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Best Houston Telephone Answering Service Company Rankings
8 Companies - Rankings updated: March 31, 2026
Every agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings include paid partnerships.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms [... see all Hugo reviews ]Top Services:
- Phone Answering Services
- Location
- Houston, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Comprehensive analysis done by DesignRush Agency Experts.Clients and Projects
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Outsourced Customer Support Project for Beauty Company How Hugo Helped Topicals Redefine Skincare 
Back Office Outsourcing Project for Education Company How Hugo Helped Outschool Handle Growth 
BPO Project for AI Company How Hugo Helped Confront Inclusion Gaps 
Outsourced Customer Support Project for Wellness & Fitness Company How Hugo Helped Sakara Transform Health 
Outsourced Customer Support Project Transforming Customer Service in the Home Furnishings Industry -copy-thumb-webp.webp)
Back Office Outsourcing Project for Home & Garden Company How Hugo Helped Yardzen Reimagine Landscapes
Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Capture Every Opportunity
Abby Connect is your A.I.-assisted human receptionist bringing top-notch customer service experts and technology together to turn your phone into a customer-delighting, lead capturing, revenue generating machine. [... view Abby Connect profile ]- Location
- Houston, Texas
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAbby Connect Services
Reviews verified by DesignRush and sourced from the agency's profileAbby Connect Reviews & Testimonials
Stepfanie Veverka's Review Sourced from Google
We got set up with Abbyconnect for an AI representative and are so amazed. Customer support is professional and worked hard to make sure we got set up- walking us through the steps and following up. So glad we found them!
Show moreGary Traylor's Review Sourced from Google
Working with Katherine Currah has been an absolute pleasure! Her professionalism, attention to detail, and genuine care for clients truly set her apart. She goes above and beyond to ensure everything runs smoothly. She has made the transition to the Abbey Connect platform seamless and easy.
Show moreBenjamin Beckett's Review Sourced from Google
We couldn’t be happier with the incredible service we’ve received from Jonny and the team at Abby Connect! From day one, Jonny took the time to fully understand the needs of our roofing company and helped build a receptionist service that feels like a true extension of our business.Their level of customization is amazing — anytime we need to update something or tweak how calls are handled, Jonny and his team are on it immediately. Whether it’s adding new services, adjusting call scripts, or updating our scheduling preferences, it’s all done quickly and seamlessly.Thanks to Abby Connect, we never miss an important call, and our customers get a warm, professional first impression every single time. Highly recommend Jonny and the team to any business that wants top-tier, personalized support!
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Data sourced from the agency's DesignRush profileLegal Industry Health Care Industry Finance Industry
Your 24-hour Answering Service
We are a telecommunications company with personalized call center solutions who provide the highest quality & most reliable customer service. [... view VoiceLink Communications profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoiceLink Communications Services
Data sourced from the agency's DesignRush profileRetail Industry Real Estate Industry Corporate Services Industry
Professional Answering Services
We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer [... view Apollo Answering Service profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsApollo Answering Service Services
Data sourced from the agency's DesignRush profileH&J Electric Company Accommodative Health Care Ranger Termite & Pest Control
Contact Center. Call Center Services. Professional BPO Services.
Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage. [... view Connectica Solutions profile ]- Location
- Houston, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsConnectica Solutions Services
Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Retail Industry Finance Industry
Cell Center Services You Can Count On
Signius Communications has 12 locations across the United States, providing expert call center solutions. [... view Signius Communications profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignius Communications Services
Data sourced from the agency's DesignRush profileFinance Industry Retail Industry Corporate Services Industry
To Increase Communication and Productivity Between Vendors and Practices
Founded in 2013, MD Internet Marketing has become a trusted partner in providing tailored digital marketing solutions for board-certified plastic surgeons. The company was established by a founder with extensive experience as a practice administrator for multiple successful aesthetic practices, bringing a [... view MD Internet Marketing profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMD Internet Marketing Services
Reviews verified by DesignRush and sourced from the agency's profileMD Internet Marketing Reviews & Testimonials
Bryan Wisotsky's Review Sourced from Google
Logan Pence and his team provide exceptional service to their clients. If you’re a plastic surgeon, dentist, cosmetic dermatologist, or in a related field, you’d be remiss to not have a consultation with MD Internet Marketing. They offer the full range of digital marketing services, and deliver amazing results, and are very proactive with their client. I would high recommend them!
Show moreNancy Reiter's Review Sourced from Google
Logan has been incredibly helpful in giving me sound advice on increasing my profile on google. I am so grateful for his wisdom, his knowledge and his ability to share this information. I am amazed how much he has helped my business!!! I am very grateful!
Show moreHeather Furnas's Review Sourced from Google
My practice has been with MD Internet Marketing for years, and they have been fabulous at helping us put educational content on our website and through digital media, which helps attract patients looking for what we have to offer. If I have a question about digital marketing, Logan Pence gives me an answer, even if it has nothing directly to do with the practice. They are transparent, knowledgeable, and super-helpful. Logan was immense help on a paper, published in Plastic and Reconstructive Surgery, about online reviews when I invited him as a co-author.
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Data sourced from the agency's DesignRush profileVitenas Cosmetic Surgery Body by Ravi Plastic Surgery and Aesthetics Boston Center for Facial Rejuvenation
Outsourced Answering Service For Dispatch
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth. [... view Dispatching Answering Service profile ]- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDispatching Answering Service Services
Data sourced from the agency's DesignRush profileRoyal Taxi Sal Limo Service Miami Guelph Taxi Allen Limousine, Inc Eco Taxi
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Phone Answering Services Near Houston
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.
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