Searching for outsourced customer support in Chicago to enhance your customer satisfaction? DesignRush features agencies that have successfully collaborated with major brands like Pizza Hut and Honeywell. With over 100,000 client-agency matches monthly and 40,000+ vetted agencies, you can trust our platform to help you find the right fit for your business. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Show more
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Show more
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Show more
MCVO Talent Resource Services
Philippines Outsourcing Company with sales office in Chicago that provides talented staff to small businesses in the US. [... see all MCVO Talent Outsourcing reviews ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Offshore Data Entry Service: Precision, Speed and Security
Top Offshore BPO company [... see all Offshore India Data Entry reviews ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses
Decreasing costs, saving money, increasing leads, and enhancing your business: make Hit Rate Solutions your first choice for an outsourced call center! [... view Hit Rate Solutions profile ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- Under $1,000
Revolutionize Your Healthcare Practice.
iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software. [... view ICareBilling profile ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
Equipped For Every Good Work.
Ruteappz is an IT consulting and software development company dedicated to creating and transforming products, services, and enterprises. Our goal is to drive business growth both today and in the future by leveraging innovative solutions and cutting-edge technology. [... view Ruteappz profile ]Top Services:
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Related Services in Chicago
Outsourced Customer Support Companies Near Chicago
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.
Latest Trends Related to Outsourced Customer Support
Outsourced Customer Support
Best Customer Support Outsourcing Partners for Series A and B Startups (2026)
81
Outsourced Customer Support
Customer Support Outsourcing for Regulated Industries: What to Look for in 2026
86