CedCommerce

Avoid at all times.Unreliable supplier for Magento - based sites and modules.- The customer is the test - object, CED doesnt lean on own experience and knowledge.- Not replying to the questions asked- Trying to sel you something on which you hope to get your answer.AVOID AVOID AVOID "

A nightmare! I am dealing with them for more than 2 years, and their eBay/Amazon integration for my WooCommerce online store NEVER EVER worked flawless. Something is always wrong. And they can't fix their own problems. We are chatting twice a week, for 2 years, because of the countless problems that cause orders or inventory not being updated.I just can't believe how a software company that produces so much garbage can even survive.Unfortunately, after Codisto discontinued their marketplace integration for WooCommerce, there is almost no alternative for my needs. "

AVOID CEDCOMMERCE AT ALL COSTS – Save Yourself the HeadacheOur experience with CedCommerce has been nothing short of a disaster. We purchased several of their B2B extensions, only to discover that they are missing critical business logic and completely fail to address real-world business requirements. They sell you extensions that require other extensions to be bought but these extensions do not properly work with one another. The extensions are slow and include repetitive prompts that causes speed issues on a Magento platform. The code appears to be written by low-paid, inexperienced developers with no understanding of Magento best practices or even basic quality standards. As a result, we encountered issue after issue—many of which were directly due to poor, non-standard coding that broke our Magento store and forced us into costly troubleshooting.What’s worse, the extensions are clearly designed with one goal in mind: to get you dependent on CedCommerce for constant fixes and “customizations,” which, unsurprisingly, they charge extra for—even when the issues are clearly defects in their original products.Customer support is practically nonexistent. Our support tickets went unanswered, and whenever we did manage to get a response, it was superficial and never actually solved the problems. Reaching out to management was equally useless—they were always “unavailable” and never addressed our complaints, despite repeated attempts to contact them.If you value your business, your time, and your sanity, do NOT buy anything from CedCommerce. Their extensions are unreliable, their code is subpar, and their support is abysmal. We are still dealing with the fallout from trusting this company. Save yourself the trouble and look elsewhere for reputable Magento solutions. "

We emailed them asking to close our account in 2024. They didn't process the cancellation, then billed us for 2025. We emailed them again, now they're insisting that despite us telling them in 2024, they're not going to refund us and they have yet to confirm they've cancelled the subscription. Some sort of strange anto-customer, anti- common sense money grab happening here. "

Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work.I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics.They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline.Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project.When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised.If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything.Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else.I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof.You should report it to BBB so that they can be taken down if you face the same issue with their service. "