Email Broadcast: DesignRush’s Featured Email Marketing Agency

Email Broadcast is a leading email marketing agency founded in 2000 and based in Seattle, Washington. Specializing in Mailchimp, Klaviyo, and ActiveCampaign platforms, the agency combines narrative-driven content with visually engaging graphics to craft compelling email campaigns that drive business growth. Email Broadcast works with global brands, agencies, and small-to-medium businesses (SMBs) across diverse industries helping build brand awareness, generate high-quality leads, and increase profitability.

• One client went from $0 to $10 million in sales in only 1 year
• Rated 5.0 on Google and 4.6 on DesignRush for excellent service and satisfaction
• Has helped over 500 brands profit from email marketing

Email Broadcast Has Been Entrusted for Email Marketing Services by the Following Clients:

What an Email Marketing Company Can Do for Your Business

An email marketing company helps businesses by crafting targeted campaigns that promote products or services, nurture customer relationships, and drive conversions.

• Cold emails initiate contact with potential leads, creating new opportunities for business growth.
• Promotional emails drive sales through special offers and product updates that boost revenue and engagement.
• Transactional emails provide immediate value (e.g., order confirmations, password resets) that enhances customer satisfaction and trust.
• Newsletter emails build relationships by providing regular, engaging content to keep audiences informed and connected.

With the right strategies, email marketing can increase brand awareness, customer retention, and sales. However, poor execution can lead to negative outcomes, such as high unsubscribe rates, low engagement, and damage to the brand’s reputation. Irrelevant or excessive messaging can frustrate recipients, causing them to ignore or block future emails.

Why Choose Email Broadcast for Your Next Email Marketing Project

Email Broadcast is known for:

• Having generated over $92 million in revenue for clients as Mailchimp experts
• Its in-house team of writers, designers, and digital marketing experts who deliver unique campaigns for every client
• Its expertise in B2B emails that drive an 11x increase in appointments

Email Broadcast May Not Be Best Fit For

Email Broadcast may not be best fit for:

• Clients who are resistant to trying new things or experimenting with different tactics
• Businesses that expect instant, dramatic results from their campaigns (email marketing is built over time)
• Clients that don't complement their email campaigns with other marketing strategies like SEO and conversion optimization

Outstanding Email Marketing Services Offered by Email Broadcast

Email Broadcast provides these specialized services designed to help businesses effectively achieve their goals:

1. Email marketing audit

Email Broadcast conducts a thorough audit of existing email marketing campaigns and offers a detailed analysis of strengths, weaknesses, and areas for improvement. The review covers key components, such as the email list, website integration, automation, broadcast quality, and other critical elements.

2. Email marketing strategy

Email Broadcast's expert team develops effective email marketing strategies and provides a clear roadmap to success. With over 20 years of experience, it specializes in solving complex email marketing challenges for businesses.

3. Email campaign management

The email marketing agency helps clients plan, launch, and analyze campaigns to meet their goals. It uses data-driven insights to optimize the strategies and maximize ROI, which not only drives measurable results but also builds long-term customer engagement and loyalty.

4. Email marketing automation

Its email marketing automation strategy designs and implements intelligent, adaptable campaigns that improve customer engagement and increase lifetime value. Automation sends personalized messages at the right time to the right audience; it saves clients time, effort, and resources while enhancing campaign efficiency and nurturing stronger customer relationships.

5. Email template design and coding

Email Broadcast provides fully customized, professionally designed email templates tailored to the business' unique specifications and brand guidelines. It ensures that the emails not only align with the brand but are also optimized for effectiveness and offer a competitive edge without compromising on quality or budget.

6. Cold email

The agency offers outreach campaigns that send cold emails to ideal clients and help generate a consistent flow of high-quality leads. Through targeted B2B emails, businesses can effectively engage decision-makers, driving them directly into the sales funnel for conversion, a strategy that not only boosts lead generation but also increases brand visibility and accelerates sales cycles.

7. SMS marketing

Email Broadcast also develops a personalized SMS marketing plan, a form of mobile marketing that allows businesses to send promotional messages directly to customers' mobile phones via text messages. This direct and immediate communication channel offers high open and engagement rates, and an effective way to reach and connect with customers.

Email Broadcast Has Made Its Mark in Different Industries

Email Broadcast’s expertise in email marketing has helped businesses of all sizes, from emerging startups to global brands, improve email open and click-through rates (CTR), helping generate high-quality leads and boosting revenue.

See some remarkable results the company has delivered to clients across various industries:

eCommerce

• $10 million in sales per year for Mor Furniture for Less
• 14,000 new customers every month for PetHub

Online services

• 15.6% average open rates on nurturing emails for Dwellsy
• 4.6% average CTR on monthly broadcasts for CEC Printing

Home improvement

• 92.0% open rates + 26.2% CTR on welcome emails for Reclaimed Interiors
• 70.3% open rates on automated messages for Single Ply Roofing Experts

Manufacturing

• 37% open rates for its Sales Series for CarePac
• 20% CTR and increased email list for PLC Toolbox Supply

Professional services

• 52% open rates on lead generation emails for Loan Lawyers
• 52% open rates on automated messages and steady stream of leads from cold emails for Global Home Finance

Adventure & Travel

• 37% increase in bookings for Hakai Lodge
• 100% conversion for Knik River Lodge

Construction

• 84% open rates on lead generation emails for Pavecon
• 50% open rates on customized sales emails for Melfred Borzall

Aesthetic medicine

• 3.36% increase in email list from website visitors for Dermetics
• 95% open rates + 51% CTR for Compass Dermatology

Retail

• 500% increase in website traffic for Seven Coffee Roasters
• 500 to 1,200 signups per month for iOgrapher

Furniture

• 73.8% open rates + 24.2% CTR for The Arrangement Interiors
• $430K in revenue in a single weekend for Ivan Smith Furniture

See Why Businesses Choose Email Broadcast for Exceptional Email Marketing Services

1. Email Marketing Campaign Management for a Furniture Company

Email Broadcast is a true partner and members of our marketing team. They are reliable and consistently bring ideas outside of email marketing that are valuable. I recommend them wholeheartedly.

Trey Smith
President of Ivan Smith Furniture

2. Email Marketing Automation for an Eyewear Company

Email Broadcast has given us the chance to not only increase sales, but also the number of customers returning to our site through their abandoned cart automation. They helped us capitalize on a new channel we were overlooking, and we have seen nothing but positive returns from it!

Maggie Shaefer
Marketing Coordinator at Optic Nerve

3. Email Marketing Strategy for an Aesthetic Medicine Company

My experience with Email Broadcast has been excellent since we started together in 2014. They really get our ‘voice’ which helps in communicating our message. As a small operation, the ability to outsource this aspect of our marketing has meant consistent messages with great feedback from patients.

Dr. Julia Carroll
Owner of Compass Dermatology

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FAQs About Email Broadcast

Q1: Why do businesses choose Email Broadcast for email marketing needs?

A1: Businesses choose Email Broadcast for their email marketing needs because of its proven expertise in creating personalized, results-driven campaigns on platforms like MailChimp, Klaviyo, and ActiveCampaign. With over 20 years of experience, the agency can easily streamline email campaigns with features like list management, tracking tools, and collaboration support. Its expert team is always on hand to guide clients in improving their email marketing strategy.

Q2: What makes Email Broadcast different from other agencies?

A2: Email Broadcast stands out from its competitors by offering a fully managed email marketing service with end-to-end support. From crafting persuasive copy and custom designs to managing and monitoring campaigns, the agency ensures every detail is optimized. Its data-driven approach drives higher engagement, improved ROI, and better results, making it a trusted partner for businesses seeking to enhance their email marketing efforts. Most notably, the agency offers highly personalized, collaborative services that build strong client relationships and drive successful campaigns.

Q3: How does Email Broadcast measure success?

A3: Email Broadcast measures success using key performance metrics that include open rates, which show how many recipients opened the email; click-through rates (CTR), which track engagement with links; and conversion rates, which measure how many recipients completed desired actions like signups and purchases. Additional metrics, such as bounce rates, unsubscribe rates, and list growth rates, provide insights into campaign reach and audience satisfaction, helping the agency refine the strategies for maximum impact.

Q4: What is the onboarding process of Email Broadcast like?

A4: Email Broadcast’s onboarding begins with a consultation and an in-depth audit of the client’s existing email marketing campaign, if applicable. A dedicated team of six email marketing experts is then assigned to plan, develop, and execute a strategy aligned with the client’s goals. These specialists act as an extension of the client’s marketing team, managing the campaign, providing regular updates, and recommending adjustments to maximize results.

Q5: What is Email Broadcast’s process for completing email marketing projects?

A5: Email Broadcast begins an email marketing project with a consultation and an audit of the existing campaign. The agency then assigns a dedicated team to craft a tailored strategy, which is implemented with a focus on content creation, design, and campaign execution. Throughout the project, the team manages the campaign, monitors performance, and provides recommendations for improvements. The email marketing company also conducts A/B testing to boost engagement, while automation is incorporated for targeted messaging like welcome emails and cart abandonment retargeting. Regular updates ensure the campaign continuously aligns with the client’s goals.

Q6: What is Email Broadcast’s average hourly rate and minimal budget?

A6: Email Broadcast charges an average rate of $100 per hour for its services. Clients can choose to hire the agency on a per-project or retainer basis, with service packages ranging from $30 to $995 per month. The full-service plans include Growth and Hypergrowth, which provide unlimited campaigns for unlimited email accounts. Meanwhile, the Do It For Me (DIFM) plan leverages existing email lists to launch powerful cold email outreach programs designed to generate high-quality leads for businesses.

Case Studies by Email Broadcast

Other than the effective strategies, Email Broadcast's personalized service and close collaboration result in successful email marketing projects. The agency partners with clients to understand their challenges, goals, and vision, and this collaborative process leads to impactful, effective campaigns.

Through these case studies, businesses can gain a better understanding of how Email Broadcast can help them achieve their objectives through email marketing. They reveal the methods and techniques behind successful campaigns, showcasing the agency's ability to craft engaging, targeted messaging that drive higher conversion rates.

1. Synergy Power's Surge in Qualified Leads

• Challenge: Synergy Power, a solar panel company, was struggling with customer conversions from its leads, many of whom were not fully aware of the product’s value or the benefits of solar energy. Despite having a solid range, it struggled with follow-ups and educating potential customers, leading to missed opportunities and slower sales growth.
• Solution: Email Broadcast implemented an email marketing campaign with messaging that spoke to the customers' specific motivations, such as cost savings and energy independence. The comprehensive strategy included automated email follow-ups, educational content, and personalized offers to keep prospects engaged while targeting both warm and cold leads.
• Results: The campaign successfully boosted engagement by educating potential customers and nurturing leads, leading to:
  • Increased conversions and greater brand awareness
  • Synergy Power securing a full year’s worth of work within 3 months

2. Global Home Finance's Increased Conversions

• Challenge: Global Home Finance, a real estate finance company, had an underperforming email marketing strategy that failed to convert leads. Despite having a sizable customer base, the company faced challenges in engaging its audience and closing sales.
• Solution: Email Broadcast overhauled the client’s email marketing strategy. It involved segmenting the audience for more targeted messaging, designing personalized and engaging email campaigns, and implementing automation for ongoing engagement. The agency focused on delivering relevant content to foster stronger relationships and increase conversions.
• Results: The email campaigns saw significant improvements in engagement and conversion rates, resulting in:
  • 52% open rates on automated messages
  • Up to 21% clickthrough rates
  • Turning cold realtor contacts into a steady stream of leads

3. Hakai Lodge's 37% Increase in Bookings

• Challenge: Hakai Lodge, a world-class fishing hideaway, wanted to fill its cabins and increase bookings through email marketing. Its goal was to attract guests even during the off-season and improve overall revenue by targeting the right audience.
• Solution: To tackle the challenge, Email Broadcast created a customized email marketing strategy that included audience segmentation, engaging content, and automated campaigns designed to nurture leads. It also crafted a tailored email template that showcased memorable fishing stories and experiences at the lodge aimed at boosting engagement and interest.
• Results: The lodge successfully filled its season and achieved business growth through optimized email marketing:
  • 37% increase in bookings
  • Consistent high open rates and CTR
  • Positioned the lodge as a go-to fishing destination

4. iOgrapher Achieves 1,200 Monthly Signups

• Challenge: iOgrapher, a company that offers mobile filmmaking and video solutions, wanted to expand its email list to reach more potential leads and increase sales. It needed a strategy that would attract high-quality subscribers and drive engagement.
• Solution: To help iOgrapher, Email Broadcast implemented an email list-building strategy, using lead magnets and targeted campaigns to drive signups. The email marketing company crafted tailored messaging to introduce the company’s product line to potential customers, while also offering incentives for subscriptions.
• Results: The campaign significantly expanded the client's email list, boosting lead generation efforts and conversions:
  • Up to 1,200 new signups each month
  • 40–50% open rates on monthly messages
  • Email list tripled in size within three months

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The Expert Team Behind Email Broadcast

Successful email marketing requires a broad range of specialized skills. DesignRush is spotlighting the teams behind top agencies' success and showcase the qualities that make them exceptional leaders and innovators in the field.

Email Broadcast, led by CEO Jacob Durgan, boasts a talented team of writers, designers, project specialists, and marketing experts dedicated to amplifying every campaign's effectiveness. The team combines expertise and focus on crafting compelling campaigns that build emotional connections with the audience to achieve higher conversions.

Jacob Durgan

Role: Chief Executive Officer

Before joining Email Broadcast, Jacob Durgan had already established a strong track record of driving growth and innovation in the healthcare and technology sectors.

Previously, he was the General Manager of Patient Care Analytics and CEO for Healthcare Informatics at Philips, as well as VP of Marketing at Spacelabs Healthcare. In these positions, he managed multi-million-euro portfolios and achieved global success through strategic partnerships and innovative approaches. Now, as the CEO of Email Broadcast, Jacob has led the company’s transformation from a marketing agency to a SaaS marketing platform.

Jacob holds an MBA from the Weatherhead School of Management, an Executive Certificate in Management and Leadership from MIT, and additional training from prestigious institutions, which reflects his commitment to leadership excellence.

Caroline Campbell

Role: Head of Client Success

Caroline Campbell, Head of Client Success at Email Broadcast, brings a wealth of expertise in marketing, writing, editing, and community engagement. Previously serving as Email Broadcast's Marketing Manager, Caroline has a proven track record of crafting effective strategies that connect brands with their audiences.

Her professional experience includes roles as Editor and Writer for Cornelius Lakeside Living Magazine and as a Duke Alumni Admissions Advisory Committee Member. A dedicated advocate for community involvement, Caroline has also served as a Board Member for organizations like Cornelius Elementary PTO and Off the Street Club.

Caroline holds a Bachelor of Arts in Sociology from Duke University, with a strong foundation in marketing, advertising, and economics.

Kris Davis

Role: Cold Outreach Manager and Operations

Kris Davis brings over 10 years of combined experience in customer service and administrative roles, with a proven ability to support both clients and teams through a versatile skill set.

Currently serving as Cold Outreach Manager and Operations at Email Broadcast, Kris handles a range of responsibilities, including customer support, email marketing campaigns, and operational tasks.

Kris is highly proficient in Microsoft Office, Google Suite, and Adobe products, with extensive experience in graphic design and photography. Driven by a passion for continuous learning, Kris consistently seeks opportunities to expand her expertise and deliver exceptional results.

The Social Media Accounts of Email Broadcast

• Facebook
• YouTube
• LinkedIn

Why Email Broadcast Is Our Featured Email Marketing Agency

DesignRush’s research team conducted a thorough evaluation of the top email marketing agencies. Email Broadcast stood out for its personalized and results-driven strategies, impressive client success stories, and unwavering commitment to excellence.

Key Reasons:

• Client satisfaction: Clients have consistently expressed great satisfaction with Email Broadcast and given it excellent ratings for helping them achieve — and often surpass — their goals.
• Email marketing expertise: Email Broadcast has demonstrated expertise in crafting customized email marketing campaigns that boost customer engagement, maximize conversions, and support long-term growth for clients.
• Proven results: The email marketing agency has a proven track record of driving qualified leads and boosting customer conversions through highly targeted strategies that consistently achieve high open and clickthrough rates.
• Leadership and team: Email Broadcast is a team of highly skilled experts consisting of copywriters, designers, engineers, and digital marketing professionals who provide personalized service to clients.
• Top services: Businesses trust the agency for its expertise in email marketing campaigns and strategy, cold email outreach, email marketing audits, automation, and proficiency with platforms like MailChimp, ActiveCampaign, and Klaviyo.

DesignRush Seal of Approval

At DesignRush, we carefully review agencies to ensure they meet our high standards, and we found that Email Broadcast is a proven top performer.

Our team was impressed by the agency’s creativity, strong results, and commitment to client success, which set them apart. For us, Email Broadcast is a 5-star agency that consistently exceeds expectations.

The DesignRush Team

Partnering with a first-rate agency like Email Broadcast can transform your marketing campaigns to drive more qualified leads and increase conversion rates. Ready to unlock your business’ full marketing potential?

Our Tips on How to Move Forward

1. Identify your marketing objectives

Set your email marketing goals so you have a clear idea of what services you’ll need from the agency. For example, do you want to generate and nurture quality leads, get more signups, or close more sales?

2. Contact the agency to discuss your project

Email Broadcast offers a free consultation so you can discuss your marketing goals, and they can recommend the best strategies to use. After the initial discussion, they will provide a detailed proposal for your project.

3. Understand the agency’s process

During the discussion, you can get a better idea of how the agency works — its processes, personality, and culture — that will help you decide if they’re a good fit for you. Make sure to do the following:

• Assess its expertise and experience
• Understand its strategy
• Ask about reporting and analytics
• Evaluate how the team communicates and collaborates

4. Consider the budget and ROI

Determine if the agency’s pricing aligns with your budget while ensuring they can deliver ROI. Quality services often come at a price, but make sure you understand the value they'll provide.

5. Request a trial or test campaign

If possible, ask for a small trial project or a test campaign to assess how the agency handles your account, its approach to creativity, and how it reports results.

6. List some key questions to ask during the meeting

To help guide your discussion with the agency, make sure include these key questions:

• Campaign strategy and process
  • What is your approach to email list segmentation?
  • Why ask this? Segmentation is key to delivering targeted, relevant content. Understanding its approach ensures they can effectively reach different audience segments and maximize engagement.
• Industry experience and expertise
  • Can you provide case studies or examples of campaigns you’ve managed for businesses similar to mine?
  • Why ask this? It will help you evaluate the email marketing agency's experience with your industry or business type and give insight into its ability to achieve results in a similar context.
• Key performance metrics
  • How do you measure the success of an email campaign?
  • Why ask this? You want to make sure it tracks the right metrics (open rates, click-through rates, conversion rates, etc.) and can demonstrate how its campaigns contribute to your business goals.
• Campaign performance and improvements
  • What is your process for A/B testing and optimizing email campaigns?
  • Why ask this? A/B testing is important in improving performance over time. Asking about it shows how the agency refines strategies to achieve better results based on data.
• Campaign automation
  • How do you handle email automation and drip campaigns?
  • Why ask this? Automation can significantly improve efficiency and lead nurturing. Understanding its process tells you the email marketing agency can create automated sequences that engage and convert prospects over time.

David Gaz, Founder/Creative Director at The Bureau of Small Projects shared the following insights on how to choose the right agency partner:

"The number one thing to look for is whether the agency is a good fit for your team. Ask the questions: Do we like them? Do we get along with them? Do they seem like good people? Are they somebody that we'd like to be working with 10 years down the road? The second factor is do they practice what they preach? Check to see that the agency not only talks the talk but also delivers results for themselves."

Need More Help?

We’re here to help you make the best decisions for all your email marketing needs. Contact our team at DesignRush for expert guidance and support.

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