Explore outsourced customer support services in NYC that can enhance your brand's communication. DesignRush features agencies trusted by Fortune 500 companies like Spotify and Shell. With over 1M monthly visitors and 40,000+ vetted agencies, our platform is designed to connect you with the best in the business. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.

Best New York City Customer Support Services

18 Companies - Rankings updated: June 11, 2026

DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.

United States × New York × New York City ×
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes.  [... view SmartPA profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

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    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++

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    • Alexandra Stewart
      Alexandra Stewart Review from Google
      5.0

      Alexandra Stewart's Review Sourced from Google

      Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!

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    Reviews verified by DesignRush and sourced from the agency's profile
  • Let's Grow Your Digital Presence

    Let's Grow Your Digital Presence

    Welcome to The DigiTech Era, where we redefine digital marketing and empower businesses to thrive in the ever-evolving digital landscape. We specialize in providing exceptional digital marketing services with a focus on New York and a reach that extends across the United States and Canada.  [... see all The DigiTech Era reviews ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed
  • Eventyr - Member of Sigma Software Group

    Eventyr - Member of Sigma Software Group

    Eventyr is a progressive, young, but highly skilled and experienced company with a headquaters in Lisbon, Portugal.Our team offers accessible game dev, mobile and web development services meeting the latest technological and market trends.  [... see all Eventyr reviews ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    3 Projects Listed
  • Top Provider of Outsourcing and Customer Support

    Top Provider of Outsourcing and Customer Support

    Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation  [... view Dalerio Consulting profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed
  • All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    *Vserve Ebusiness Solution Overview*We are an End-to-End technology solutions provider that helps e-commerce businesses grow and allows them to operate more efficiently around the clock so that your business will have no downtimes.  [... see all Vserve Ebusiness Solutions reviews ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • FASTER. BETTER. CHEAPER.

    FASTER. BETTER. CHEAPER.

    Outsourced customer care provider FBC Asia Pacific offers inbound, outbound, and omni channel assistance via its contact center services for incoming and outbound customers. Out of our delivery centers in the Philippines and Sri Lanka, we provide a variety of support services including phone, chat  [... view FBC Asia Pacific profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
  • Empower Your Online Sales With Expert Support!

    Empower Your Online Sales With Expert Support!

    Nogin is a forward-thinking agency specializing in customer support and eCommerce solutions. The agency offers intelligent commerce platform solutions to streamline brands' online operations and enhance their digital presence. With a commitment to innovation and customer satisfaction, Nogin helps businesses  [... view Nogin profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    250 - 499
  • 24/7 live answering for property professionals - real people, not bots

    24/7 live answering for property professionals - real people, not bots

    Never miss a lead again. SignMore's U.S.-based receptionists answer calls and chats 24/7/365. We handle lead qualification, appointment scheduling, and emergency maintenance requests for property professionals. We guarantee real people, not bots.  [... view SignMore profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
  • Top BPO Company USA.

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions.  [... view DGC BPO Service profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • "Your Trusted Service Partner, Across the Nation."

    "Your Trusted Service Partner, Across the Nation."

    ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success.  [... view ASK 2 PRO profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr
  • Reliable. Staffing. Solutions.

    Reliable. Staffing. Solutions.

    AbroadWorks is dedicated to cultivating a dynamic and productive workforce that imparts a distinct competitive advantage to your organization. We collaborate closely with you to discern workforce deficiencies and swiftly address them. Through ongoing enhancements, we curate an elite talent pool comprising  [... view AbroadWorks profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $10/hr
  • Hire remote talent that costs 70% less than US/EU equivalents

    Hire remote talent that costs 70% less than US/EU equivalents

    We recruit and help you compensate global talents for your remote positions, ensuring costs are up to 70% lower than what US & Western EU talents typically demand, without sacrificing quality.  [... view WifiTalents profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Cell Center Services You Can Count On

    Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions.  [... view Signius Communications profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    Under 49
  • SMEs' Premier Outsourcing Ally: Your #1 Choice

    SMEs' Premier Outsourcing Ally: Your #1 Choice

    Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence.  [... view Big Outsource profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
  • Crafting Digital Excellence.

    Crafting Digital Excellence.

    Wiqqs Agency possess expertise in developing mobile applications and websites while also implementing effective SEO strategies. Our focus is on delivering visually captivating solutions that not only enhance your online presence but also have the potential to generate revenue for your business.  [... view Wiqqs profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
  • Let's Save Lives Together

    Let's Save Lives Together

    CureMD's physician billing services are easy and stress free Our team of experts will handle all the complex details, so you can focus on providing excellent patient care  [... view CureMD profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $35/hr
    Minimal Budget
    Under $1,000
  • Creating an online world that works for you.

    Creating an online world that works for you.

    E-COM Expert offers an all-encompassing solution tailored for entrepreneurs embarking on or advancing their business ventures. Our proficiency extends to strategic development, brand establishment, website creation, advertising campaign initiation, and steadfast guidance towards the attainment of success.  [... view E-COM Expert profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
  • Get ahead of the competition

    Get ahead of the competition

    On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking  [... view VirtusaPolaris profile ]

    Top Services:

    • Customer Support
    Location
    New York City, New York
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.