have beautiful 5-star listings on your page 1, and can bury negative  [... view the full profile of Search Manipulator]
    San Francisco, California
    Under 49 $75/hr $1,000 - $10,000
  • WebiMax

    Results Driven Digital Marketing Services
    With a wealth of experience in the realm of digital marketing and reputation management, the WebiMax team stands as a beacon of expertise, consistently delivering tangible success to our clients in  [... view the full profile of WebiMax]
    Evesham, New Jersey
    50 - 99 $100/hr $1,000 - $10,000
  • TheBestReputation

    We help Individuals and businesses restore their online reputation
    Collaborate with a frontrunner in the field of Online Reputation Management, media relations, and content removal strategies. TheBestReputation stands at the forefront of Online Reputation Management  [... view the full profile of TheBestReputation]
    Williamsburg, Virginia
    Under 49 $100/hr Inquire
  • Exceptional Design & Marketing
    Denver Web Success is a web design firm that you can trust. Concentrating only on the Denver Colorado marketplace, Denver Web Success places great emphasis on personal service to provide top-quality  [... view the full profile of Denver Web Success LLC]
    Denver, Colorado
    Under 49 Inquire $1,000 - $10,000
  • Matrix Bricks

    Top Rated: 5-star Average Reviews
    Digital Transformation | IT Consulting - We build your business brick by brick!
    At Matrix Bricks, we fuse cutting-edge technology with creative innovation to elevate your business performance globally.  [... view the full profile of Matrix Bricks]
    Mumbai, India
    Under 49 $45/hr Under $1,000
  • Sky SEO Digital

    Digital Marketing Results, Delivered.
    Sky SEO Digital works with a diverse range of clients from a variety of sectors. Our marketing gurus are ready to assist you in establishing a marketing strategy that will propel your company forward.  [... view the full profile of Sky SEO Digital]
    Miami, Florida
    Under 49 $50/hr Under $1,000
  • MJSEO.Agency

    Boost Your Cannabis Business with Proven MjSeo Agency!
    If you have a business in the cannabis niche, and you plan to increase profits through the Internet, then you should think about SEO promotion.MjSeo Agency will help you to be at the first place in  [... view the full profile of MJSEO.Agency]
    Los Angeles, California
    Under 49 $50/hr $1,000 - $10,000
  • Remove Reports

    Claim your reputation
    We uphold the belief in the freedom of expression, while also standing against those who exploit this right for their gain. As a result, our mission is to restore your reputation by removing your  [... view the full profile of Remove Reports]
    Washington DC, Washington DC
    Under 49 $150/hr $1,000 - $10,000
  • Pristine Advisers

    Placing clients in front of the audiences that matter most to YOU
    We are a full service Public and Investor Relations, Media Relations and Marketing firm. We work with Companies and individuals around the globe. No job is too big or small. We work with Financial  [... view the full profile of Pristine Advisers]
    Farmingdale, New York
    Under 49 $75/hr $1,000 - $10,000
  • AppWT LLC

    AppWT LLC™
    Transform your business with AppWT LLC's digital expertise! We deliver stunning websites, user-friendly designs, and robust cybersecurity solutions. Based in Michigan, we optimize (optimise) your  [... view the full profile of AppWT LLC]
    Livonia, Michigan
    Under 49 $125/hr Inquire
  • MSL

    We influence. We impact.
    We create stories, content and experiences that transform the way people think, feel and behave. We influence. We impact.  [... view the full profile of MSL]
    Johannesburg, South Africa
    50 - 99 $68/hr $1,000 - $10,000
  • Kreative Webworks

    Charter & Private School Marketing
    Kreative Webworks is an award-winning school marketing agency that has been assisting Charter schools, Private schools and Higher Ed meet their enrollment goals since 2011. From strategy to  [... view the full profile of Kreative Webworks]
    San Clemente, California
    Under 49 $150/hr $1,000 - $10,000
  • REQ

    Next Gen Digital Marketing
    REQ is a dynamic and adaptable digital marketing agency that caters to the needs of corporations, government entities, and non-profit organizations.  [... view the full profile of REQ]
    Washington DC, Washington DC
    100 - 249 $150/hr $50,000 & Up
  • Big Leap

    The SEO & PPC Agency You Can Trust
    Finally a digital marketing agency you can trust. With a client retention rate of 95%, we work hard to earn trust every day.  [... view the full profile of Big Leap]
    Lehi, Utah
    50 - 99 $125/hr $1,000 - $10,000
  • FATbit Technologies

    Software Development Company
    FATbit Technologies is a leading software development company that serves the global market with its integrated web services & solutions.  [... view the full profile of FATbit Technologies]
    Mohali, India
    100 - 249 $30/hr Under $1,000
  • Banter Marketo

    Top Rated: 5-star Average Reviews
    10x Lead, 5x Sales and 100% Growth - Are Your Ready For The Next Big Leap?
    Banter Marketo is a best digital marketing agency in India with extensive experience of working in India, US, UK, Canada and Australia. With a record of successfully delivering 1269+ projects over 6  [... view the full profile of Banter Marketo]
    Noida, India
    Under 49 $50/hr Under $1,000
  • Mash Strategy Inc.

    Leave A Legacy.
    We are a purpose-driven marketing and strategic communications firm dedicated to creating a positive impact. Our approach harnesses the art of effective communication to champion causes, inspire  [... view the full profile of Mash Strategy Inc.]
    Calgary, Canada
    Under 49 $150/hr $1,000 - $10,000
  • Expert Reputation

    Triple your revenue with our Customer Web Design & SEO Services! Takes just 3-Weeks!
    Let us make sure you are easily found on Google. With a well-designed website and high SEO ranking, you are essentially guaranteed to double or even triple your revenue. Get started today with our  [... view the full profile of Expert Reputation]
    San Diego, California
    Under 49 Inquire $1,000 - $10,000
  • NetReputation

    Your ultimate reputation management agency
    At NetReputation, our adept team of reputation specialists extends tailored support to both individuals and businesses, dedicated to fostering a favorable online reputation. With our dedicated team by  [... view the full profile of NetReputation]
    Sarasota, Florida
    50 - 99 Inquire Inquire
  • Reputation Ease

    Reputation Management To Empower Your Growth️.
    At ReputationEase, our mission is to improve the visibility and footprint of as many businesses as possible that are suffering from detrimental and unfair content such as bad online reviews. With that  [... view the full profile of Reputation Ease]
    Boston, Massachusetts
    Under 49 $100/hr $1,000 - $10,000
  • SEO Express

    We are not looking for Clicks. We get Sales.
    SEO Express stands out as Argentina's premier SEO agency, boasting expertise in digital marketing and backed by a track record of over 200 successful projects worldwide. Our proven success stories  [... view the full profile of SEO Express]
    Buenos Aires, Argentina
    Under 49 Inquire Under $1,000
  • BrandBastion

    Grow your brand with better conversations.
    Brandbastion leverages artificial intelligence to enhance the social media presence of brands. Our services encompass safety through the concealment of harmful comments, attentive community  [... view the full profile of BrandBastion]
    Helsinki, Finland
    50 - 99 Inquire $1,000 - $10,000
  • Brand You

    Transforming Brands and Building Relationship
    Branding Agency  [... view the full profile of Brand You]
    Dublin, Ireland
    Under 49 $150/hr Inquire
  • RizeUp Media

    RIZEUP MEDIA - CLIENT GENERATION FOR LAWYERS.
    RizeUp Media is a digital marketing agency focused on Website Design, SEO, Google PPC, & Social Media for Law Firms.  [... view the full profile of RizeUp Media]
    Los Angeles, California
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Reputation Management Company Hiring Guide

What is a reputation management company?

A reputation management company is a specialized company that helps businesses and individuals shape and maintain a positive online image and brand reputation. It manages online reviews, social media presence, and search engine results to ensure clients are represented accurately and positively in digital spaces.  

A big part of reputation management agencies’ work is suppressing or addressing negative content and reviews that could harm an organization’s reputation. They do it through search engine optimization (SEO), content creation and promotion, active management of online reviews, negotiations, and even legal actions. 

What do reputation management agencies do?

Reputation management agencies help businesses build and establish positive brand image and manage online and offline perception. They monitor information about their clients that appear online, aiming to highlight the visibility of positive content and minimize negative or harmful mentions. 

Key services offered by reputation management agencies include: 

  • Online monitoring 
    Tracking online platforms, review sites, and competitors to track brand mentions and provide reports on campaign performance and SERP improvements 
  • Content creation 
    Creating articles, blogs, public relations (PR) releases, and profiles to suppress negative results and build a healthy and controllable online reputation 
  • SEO 
    Optimizing content with appropriate keywords, metadata, headlines, and sub-headers to improve search rankings and visibility 
  • Social media management 
    Creating, managing, and monitoring social media profiles to build engagement, foster community interaction, strengthen brand presence, and timely address negative feedback 
  • Review management 
    Reaching out to previous clients to gather and promote positive reviews and testimonials, intended to build an emotional connection with the target audience and show authenticity 
  • Crisis management 
    Undertaking actions, such as community outreaches or transparent media campaigns, to mitigate the impact of a negative event or information that could harm business’ public image and restore public trust 

What is the difference between reputation management and reputation marketing?

The difference between reputation management and reputation marketing lies in their focus, purpose, and approach.  

Reputation management involves the continuous monitoring and maintenance of a brand’s image. It primarily deals with crisis management by responding to negative comments, reviews, and misleading information across various platforms.   

On the other hand, reputation marketing uses the positive elements of a brand’s reputation, such as customer reviews, testimonials, and referrals, to actively promote and enhance marketing efforts.  

Here are their distinctions:

Reputation management Reputation marketing 
  • Focuses on monitoring, repairing, and maintaining the overall perception and credibility of a brand or individual  
  • Primarily concerned with managing online reviews, addressing customer feedback, and mitigating reputational crises  
  • Emphasizes building trust, credibility, and positive relationships with customers and stakeholders through transparent communication and ethical business practices 
  • Concentrates on actively leveraging a positive reputation to enhance brand visibility, attract customers, and drive business growth  
  • Involves strategies such as showcasing positive reviews and testimonials, highlighting awards and accolades, and using reputation as a competitive advantage in marketing campaigns  
  • Aims to capitalize on a strong reputation to increase sales, improve conversion rates, and differentiate the brand from competitors in the market 

What is the difference between reputation management and public relations (PR)?

The difference between the two lies in their focus, strategies, and objectives. While reputation management focuses on maintaining and repairing an organization's digital footprint and online perception, PR seeks to proactively shape and influence public perception through various media and stakeholder engagement. 

Reputation management PR
It is inward facing — it concentrates on monitoring and managing reputation across various channels It is outward-facing — it shapes public perception through media relations, events, interviews, and social media campaigns 
Its objective is to maintain a positive online reputation, address feedback, manage crises, and ensure the brand image aligns with the desired perception Its goal is to generate positive publicity, secure media coverage, and engage with stakeholders to create a favorable brand image and awareness 
Employs SEO, content creation, review management, crisis management, and online feedback to influence online perception and manage digital reputation Uses press releases, media kits, events, interviews, and social media campaigns to disseminate positive stories and messages 

How much do reputation management companies charge for their services?

Reputation management companies typically charge between $5,000 and $20,000.  

On DesignRush, the top 50 reputation management companies charge an average of $117 per hour. 21.6% of the agencies accept projects under $1,000, catering to small businesses, startups, or individuals seeking affordable, basic reputation management services that require minimal intervention. In contrast, 0.7% require a $50,000 minimum budget, offering bespoke strategies coordinated by dedicated account managers, serving high-profile clients with complex reputation challenges. 

The final cost depends on several key factors, such as campaign length, company size, current reputation status, and the volume of existing online content for review.   

Here is an average cost breakdown for reputation management services:    

  • Business reputation management services: $6,000-$100,000  
  • Personal reputation repair services: $6,000-$15,000 
  • Internet removals: $800-$5,000 per case 
  • Business review management: $250-$3,000 per month 
  • Page removal: $5,000 one-time cost 
  • Online reviews improvement: $3,000+ per month 
  • Executive reputation building: $5,000 per month 
  • Extensive search results alteration: $20,000 per month 

How long does reputation management take?

Reputation management can take between one week and 12 months, depending on the severity of the issue, the existing online reputation, the nature of the content, and other factors. 

These are the estimations of how long reputation management can take depending on the work that needs to be done: 

  • Content removal – One week to a few months 
  • Online reviews removal – A few days or weeks 
  • Removal of videos in violation – Several weeks 
  • Push down on search results – Early visible results in two months; complete suppression in six to 12 months 
  • Online reviews improvement – Around two weeks 

Meanwhile, below are timeframes for reputation management based on the current situation and existing reputation: 

  • Terrible – 12+ months 
  • Bad – around 12 months 
  • Fair – up to nine months 
  • Good – around six months 

Reputation management is an ongoing process and might not have a defined endpoint or precise timeframe. Each case is unique, and some campaigns continue indefinitely for the ongoing protection of a business. It depends on the current state of your brand’s image, as well as the strategies your agency partner uses. 

Why should I hire a reputation management agency?

You should hire a reputation management agency because it can help you monitor, repair, and enhance your online reputation, ensuring a positive public image and credibility, which can lead to increased trust, opportunities, and business success.  

Businesses with a positive online reputation can benefit from review acquisition and website monitoring. On the other hand, those lacking a good reputation may need more advanced tactics to minimize bad search results and mitigate their negative impact. 

Hire a reputation management agency because they can:  

  • Build credibility and a healthy brand image by building trust through consistent delivery, transparent communication, ethical practices, quality offerings, and positive customer engagement 
  • Enhance your social media presence by showcasing your portfolio, engaging with audiences, expanding reach, and fostering a strong community around your business 
  • Manage online reviews and feedback by promptly addressing customer concerns and showing commitment to satisfaction 
  • Build trust and meaningful relationships with customers by prioritizing customer contentment and engaging personally 
  • Monitor competitor reputation by analyzing their online presence to identify opportunities for differentiation 
  • Mitigate and manage reputational crises by developing response strategies to mitigate damage during a crisis 
  • Boost sales and conversion rates by building customer trust and improving customer satisfaction 
  • Improve search engine rankings by optimizing content and building quality backlinks to attract organic traffic 
  • Attract top talent by enhancing your business’s appeal to skilled candidates 

Success story 

Our expert team has selected the following case study to demonstrate the tangible benefits of hiring a reputation management company: 

  • Challenge: A medical physician’s online reputation was significantly damaged by negative content from a dismissed legal case, which appeared prominently in search results. This tarnished her professional image, discouraged potential patients, and hindered business growth, highlighting the need for expert reputation management services to restore her credibility and visibility online. 
  • Solution: Reputation X was brought on board to mitigate the impact of the negative content by leveraging content dilution, suppression, and protection strategies. It implemented a content strategy focused on promoting positive narratives, seeding authoritative content, and establishing a Wikipedia presence. It also improved the client’s digital footprint through strategic backlinking and online promotion. 
  • Results: Within six months, the visibility of the negative content dropped from 90% to less than 3%. The physician regained control over her online reputation and established a stronger, positive narrative in search engine results. 

How do I choose the best reputation management company for my business?

You can choose the best reputation management company for your business by following these steps:  

  1. Identify your needs, goals, and budget 
    Clearly outline the reputation challenges you face, be it negative reviews, a lack of online presence, or brand misrepresentation. Set goals for reputation improvement, a feasible budget you can allocate towards the undertaking, and a long-term vision.  
  2. Research potential partners 
    Search management companies across directories like DesignRush, online reviews, and industry publications. Prioritize agencies with expertise in managing cases similar to yours.  
  3. Evaluate portfolio and case studies 
    Request portfolios and case studies showcasing agencies’ successful projects. Review client testimonials to gauge their reliability and ability to improve brand perception.  
  4. Inquire about their strategies and approach 
    Understand their approach to monitoring, managing, and improving brand reputation. Seek a clear, ethical, and proactive strategy that could be tailored to your niche.  
  5. Consider communication and responsiveness 
    Discuss their communication methods, reporting processes, and availability for urgent matters. Ensure they will provide transparent updates and effective collaboration.  
  6. Compare pricing structures 
    Review their pricing models to find one that fits your budget while delivering measurable value. Ensure clarity on additional costs or fees.  
  7. Assess technological tools and capabilities 
    Check if the company uses advanced tools for sentiment analysis, review monitoring, and online brand tracking to meet your needs.  
  8. Require discretion in reputation handling 
    Verify the company’s understanding of contextual sensitivity to avoid overt or forced positive content creation during crises. 
  9. Shortlist potential partners 
    Narrow your list to companies that align with your goals. Send requests for proposals (RFPs) to gather more information about their expertise and solutions.  
  10. Review contract terms 
    Upon choosing your agency partner, thoroughly examine the final contract for clarity on deliverables, pricing, timelines, and cancellation policies. Ensure all terms support your business objectives.  

Need help finding a reputation management company for your business? Visit our Marketplace and share your project details with us. We'll examine our vast agency directory and shortlist five companies that meet your requirements — free of charge. 

How do I find the best reputation management company on DesignRush that fits my budget?

You can find the best reputation management company on DesignRush that fits your budget by using our agency filters. Shortlist the agencies by choosing from those that can cater to projects from $1,000 to above $50,000 based on your budget.

Low Budget: 1k above
Mid Budget: 10k above
High Budget: 50k above

Browse through our agency directory to filter agency profiles by location, area of expertise, client reviews, industries catered to, team size, pricing, and hourly rates. This allows you to comprehensively compare reputation management agencies and select the ideal fit for your project. 

What are the key success metrics used by reputation management companies?

The key success metrics used by reputation management companies include the following: 

  • Customer sentiment improvement 
    The change in customer sentiment, often measured through sentiment analysis tools or customer feedback 
  • Average resolution time 
    The average time taken to address and resolve reputation issues, such as negative reviews or misinformation 
  • Average response time 
    The average time it takes to respond to negative feedback, customer complaints, or media inquiries 
  • Crisis escalation rate 
    The percentage of reputation challenges that escalate into full-blown crises requiring advanced intervention 
  • Review volume 
    The total number of new customer reviews or feedback generated and managed over a specific period 
  • Reach 
    The number of people who have viewed posted online content 
  • Retention rate 
    The percentage of clients an agency successfully retains over a given period 
  • Mean time to restore reputation 
    The average time it takes to mitigate reputation issues and rebuild a positive image 

What red flags to watch out for when hiring a reputation management company?

When hiring a reputation management company, watch out for these red flags: 

  1. Lack of relevant expertise 
    Avoid providers without specific experience in managing reputation challenges relevant to your industry. Without sector knowledge, the chosen partner may struggle to deliver effective, tailored solutions. 
  2. Unclear service agreements 
    Steer clear of companies that fail to provide clear, detailed service agreements. Vague terms can lead to unmet expectations, disputes, or unclear deliverables. 
  3. No proven track record 
    Be cautious of providers without case studies, testimonials, or references demonstrating their success. This could indicate inexperience or a lack of credibility. 
  4. Poor communication 
    Avoid companies that show inconsistent communication, as this can result in delayed crisis response or poorly managed campaigns. Look for providers who prioritize transparency and timely updates. 
  5. Hidden costs 
    Watch out for unclear pricing structures or hidden fees. Reputable companies should provide detailed cost breakdowns to avoid unexpected expenses. 
  6. Overpromising capabilities 
    Be wary of agencies promising unrealistic results, such as instant reputation recovery or guaranteed crisis avoidance. Reputation repair takes time, strategy, and ongoing effort.  
  7. Inflexible contracts 
    Avoid companies with rigid contracts that don’t allow for adjustments or scaling. A reliable partner should accommodate your evolving needs and provide flexible terms. 

What questions should I ask reputation management agencies before hiring one?

Ask reputation management agencies the following questions to establish their level of expertise, collaborative habits, resources, and more:  

Its Relevant Background  

  1. How do you keep up with the industry trends? Which resources do you rely on?   
  2. What online reputation management (ORM) best practices do you specialize in? 
  3. Can you provide a list of notable case studies? 
  4. Have you worked previously with a business from the same niche?  

Its Services and Processes  

  1. How do you assess your clients' reputation versus their competitors'?   
  2. What ORM tools do you employ, and how reliable are they?   
  3. How do you assess a brand's existing reputation?   
  4. How do you build a business's image from the ground up?   
  5. How long does it usually take for your agency to restore a client’s reputation?   
  6. How do you protect your clients from risk?  
  7. What services are included in your ORM campaigns?   
  8. What’s a good online reputation score? 
  9. How do you measure reputational damage?   
  10. How do you recover from a reputation crisis?   
  11. What does your pricing structure look like?   

Related to Your Project 

  1. What research methodologies and monitoring tactics will you be using to find out what people say about our business online?    
  2. Who is on the team? What is their background? Are they in-house or outsourced?   
  3. What do you need from us? What role do we play?   
  4. What type of information do you need to know about me or the business?   
  5. Will your SEO strategy address all my online goals?   
  6. When will you start writing content and building links?   
  7. Can you remove or remedy the existing harmful content ranking on Google?   
  8. Will you actively monitor my brand online across all platforms?   
  9. Will we get ongoing support?   

What are the best reputation management companies in the U.S.?

The best reputation management companies in the U.S. are: 

  1. Reputation X 
    • 4.3 stars on DesignRush (1 review) 
    • 5.0 stars on Google (3 reviews)  
    • Top clients: Safe Harbor Equities, Lovell, Revenue Jump, Cience 
  2. Reputation Rhino 
    • 5.0 stars on Google (52 reviews)  
    • Top clients: MEM Property Management, Aerus Enterprise Solutions, Innovative Style Group, TradeGreeks LLC 
  3. NetReputation 
    • 4.7 stars on DesignRush (7 reviews) 
    • 4.7 stars on Google (64 reviews)  
    • Top clients: Ads2Convert, Atlantic International Capital, Envyus Media, Allstate Financial Services LLC 
  4. Ignite Visibility 
    • 4.9 stars on DesignRush (14 reviews) 
    • 4.7 stars on Google (80 reviews)  
    • Top clients: Tony Robbins, DoorDash, COX, Wedding Wire 
  5. Rosemont Media 
    • 4.8 stars on DesignRush (5 reviews) 
    • 5.0 stars on Google (66 reviews)  
    • Top clients: McCormack Plastic Surgery, Scripps Center for Dental Care, Richmond Aesthetic Surgery 

Why People Trust DesignRush

Rated 4.7 on Google and Trustpilot, DesignRush Agency Directory is a reliable resource for finding top reputation management companies. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Sources

DesignRush sustains a directory of over 30,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

About The Author and Expert Reviewer
Jelena Relić has hundreds of top-ranking articles and a lifestyle & culture magazine she calls The MAN. She gained valuable content and SEO experience working at Digital Circle and Neil Sahota, which she now uses to deliver top-quality B2B content at DesignRush, particularly in the creative industry.
Mariana Delgado is a renowned marketing expert with an extensive background spanning over ten years in digital marketing, sales management, search, and video advertising. She has led campaigns with a stellar 5:1 ROAS and worked at consulting giants like PwC and Deloitte. Her influence at DesignRush led to an impressive 200% growth in organic traffic, pushing the visitor numbers beyond the 500,000 mark.
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