Best Arizona Telephone Answering Service Company Rankings

11 Companies - Rankings updated: March 31, 2026

DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.

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United States × Arizona ×

  • Hugo

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Phoenix, Arizona
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • How Hugo Helped Topicals Redefine Skincare
      Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare
    • How Hugo Helped Outschool Handle Growth
      Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth
    • How Hugo Helped Confront Inclusion Gaps
      BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps
    • How Hugo Helped Sakara Transform Health
      Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health
    • Transforming Customer Service in the Home Furnishings Industry
      Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry
    • How Hugo Helped Yardzen Reimagine Landscapes
      Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
    View Full Portfolio
    Comprehensive analysis done by DesignRush Agency Experts.

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★
      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

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    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★
      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

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    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★
      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile
    Visit WebsiteView Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • VirtualHQ

    Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50  [... see all VirtualHQ reviews ]
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249

    VirtualHQ Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    VirtualHQ Reviews & Testimonials

    • David Patmore
      David Patmore Vision Training International at Director
      5.0★
      Phone Answering Services Review from David Patmore

      I am extremely happy with the service as I do not have a full time receptionist. So the beauty of your Live Answering Service, given I travel a lot is that it is not location specific so I can receive my calls and messages where ever I am.

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    • Tim Donovan
      Tim Donovan Director / Support at Real Advantage Solutions
      5.0★
      Phone Answering Services Review from Tim Donovan

      The Virtual Receptionist Live Answering Service is an invaluable asset to my business. Running a small business means you have to wear lot of hats. Your service has allowed me to take back control of my incoming calls. I found myself losing up to two hours a day with phone call interruptions. Now I can quickly scan my email messages and choose how and when I respond. My clients are always impressed with the service and often comment on how professionally their calls are answered.

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    • James Kelaher
      James Kelaher Director at Smartnet
      5.0★
      Phone Answering Services Review from James Kelaher

      Our Smart Group uses your reception and premium office services in most Australian states. We find it a very effective way to ensure that calls and correspondence for Smart Group companies are handled consistently on a nation-wide basis. Changes within the group, as companies are added or new operating locations established are easily dealt with and online access to receptionist scripts enables immediate changes to be made toreflect new activities.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Brisco Roofing
    • Domain Hill Property Group
    • Smartnet
    Data sourced from the agency's DesignRush profile
    View Profile
    4.8 4.8 (5)

  • Nexa

    Phone answering solutions that businesses are proud of!

    Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess  [... see all Nexa reviews ]
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249

    Nexa Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Nexa Reviews & Testimonials

    • Summer Forbes
      Summer Forbes CEO at Undisclosed
      5.0★
      Phone Answering Services Review from Summer Forbes

      Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!

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    • Mandy
      Mandy Owner at Undisclosed
      5.0★
      Phone Answering Services Review from Mandy

      I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.

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    • Sally B
      Sally B Review from Google
      1.0★

      Sally B's Review Sourced from Google

      NEXA recently changed their platform blocking clients from entering specific times outside of a set schedule. Clients must submit an email of changes, wait for a response, send a reminder email and then find out at 3am that changes were not made correctly. I have now been awake since 3 am (unable to go back to sleep and no opportunity to nap during the day) because NEXA ceased client control of our own schedules and someone failed to do their job properly.when I requested a variation from their blocked times. Prior to this platform change, I would have recommended NEXA. Now, I recommend looking elsewhere.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Fuze
    • SearchKings
    • Penguin Air
    • Paradigm
    Data sourced from the agency's DesignRush profile
    View Profile
    4.5 4.5 (2)
    4.4 4.4 (242)

  • Virtual Headquarters

    Expert Live Receptionists

    Virtual HQ is a personalized live receptionist service. Let our receptionists see to it that all your calls are answered promptly and professionally.  [... view Virtual Headquarters profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    Under 49

    Virtual Headquarters Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ivory Day Pty Ltd
    • Frenchknot
    • 1232web
    Data sourced from the agency's DesignRush profile
    View Profile

  • A Better Connection

    First Impressions Count.

    A Better Connection provides a smart, easy and affordable answer to every call you receive and a valuable asset to your team.  [... view A Better Connection profile ]
    Location
    Gilbert, Arizona
    Number of Employees
    Under 49

    A Better Connection Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Healthcare Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    4.7 4.7 (3)

  • OfficeHQ

    Virtual reception & call answering services to suit any business

    Blazing the trail in outsourced virtual reception and phone answering services since 2003, OfficeHQ continues to innovate and endlessly strives to find new ways to help businesses thrive.  [... view OfficeHQ profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249

    OfficeHQ Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    OfficeHQ Reviews & Testimonials

    • Howrah Plumbing
      Howrah Plumbing Review from Google
      1.0★

      Howrah Plumbing's Review Sourced from Google

      Extremely disappointed with the overall service. We only used the service for 3 days and during that time missed approx. 56 calls, at least 28 of these were incoming jobs that were not sent to us to attend. This has been detrimental to the level of service our clients expect, and some will no longer utilise our services.Feedback from our clients was;– Had to provide details several times which was frustrating– Unable to understand the person that answered the call- The afterhours service was in a “class of it’s own”– Extremely unhappy– Phoned 3 times and still no one showed up, have gone elsewhere– The phone line was very poor- The person answering the call could not pronounce our business name correctly.They tried to cover up the loss of jobs with the excuse of an 'IT ERROR', rather than an incompetence error. A service that operates 24 hours a day however they have no IT SUPPORT on a weekend is a baffling concept.We suggested we be compensated for the loss of business and reputation, but this is not being considered. We will not recommend utilising this service, ever.

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    • Anthea Nason
      Anthea Nason Review from Google
      5.0★

      Anthea Nason's Review Sourced from Google

      We've had a great experience with OfficeHQ. The service has been consistently professional, reliable, and easy to manage. It gave us real peace of mind knowing our calls were being handled so smoothly. We’ll definitely be using them again!

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    • Aaron Pipkorn
      Aaron Pipkorn Review from Google
      5.0★

      Aaron Pipkorn's Review Sourced from Google

      Fantastic company to deal with. Easy to set up and manage through the online portal. Helpful account manager. Their "my assistant" service removed the of responding to after hours calls.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Real Estate Industry
    • Healthcare Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
    View Profile
    4.9 4.9 (60)

  • Back Office Betties

    Virtual Assistants & Legal Answering

    Betties virtual receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support solo and small law firms across the US and Canada.  [... view Back Office Betties profile ]
    Location
    Scottsdale, Arizona
    Number of Employees
    Under 49

    Back Office Betties Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • IT Industry
    • BPO Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
    View Profile

  • Alliance Communications

    24/7 Live Answering Service

    We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts.  [... view Alliance Communications profile ]
    Location
    Tucson, Arizona
    Number of Employees
    Under 49

    Alliance Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Hospitality Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile
    View Profile

  • SLED Sales

    Public sector sales acceleration

    Our B2G sales team helps you set more meetings and win more deals with state and local government agencies at a fraction of the cost of hiring internally.  [... view SLED Sales profile ]
    Location
    Tempe, Arizona
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    SLED Sales Services

    • Business Consulting
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • National Sign Plazas
    • ServiceGuru
    • Blue Sky Strategy
    • Velawcity
    • Bravous
    Data sourced from the agency's DesignRush profile
    View Profile

  • Vallu

    Premium Answering Services for Law Firms.

    VALLU is a premium answering service tailored for law firms and attorneys, enhancing client engagement with a blend of human touch and technology. Specializing in professional call handling, message taking, and appointment scheduling, VALLU streamlines communications, elevating client experiences while  [... view Vallu profile ]
    Location
    Mesa, Arizona
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000

    Vallu Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ktenas Law
    • Clarity Family Law
    • Touma Law Group
    • Dohman Law
    • Marks Law Group
    Data sourced from the agency's DesignRush profile
    View Profile

  • Signius Communications

    Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions.  [... view Signius Communications profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    Under 49

    Signius Communications Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
    View Profile

Related Services in Arizona

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About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.

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