Explore outsourced customer support services in NYC that can enhance your brand's communication. DesignRush features agencies trusted by Fortune 500 companies like Spotify and Shell. With over 1M monthly visitors and 40,000+ vetted agencies, our platform is designed to connect you with the best in the business. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
Best New York City Customer Support Services
18 Companies - Rankings updated: April 24, 2026
Each agency listed on DesignRush is assessed for industry expertise and customer testimonials are evaluated in order to provide you with a vetted selection. Certain listings represent paid partnerships.
- From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes. [... view SmartPA profile ]
Top Services:
- Customer Support
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $24/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSmartPA Services
Data sourced from the agency's DesignRush profileCox-London Complete Refinish Collette CWMedia Krispy Kreme Total Oil and Gas
Reviews verified by DesignRush and sourced from the agency's profileSmartPA Reviews & Testimonials
Vicky Grobbelaar's Review Sourced from Google
Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.
Show morePedro Mendoza's Review Sourced from Google
Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients.Highly recommended +++++
Show moreAlexandra Stewart's Review Sourced from Google
Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!
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Let's Grow Your Digital Presence
Welcome to The DigiTech Era, where we redefine digital marketing and empower businesses to thrive in the ever-evolving digital landscape. We specialize in providing exceptional digital marketing services with a focus on New York and a reach that extends across the United States and Canada. [... see all The DigiTech Era reviews ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 6 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsThe DigiTech Era Services
Data sourced from the agency's DesignRush profileMarketing Industry Advertising Industry Small Business Industry Real Estate Tour And Travels Dentist Interior Designer Packers and Movers
Reviews verified by DesignRush and sourced from the agency's profileThe DigiTech Era Reviews & Testimonials
PPC Review from Wilson French
The digitech eru has demonstrated strong expertise in the administration of the client's paid advertising campaigns while meeting or exceeding its ROI and revenue goals. The team provides regular communication and responds to queries quickly.
Show moreSEO Review from Abigail Field
the client was pleased with the results of the collaboration. DigiTech Era created a seamless workflow through exceptional communication and by providing 24/7 support throughout the entire process. The team was straightforward and hard-working as well.
Show moreSEO Review from Eugene White
A comprehensive optimization approach. The work was done not only with internal optimization but also with links, articles, and reviews. It seems to me that it was an integrated approach that could provide such growth.
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Eventyr - Member of Sigma Software Group
Eventyr is a progressive, young, but highly skilled and experienced company with a headquaters in Lisbon, Portugal.Our team offers accessible game dev, mobile and web development services meeting the latest technological and market trends. [... see all Eventyr reviews ]- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEventyr Services
Data sourced from the agency's DesignRush profileNEOM Vonder Huma Appodeal Decentraland
Reviews verified by DesignRush and sourced from the agency's profileEventyr Reviews & Testimonials
Games Review from Ivan Baryshevskyi
Eventyr created a very successful mobile game. Eventyr has helped a mobile apps company design and develop a word search game. They've been in charge of R&D, game mechanics ideation, music addition, and developing a unique level difficulty algorithm. Thanks to their creativity and quality work, Eventyr has developed a highly successful and popular game that received over 100,000 downloads within the first month of launch. Eventyr communicates efficiently via Slack and Google Meet. They come up with fresh ideas and strive to improve the product.
Show moreWeb Development Review from Daniel Matalon
Eventyr and specifically Daniel and Oleg are remarkable, we have developed the most innovative hospitality platform, both app, and web for our company VonderEurope.com We have complexes in Europe, Dubai, and the USA. Eventyr has developed state-of-the-art technology that feels like Airbnb, the platform has a Booking engine, advanced chat for tenants, a city guide, event booking solution for our Amenities, sports clubs, lectures, work spaces, inviting repair for any fix, tenants’ experience is five start – updates all through the process. Cleaning services system and more. Eventyr time line is always on time. They are a top-level developer company. This is the first company I’m working with which commits to promises and delivers with great quality and on time, they never let me down during the last 2 years of cooperation!
Show moreMobile App Development Review from Markus Frank
I’m happy with our collaboration with Eventyr, they are indeed experts in their work. We have been working together for about 2 years, and we are expanding our cooperation even more with new projects. The management and development are top-notch! In all the time I have worked with the company, they have never let me down. Everything was delivered on time, with great communication, good quality, and the best approaches. We have developed an excellent dating app for the Single.de platform, which is hugely popular in Germany among users. Guys have done a good job, suggest many improvements for better app work. The app has a perfect matching algorithm, user profiles with advanced details, a chat, a handy news feed, and a user verification feature with high security. We continue to cooperate with Eventyr, and I highly recommend this company to anyone who wants to get really high-quality product!
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Top Provider of Outsourcing and Customer Support
Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation [... view Dalerio Consulting profile ]- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 9 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDalerio Consulting Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
View Full Portfolio
Outsourced Customer Support Project 24/7 Live Chat Support for Online Gaming Startup 
Outsourced Customer Support Project BPO Services for White Label Software Company 
Outsourced Customer Support Project 24/7 Live Chat Support for Australian Gaming Site 
B2B Sales Outsourcing Project Business Development for Swiss Translation Agency 
Appointment Setting Project Telemarketing Services for US Loan Processor
Data sourced from the agency's DesignRush profileSwissTranslate KlimaTek SpotGaming Youth Activities Center Korrieri
Reviews verified by DesignRush and sourced from the agency's profileDalerio Consulting Reviews & Testimonials
DAFKU Law Firm's Review Sourced from Google
We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.
Show moreDenisian Prifti's Review Sourced from Google
If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.
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All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
*Vserve Ebusiness Solution Overview*We are an End-to-End technology solutions provider that helps e-commerce businesses grow and allows them to operate more efficiently around the clock so that your business will have no downtimes. [... see all Vserve Ebusiness Solutions reviews ]- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVserve Ebusiness Solutions Services
Data sourced from the agency's DesignRush profileTraci Miller Marcia Maples Joseph Powell
Reviews verified by DesignRush and sourced from the agency's profileVserve Ebusiness Solutions Reviews & Testimonials
Customer Support Review from Marie M. Harris
Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.
Show moreCustomer Support Review from Danielle W
Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!
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FASTER. BETTER. CHEAPER.
Outsourced customer care provider FBC Asia Pacific offers inbound, outbound, and omni channel assistance via its contact center services for incoming and outbound customers. Out of our delivery centers in the Philippines and Sri Lanka, we provide a variety of support services including phone, chat [... view FBC Asia Pacific profile ]- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFBC Asia Pacific Services
Data sourced from the agency's DesignRush profileCOPC Inc & Service Journey Strategies (a COPC Com Infinet Service Logistics Castlight Health RunMyBnB Accario Converge ICT Solutions HealthRecon Connect
Reviews verified by DesignRush and sourced from the agency's profileFBC Asia Pacific Reviews & Testimonials
Lakshani Perera's Review Sourced from Google
Outsourcing to FBC Asia Pacific has significantly improved our productivity while reducing costs. Their team is highly efficient and delivers results beyond expectations. We highly recommend their services!
Show moreHaroon Razik's Review Sourced from Google
"The virtual assistants at FBC Asia Pacific are highly skilled and well-trained. They have helped streamline our operations, allowing us to focus on growth. Their commitment to quality and responsiveness makes them stand out!"Team Accario !
Show moreChethya Abhayasinghe's Review Sourced from Google
FBC Asia Pacific has been a game-changer for our business. Their professionalism, efficiency, and dedication to delivering top-notch services have exceeded our expectations. Highly recommended for anyone looking for reliable outsourcing solutions
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Empower Your Online Sales With Expert Support!
Nogin is a forward-thinking agency specializing in customer support and eCommerce solutions. The agency offers intelligent commerce platform solutions to streamline brands' online operations and enhance their digital presence. With a commitment to innovation and customer satisfaction, Nogin helps businesses [... view Nogin profile ]- Location
- New York City, New York
- Number of Employees
- 250 - 499
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNogin Services
Data sourced from the agency's DesignRush profileFashion Industry Consumer Goods Beauty Industry
24/7 live answering for property professionals - real people, not bots
Never miss a lead again. SignMore's U.S.-based receptionists answer calls and chats 24/7/365. We handle lead qualification, appointment scheduling, and emergency maintenance requests for property professionals. We guarantee real people, not bots. [... view SignMore profile ]- Location
- New York City, New York
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignMore Services
Data sourced from the agency's DesignRush profileMcGraw Realtors XS Asset Management Chido Real Estate Investments The Agency ONXHomes Quantive Property Management Lang Management RE/MAX Keller Williams Heritage Terra Bella Property Management
Reviews verified by DesignRush and sourced from the agency's profileSignMore Reviews & Testimonials
Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Show moreFred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Show moreStasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
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Top BPO Company USA.
DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions. [... view DGC BPO Service profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDGC BPO Service Services
Data sourced from the agency's DesignRush profileBrightPath Solutions TechWave Inc EcoSmart Ventures MarketPulse Strategies VisionLink Enterprises FutureEdge Technologies
"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success. [... view ASK 2 PRO profile ]- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $7/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsASK 2 PRO Services
Data sourced from the agency's DesignRush profileBlue Wave Marketing Fitness Machine Technicians Urban key Prime Edge Finance Vital Care Solution
Reliable. Staffing. Solutions.
AbroadWorks is dedicated to cultivating a dynamic and productive workforce that imparts a distinct competitive advantage to your organization. We collaborate closely with you to discern workforce deficiencies and swiftly address them. Through ongoing enhancements, we curate an elite talent pool comprising [... view AbroadWorks profile ]- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAbroadWorks Services
Data sourced from the agency's DesignRush profileiink Payments Bulldog Adjusters Olive Tree Management
Hire remote talent that costs 70% less than US/EU equivalents
We recruit and help you compensate global talents for your remote positions, ensuring costs are up to 70% lower than what US & Western EU talents typically demand, without sacrificing quality. [... view WifiTalents profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWifiTalents Services
Data sourced from the agency's DesignRush profileGlobal Commerce Media SUNDT Srive ZipDo Lionshome
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignius Communications Services
Data sourced from the agency's DesignRush profileFinance Industry Retail Industry Corporate Services Industry
SMEs' Premier Outsourcing Ally: Your #1 Choice
Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence. [... view Big Outsource profile ]- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBig Outsource Services
Data sourced from the agency's DesignRush profileOpnRoad D121 Instant Consult
Reviews verified by DesignRush and sourced from the agency's profileBig Outsource Reviews & Testimonials
Admire Marketing's Review Sourced from Google
Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.
Show moreWilcon Ando's Review Sourced from Google
I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.
Show moreRasida Asgar's Review Sourced from Google
One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️
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Crafting Digital Excellence.
Wiqqs Agency possess expertise in developing mobile applications and websites while also implementing effective SEO strategies. Our focus is on delivering visually captivating solutions that not only enhance your online presence but also have the potential to generate revenue for your business. [... view Wiqqs profile ]- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWiqqs Services
Data sourced from the agency's DesignRush profileRetrofete Sun King A+ Products
Let's Save Lives Together
CureMD's physician billing services are easy and stress free Our team of experts will handle all the complex details, so you can focus on providing excellent patient care [... view CureMD profile ]- Location
- New York City, New York
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $35/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCureMD Services
Data sourced from the agency's DesignRush profileEastside Gynecology Gaston County Care Health & Fitness Denvill Diagnostics
Reviews verified by DesignRush and sourced from the agency's profileCureMD Reviews & Testimonials
Lolita Prieto's Review Sourced from Google
I HAVE NEVER WORKED WITH SUCH A DETAILED AND ACCOUNTIBLE CREDETIALING CO. RON DAVIS WAS AMAZING. HE HAD PATIENCE AND GUIDED ME STEP BY STEP. HE IS NOW OUR CREDENTIALING COMPANY.
Show moreira cantor's Review Sourced from Google
Liam and his billing team have consistently delivered outstanding service. Their dedication, accuracy, and proactive mindset set them apart. Even in the face of complex billing challenges, they respond with clarity and efficiency, ensuring every detail is handled with care. Liam’s leadership reflects a deep understanding of the process and a strong commitment to excellence, which clearly influences the entire team. Their responsiveness, collaborative approach, and problem-solving abilities make them a truly invaluable partner. It’s a pleasure to work with such a reliable and high-performing team.
Show moreChristopher Kelley's Review Sourced from Google
Liam and his billing team have been truly exceptional. Their dedication, precision, and proactive approach consistently stand out. They handle even the most complex billing scenarios with remarkable efficiency and clarity, ensuring that nothing falls through the cracks. Liam leads with professionalism and a deep understanding of the process, setting a high standard for the entire team. Their responsiveness, problem-solving mindset, and collaborative attitude have made them an indispensable part of the operation. It’s genuinely a pleasure to work with such a committed and high-performing team.
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Creating an online world that works for you.
E-COM Expert offers an all-encompassing solution tailored for entrepreneurs embarking on or advancing their business ventures. Our proficiency extends to strategic development, brand establishment, website creation, advertising campaign initiation, and steadfast guidance towards the attainment of success. [... view E-COM Expert profile ]- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsE-COM Expert Services
Data sourced from the agency's DesignRush profileOzon Wildberries Yandex
Get ahead of the competition
On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking [... view VirtusaPolaris profile ]- Location
- New York City, New York
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVirtusaPolaris Services
Data sourced from the agency's DesignRush profilePegasystems JPMorgan AIG
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Outsourced Customer Support Companies Near New York City
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.
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