Searching for reliable outsourced customer support in Houston, Texas, to enhance your customer engagement? DesignRush is here to help you connect with top agencies trusted by brands like Estee Lauder and Shell. With over 100,000 client-agency matches monthly and 40,000+ vetted agencies, you can trust our platform to guide you in finding the right partner. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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The Leading Outsource Partner for Scaling SaaS & eCommerce
We build scalable, world-class customer support teams for SaaS and eCommerce. [... view SupportZebra profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 250 - 499
Transforming Calls Into Memorable Experiences & Fostering Innovation, Igniting Change!
Our expertise is into business process outsourcing, knowledge process outsourcing, customer support outsourcing and human resource outsourcing. [... view APFP Universal profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 250 - 499
Your Partner in Professional IT and BPO Solutions
Our vision is to be recognized as the premier provider of IT services and business process outsourcing solutions in the industry. [... view CGS profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
GET LIVE LEADS Anytime, Anywhere
Leads magnet consistently launches a multitude of online and offline marketing campaigns to drive traffic to our in-house call center. [... view Leads Magnet profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
Trusted By Leading Healthcare Providers
Right on Time Billing Services is a Houston-based medical billing company offering coding, claims submission, and full revenue cycle management. We help Home Health, Hospice, and Behavioral Health practices reduce denials and increase revenue. [... view Right On Time Billing profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $9/hr
- Minimal Budget
- $1,000 - $10,000
Results Driven Digital Marketing & Tech Solutions Agency.
Rapid innovation is an essential feature of digital information technology. CallBiz LLC understands the importance of remaining current through frequent self-reinvention. We accomplish this by continually attracting the brightest minds in modern digital paradigms and platforms. [... view CallBiz profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
Outsource With Confidence
Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs. [... view Platonics LLC profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
Your Global Tech Partner
At zyp, we're not just writing code; we're shaping digital futures. Whether you're a visionary startup or an established enterprise looking to evolve, we're here to transform your tech dreams into reality. Join us on a journey of innovation, growth, and success. [... view Zyp profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Outsourced Answering Service For Dispatch
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth. [... view Dispatching Answering Service profile ]Top Services:
- Customer Support
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
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About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.
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