Raya Contact Center
FIRST CLASS CX DOMAIN EXPERTISE
X8JJ+MR9، ، ، 4236052, Crystal Plaza tower C, Giza, 4236052, Egypthttps://rayacx.com
Raya Contact Center Overview
- Year Founded
- 2001
- Employees
- 250 - 499
- Minimal Budget
- Inquire
- Average Hourly Rate
- $100/hr
We offer – through our support professionals – tailored end-to-end CRM solutions including multiple modules for inside sales, order management, customer care, and technical support to several Fortune 1,000 companies within the EMEA region, and beyond.
We keep up with the rapidly evolving customer expectations in digital-oriented industries, like Fintech, insurance, healthtech, via implementing CX best practices. Since the people element is at the heart of born-tech and digitally native companies, effective workforce planning with agility is intrinsic.
Raya Contact Center Portfolio
BPO
Customer Experiences
Automotive
- $20K - $100K
- 228 Months
- 2026
Call Centers
A New Era of Telecom Excellence and CX Innovation
Software & IT Services
- $20K - $100K
- 24 Months
- 2026
Raya Contact Center Services
Industries
- Finance
- Fintech
- Government
- Manufacturing
- Food and Beverage
- Real Estate
- Retail
- Travel
- Hospitality
- Health Care
Client Types
- Enterprise / Corporate
- Medium Businesses
Accounting Expertise
- Payroll
BPO Expertise
- Back Office Outsourcing
Back Office Outsourcing Expertise
- Claims Processing
Big Data Expertise
- IT security
- Operations & Process Improvement
CRM Expertise
- Freshworks
- HubSpot
- Salesforce Consulting
- Zendesk Sell
- Zoho
Call Center Expertise
- B2B
- Inbound
- Outbound
- Telemarketing
Cybersecurity Expertise
- Digital Forensics
DevOps & Cloud Expertise
- Physical Server Management
ECM Solutions
- Digital Asset Management
ERP Expertise
- Odoo
- Oracle ERP Cloud
HR Outsourcing Expertise
- Corporate Training
- HR Consulting
- IT Staffing
- Recruiting
- Staffing
IT Services Expertise
- IT Consulting
- IT Outsourcing
- Marketing Automation
Managed Services Expertise
- Help desk
- IT Budgeting
- Telecom
Phone Answering Services Expertise
- Property Management
Raya Contact Center Clients
Raya Contact Center Reviews
Reviews from DesignRush are available on this profile.
With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals. "Project Name: Voice-based contact center services.
- Project Type:
- Phone Answering Services
- Company size:
- -
- Industry:
- -
A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence. "Project Name: Call Center Services
- Project Type:
- Call Centers
- Company size:
- -
- Industry:
- -
Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements. "Project Name: Call Center Services
- Project Type:
- Call Centers
- Company size:
- -
- Industry:
- -
Raya Contact Center Team Bios
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Alaa Elkhishen leads Raya CX, aiming to be the top regional CX company. He focuses on building strong teams and expanding the company globally.
Raya Contact Center Press Mentions
Raya Contact Center Awards
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3.5
Contact Center Source Outsourcing Solutions Made Easy
- Cairo, Egypt
- Phone Answering Services, Call Centers, Customer Support