Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Recruiting × Manufacturing × $1,000 - $10,000 ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Unlock Your Organization's Services Future Potential
Bringing together CHRO Advisory Services paired with innovative technology recommendations to impact the future of work strategy . Our network has some of the TOP CHROs working to help midcap and private equity companies be successful In their people strategy...
At Zuswork, our recruitment experts are dedicated to connecting qualified talent with incredible employers. We believe connection is key to success and growth for everyone involved, employees and employers...
The HR Innovator Group helps businesses transform their peopler operations with customized HR support, compliance expertise, and HR technology optimization, building scalable systems that drive growth and culture...
Ventes is an international recruiting firm specializing in talent acquisition across Mexico and Latin America. With nearly 20 years of experience, the company helps organizations find high-quality candidates and build strategic workforce plans that support long-term growth...
Fast Dolphin is a nearshore IT and Engineering staffing firm that helps US companies build technical teams across Latin America. We focus on two staffing models, Temporary Staffing and Direct Hire Staffing, with bilingual professionals in US time zones and the first candidate in 24 to 48 hours...
ConsultEvo helps service businesses and fast moving teams streamline operations with ClickUp systems, CRM automation, AI implementation, and custom workflows...
Our focus is on assisting entrepreneurs and small business owners in navigating the complexities of web technologies. We provide exceptional web solutions that not only meet customer needs but also achieve high rankings through fast, aesthetically pleasing page designs...
Gables Search Group is able to tailor a program to a company's objectives and provide them with the most qualified candidate(s). Our database of resumes contains tens of thousands of candidates, allowing us to provide keyword and customized searches tailored to a company's requirements. Depending on the...
Extend Staffing is an international staffing, recruitment, and HR services agency that helps organizations hire skilled candidates, fill critical roles, and build stronger teams...
CMMI Level 3 and ISO 9001 and ISO 27001 certified IT organization.
A global digital transformation partner with 22+ years of experience, helping businesses modernize and scale with AI, ML, IoT, cloud, and cybersecurity solutions across industries like finance, manufacturing, telecom, and retail...
Engineered for Innovation. Built to Scale. Designed to Last.
At North Star Technology, we engineer strategic digital ecosystems that empower businesses to scale, compete, and thrive. From custom WordPress websites to IT infrastructure, automation, and Microsoft 365 solutions, we create technology-driven strategies designed for long-term success...
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
ExpertHiring connects businesses with qualified professionals for specialized and hard-to-fill positions. Our recruiters focus on understanding each companys hiring needs and identifying candidates with the right skills and experience...
Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...
Elite Virtual Employee (EVE Hire LLC) is a Global Remote Staffing Company Offering IT Staffing, Web & app development, digital marketing, payroll and vendor management services...
4.8
4.8
