The Customer Story

Who Is Telling Your Story?
7700 Broadway St Ste 104 #1033, San Antonio, Texas 78209, United States
https://www.thecustomerstory.com

The Customer Story Overview

Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$125/hr
Year Founded
2017
The Customer Story, founded in 2017, excels in creating customer stories and corporate video productions for a diverse range of industries and companies. The firm specializes in translating complex technical and industry-specific language into engaging and compelling narratives. Their services include testimonial video production, remote video testimonials, event video production, video editing, and social media video production, and more.

The Customer Story is committed to providing high-quality marketing assets efficiently. They believe in the power of video as the most effective communication tool with customers, partners, and employees. Their clientele includes businesses across various sectors like tech/software, healthcare, e-commerce, and B2B services, all seeking clear, efficient, and effective communication.

Their San Antonio-based operations offer an end-to-end video production process, including pre-production, shooting, editing, and post-production, along with repurposing and optimization of content. Praised for their professionalism and high-quality work, The Customer Story has garnered trust from numerous well-known brands

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Advertising Expertise
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Audio Production Expertise
Audio Production Expertise
  • Podcast Production
Branding Expertise
Branding Expertise
  • Brand Design
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Creative Expertise
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Social Media Expertise
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Video Production Expertise
Video Production Expertise
  • 2D Animation
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  • Social Media Videos
  • Training Videos
  • Video Editing
  • Video Filming

Industries

  • Software & IT Services
  • Health Care
  • Corporate Services
  • eCommerce
  • Hardware & Networking
  • Public Administration
  • Media & Communications
  • Restaurants
  • Real Estate
  • Manufacturing

Client Types

  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

The Customer Story Reviews


Reviews from Google Maps are available on this profile.
I enjoyed working with Jacob today. He is a true professional. We had great communication throughout the whole project. He came prepared. No one has client needs and produced three wonderful testimonies for his client. I would love to work with him again in the future, if the opportunity becomes available. Best of luck on your continuous success. "
Ash Habashi's Review Sourced from Google
I searched high and low and interviewed a multitude of video production companies to execute the vision I had for the video needed in my company. Jacob and his team were the BEST choice I could’ve made. They perfectly captured our brand and made a high caliber video that I am so proud of and am proud to share with our clients. They are very reasonably priced and worked with us with MUCH patience editing and making the many changes/edits we wanted within the video. If you get the chance to work with them, do it. Can’t recommend enough. "
Madison Farrell's Review Sourced from Google
I've worked with Jacob since 2015 on a variety of projects, and I highly recommend The Customer Story. They always produce a finished product that exceeds my expectation. Jacob and his crews are incredibly easy to work with, whether you have a fully developed concept or if you're working from scratch. Whenever I hire them, they seamlessly become an extension of my marketing communications team. They are dependable, give great client service, affordable and produce really high quality work. "
Brian M Carter's Review Sourced from Google
My experience with The Customer Story has been great. Jacob has created quite a few customer case study videos for our software company and has done an outstanding job. He is now our vendor of choice. He always responds right away and is able to easily adapt to any changes that the customer throws our way. I would highly recommend him to anyone looking for a videographer. "
Kathryn Chubb's Review Sourced from Google
It’s rare that you come across standout talent like Jacob at The Customer Story. We hired Jacob from The Customer Story team to film, edit and deliver 12 individual videos highlighting customer success stories all across the USA. The video work has been amazing! I was particularly impressed by Jacob's always-positive, can-do attitude when filming our customers and taking our feedback on final edits. I felt like at every step of our project, that Jacob really cared about the quality of the final videos. The videos Jacob produced for us are on-track to increase our company revenue by at least 6-figures this year! Any business would be lucky to have Jacob capture on film the stories of their customers. "
Keenan Jones's Review Sourced from Google

The Customer Story Clients

Epicor
San Antonio Zoo
Essity
Pure Storage
Rackspace
Whataburger
Dell
WellMed
Optum
Bitdefender