Alex Liepman Review from Google

1.0★

Alex Liepman's Review Sourced from Google

MuteSix's website claims a "ROI-first approach" which certainly was not the experience I received. Prior to working with them I was achieving just over a 2x Return on ad spend (ROAS) and was looking to scale things up, which is why I came to them. During the period that MuteSix managed my ad account performance plummeted to 0.6 ROAS and they were spending vast amounts of money on consistently unprofitable campaigns, as well as overlooking key ad issues and overspending on the ad budget we agreed. I gave them multiple opportunities to turn this around and given my previous track record and the unique nature of the products I sell, it's incredible they couldn't even achieve break even. This shows a complete lack of skill and performance marketing knowledge within the team. Since taking back control I've increased the ROAS to 2.56 in just over a month and am now scaling the ad spend.Considering the claims on their website and the agency fees they charge this has been a terrible experience that would have put my company out of business if they continued down that road. If MuteSix is the 'leading agency in performance marketing' they claim and only achieves those results I must be some kind of wizard at performance marketing.UPDATE TO THEIR RESPONSE: they stated they'd contact me to 'ensure the issue is resolved', but in fact their Senior Director of Client Success contacted me and wanted a phone call for their benefit, to gather feedback to improve their processes moving forward, not to resolve the issue at hand. Once I responded I never heard from them again. Bit of a joke

Michelle Arnau Review from Google

5.0★

Michelle Arnau's Review Sourced from Google

We have worked with MuteSix for the past 9 months and have had an exceptional experience. The team has remained consistent (which we are finding is rare at other agencies), engaged and responsive all while being best in class at their discipline. MuteSix provides a full service agency that is super helpful to build your business on - we started with performance marketing and are now using them for SEM and most importantly, they have been reasonably priced for these services (which has been critical for us as an early stage business). I highly recommend them.

Alli Burg Review from Google

5.0★

Alli Burg's Review Sourced from Google

MuteSix is an excellent best-in-class marketing agency. They have a power team and can do it all—create ads and content, run strategy, deploy your ads and manage your campaigns. Super creative and talented, they have a ton of experience and know how to scale your advertising for high growth. I highly recommend the team at Mutesix!

Nicole Heath Review from Google

5.0★

Nicole Heath's Review Sourced from Google

TNS has been all around awesome to work with - they're experts in their fields, hardworking, and genuinely lovely people. We've worked together on all sorts of things from organic social to influencer to photoshoots and they always knock it out of the park. I'd recommend them to anyone!

Evan Lubin Review from Google

5.0★

Evan Lubin's Review Sourced from Google

I've had the pleasure of working with True North Social on several content productions over the last few months. Their team is ALWAYS prepared, from the detailed shot lists to having all equipment and props. Together, we've been able to produce excellent content for social media across a wide range of industries. I look forward to continue working with them in 2025!

Kami Hoss Review from Google

5.0★

Kami Hoss's Review Sourced from Google

We have been working with True North for our organic social media, email communications, and SEO needs at SuperMouth, and we couldn’t be more pleased with their services. True North has demonstrated exceptional knowledge and expertise in all areas we’ve engaged them for. They have consistently excelled in every task, delivering outstanding results that have significantly benefited our company.One of the standout qualities of True North is their responsiveness and engagement. They are always available when we need them and provide timely recommendations and feedback that have been invaluable in guiding our strategies. Their proactive approach and clear communication make them a reliable partner.True North’s team is incredibly helpful and goes above and beyond to ensure our satisfaction. They truly understand our business goals and work diligently to help us achieve them. We highly recommend True North to any company looking for a knowledgeable, responsive, and highly effective agency to manage their social media, email communications, and SEO needs.

Wayne Long Review from Google

1.0★

Wayne Long's Review Sourced from Google

Broke my hand and need to have surgery, they fired me today for missing two days of work because I was in the E.R and seeing the Orthopedic surgeon. I asked them before I missed the day if it was OK and if not I would not go to the surgeon. I was told it would be fine and then today they fired me...how unprofessional of a company. They even said as pertaining to the role, that I was exceeding expectations.