Are you looking for a reliable AI customer service company to enhance your customer support and satisfaction? With the goal of helping you find the ideal agency partner, we carefully examined authentic client testimonials, service scopes, and detailed case studies of numerous customer service AI companies. As you browse our listing, you can refine your search by location, pricing, team size, budget, and other parameters.
Best Customer Service AI Companies
71 Companies-Rankings updated: August 25, 2026
Every AI development company featured on DesignRush is evaluated for technical capability, industry experience, solution quality, and verified client feedback. Some featured placements may be paid.
VerifiedVerified by the DesignRush team for authenticity and credibility.
Full-cycle software development powerhouse
Since 2013, we've delivered 300+ digital products across 17 countries, empowering brands like Porsche, Panasonic, Transparency International, Heinemann, CBRE, and dozens of ambitious startups and scaleups...
Location
San Francisco, California
Number of Employees
100 - 249
Average Hourly Rate
$45/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
24 Projects Listed
Empat Services
Mobile App Development
Software Development
Staff Augmentation
AI Development
Web Development
IoT
Managed Services
VR/AR
CRM Consulting
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Porsche
Heinemann Duty-Free
Panasonic
Obimy
CBRE
Restream
FuelFinance
Transparency International
Data sourced from the agency's DesignRush profile
Empat Reviews & Testimonials
Angie Tromley-Morales, PMP
CEO at House Caddy
5.0★
Mobile App Development Review from Angie Tromley-Morales, PMP
We hired Empat to design and build the MVP of House Caddy, a household management app that keeps receipts, warranties, manuals, and repair history in one place, with reminders for expiring warranties and maintenance. The product also helps homeowners prepare a full digital home history for future property transfers.
Empat delivered end-to-end work: discovery, UX/UI design, Flutter mobile development, and a Python backend. They implemented a clear flow where users first create home appliances/systems and then attach documents and repairs to each item.
A major highlight was Empats AI expertise. AI features simplify the entire user journey by auto-filling appliance details from photos/docs/links, assisting with utility provider setup, and importing contacts to speed up adding contractors. This reduced manual input and made onboarding fast and intuitive.
Communication was excellent, with proactive brainstorming, clear sprint updates, and on-time delivery. The MVP is market-ready, early feedback is very positive, and Empat proved to be a reliable, product-driven partner with strong mobile, backend, and AI capabilities.
Vitalii Drach
CEO at RD2
5.0★
Mobile App Development Review from Vitalii Drach
We collaborated with this team to develop custom software for tracking our client base and analyzing performance metrics. The solution allows us to monitor client success in real time, visualize key trends, and make data-driven marketing decisions.
The Empat team was professional, communicative, and highly attentive to our needs. They quickly understood our workflow and created a system thats both intuitive and scalable. Thanks to their work, weve streamlined our internal processes and gained much better visibility into our clients results.
Were very satisfied with the outcome and would definitely recommend Empat to anyone looking for a reliable software development partner.
Namik Abdulzade
cto at Paymonix
5.0★
Software Development Review from Namik Abdulzade
Collaborating with this team has been exceptional from beginning to end. They quickly grasped our goals and delivered a scalable, high-quality payment platform with seamless integrations and an intuitive interface. Their technical skill, attention to detail, and proactive communication kept everything running smoothly and transparently.
We were particularly impressed by their ability to manage complex requirements, build strong analytics, and design a checkout experience that fits our brand perfectly. The project was delivered on schedule, surpassed expectations, and has already made a meaningful impact on our operations.
We confidently recommend this team to anyone seeking a reliable, talented, and forward-thinking development partner.
Reviews verified by DesignRush and sourced from the agency's profile
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Alltegrio specializes in agentic AI systems, RAG pipelines, generative AI, ML models, NLP, computer vision, facial recognition, edge AI, and MLOps solutions. With 12+ years of experience, the AI development company has helped improve business operations, decision-making, and customer experiences...
Location
Delaware City, Delaware
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
20 Projects Listed
Alltegrio Services
AI Development
Software Development
IT Services
Business Consulting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate
Retail
Healthcare
Fintech
Banking
Sport
Insurance
Data sourced from the agency's DesignRush profile
Alltegrio Reviews & Testimonials
Oksana Vobiachenko
CEO at Neohiring
5.0★
Big Data Consulting Review from Oksana Vobiachenko
They worked on providing us with a comprehensive data architecture designed for scalability and security. A BI dashboard was created that allowed us to visualize key metrics from all our clients in one place, making it easier for us to get a comprehensive overview of our operations.
They also set up real-time reporting capabilities that helped us respond to client needs faster and more efficiently. On top of that, Alltegrio recommended optimizations to our existing data pipelines, ensuring better data quality and improving decision-making. They also provided hands-on training for our internal team, ensuring we could manage and leverage the system without constant external support.
Yannick Berg
CTO at Arbillion
5.0★
Big Data Consulting Review from Yannick Berg
Data Science and Analytics: Implemented models to enhance data-driven insights.
Data Annotation: Optimized annotation processes for training models.
Data Monetization: Developed strategies for extracting value from data assets.
Romit Karmakar
Director at Capricon Technology
5.0★
Machine Learning Review from Romit Karmakar
To develop an AI-powered trading bot capable of analyzing market data, identifying trading opportunities, and executing trades autonomously to maximize returns and minimize risks.
Reviews verified by DesignRush and sourced from the agency's profile
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M TECHUB LLC, Where Ideas Become Scalable Digital Products
M TECHUB LLC Leading Mobile App Development & Staff Augmentation Company in the USA...
Location
Mountain View, California
Number of Employees
100 - 249
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
20 Projects Listed
M TECHUB LLC Services
Mobile App Development
Software Development
Staff Augmentation
AI Development
Web Development
eCommerce Development
UI/UX Design
Blockchain
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Victor
Alexandar
Oscar
Alex
Qleever
Erzat
Roxana
Amir
Abbas
Matt
Data sourced from the agency's DesignRush profile
M TECHUB LLC Reviews & Testimonials
Amber Irish
President at Integrated IT Solutions
5.0★
Mobile App Development Review from Amber Irish
M TECHUB LLC developed our logistics mobile app with real-time shipment tracking, driver management, route updates, delivery status, and an admin dashboard. Their team understood the operational needs of the logistics industry and delivered a reliable, easy-to-use solution. Communication was smooth, and we were very satisfied with the final product.
Olivia Smith
CEO at Musuvillc
5.0★
Mobile App Development Review from Olivia Smith
We have worked with M TECHUB LLC as our B2B software development partner on multiple client projects. Their team has supported us with mobile app development, web applications, backend development, and custom software solutions. They are reliable, responsive, and flexible with changing project requirements. M TECHUB LLC has been a valuable development partner, and we highly recommend them for B2B software development and technical outsourcing.
Victor Lue-Yat
CEO at DocuGreen
5.0★
Software Development Review from Victor Lue-Yat
We have been working with M TECHUB since 2023 on software and application development projects, and they have become a valued technology partner to our company. Their team has consistently demonstrated strong technical capabilities, responsiveness, and a genuine commitment to delivering quality work. They communicate well, are receptive to feedback, and work collaboratively with us to solve challenges and continuously improve our applications. What I appreciate most is their reliability and willingness to work through complex requirements rather than simply completing assigned tasks. Over the years, we have developed a strong working relationship and considerable trust in their team. Based on our experience since 2023, I am very comfortable recommending M TECHUB to companies looking for a dependable software development partner.
Reviews verified by DesignRush and sourced from the agency's profile
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Apptechies is a USA-based mobile app and web development agency delivering innovative, scalable, and high-performance digital solutions. With 250+ experts and 1500+ successful global projects, we specialize in mobile apps, websites, AI solutions, UI/UX design, and enterprise software...
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
30 Projects Listed
Apptechies Services
Mobile App Development
Blockchain
IoT
Web Development
UI/UX Design
Reputation Management
VR/AR
Software Development
AI Development
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Jessica kane
Putra Cyrillus Rabin
Bachir El Kai
Solange
Susan Persad
Data sourced from the agency's DesignRush profile
Apptechies Reviews & Testimonials
Mohammed Mujahid
Founder and CEO at M-Son IP
5.0★
Mobile App Development Review from Mohammed Mujahid
Apptechies came in at the right time. I was looking for a way to make our services more accessible to clients who are always on the move. From the beginning, their team showed real interest in how our users interact with IP data and what would actually make their experience easier. They asked the right questions and gave thoughtful input that helped shape the app from the ground up.
They kept me involved throughout the process, sending updates, showing progress, and always listening to feedback. What we ended up with was a clean, easy-to-use app that lets users log in, check updates on their cases, and get alerts in real time. Clients have already said they feel more connected and in control.
Apptechies didnt just build what I described. They brought ideas that made the final product stronger. It felt like a real partnership, not just a service. They were easy to talk to, fast to act, and fully invested in getting it right.
Robin Gadsby
CEO at Forever Beta
5.0★
Mobile App Development Review from Robin Gadsby
We needed a professional mobile app to showcase our creative work and connect with clients. Apptechies took our rough ideas and made them real.
They started by asking good questions to understand exactly what we needed. Their team explained the process clearly without technical jargon. They helped us build the right features in the right order, focusing first on what mattered most to our business.
The app launched on time and works exactly as promised. Our clients can now browse our portfolio and book consultations directly from their phones. The interface is clean and simple, just like we wanted. When we've needed small updates after launch, Apptechies handled them quickly. They've been reliable partners throughout the entire process. For any creative business needing a quality mobile app, we'd recommend working with them.
Natalie Jane
CEO at Prolific Studio
5.0★
Mobile App Development Review from Natalie Jane
Apptechies built our mobile app from scratch, and I couldn't be happier with how it turned out. As a CEO, I don't have time for fluff or empty promises! I needed a team that could deliver, and they did. Right from our first meeting, they got what we were trying to do. No fancy tech talk, just straight answers and solid work.
The app they built is fast, clean, and easy to use, exactly what we wanted. They didn't disappear after launch either. Whenever we've needed small fixes or updates, they've been quick to help. No run around, no excuses.
Reviews verified by DesignRush and sourced from the agency's profile
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Brocoders is on-demand technical team for SaaS products and midsize businesses.
From MVP to production SaaS. Brocoders builds React and Node.js products, integrates AI and RAG systems, and modernizes legacy platforms. 96% client satisfaction rate...
Location
Tallinn, Estonia
Number of Employees
50 - 99
Average Hourly Rate
$40/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
29 Projects Listed
Brocoders Services
Software Development
Web Development
Mobile App Development
Staff Augmentation
Product Design
UI/UX Design
AI Development
Cloud Consulting
Software Testing
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
iFit
Wagepoint Inc.
Adact - Marketing Gamification Platform
Comtech LLC
Everypig
Backbone International
Beyond Green
GeniePad
Area Butler
Anuel Energy
Data sourced from the agency's DesignRush profile
Brocoders Reviews & Testimonials
Michelle Bowser
Director of Technical Operations at iFit
5.0★
Staff Augmentation Review from Michelle Bowser
Brocoders collaborated closely with the company's team and actively participated in the planning processes. (Verified by email)
Reviews verified by DesignRush and sourced from the agency's profile
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Slake Marketing is a Los Angelesbased digital marketing agency that helps solopreneurs and small to medium-sized businesses grow their brands with clarity and confidence. The agency offers website and branding design, photography, strategy coaching, and integrated design-and-coaching packages, providing a...
Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$250/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
11 Projects Listed
Slake Marketing Services
Digital Marketing
Business Consulting
Web Design
Branding
eCommerce Development
Web Development
SEO
PPC
AI Development
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UpLevel Productions
Kindred Cloud
Capturely
Nantuckit Furniture
Idea Garden
Drawn On The Way
The Headshot Truck
Term Hero
Slideluck
Data sourced from the agency's DesignRush profile
Slake Marketing Reviews & Testimonials
Christie Mann, MA, CPCC, PCC
CEO at UpLevel Productions
5.0★
Web Design Review from Christie Mann, MA, CPCC, PCC
Hands down the best creative experience I've ever had. Evan and team are pros at ideation, consulting, design and publishing of your vision. I've now worked with Slake Marketing on 5 websites and wouldn't go anywhere else. They are professional, creative, responsive and bring added value in every interaction. I highly recommend Slake Marketing for all your creative needs.
Andrew Hall
Founder at Kindred Cloud
5.0★
Web Development Review from Andrew Hall
The team at Slake took our Private Cloud Infrastructure Management startup to the next level with a fully responsive professional EditorX website and a top-notch Linkedin marketing campaign. They were very patient and helped us through the whole process of design and launch. We could not have done it without them!
Drew Mabry
Project Manager at Fast + Light
5.0★
Web Development Review from Drew Mabry
Came in and immediately identified key client needs, developed an implementation plan and walked the client through assembling assets. Affter build-out worked with the client to make final changes, and train for ongoing maintenance. Great execution. project was successful and a real value.
Reviews verified by DesignRush and sourced from the agency's profile
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Enterprise-class Web systems & apps as well as top-notch outsourcing services
AI Automation & Hyperautomation experts for iGaming. With over 20 years of experience in building complex software systems, our team helps B2B and B2C iGaming companies achieve next-level efficiency through AI-driven innovation, workflow automation, and business process automation (BPA)...
Location
Warsaw, Poland
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
Portfolios Count
22 Projects Listed
createIT.com Services
Software Development
Web Design
Web Development
UI/UX Design
SEO
Digital Marketing
Digital Services
Mobile App Development
AI Development
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Freedom United Foundation
ADP Swiss
ADP Polska
KöenigStahl
Avas Flowers Intl.
Löwen Play
Piotr i Paweł
top concepts GMBH
SoloDev
K30 Consulting Agency
Data sourced from the agency's DesignRush profile
createIT.com Reviews & Testimonials
Joanna Paluch-Butryn
Head of digital at yoho branding & digital
5.0★
SEO Review from Joanna Paluch-Butryn
A team that truly knows their stuff when it comes to SEO! Working with them has been smooth and effective, with noticeable results in a short period of time. Great communication and solid strategies highly recommend!
Monika Regulska
Head of marketing at MonRe
5.0★
Outsourcing Review from Monika Regulska
createIT helped me during a very challenging phase of my web development project. Thanks to the quick and efficient onboarding of an outsourced web developer, we were able to deliver the project on time.
Reviews verified by DesignRush and sourced from the agency's profile
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Leznit Software is a forward thinking technology partner delivering custom software, web and mobile app development, SaaS products, UI/UX design, AI-powered solutions, and API integrations. Serving startups and enterprises across SaaS, fintech, healthcare, e-commerce, and more, we blend innovation w...
Location
Vancouver, Canada
Number of Employees
50 - 99
Average Hourly Rate
$35/hr
Minimal Budget
$1,000 - $10,000
Leznit Services
Software Development
Mobile App Development
Web Design
Web Development
eCommerce Development
AI Development
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hotell Rådhuset AB
Fram Museum
Richard
Data sourced from the agency's DesignRush profile
Leznit Reviews & Testimonials
Julia Hall
Executive Assistant at Vorwerk Ventures
5.0★
Mobile App Development Review from Julia Hall
In terms of developing mobile apps, LEZNIT exceeded my expectations. Their team was timely, creative, and focused on producing a user-friendly app. They had difficulty communicating and had a thorough understanding of our goals. For anyone looking for a trustworthy mobile app development partner, I wholeheartedly recommend LEZNIT.
Taylor Brooks
CEO at TKB Properties
5.0★
Software Development Review from Taylor Brooks
It was a pleasure to work with LEZNIT on software development. Their group demonstrated exceptional technical know-how and a grasp of our business requirements. They met deadlines and budgets while delivering a solid, scalable solution. We were always informed thanks to the excellent communication level. For anyone looking for excellent software development, I heartily recommend LEZNIT!
Darius Goore
CEO at Sui Foundation
5.0★
Software Development Review from Darius Goore
For our project, partnering with LEZNIT COMPANY changed the game. Their exceptionally skilled and creative team produced excellent software that was customized to meet our demands. Excellent communication made sure we were informed at all times. They are unparalleled in their dedication to quality and customer satisfaction. Anyone looking for dependable and creative software development solutions should definitely check out LEZNIT COMPANY.
Reviews verified by DesignRush and sourced from the agency's profile
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Scale With Tech Outsourcing & Offshore Development
epicX is the tech outsourcing partner for startups, matching you with top 5% remote developers in 48 hoursfast, vetted, and built for scale...
Location
London, United Kingdom
Number of Employees
100 - 249
Average Hourly Rate
$35/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
5 Projects Listed
epicX Services
Staff Augmentation
Software Development
Mobile App Development
AI Development
DevOps Consulting
Cloud Consulting
Cybersecurity
IT Compliance Solution
ERP Consulting
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ROSA
MIFU
Counterwight
Smartbenefits
Data sourced from the agency's DesignRush profile
epicX Reviews & Testimonials
Grace Adam
Marketing Manager at Webtoolmania
5.0★
Offshore Staff Augmentation Review from Grace Adam
We wanted to revamp our website and integrate several tools to better serve our users. The scope included creating a new, modern design, optimizing site performance, and adding functional tools such as analytics dashboards, user-friendly navigation features, and a content management system. epicX provided us with three full-stack developers who handled both the frontend and backend development, ensuring the website was scalable, secure, and aligned with our business needs.
epicX supplied us with three full-stack developers. We had regular communication with their project manager as well, which kept the workflow transparent and organized.
epicX helped Webtoolmania completely transform our website by providing three talented full-stack developers. From building a clean, modern frontend to integrating complex backend tools, they covered everything we needed. The collaboration was efficient, transparent, and results-driven.
We would absolutely recommend epicX to any company seeking skilled full-stack developers.
Leo Jack
Marketing Director at The Valens Clinic
5.0★
Healthcare Review from Leo Jack
We needed a technology partner who could help us build an AI-powered booking and management platform for our clinic. The goal was to streamline appointment scheduling, patient management, and internal workflows without the need to maintain a large in-house development team. epicX provided us with three dedicated AI developers who worked closely with our management to design and implement the platform. The deliverables included the core booking system, AI-driven scheduling features, and an integrated dashboard for patient records and staff use.
Jacob Franklin
Client Service Professional at Smart Health Benefits at Smart Benefits
5.0★
Staff Augmentation Review from Jacob Franklin
Got 4 developers for our AI platform creation from epicX, and each one of them was highly qualified and experienced.
Reviews verified by DesignRush and sourced from the agency's profile
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AI-Powered Innovation, Delivered
Debut Infotech is a leader in advanced technological solutions, specializing in AI, Blockchain, Smart Contracts, IoT, and mobile and web development...
Location
Springfield, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
17 Projects Listed
Debut Infotech Services
AI Development
Web Development
Blockchain
Mobile App Development
Software Development
Software Testing
Cloud Consulting
Business Consulting
IT Services
Wearables
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nordic Strong
WellPoP
Aithentic
NDAX
PRC Coin
P2B
Best Western
Unique School
Integra Ledger
Friendspire
Data sourced from the agency's DesignRush profile
Debut Infotech Reviews & Testimonials
James Carter
Review from Google
5.0★
James Carter's Review Sourced from Google
Our company aimed to launch a trading platform but struggled with security planning and system performance. Debut Infotech supported us with crypto exchange development services using Node.js, blockchain integration, and secure wallet APIs. Their solution helped us deploy a stable exchange environment with improved transaction handling.
Andrew Ethan R.
Review from Google
5.0★
Andrew Ethan R.'s Review Sourced from Google
Debut Infotech efficiently addressed the performance and scalability challenges in our mobile app. They quickly diagnosed the issues and delivered a stable solution using up-to-date development tools. The project was completed on time with clear communication throughout.
Blunt David
Review from Google
5.0★
Blunt David's Review Sourced from Google
I had the pleasure of working with Debut Infotech for DeFi development, and I am extremely satisfied with their expertise and service. Their team utilized a comprehensive suite of tools, including smart contract generators, DeFi protocol integrators, and liquidity pool management tools, all of which streamlined the development process. They not only helped us build secure and scalable decentralized finance solutions, but also provided automated yield farming and staking platforms that significantly boosted user engagement. Their focus on security, with built-in auditing tools, gave me confidence throughout the project. I highly recommend Debut Infotech to anyone looking for reliable, efficient, and innovative DeFi development.
Reviews verified by DesignRush and sourced from the agency's profile
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A full service Digital Marketing & Custom Software Development Company
Graphiters is an award-winning software and digital marketing company based in Islamabad, Pakistan. We specialize in website development, custom software development, eCommerce development, SEO services, SMM, mobile app development, graphic design & branding, and complete digital marketing services...
Location
Islamabad, Pakistan
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
19 Projects Listed
Graphiters Services
Web Development
eCommerce Development
WordPress Website Design
Mobile App Development
Web Design
Digital Marketing
Graphic Design
SEO
Software Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empire Limousine Inc
APPNA NJ
Dinein.pk
AtoZ Trade LLC
AMBSI Medical Billing
Ajar Foundation
Hire America Inc
CDS TransNet
Empire WLL
Growin Real Estate
Data sourced from the agency's DesignRush profile
Graphiters Reviews & Testimonials
Alex James
CMIO at APPNA NJ
5.0★
Web Development Review from Alex James
Graphiters delivered end-to-end website design and development, resulting in a fully functional, responsive, and optimized site. The engagement later expanded to include SEO, covering keyword research, on-page and technical optimization, and performance tracking, along with digital marketing support and Generative Engine Optimization. They also manage ongoing website maintenance, including content updates, security, performance, and bug fixes.
Working with Graphiters has been exceptional. The redesign improved page load speed by over 45% and enhanced mobile usability, increasing user engagement by more than 55%. SEO initiatives drove 60%+ growth in organic traffic and a 65% rise in CTR, while recently Generative Engine Optimization improved visibility on Google AI Mode & ChatGPT. Since 2022, proactive maintenance has kept the site issue-free, and direct access to their skilled, adaptable team ensures fast, reliable solutions and a strong long-term partnership.
Stephen James
Head of Digital Marketing at Zamid Lab at Zamid Lab
5.0★
SEO Review from Stephen James
We engaged Graphiters to lead the complete design and development of our website, delivering a visually strong and easy-to-use platform built around real estate industry standards. Their work also covered SEO and website optimization, including on-page SEO, performance enhancements, and mobile optimization. Key outcomes included a fully operational WordPress site, faster page speeds, and a scalable structure focused on lead generation.
The overall experience was excellent, with the project handled efficiently and delivered as agreed. The team was well organized, assigned a dedicated project manager, and maintained consistent weekly communication. The project was completed ahead of schedule. We saw strong improvements in search visibility and site performance, with first-page Google rankings for multiple real estate-related keywords. Organic traffic increased by 45-55%, page load speed improved by 30-40%, and qualified leads from organic search grew by 25-30%.
Muhammad Ali
CTO at Extreme BPO
5.0★
Web Development Review from Muhammad Ali
We were seeking an agency with proven expertise in both website development and SEO, and through our research and their strong online reputation, Graphiters clearly stood out. Their portfolio reflected a deep understanding of technical development paired with a strategic, data-driven approach to SEO.
Graphiters delivered outstanding results by uncovering and leveraging organic gaps in our industry, which led to a significant improvement in our search engine rankings. Their strategic insight and ability to turn overlooked opportunities into measurable growth were particularly impressive. In the end, they helped us establish a robust and competitive digital presence that not only increased our visibility but also supported our overall business goals.
Reviews verified by DesignRush and sourced from the agency's profile
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Zfort Group is a Full Service IT provider. We offer Blockchain and Big Data expertise and vast experience in Web and Mobile App Development, consulting and B2B solutions for Digital Agencies, Product Owners, Startups, and Enterprises - both US-based and across the globe...
Location
Kharkiv, Ukraine
Number of Employees
100 - 249
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
7 Projects Listed
Zfort Group Services
Web Design
Mobile App Development
eCommerce Development
Web Development
Software Development
AI Development
DevOps Consulting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Online.io
EzyMath LLC
CharityCheckout
SystemHUB
PlumbingSupplyNow
NOVA Scripts Central
Smooch.com
PrimaryDrive
iNet Guardian
Dream Careers
Data sourced from the agency's DesignRush profile
Zfort Group Reviews & Testimonials
Donney John
Executive Director at NOVA Scripts Central at Zfort Group
5.0★
Web Design Review from Donney John
My organization hired Zfort Group to redesign our website. They worked within our budget to deliver a high-quality website. They communicated clearly and on regular bases to make sure the project was done correctly. I appreciated the great insight that they provided when sharing best practices for website design. The team at Zfort Group is very knowledgeable and will provide honest feedback on their work.
Sean Felipe A.
Review from Google
1.0★
Sean Felipe A.'s Review Sourced from Google
This company is a Fraud. Absolute Con Artists. Our Company, Plexisoft, hired zFort Between 11/2015 and 3/2016. The company refused to provide any hourly tracking against our jira tickets, common Agile Development methodology, and simply billed us 8 hours a day per developer without any accountability. Despite hiring and paying for in-house mid to senior developers, the work took 2-3 times what it was suppose to, and quality was very poor. They provided no management whatsoever over their consultants, and when we became fed up and started to fire some of their team members, we were told by their Delivery Director that we were not allowed to remove consultants from our project and they will not replace people. Bottom line, this company is the stereotypical outsourcing nightmare situation that you hear about, looking to completely rip off American companies. 0 stars if it was possible. You'll stay away if you know what is good for you.
Reviews verified by DesignRush and sourced from the agency's profile
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AI-First Development for Web, Mobile & AI Solutions | Reduce Cost, Time & Engineering Effort by Up to 80%...
Location
Dubai, United Arab Emirates
Number of Employees
50 - 99
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
18 Projects Listed
Phaedra Solutions Services
AI Development
Mobile App Development
IT Services
Staff Augmentation
Software Development
Web Development
UI/UX Design
eCommerce Development
Web Design
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Stadium Goods
Blokker.nl
EnMass Energy
Leagues.GG
Steppi
Parkpnp
EcoFlow
Coram AI
Calgary Lock and Safe
Mapstar
Data sourced from the agency's DesignRush profile
Phaedra Solutions Reviews & Testimonials
Anfal Ch
Review from Google
5.0★
Anfal Ch's Review Sourced from Google
Phaedra Solutions is one of the most reliable and forward-thinking tech partners I’ve worked with in the UAE. Their team blends strong UI/UX design, AI-driven development, and business strategy to deliver complete digital solutions, not just code. What stands out most is their attention to detail, clear communication, and commitment to results.
Wasiq ABZ
Review from Google
5.0★
Wasiq ABZ's Review Sourced from Google
We worked with Phaedra Solutions for AI consultancy in Dubai, and the experience was excellent. Hammad Maqbool and his team helped us build a machine learning solution that automated a big part of our clients operations. Super professional, easy to work with, and delivered real results.
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We're a web design and SEO agency focused on helping health and wellness service-based businesses show up and stand out online. From custom brands and websites that look great and work hard, to SEO strategies that get you found on Google, we make sure you online presence does the heavy lifting, so you can...
Location
Crestview, Florida
Number of Employees
Under 49
Average Hourly Rate
$60/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Flying Mouse Labs Services
Web Design
SEO
Content Marketing
Branding
Design Services
WordPress Website Design
eCommerce Development
Web Development
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Luxe Pet Parlor
Nova Health Collective
Colliance Online Business Management
Kay's Virtual Solutions
Grateful Graze
Bookkeeping Concepts LLC
Designing Nature's Half
San Javier Town
Damaris Accounting Services
Data sourced from the agency's DesignRush profile
Flying Mouse Labs Reviews & Testimonials
Kathleen Cruts
Owner at KCRUTS Photography
5.0★
SEO Review from Kathleen Cruts
Parisi Design is my go-to for all website-related issues, queries, and strategies. I highly recommend reaching out to Cassandra before attempting any bold backend maneuvers on your website! This was my second time working with Cass, and both experiences were fantastic. She is attentive, professional, and very easy to talk to. I had a series of self-inflicted backend issues that I couldnt resolve on my own, and Cassandra was a great listener who understood my goals thoroughly. She executed everything in a timely manner, kept me updated with progress reports, and made thoughtful suggestions along the way - many of which turned out to be game changers for my photography business. Her patience and lovely demeanor made the whole process a pleasure. Highly recommend!
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We deploy working AI for working businesses, and keep it running.
Hashlogics is an agentic AI development company. Its senior engineers build AI agents, voice AI, RAG systems, automation and custom software to a defined production standard, then maintain them after launch. Clients span healthcare, insurance, logistics, manufacturing, legal and field services...
Location
New York City, New York
Number of Employees
50 - 99
Minimal Budget
$10,000 - $25,000
Portfolios Count
4 Projects Listed
Hashlogics Services
Digital Services
Graphic Design
Product Design
Design Services
Web Development
eCommerce Development
Mobile App Development
Software Development
Web Design
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Smart REI
Venta Vid
Go Real Travel
Zylobase
Waiq
Bucephalus
VideonPro
Dictionaryish
Bello App
Eco-Intl Org
Data sourced from the agency's DesignRush profile
Hashlogics Reviews & Testimonials
David Dumitrescu
Owner at Blockspy
5.0★
Web Design Review from David Dumitrescu
Hashlogics has consistently over delivered. They designed and built my webapp within 60 days of our first conversation. I barely had to explain to them my idea, they understood exactly what I was looking for. They were also willing to jump on calls to go over designs and ideas during the process.
Still working with Hashlogics on adding features to my app, I highly recommend.
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Providing Custom AI Software Solutions & Fractional Tech Leadership
Boro Dev Agency helps non-technical founders turn ideas into working software fast. We combine fractional tech leadership with a vetted network of 750+ developers, designers, and AI specialists to deliver high-quality prototypes, apps, and automationson time, on budget, and built to scale. Transparent, fast...
Location
Rockvale, Tennessee
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
5 Projects Listed
Boro Dev Agency Services
AI Development
Software Development
Mobile App Development
Web Design
Web Development
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We offer a subscription service for design that works. With clear processes, reliable delivery, and good vibes. We partner with businesses that share our energy to bring their vision to life...
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$75/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
7 Projects Listed
Spaceberry Studio Services
UI/UX Design
Logo Design
Branding
Design Services
Product Design
Package Design
Graphic Design
Web Design
AI Development
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
NIX is a global software engineering company with over 3,000 professionals, delivering solutions that help everyone from SMBs to large enterprises scale, streamline operations, and achieve measurable results...
Location
Tampa, Florida
Number of Employees
1000 & Up
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
NIX Services
Software Development
Mobile App Development
Software Testing
AI Development
Big Data Analytics
DevOps Consulting
Cloud Consulting
Cybersecurity
eCommerce Development
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Verify
ALIENWARE
Cengage
Thomson Reuters
Blueprism
Data sourced from the agency's DesignRush profile
NIX Reviews & Testimonials
Menno Fink
Review from Google
5.0★
Menno Fink's Review Sourced from Google
I’m an independent web professional, working closely with a small network of fellow freelancers to deliver web projects.
For well over a decade, I’ve relied on Nix United as a key technical partner across a wide range of projects. From complex custom solutions to smaller development tasks. They consistently deliver high-quality work. Fast, reliable and they are a always a pleasure to collaborate with.
What sets them apart is their ability to think alongside you, their professional and efficient approach, and their broad technical skill set. Whether it’s backend development, front-end, infrastructure, or UX. They’re able to handle it all.
What I value most is that I can truly rely on them. They’re not just highly skilled developers, they’re a partner I can build on. This allows me to serve my own clients better, knowing that I have a solid technical team to fall back on whenever needed. I wouldn't have been able to take on certain projects without Nix's support.
They’re proactive, professional, and always a pleasure to communicate with. I’ve had countless moments where they stepped in quickly when time was critical.
Working with them brings peace of mind. I worry less because I know they're by my side. If you’re looking for a dependable, capable, and genuinely human team to support your development needs, I highly recommend Nix United.
Communication is always smooth, friendly, and proactive. They truly feel like an extension of my own team. Highly recommended.
Andriy Sydorenko
Review from Google
5.0★
Andriy Sydorenko's Review Sourced from Google
We had a truly pleasant experience interacting with the NIX team.
We worked together on the development of the Resilience Hub psychological support platform.
We are grateful to the team for their flexibility, professionalism, and adherence to deadlines.
We would like to separately note the quality of communication, reliable technical support, and quick response to all requests.
We are pleased with the results of our cooperation!
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Savvycom is an AI-driven software development and IT consulting company founded in 2009, helping enterprises design, build, and modernize digital systems that deliver measurable business outcomes. Recognized as one of Vietnams Top 10 Digital Technology Companies, Savvycom partners with organizations...
Location
Hanoi, Vietnam
Number of Employees
500 - 999
Average Hourly Rate
$40/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
9 Projects Listed
Savvycom Services
Mobile App Development
Software Development
Web Development
IT Services
AI Development
Blockchain
Software Testing
Staff Augmentation
Managed Services
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
KB Bank
Citeco.
Capsikin
Path.
North America & Europe: TaylorMade
Data sourced from the agency's DesignRush profile
Savvycom Reviews & Testimonials
Nguyên Ngọc
Review from Google
4.0★
Nguyên Ngọc's Review Sourced from Google
From my perspective as a former employee: I worked here for almost a year. Colleagues and staffs here are pretty open-minded but employees are highly underpaid. Also in order to get a job here you must have decent technical skills and English language ability.
Pros: nice office, friendly staffs that really take care of employees
Cons: underpaid salary
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Your Trusted Software Partner for AI-Driven Engineering Excellence
EncodeDots excels in crafting enterprise software and mobile applications that drive digital transformation. The agency offers a comprehensive suite of services, including mobile app development, user interface and experience (UI/UX) design, and data analytics, tailored to meet the needs...
Location
Ahmedabad, India
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
7 Projects Listed
ENCODEDOTS TechnoLabs Services
Mobile App Development
Web Development
Software Development
IT Services
Digital Marketing
eCommerce Development
Web Design
DevOps Consulting
Business Consulting
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
StoneTradeERP
HorseSync
Memorique
Real Swift
GrowLocal
Team-Up
Aviation
Fantasy Sports
Hospitality Management
Strike11
Data sourced from the agency's DesignRush profile
ENCODEDOTS TechnoLabs Reviews & Testimonials
kenneth kinion
Founder at Validin
5.0★
Web Design Review from kenneth kinion
We recently had the pleasure our new website with ENCODEDOTS TechnoLabs, and we are really pleased with the outcome. They were really patient throughout the entire process and produced precisely what we had envisioned. In addition to being extremely competent and well organized, the staff went above and above to keep us on course. They have been providing us with constant updates since the debut of our website, and we truly value their commitment. It was pleasure working with them and we heartily endorse them to anyone in need of excellent site design services
Roxie Kirk
Photographer/Graphic Designer at The Art Institutes
5.0★
Web Development Review from Roxie Kirk
We had a fantastic experience with ENCODEDOTS TechnoLabs! Their team delivered impressive web development services for our company, showcasing exceptional technical expertise and creativity. The project was completed on time, with seamless communication throughout, ensuring our requirements were met. The website's design and functionality exceeded our expectations, providing an intuitive user experience that perfectly aligns with our brand. ENCODEDOTS demonstrated professionalism, innovation, and a commitment to quality that sets them apart. We highly recommend their services to anyone looking for top-notch web development solutions. Thank you, ENCODEDOTS, for your outstanding work!
Saloni Ahuja
Business Development Manager at PitchBook
5.0★
Web Design Review from Saloni Ahuja
ENCODEDOTS TechnoLabs has been a fantastic partner in providing comprehensive IT services for our company. Their team demonstrated expertise, efficiency, and professionalism in every aspect of the project. They delivered innovative solutions tailored to our needs, ensuring smooth integration and flawless functionality. Communication was seamless, and deadlines were met consistently. The team's dedication to quality and attention to detail exceeded our expectations. ENCODEDOTS TechnoLabs proved to be a reliable and forward-thinking IT service provider, and we are thrilled with the results. Highly recommended for businesses seeking top-notch technology solutions and exceptional customer service!
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Born in Floridas competitive hospitality scene, J. Oliver Advertising now drives data-first growth for service businesses, e-commerce brands, and professional firms such as law firms, medical clinics, wellness brands, and beyond...
Location
Pompano Beach, Florida
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
J. Oliver Advertising Services
Advertising
Digital Marketing
SEO
PPC
Media Buying
eCommerce
AI Development
CRO
Social Media Marketing
Direct Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Your trusted partner for cutting-edge mobile app development.
Discover innovation and excellence at IMG Global Infotech! Immerse yourself in cutting-edge services and high-quality development solutions that redefine the digital landscape. Our dynamic work environment fosters creativity and collaboration to fuel groundbreaking ideas...
Location
California City, California
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
7 Projects Listed
IMG Global Infotech Services
Mobile App Development
Web Development
eCommerce Development
Software Development
AI Development
Blockchain
CRM Consulting
ERP Consulting
Staff Augmentation
VR/AR
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Adani Group
Hero
TATA
MyFAB11
TagHawk
Data sourced from the agency's DesignRush profile
IMG Global Infotech Reviews & Testimonials
Ramesh Kumawat
Review from Google
5.0★
Ramesh Kumawat's Review Sourced from Google
I had a fantastic experience working with IMG Global Infotech! Their team is highly professional, responsive, and technically sound. They developed a mobile app for my business and delivered it exactly as promised—on time, within budget, and with great quality. The UI/UX was clean, and the functionality exceeded my expectations. I especially appreciate their transparent communication and post-launch support. Highly recommended if you’re looking for a reliable app or web development company in India!
nishi garg
Review from Google
5.0★
nishi garg's Review Sourced from Google
I've had a great experience working here. The work environment is good and team members are supportive.
Sachin singh Shekhawat
Review from Google
5.0★
Sachin singh Shekhawat's Review Sourced from Google
As a client of IMG, I can confidently say that their IT services are nothing short of exceptional. From the moment we engaged with them, their professionalism and expertise have been evident every step of the way.
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LYQX is a dynamic mobile and website development agency based in Ukraine, driven by a passionate team of designers and developers with over five years of experience. Specializing in UX/UI design and software development, the agency brings creativity and expertise to every project, ensuring exceptional results...
Location
San Francisco, California
Number of Employees
Under 49
Average Hourly Rate
$49/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
LYQX Services
Mobile App Development
Software Development
Web Development
UI/UX Design
eCommerce Development
Web Design
AI Development
Blockchain
IT Services
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Your One-Stop Software Development & Team Extension Hub
Leetio is an engineering-led company focused on reliable delivery and thoughtful product building at every stage of growth. We help companies grow from early MVPs to products trusted by over 1,000,000 users. Systems are designed to scale, evolve, and stay maintainable as your product grows...
Location
Tallinn, Estonia
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Portfolios Count
6 Projects Listed
Leetio Services
Web Development
AI Development
Mobile App Development
Software Development
IT Services
Digital Services
Software Testing
Cloud Consulting
Web Design
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At Linnify, we help visionary companies accelerate their digital development efforts. From growing startups to tech-driven organizations, we support you in defining, designing, building, and successfully launching on time through dedicated product teams...
Location
Cluj-Napoca, Romania
Number of Employees
Under 49
Minimal Budget
$25,000 - $50,000
Portfolios Count
4 Projects Listed
Linnify Services
Software Development
Web Development
AI Development
Mobile App Development
Staff Augmentation
Web Design
UI/UX Design
Software Testing
Cloud Consulting
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Readability
drd
Joyscore
Stailer
NEWtritionIQ
Medefine
Data sourced from the agency's DesignRush profile
Linnify Reviews & Testimonials
GABRIEL SINCRAIAN
Review from Google
5.0★
GABRIEL SINCRAIAN's Review Sourced from Google
I worked with a few freelancers before and only had headaches. Since I discovered Linnify, everything has been going smoothly. They are professional, deliver exactly what they promise, and the app works flawlessly. Everyone is happy. I recommend!
Camil Moldoveanu
Review from Google
5.0★
Camil Moldoveanu's Review Sourced from Google
Linnify has been a reliable partner in our software development journey, providing excellent quality and innovative solutions. This is why we built this collaboration based on expertise trust. Their development team is knowledgeable and attentive, enhancing our user experience significantly. We recommend Linnify to anyone looking for one of the best product development companies in Cluj.
Paul Oarga
Review from Google
5.0★
Paul Oarga's Review Sourced from Google
Great solutions, incredible team and enviable work ethic. Highly recommend them for any tech product, branding or idea you want to boost into reality.
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Diggit Software Solutions is a software company helping businesses grow through smart technology. We build and deliver three core products: Kordic, a B2B sales CRM with WhatsApp and email integrations and AI-powered insights; Authentify, a QR-based product authentication solution; and GACS, a generative AI...
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Average Hourly Rate
$22/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Diggit Software Solutions Co. LLC Services
Web Development
AI Development
Mobile App Development
eCommerce Development
Digital Marketing
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empowering Businesses With Cutting-Edge Technology Solutions
Webwiders Solutions is an IT and software development company specializing in custom web development, digital transformation, and AI-powered technology solutions. The company helps businesses build scalable digital products through services such as website development, e-commerce solutions, CRM systems...
Location
Indore, India
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Portfolios Count
5 Projects Listed
WebWiders Software Solutions Services
Graphic Design
eCommerce Development
Web Development
Mobile App Development
Software Development
Staff Augmentation
IT Services
AI Development
Web Design
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WebWiders has been our travel company's trusted tech partner for nearly five years, beginning with a complete redesign and upgrade of our website and proceeding to a consumer navigational app to keep our hiking customers on their routes as we support their journeys. The navigational app is very stable, attractive, and gets 5-star reviews from our customers. The website we've built is visually beautiful and easily used by customers to purchase our travel products. This year WebWiders led us on a thorough security upgrade, including daily backups and systems to protect our programs and data. Throughout it all, WebWiders has been very prompt for development, responsive to our programming needs, and helpful during the occasional service call. I strongly recommend them.
Abhishek Gour
Founder at KingsInnovations
5.0★
Software Development Review from Abhishek Gour
Working with WebWiders Software Solutions on TheVenco has been a genuinely great experience from the start. Their team has shipped a steady stream of meaningful updates almost every week, moving from basic vendor and candidate management all the way to a fully working marketplace loop with requirements, applications, and notifications, and each release has visibly moved the product forward. When we've flagged bugs or UI issues, they've turned around fixes fast and gotten them right on the next pass. Communication has been clear throughout, and they've been upfront about what's shipped versus what's still in progress, which we've really appreciated. The pricing has been fair for the pace and quality of work delivered. Overall we're very happy with where the platform stands and with the WebWiders team behind it, and we'd recommend them without hesitation to anyone looking for a reliable development partner.
Vishal Kodi
Review from Google
5.0★
Vishal Kodi's Review Sourced from Google
This is my first company, and I have learned a lot things here, All are too friendly.
All members are always helping each other's.
shweta ma'am and pankaj sir you both are doing the best work. You are the best
best wishes.
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We're a global team of developers, designers, and problem-solvers creating impactful software since 2007. IT-Dimension builds future-ready software from AI and IoT to mobile, enterprise, and 3D solutions...
Location
West Hollywood, California
Number of Employees
50 - 99
Average Hourly Rate
$49/hr
Portfolios Count
4 Projects Listed
IT-Dimension Services
IT Services
Mobile App Development
Web Development
Product Design
Web Design
Software Development
AI Development
Blockchain
VR/AR
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bourgeois Web Design has been developing and hosting websites in French-speaking Switzerland since 1994. We offer custom WordPress sites, eco-friendly hosting in Switzerland (TIER3 data center, ISO 27001 certified), IT and cybersecurity consulting, and serve SMEs, municipalities, and associations...
Location
Rueyres, Switzerland
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Bourgeois Web Design Services
Web Development
Web Design
eCommerce Development
WordPress Website Design
AI Development
Cybersecurity
IT Services
CRM Consulting
Software Development
Graphic Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Web Ultimax is a Dubai-focused web design, SEO and digital marketing agency helping UAE businesses build fast websites, rank higher on Google, generate leads and grow with digital strategy, AI automation, CRM and ERP solutions...
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Web Ultimax PVT Ltd. Services
Web Design
Web Development
eCommerce Development
Social Media Marketing
SEO
AI Development
CRM Consulting
ERP Consulting
Business Consulting
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Zluck Solutions is a digital solutions partner helping startups, growing businesses, and mid-size companies build custom mobile apps, web applications, websites, workflow automation systems, and AI-powered solutions since 2014...
Location
Surat, India
Number of Employees
Under 49
Average Hourly Rate
$30/hr
Portfolios Count
11 Projects Listed
Zluck Solutions Services
WordPress Website Design
Software Development
Web Development
Mobile App Development
IT Services
eCommerce Development
AI Development
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Indeed
LaunchPass
LoveExpands
Data sourced from the agency's DesignRush profile
Zluck Solutions Reviews & Testimonials
ᏙɪKαຮ KαᏞຮαƦɪʏᴀ
Review from Google
5.0★
ᏙɪKαຮ KαᏞຮαƦɪʏᴀ's Review Sourced from Google
Zluck Solutions has a friendly culture with helpful and supportive seniors. It’s a great place to learn and grow as a team.
Shivangini Parekh
Review from Google
5.0★
Shivangini Parekh's Review Sourced from Google
Zluck Solutions provides a positive and collaborative work environment with no unnecessary pressure. The company encourages continuous learning by offering opportunities to explore and implement new technologies. The management team is supportive, and the workplace culture promotes mutual respect and teamwork. Zluck Solutions values every team member equally, making it a great place for professional growth.
Ayushi Mehta
Review from Google
5.0★
Ayushi Mehta's Review Sourced from Google
It’s being a rewarding experience so far with Zluck Solutions. The company fosters a supportive and inclusive environment, where collaboration and communication are encouraged across teams. I appreciate the leadership's openness to feedback and their commitment to continuous improvement. There's a strong focus on professional development, and I’ve had the opportunity to grow my skills and take on meaningful projects. The work-life balance is well-maintained, and the team culture is both friendly and motivating. I look forward to continuing to grow with the organization.
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Aerosoft delivers end-to-end digital and AI solutions that help businesses automate operations and scale efficiently. Based in George Town, Cayman Islands, we build AI automation systems and custom CRM and ERP solutions designed to grow with your business...
Location
George Town, Cayman Islands
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Aerosoft Global Services
Software Development
AI Development
CRM Consulting
ERP Consulting
IT Services
Business Consulting
Mobile App Development
Blockchain
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Arccus is a leading digital agency delivering cutting-edge mobile apps, responsive websites, custom ERP solutions, and AI-driven automation. We partner with startups, enterprises, and governments to design and build scalable, smart technology that drives growth and digital transformation...
Location
Naperville, Illinois
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
Arccus Services
Mobile App Development
Web Development
AI Development
Software Development
VR/AR
Staff Augmentation
IT Services
ERP Consulting
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Ai Powered Website .Grab the future don't be the past
Professional Web Development & Digital Marketing Company...
Location
Tirana, Albania
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Sitesprint Services
Web Design
eCommerce Development
Web Development
Graphic Design
Digital Services
SEO
CRO
Digital Marketing
eCommerce
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Emily Harper
Marcus Delgado
Sophia Kline
Data sourced from the agency's DesignRush profile
Sitesprint Reviews & Testimonials
Kejsi ibranj
Review from Google
5.0★
Kejsi ibranj's Review Sourced from Google
I recently had the pleasure of working with Sitesprint, and I can confidently say they exceeded all expectations. From the initial consultation to the final launch, their team demonstrated exceptional professionalism, creativity, and technical expertise.
They took the time to truly understand my business needs and translated them into a stunning, user-friendly website that not only looks great but also performs flawlessly. Every detail was handled with care from responsive design and SEO optimization to speed, accessibility, and mobile performance.
Communication was smooth and consistent throughout the entire process. They met every deadline and were always quick to respond to questions or feedback. It’s rare to find a team so dedicated to both quality and customer satisfaction.
Since launching the new site, I’ve seen a noticeable improvement in traffic, engagement, and even conversions. I genuinely couldn’t be happier with the results.
If you’re looking for a trustworthy, highly skilled website company that delivers real value, Site Sprint is the one to choose. I look forward to working with them again in the future!
Albi
Review from Google
5.0★
Albi's Review Sourced from Google
Awesome experience! Very helpful and experienced. They built me a website for scratch. I hadn’t really thought through how I wanted it to look so they gave me some amazing examples and suggestions and managed to build a really cool website for my business. I highly recommend!!
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LA's Top WordPress, Webflow, and Shopify Digital Agency
Mouche is a digital agency blending human creativity with AI efficiency. We specialize in eCommerce, Shopify, SEO, and user-centric websites built on WordPress, Webflow, and Wix. Based in Los Angeles, we help brands grow by driving traffic, boosting conversions, and creating smarter digital experiences...
Location
Los Angeles, California
Number of Employees
Under 49
Average Hourly Rate
$150/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Mouche Services
Digital Strategy
Branding
SEO
UI/UX Design
Content Marketing
AI Development
Cloud Consulting
Mobile App Development
Web Design
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...
Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
ASK 2 PRO Services
Web Development
Digital Marketing
AI Development
HR Outsourcing
Customer Support
Phone Answering Services
IT Services
Market Research
Branding
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Award-Winning Mobile Design & Development Agency with AI Expertise
Utility is a premier digital product agency specializing in custom mobile apps, web platforms, and AI-powered solutions for forward-thinking startups and global brands including Airbnb, Coca-Cola, Samsung, the NBA, and Forbes...
Location
New York City, New York
Number of Employees
100 - 249
Average Hourly Rate
$149/hr
Minimal Budget
$50,000 & Up
Portfolios Count
1 Project Listed
Utility Services
Mobile App Development
Software Development
AI Development
UI/UX Design
Digital Services
Web Development
Digital Strategy
eCommerce Development
Web Design
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Simplifying Your Digital Needs With Unlimited Skills
Protovo Solutions is an experienced and reliable group of digital engineers, problem solvers, thinkers, consultants, and all-around specialists. We believe in providing one-of-a-kind solutions to everyone of our customers, since we are the creators of human experience. Our mission is to simplify the...
Location
Bhilwara, India
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Protovo Solutions Services
CRM Consulting
Software Development
eCommerce Development
Digital Services
Web Development
Digital Marketing
AI Development
IT Services
Staff Augmentation
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Small Business Industry
Marketing Industry
Data sourced from the agency's DesignRush profile
Protovo Solutions Reviews & Testimonials
Mohamed Farrag Enab
Marketing Manager at Blue Ray Properties L.L.C
5.0★
CRM Consulting Review from Mohamed Farrag Enab
Protovo's CRM module customization yielded significant measurable outcomes, enhancing overall efficiency with a notable X% reduction in task completion time. User adoption saw a commendable X% increase, and the customization contributed to a substantial X% decrease in data errors. The impact on sales was evident, with a noteworthy X% boost in leads and conversions directly attributed to the tailored module. User satisfaction remained high, as reflected in positive feedback and a satisfaction rate of X%. Additionally, the project resulted in tangible cost savings of X% through improved operational efficiency. The system's adaptability was showcased by seamlessly incorporating X number of changes and updates. Collectively, these measurable achievements underscore Protovo's effectiveness in delivering a customized CRM solution that significantly enhances business processes and outcomes.
Anjali Nawal
Review from Google
5.0★
Anjali Nawal's Review Sourced from Google
Starting my internship with Protovo by my first year of engineering and becoming the junior software engineer at Protovo, it was really a great experience and time with a company like this where i got to know about many of the latest technologies and one with great work culture which every person dream for. A great boss is always a one people want in company and here I got three. Seniors are really friendly and always help and guide me with work and our leaders too. I would suggest you too get a chance to work with Protovo if you want to do something in life and you will not regret it later. Best place for freshers and also for interns to start their career and boost the confidence. Go with Protovo #protovian
Aakanksha Dadhich
Review from Google
5.0★
Aakanksha Dadhich's Review Sourced from Google
Working in protovo solutions gives me learning in new technologies and explore my skills. Company has friendly environment and work ethics.
company is best place who love their work and have passion for their work.
I suggest all freshers to start your career with company you will get lots of learning here.
Reviews verified by DesignRush and sourced from the agency's profile
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Trust the experts who understand your vision and transform it into reality.
Dubai-based digital agency founded in 2021. Official Odoo ERP/CRM Ready Partner. We deliver web & app development, ecommerce, enterprise CMS (Sitecore, Umbraco, Optimizely, Kentico), cloud, and AI automation serving SMBs and mid-market clients across the USA, UAE, and UK at competitive rates...
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Evonicsoft Services
SEO
Mobile App Development
Web Development
Digital Marketing
Cloud Consulting
eCommerce Development
WordPress Website Design
Web Design
AI Development
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Edition is a design-led technology studio based in Auckland, New Zealand. We help start ups, scale ups and growing technology companies create stronger software, brands, and marketing websites...
Location
Auckland, New Zealand
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Edition Services
UI/UX Design
Branding
Mobile App Development
Software Development
Web Design
Web Development
CRO
Logo Design
AI Development
Investment
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Halter
Kami
Optimal
EROAD
Kernel
Microsoft
Caruso
Sence
FirstAML
Tend
Data sourced from the agency's DesignRush profile
Edition Reviews & Testimonials
TJ
Review from Google
5.0★
TJ's Review Sourced from Google
We recently worked with Edition on a full brand refresh for Go Lend, including the development of our new Webflow website and a series of advertising landing pages.
The team at Edition were outstanding to work with. Their creativity, attention to detail, and ability to translate our ideas into a polished final product exceeded our expectations. Communication was excellent throughout the project, and their enthusiasm, dedication, and genuine passion for their work were evident at every stage.
We’re extremely pleased with the outcome and would highly recommend Edition to any business looking for a talented and professional design and technology partner.
Jo Hollis
Review from Google
5.0★
Jo Hollis's Review Sourced from Google
We worked closely with Edition over a four-month period to provide specialist UX/UI design support for an internal software solution used across our New Zealand franchise network. The team were highly professional, easy to work with, and consistently delivered high-quality UI design. They integrated well with our team and added real value throughout the engagement. I’d happily work with Edition again.
Jarrod Renall
Review from Google
5.0★
Jarrod Renall's Review Sourced from Google
We’ve had the pleasure of working with Edition across multiple aspects of our platform build at Zipp – from research and brand strategy through to website development, wireframes, UI design, and software development.
The quality of their work has been consistently world-class, with clear communication and a genuine enthusiasm for our project. Their team brought passion and dedication to every stage, combining strategic thinking with strong technical capability.
We’ve found Edition to be a trusted partner who really cares about outcomes, and we would highly recommend them to any company looking for product strategy, brand expertise, and development support.
Reviews verified by DesignRush and sourced from the agency's profile
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Excellent Presence is an award-winning, woman-owned web strategy studio for mission-driven businesses & social enterprises. We craft goal-focused websites, practical SEO plans, and smart automation to fuel sustainable growth that honors your values. Let's expand your reach, not your workload...
Location
St. Petersburg, Florida
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Excellent Presence Services
Web Design
AI Development
SEO
CRO
Content Marketing
Web Development
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Transforming Businesses Worldwide With Intelligent AI Solutions
GlluzTech is an AI Automation & Innovation company helping businesses streamline operations, cut costs, and unlock growth through intelligent automation. With our AI agents Riley and Alexk, we provide a free AI readiness assessment that delivers a tailored roadmap, ROI insights, and actionable strategies...
Location
London, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$300/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
2 Projects Listed
Glluz Tech AI Services
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Equitysoft Technologies builds AI-powered web and mobile solutions that help businesses scale faster. From high-performance mobile apps and custom web platforms to intuitive UI/UX and intelligent automation, we turn complex ideas into reliable digital products for global markets...
Location
Ahmedabad, India
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Equitysoft Technologies Services
Mobile App Development
Web Development
AI Development
eCommerce Development
Software Development
WordPress Website Design
IT Services
Branding
SEO
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Diaspora Insurance
Spinup Technologies
Cueillette
TFG Ministry
Ether Wellness
Micro Munchie
Data sourced from the agency's DesignRush profile
Equitysoft Technologies Reviews & Testimonials
Namrata Panchal
Review from Google
5.0★
Namrata Panchal's Review Sourced from Google
The company has amazing work culture that encourages innovations, teamwork. The everyone is supportive, collaborative and always ready to help, CEO leads with vision, humility, and inspiration, creating an environment where employees feel valued and motivated.
Kansagara Dhruvi
Review from Google
5.0★
Kansagara Dhruvi's Review Sourced from Google
Equitysoft Technologies has an amazing work culture! The team is highly skilled and supportive, making everyday work enjoyable. The open-door policy with leadership ensures transparent communication. The company respects employees' time while ensuring productivity. It's refreshing to work in such a flexible and understanding environment.
Jaydeep Vara
Review from Google
5.0★
Jaydeep Vara's Review Sourced from Google
Equitysoft Technologies in Ahmedabad is a beacon of innovation in the service-based IT sector. The environment is incredibly conducive to professional development, with every project offering new learning curves. I've advanced my web development skills significantly, thanks to the supportive management and the cooperative team culture. Equitysoft’s emphasis on growth and creativity makes it a joy to be part of this progressive company.
Reviews verified by DesignRush and sourced from the agency's profile
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CBus AI Agents builds custom AI agent systems and hardware setups for small businesses in Columbus, Dublin, and Central Ohio. Founder-led by Jeff Binek: Army veteran, Ohio State grad, 16-year business owner turned AI consultant...
Location
Dublin, Ohio
Number of Employees
Under 49
Average Hourly Rate
$115/hr
Minimal Budget
$1,000 - $10,000
CBus AI Agents Services
AI Development
Business Consulting
SEO
Social Media Marketing
Web Design
Web Development
WordPress Website Design
CRM Consulting
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We help businesses punch above their weight through better use of technology.
More like a tech-loving friend than a digital agency, we work with individuals and businesses to support all aspects of their digital needs. From apps and websites to CRM's, digital marketing, game development and AI, we constantly evaluate the tech landscape figuring out ways our clients can gain an...
Location
Bath, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
$1,000 - $10,000
Minnow Services
Digital Strategy
Web Design
Web Development
Mobile App Development
CRM Consulting
Digital Marketing
Social Media Marketing
Email Marketing
Wearables
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Glossy IT help SMBs to grow their online presence with Custom Web Development, Maintenance, Security, App & Software Development services at a fractional cost compared to the West. In the last 13 years, we helped 1850+ clients from around still counting.
We are more than just a service provider; we are your...
Location
Dhaka, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Glossy IT Services
Web Design
Web Development
Mobile App Development
Software Development
eCommerce Development
WordPress Website Design
ERP Consulting
AI Development
SEO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Easy Website Form
eStore Cloud ERP
Widgets Master
Data sourced from the agency's DesignRush profile
Glossy IT Reviews & Testimonials
Md. Masudul Kabir
Review from Google
5.0★
Md. Masudul Kabir's Review Sourced from Google
As a Senior Software Engineer at Glossy IT, I can confidently say that this company provides an outstanding work environment for professionals in the software development field.
The team at Glossy IT is composed of talented individuals who are not only experts in their respective domains but also collaborative and supportive. The emphasis on teamwork is evident in our daily interactions, making it a pleasure to work on challenging projects with such a cohesive group.
Glossy IT is not just a workplace; it's a community of passionate individuals dedicated to pushing the boundaries of what's possible in the software development realm.
Best of luck to Glossy IT!
Md. Sumon Ali
Review from Google
5.0★
Md. Sumon Ali's Review Sourced from Google
Glossy IT truly values its employees, and it's a pleasure to be part of the HR & Admin team here. The company's commitment to a positive work environment and professional growth is commendable. I've seen firsthand how they invest in employee development and well-being, creating a fantastic workplace culture. We’re not only a team, we are the Glossy IT family. Kudos to Glossy IT for making HR & Admin management a seamless experience for me!
Imran Hossain
Review from Google
5.0★
Imran Hossain's Review Sourced from Google
As a Sr. Web Developer and Branch Manager at Glossy IT, I've witnessed the company's dedication to excellence in web development. Our team's collaboration and cutting-edge technologies empower us to create outstanding web solutions. Glossy IT's commitment to clients' success is unwavering, making us a top choice for web development needs.
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An AI customer service company is a company that uses artificial intelligence (AI) technologies to provide customer support solutions. It develops and deploys AI-driven tools like chatbots, virtual assistants (VAs), and automated response systems to handle customer inquiries, resolve issues, and elevate overall consumer satisfaction. By using natural language processing (NLP), machine learning (ML), and other advanced AI tools, a customer service AI company delivers efficient, accurate, and personalized customer service experiences.
Here are some common challenges that AI customer service companies help overcome:
Overwhelming number of customer inquiries
Lack of manpower in handling extensive backlogs of unresponded requests
Long waiting periods due to varied time-zones
Non-standardized and error-filled responses across all customer interactions
Lack of accessibility and inclusivity when providing support for a diverse client base
Poor structure when handling and processing large volumes of customer data in a structured manner
Identifying fraudulent activities that can harm the company’s reputation
Conducting frequent algorithm training to sustain an agile semantic architecture
AI is projected to become a common investment in customer experience within the next few years, as more than 80% of businesses are expected to implement applications based on generative AI. Notably, the chatbot market is forecasted to expand significantly, with projections indicating an estimated $15.5 billion growth by 2028. Moreover, businesses adopting AI engineering practices are anticipated to outperform competitors by at least 25% by 2026 in terms of the number and speed of AI models deployed.
Success Story
Here's a case study showcasing how strategic AI integration can optimize customer support operations in dynamic service environments:
Challenge: A SaaS eLearning platform experienced significant fluctuations in customer support inquiries throughout the academic year. In need of year-round staffing, the client sought a scalable solution to handle seasonal spikes in customer queries and reduce training durations for support specialists.
Solution: After identifying automation opportunities and analyzing common customer questions, AI customer service company Aristek Systems implemented an AI chatbot using large language model (LLM) technologies. Aristek Systems' implementation effectively managed Level 1 support queries and assisted in resolving complex Level 2 issues, as the model had training on platform manuals and real-time interactions.
Results: The chatbot eliminated the need for seasonal staff adjustments while ensuring consistent 24/7 support in different seasons. It also minimized escalation risks with contextually relevant responses which reduced case resolution times and improved overall customer satisfaction and retention.
What do AI customer service companies do?
AI customer service companies streamline customer support operations using advanced algorithms, ML, response automation, predictive AI, and customer interaction analysis. They tailor AI solutions to deliver more efficient, personalized customer care experiences, which significantly optimizes operational efficiency. Their AI customer service solutions reduce response times, handle repetitive queries, and enable 24/7 support.
Common AI customer services include:
Chatbots and VAs Using automated tools to handle customer inquiries, provide information, and resolve issues in real-time without human intervention
Sentiment analysis Employing AI technologies to analyze customer feedback and interactions, determine the customer's emotional state, and improve response strategies
Predictive analytics Analyzing past interactions and data trends to anticipate customer behavior and enable more proactive AI customer services
NLP implementations Leveraging AI-based customer support technology that allows chatbots and VAs to understand, interpret, and respond to human language in a natural, conversational manner
Customer interaction analytics Tracking and analyzing customer interactions across different channels to provide insights into customer preferences and pain points
24/7 AI for customer support Providing timely, around-the-clock assistance regardless of time zones
Automated ticketing systems Automatically categorizing and prioritizing customer issues for efficient resolution by human agents or automated systems
Personalization engines Customizing AI systems to deliver responses and service offers based on individual customer profiles
Success Story
To better understand the transformative power of AI-based customer support, we examine a compelling case study showcasing Azumo's collaboration with its client. This partnership illustrates how the customer service AI company’s innovative approach refined Azumo’s digital engagement strategies to boost its efficiency:
Challenge: The client needed an easy-to-implement and economically viable AI chatbot amid advancements in AI technologies. It requested a solution that could streamline customer interactions and operational processes without requiring extensive resources or technical expertise.
Solution: Azumo developed Charlibot, a no-code/low-code platform with flexible integration options. Modern LLMs like ChatGPT underlined the solution, powering its reasoning and semantic search capabilities. It was designed to handle inbound inquiries, customer support questions, and other data requests without needing the additional assistance of a chat support agent.
Results: Charlibot transformed customer service interactions, and the client started effectively engaging with online visitors and converting inquiries into sales.
How much do customer service AI companies charge for their services?
Customer service AI companies typically charge between $0.05 and $1.5 per AI-powered interaction, i.e., AI-powered responses by AI assistants or chatbots — some of the most common AI customer service offers. These companies offer a range of pricing models, including subscription-based, usage-based, and custom options, tailored to meet diverse business needs. Here's a breakdown of typical costs:
Consumption-based fee: $0.006-$1 per text or audio request
The top 50 customer service AI companies on DesignRush charge an average of $43 per hour. Approximately 5.1% of the agencies accept projects with a budget of less than $1,000, making them accessible to startups and smaller businesses seeking to incorporate AI in their customer support operations. On the other hand, 5.1% require a minimum project budget of $50,000, offering clients comprehensive AI-powered solutions, customized strategies, and premium support services.
Why should I hire a customer service AI company?
You should hire a customer service AI company to optimize your customer support strategies. With advanced AI technology, these companies offer immediate, around-the-clock assistance without human intervention. They reduce wait times and contribute to cutting down on operational costs. In essence, implementing AI for customer support can free your agents from handling repetitive, mundane inquiries, allowing them to focus on more complex tasks.
Hire customer service AI companies because they:
Increase response accuracy by leveraging AI's ability to learn and adapt
Provide consistent and unbiased responses for a uniform customer experience
Can be scaled accordingly to handle peak times and growing customer bases, thus eliminating the need for additional staffing
Integrate with existing customer relationship management (CRM) systems for enhanced data management
Automate routine inquiries for higher-value interactions
Monitor customer interactions in real-time to identify and address issues promptly
Customize responses based on previous conversation history
Improve training for human agents by providing AI-driven insights and feedback
Success Story
The following case study highlights the increased adoption, efficiency benefits, and competitive advantages of AI-driven customer service technologies:
Challenge: An electronics manufacturer sought to enhance its direct-to-consumer (D2C) customer and sales support through a more user-friendly interface. The solution was envisioned to validate the value of an on-website chatbot as an additional D2C communication channel, specifically targeting iOS device owners.
Solution: Master of Code Global developed and launched a chatbot functioning as a virtual shopping assistant that connects with customers in real-time and provides personalized product recommendations through generative AI. The bot was integrated into the Shopify eCommerce website to guide buyers through the ordering process, answer questions, and assist with checkout. Moreover, it offered to connect recipients with a human agent in case of more complicated queries.
Results: Master of Code Global's implementation of the AI-powered chatbot resulted in an average customer satisfaction score (CSAT) of 80%. It achieved an engaged session rate of 84%, while the average order value through the chatbot was approximately $300.
How do I choose the best AI customer service company for my business?
You can choose an AI customer service company that best aligns with your business requirements by carefully evaluating credentials, qualifications, previous projects, and other pertinent factors. Follow these steps to ensure you make an informed decision:
Define your specific needs Determine the type of AI customer service that would best accommodate your needs. This may be chatbots, voice assistants, automated responses, or a combination.
Research agencies Look up agencies on Google and credible directories, such as DesignRush, to curate a list of prospective partners.
Examine reputation Look at authentic reviews and testimonials from other businesses using these AI customer service companies to gauge their reliability.
Check for technology fit Assess whether the companies' AI technologies integrate well with your existing systems and platforms.
Read about customization Check if their AI customer service solutions are customizable to fit your brand voice, customer base, and unique requirements.
Ensure scalability See if their AI for customer support can scale with your business as it grows, both in terms of volume and complexity.
Investigate accuracy and reliability Assess their performance in terms of understanding queries with precision and providing relevant responses.
Look into security and compliance Verify if they employ security standards and compliance with relevant regulations, especially for handling sensitive customer data.
Explore availability of maintenance services Assess the level of ongoing support the service providers offer to ensure a smooth transition and undisrupted operations.
Weigh the costs and potential ROI Compare pricing models and consider the value their best AI services can provide in terms of time savings and improved customer retention.
Send request for proposals (RFPs) and schedule interviews Based on your initial assessments, create a shortlist of up to five candidates. Send detailed RFPs and schedule interviews so you can ask questions pertinent to their work, the potential partnership, and the proposals submitted.
Arrive at a decision Assess the performances of the shortlisted candidates during the interviews and evaluate their proposals and how effectively they articulated them. Based on these evaluations, choose the AI customer service company that will positively impact your business.
If you need to expedite your search for the ideal AI customer service company, DesignRush can help. Simply head to our Marketplace and share your project details with us. Based on your requirements, we'll introduce you to five fitting potential agency partners — for free.
How do I find the best customer service AI company on DesignRush that fits my budget?
Use our directory's advanced filtering options to find the best customer service AI companies on DesignRush, that fit your budget. You can refine your search by selecting cost-effective agencies taking on projects starting at $1,000, or those that have a budget requirement of $50,000 and above.
Our agency directory also lets you browse agency profiles based on location, area of expertise, agency reviews, client types, team size, budget, and hourly rates so you can compare AI customer service companies comprehensively and find the best fit for your project.
What are the key success metrics in AI customer service?
Key success metrics in AI customer service provide a comprehensive view of AI’s service performance and effectiveness in customer service. They also highlight areas of strength and opportunities for improvement.
Automated resolution rate (ARR) The ARR measures the percentage of customer queries resolved solely by AI without human intervention. A higher ARR reflects efficient AI solutions.
First contact resolution (FCR) The FCR Indicates the rate at which customer issues are resolved during the first interaction with the AI system. A high FCR signifies the AI’s ability to quickly and accurately address customer needs.
Customer effort score (CES) The CES gauges how easily customers can use the AI service to resolve their issues. A low CES suggests that the AI system is user-friendly and intuitive.
Transfer rate to human agents This is the frequency at which interactions escalate from AI to human agents. A lower transfer rate means that the AI solution can effectively handle more complex issues.
Average handling time (AHT) The AHT represents the average time it takes the AI to handle an inquiry. AI customer service companies aim for lower AHT, which means swift resolution of customer concerns.
Feedback utilization This pertains to the effective use of feedback to demonstrate continuous improvement and customer-centric development.
Customer satisfaction score (CSAT) The CSAT is a metric typically gathered through post-interaction surveys and reflects the overall effectiveness of and user experience with the AI system.
What questions should I ask customer service AI companies before hiring one?
You should ask the following questions before hiring customer service AI companies to ensure they are the right fit for your business:
Its Relevant Background
What is your company's experience in developing AI customer service solutions?
What industries have you worked with, and which ones do you specialize in?
Have you worked on any similar projects?
What is the size and expertise of your development and support team?
How do you stay updated with the latest advancements in AI and customer service technology?
What is your company’s approach to data privacy and security?
Can you provide information on the performance and reliability of your AI solutions in real-world applications?
Its Services and Processes
What specific customer service AI solutions do you offer?
How customizable are your AI solutions?
What is the typical implementation timeline for your AI solutions?
How do you handle the initial setup and training of the AI system?
What ongoing support and maintenance services do you provide?
How do you measure the effectiveness and performance of your AI-based customer support?
What are your pricing models, and what factors influence the cost?
Relevant to Your Project
How will your AI solutions address our specific customer service challenges?
What level of customization will be available to tailor the AI to our marketing, brand voice, and overall branding?
How will your AI solutions integrate with our existing customer service workflows?
How do you ensure the AI adheres to our business’s compliance and regulatory requirements?
What are the expected results and improvements we should see within the first six months of using your AI for customer support?
What are the best AI customer service companies in the US?
The best AI customer service companies in the US are: