Dot IT

Unfortunately, my experience with Dot IT was disappointing, particularly regarding their after-sales service. Despite receiving a notification that our website was finished, over 70% of the basic functions for an online store were missing upon review. This was not the standard I expected from an experienced company, especially given the premium price we paid.While we worked together to address the feedback, I ended up contributing to the development process myself to expedite progress. After making the final paymenton the understanding that we would continue refining the website during the agreed three-month technical support periodI was met with limited follow-up on my comments.I provided organized feedback in a Google Doc, categorized as critical or normal, expecting proactive communication and updates. Instead, I had to engage in constant follow-ups, a process I only expect when working with freelancers, not professional agencies. This lack of initiative was frustrating, especially as I had communicated my prior negative experiences with freelancers and chose Dot IT for a seamless, professional service.Additionally, while we agreed to use the same server and hosting, the basic theme used was a surprise. I had anticipated more effort in redesigning the site, particularly as that was the primary reason for the contract. "

Build a large website that befits the company's current stature, that caters to the company's needs, serves the company's expanding customer base and enhances the company's leading market.Also, they had Professionalism in work, finding many alternatives, good understanding of his tools and how to exploit them to produce the best results to achieve results that impress clients. "

They kept things moving forward, and that was the key to our successful engagement. Equipped with ample field expertise, Dot IT rewarded us with a seamless and sleek website, further securing affirmations from our partners and users. They remained responsive and collaborative throughout the engagement, quickly implementing solutions and changes based on our feedback. "

They were easy to communicate with.Dot IT delivered the project as expected and the client was impressed by how smooth the project went. Their team was efficient and communicative. They were easy to communicate with. "

They were always quick to fix any issues.Dot IT delivered the website, and the users loved its design. The new website gave users easier access to the client's services and a better understanding of their offerings. Knowing the client's lack of WordPress experience, the vendor took the time to teach them how to navigate the website. "

A very respectable professional team, very supportive where you can count on. Maadi Narmer School would like to thank DotIT for their contious cooperation, support and high sense of responsibility. "

Produced Exactly What We Desired , They Created A Classy , Modern And Future Oriented Wordpress Website. We Were Provided With A Very Personal Yet Highly Professional Service, I Would Never Hesitate To Recommending This Company To Anybody Who Is Looking For A Functional Website With Quality Service And Genuine Support & Advice For A Cost Effective Price. "

Excellent service, attentive and detailed oriented.Amazing customer service & value for money.Dot it designed two projects for me for two different companies and I will always go back to them for web development, hosting and designing. "

Great Response Time. Our request was handled in a very professional manner. The quality of our website exceeded our expectations. Lastly, the price and quote provided by the company was Reasonable "

A great and Professional company which we have been working with for over a decade. "

We have asked Dot IT to design our company website. They are professional, trustworthy, and best value for money. We are happy with our website since we have got an attractive interface and great user experience. They are responsive, good listener and patient to fulfil their customers' needs. I would highly RECOMMEND Dot IT. "

Please keep up the great excellent support… "

Positive: Professionalism, Quality, Responsiveness, Value "