Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
For US organizations needing end-to-end IT infrastructure support, Matrix Bricks delivers managed services alongside web development and digital marketing. Though headquartered in Mumbai, India, the firm operates a Colorado office and has completed projects for American clients including QAD, Tax Print, and...
Top Services:
- Digital Services
- eCommerce Development
- SEO
- Digital Marketing
- Web Development
- Show more
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $45/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 54 Projects Listed
Azumo
VerifiedVerified by the DesignRush team for authenticity and credibility.Build Intelligent Apps for Web, Mobile, Data, AI and Cloud
Azumo is based in California, in the United States, delivering AI development and nearshore engineering for managed IT services. Founded in 2016 with 100-249 employees, the firm maintains partnerships averaging 3.2 years with clients including Facebook, Omnicom, United Health and Discovery Channel.The San...
Top Services:
- AI Development
- Software Development
- Staff Augmentation
- Mobile App Development
- Big Data Analytics
- Show more
- Location
- San Francisco, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 9 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAzumo Services
Data sourced from the agency's DesignRush profileDiscovery Channel Meta Zynga Jostens Assembled Brands NGL NCSoft Twitter Horoscope.com Bento
Azumo Reviews & Testimonials
Software Development Review from Michael S.
We selected Azumo to develop our software. We transitioned from another development company, so Azumo was initially responsible for migrating our existing code and environments. We are currently still working with Azumo as our nearshore software development team on adding new items to our software.
UI/UX Design Review from Anonymous
Azumo helped us migrate our existing UIs into a new framework, creating reusable components and the infrastructure needed for future development. The developer they assigned became a seamless part of our team, always punctual, responsive, and a great fit overall.
Software Development Review from Anonymous
Thanks to Azumo’s work, our product is now more scalable, optimized, and ready for a growing user base. Their team has managed the engagement effectively, keeping us updated and addressing any challenges along the way. We’ve appreciated their constant availability and proactive communication.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWhen US startups and enterprise teams need scalable software platforms and senior engineers, DevsData Tech Talent delivers Node.js, React, Python, Java, and cloud development from its New York headquarters and global network. Founded in 2016, the agency maintains over 20,000 vetted candidates and has...
Top Services:
- HR Outsourcing
- Staff Augmentation
- Mobile App Development
- Web Development
- AI Development
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Portfolios Count
- 15 Projects Listed
For cloud infrastructure and DevOps needs across US markets, TXM delivers from its Austin, Texas office and nearshore centers in Mexico. The 100-plus team migrated a fintech company's web app to AWS, eliminating consumer timeouts and reducing infrastructure costs. TXM built AWS infrastructure for Kubernetes...
Top Services:
- Software Development
- Software Testing
- IoT
- AI Development
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $10,000 - $25,000
Our name is inspired by the Turritopsis Dohrnii, a species of Jellyfish that can revert to its life-cycle form, via cellular differentiation. It creates a newer version of itself. Jellyfish Technologies uses design, engineering, and technology skills to transform the ideas of its valued clients into...
Top Services:
- Software Development
- AI Development
- Mobile App Development
- Web Development
- Web Design
- Show more
- Location
- Salt Lake City, Utah
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Zealous System is an AI-powered technology partner delivering custom software, AI solutions, web and mobile apps, and enterprise platforms. As a software solutions provider, we serve startups and enterprises across healthcare, FinTech, logistics, education, manufacturing, and more...
Top Services:
- Software Development
- Product Design
- Web Development
- eCommerce Development
- WordPress Website Design
- Show more
- Location
- Lewis Center, Ohio
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 22 Projects Listed
ALFTEK offers full-service network infrastructure, system administration, network security, software development and other managed IT services. What's more, the company also integrates robust software solutions with cloud-based SaaS, PaaS and IaaS platforms for website and social & blog design...
Top Services:
- Software Development
- Cybersecurity
- IT Services
- Managed Services
- Web Design
- Show more
- Location
- Concord, California
- Number of Employees
- Under 49
- Portfolios Count
- 4 Projects Listed
Sombra is a global AI-first software development and AI consulting partner. With 400+ experts across the US, Europe, Latin America, Canada, India, and the Middle East, we design, build, and deliver IT solutions in AI, financial services, healthcare, e-commerce, energy, logistics, and...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Cloud Consulting
- Big Data Analytics
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
Since 1996, Ascendix Technologies has been headquartered in Dallas, Texas. The company specializes in AI implementation, CRM consulting, and tailored software development. With auxiliary development hubs located offshore in Poland, Portugal, and Luxembourg, our company boasts a global presence...
Top Services:
- AI Development
- CRM Consulting
- Software Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Tarika Group offers comprehensive Managed IT and digital solutions for SMBs, startups, and enterprises, ensuring secure, scalable, and cost-effective business growth...
Top Services:
- SEO
- Digital Marketing
- Social Media Marketing
- Software Development
- IT Services
- Show more
- Location
- Marriottsville, Maryland
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
Adastra
VerifiedVerified by the DesignRush team for authenticity and credibility.AI First. Data, Analytics and Cloud, Always.
Adastra Corporation helps organizations lead with AI responsibly, strategically, and at scale. For over 25 years, it has empowered global enterprises to unlock business value through data-driven innovation, operational excellence, and smarter customer engagement...
Top Services:
- AI Development
- Cloud Consulting
- IT Services
- Managed Services
- Big Data Analytics
- Show more
- Location
- Austin, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAdastra Services
Data sourced from the agency's DesignRush profileMagna Husky Toyota Astra Zeneca GSK Giant Tiger Heritage Grocers Group Skylight Health CBI Health Tehanu
Softweb Solutions Inc, an Avnet company, drives innovation through advanced data science and AI to accelerate business growth in the evolving digital landscape...
Top Services:
- AI Development
- Big Data Analytics
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
NEKLO is an international custom software development partner. Since 2008, weve specialized in building and scaling digital products for high-stakes industries, including Healthcare, Fintech, Energy, and Construction...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Product Design
- Software Testing
- Show more
- Location
- Burlingame, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Best Recruiting and Staffing Service in USA offer end-to-end recruitment and workforce solutions across various industries in the US...
Top Services:
- HR Outsourcing
- Managed Services
- Location
- Farmington Hills, Michigan
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...
Top Services:
- IT Services
- Cloud Consulting
- DevOps Consulting
- AI Development
- Software Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
ConvergeSol is a US-based technology consulting and custom software development company specializing in AI, SaaS, cloud, Salesforce, and enterprise applications. We build, modernize, and manage secure, scalable solutions for startups, SMBs, and enterprises...
Top Services:
- Software Development
- IT Services
- Big Data Analytics
- AI Development
- Software Testing
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Iqra Technology is a leading IT consulting and software development company delivering cost-effective, high-quality, and scalable technology solutions that help organizations accelerate their digital transformation. Since 2016, we have successfully delivered 1,000+ projects...
Top Services:
- CRM Consulting
- ERP Consulting
- Big Data Analytics
- Managed Services
- IT Services
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $15/hr
Your trusted IT training and IT partner for 19 years, BetterWorld Technology gives you a competitive advantage in the ever-evolving digital world.Dedicated to your long-term success, our cloud solutions, managed services, SaaS, cybersecurity and virtual CIO are customized to meet your needs...
Top Services:
- Staff Augmentation
- IT Services
- Managed Services
- Cybersecurity
- HR Outsourcing
- Show more
- Location
- Reston, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
We are here to help you get it done. With our expert team of consultants, we help you find solutions to your toughest problems and turn your ideas into reality...
Top Services:
- Software Development
- IT Services
- Managed Services
- Cloud Consulting
- Business Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Viyu Network Solutions brings together comprehensive IT products, managed services, professional services, cloud services and solutions in the Dallas, Texas area, as well as serving customers nationwide...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Cybersecurity
- IoT
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
We are a top rated MSSP operating in north Texas. We provide cybersecurity solutions, management and disaster recovery for businesses...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $90/hr
- Minimal Budget
- Under $1,000
Visionary IT is a managed services provider and cloud services company focused on helping growing companies with solutions to technology challenges. Migrating to the cloud, protecting data and ensuring security compliance to name a few...
Top Services:
- IT Services
- Managed Services
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
We deliver transformative technologies to some of the worlds most recognized brands. We work with the top performance management vendors including OneStream, Angular, Ionic, Azure, React, Oracle to automate and optimize your business processes, and make your work simpler and more efficient...
Top Services:
- Mobile App Development
- Software Development
- AI Development
- Managed Services
- eCommerce Development
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
iT2 is a senior-led SAP services firm built for speed, precision, and results. We embed proven SAP experts into client- and partner-led programs to solve critical challenges, fill specialized skill gaps, and accelerate high-impact initiatives - from strategy through execution...
Top Services:
- ERP Consulting
- Staff Augmentation
- Cloud Consulting
- IT Services
- Big Data Analytics
- Show more
- Location
- Carrollton, Texas
- Number of Employees
- 50 - 99
TBC is committed to serving our clients with IT services supported by experts using industry leading technology...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- 100 - 249
Simplifying business transformation through thought leadership and innovation. Bring your digital agenda to reality...
Top Services:
- IT Services
- Cloud Consulting
- AI Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
AcaciaIT focuses on businesses that need the technological advantages of a full service IT company. From minor problems to full infrastructure installations...
Top Services:
- IT Services
- Managed Services
- Location
- Tucson, Arizona
- Number of Employees
- Under 49
SSG Technologies is a software development and IT consulting firm specializing in customized solutions in the field of healthcare, manufacturing, insurance, supply chain, and energy sectors. Our approach to design and development is rooted in a fundamental belief that systems succeed or fail based on how well...
Top Services:
- Software Development
- IT Services
- Managed Services
- Staff Augmentation
- Show more
- Location
- Louisville, Kentucky
- Number of Employees
- 50 - 99
At BP3, we transform your complex challenges into streamlined success stories through AI and Automation...
Top Services:
- Business Consulting
- UI/UX Design
- AI Development
- IoT
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
At Supercharge, we partner with our clients to turn disruption into opportunity by creating transformative digital solutions. With over 200 digital experts across New York, London, Amsterdam, Helsinki, Vienna, and Budapest, we develop digital strategies, design delightful interfaces, and build robust software...
Top Services:
- Software Development
- AI Development
- Digital Services
- Product Design
- Mobile App Development
- Show more
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 6 Projects Listed
Scientific and academic research, patent analytics and regulatory standards, pharmaceutical and biotech intelligence, trademark protection, domain brand protection, intellectual property management., Life science research, Patent analytics, Regulatory Standards, Technology...
Top Services:
- Software Development
- IT Services
- Managed Services
- Location
- Tempe, Arizona
- Number of Employees
- 1000 & Up
Houston Managed IT Services | 24/7 IT Support, Cybersecurity & Cloud Solutions...
Top Services:
- IT Services
- Cloud Consulting
- IT Compliance Solution
- Cybersecurity
- Managed Services
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $10,000 - $25,000
edgefi is a cybersecurity and managed IT services firm that helps technology-driven organizations design, secure, and scale their operations with confidence...
Top Services:
- Cybersecurity
- Managed Services
- Location
- Vancouver, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
Your business depends on your IT systems. Were confident that we are the only network services, computer support, or IT consulting business in Alabama that provides these benefits to your business...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Web Design
- Business Consulting
- Show more
- Location
- Birmingham, Alabama
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 1 Project Listed
Adams Remco, Inc. is a family-run business that offers cutting-edge technologies in Florida, Michigan, and Indiana. To lower operational expenses, boost security, and enhance document workflow, we provide complete hardware, supply, software, and technical support solutions. Since 1965, we have consistently...
Top Services:
- IT Services
- Managed Services
- IT Compliance Solution
- Location
- South Bend, Indiana
- Number of Employees
- 250 - 499
As your dedicated partner, we take care of all your IT, business, brand, and marketing essentials,guaranteeing reliable and consistent system functioning with predictable cost. This streamlined approach empowers your business to concentrate on growth levers while we handle the technicalities with assured...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
REREM Data Security specializes in all the in-depth cybersecurity measures required to keep you and your business safe from security threats. We ensure that your essential data, financial information, identity, and network applications are safe from unwanted eyes...
Top Services:
- Cybersecurity
- Digital Services
- AI Development
- Software Development
- IT Compliance Solution
- Show more
- Location
- McKinney, Texas
- Number of Employees
- Under 49
Comptivia Technologies is a global IT Services and Consulting company headquarters in New Jersey USA. We work with leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization...
Top Services:
- Web Design
- AI Development
- Software Testing
- Software Development
- Big Data Analytics
- Show more
- Location
- Montville, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
NGenious Solutions Inc. is a Certified Microsoft Solutions Partner, offering a comprehensive range of services including Microsoft 365, SharePoint, ServiceNow, Business Central, Dynamics, Power Platform, and more. With our corporate headquarters in New Jersey and an offshore engineering center in India, we...
Top Services:
- IT Services
- Cloud Consulting
- ERP Consulting
- CRM Consulting
- Managed Services
- Show more
- Location
- Piscataway, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
Alexa Cybersecurity is a trusted provider of cybersecurity software and hardware solutions, offering a range of products to protect businesses in the digital age. Specializing in Application Security, Mobile Security, Secured Storage, and Security Testing, Alexa Cybersecurity delivers innovative solutions to...
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Infinity Group is one of the UK's leading Microsoft partners. We help businesses become more productive, cost efficient and secure by helping them implement better IT technology...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- AI Development
- ERP Consulting
- Show more
- Location
- Camden, Delaware
- Number of Employees
- 100 - 249
Luqon IT Solutions is a 360-degree eCommerce and digital product development company, headquartered in Houston, Texas, with strong operational hubs in Sweden and Pakistan. Were expanding into KSA and the UK to serve a broader global client base with scalable, high-performing digital solutions...
Top Services:
- IT Services
- Web Development
- eCommerce Development
- Digital Marketing
- SEO
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
Infinity Technology Consulting, Inc. is a trusted Atlanta IT company providing reliable computer support for homes and businesses for more than 23 years. We deliver the best managed IT services in Atlanta, helping clients, employees, and stakeholders operate in secure and efficient technology environments...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- CRM Consulting
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
O2B Technologies is a certified Odoo Partner in Austin, Texas, helping U S businesses implement, customize, and scale Odoo ERP 500+ implementations. Get a free consultation...
Top Services:
- Web Development
- eCommerce Development
- Web Design
- Software Development
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Managed Service Providers by City
Managed Service Providers by State
Popular Services
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs