Finding a software development company in Texas means filtering through 450+ agencies with wildly different specializations, pricing models, and track records. Our directory does that work for you, profiling verified reviews and real case studies, to help you find a match faster.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

United States × Texas × HR × Sort by: Number of Reviews ×Clear Filters
  • #1 Boutique App Development Agency.

    Synergy Labs is a results-driven mobile app and web development agency helping startups, enterprises, and fast-growing businesses build scalable digital products. With a team of experienced UI/UX designers, app developers, and growth strategists, we've partnered with clients across the world...

    Top Services:

    • Mobile App Development
    • Software Development
    • Staff Augmentation
    • AI Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Portfolios Count
    8 Projects Listed
  • Exaud

    VerifiedVerified by the DesignRush team for authenticity and credibility.
    Precise Software Solutions

    Exaud innovates by delivering custom Software Development solutions trusted by global leaders like Samsung, Facebook, and Audi. A history of client success stories highlights our expertise in automotive, healthcare, digital education, and hi-tech. Let’s build your next breakthrough...

    Top Services:

    • AI Development
    • IoT
    • Mobile App Development
    • Software Development
    • Wearables
    • Show more
    Location
    Houston, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    6 Projects Listed
  • Nearshore & Offshore IT Outsourcing Experts

    ParallelStaff is an IT outsourcing partner helping tech leaders scale fast with pre-vetted Nearshore and Offshore developers. We deliver top-tier talent in 10 days or less, backed by guarantees for performance, security, and cultural alignment...

    Top Services:

    • Staff Augmentation
    • IT Services
    • Software Development
    Location
    Dallas, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    11 Projects Listed
  • Build Stunning Digital Presence

    Your Digital Presence needs a Website. Be it an E-Commerce Site or a Brand Website, we deliver the most functional UX. We also support you post the launch and help you build your online presence.Most importantly, the launch of your website is not the finish line, it's the beginning. We support our...

    Top Services:

    • Web Development
    • Web Design
    • eCommerce Development
    • Cybersecurity
    • CRM Consulting
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • SDTC Digital

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    Future-Ready Product Engineering, Powered By AI

    SDTC Digital is a product engineering and AI company, led by Swarnendu De, a Technology & AI Leader, serial entrepreneur with 20 years of expertise. 600+ products delivered, running in 70+ countries, for companies including Google, Best Buy, SWVL and LIXIL...

    Top Services:

    • AI Development
    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    SDTC Digital Services

    • AI Development
    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Best Buy
    • Nuvoco
    • Silknet
    • VSP
    • LIXIL
    • SWVL
    • IMD
    • KwikKopy
    • Cordial
    Data sourced from the agency's DesignRush profile

    SDTC Digital Reviews & Testimonials

    • Michael Stanley
      Michael Stanley Partner at Garrido Stanley Digital SL
      5.0★

      AI Development Review from Michael Stanley

      Working with SDTC Digital has truly been a pleasure. The team is attentive, timely, and demonstrates great care in ensuring all expectations are met. Working with SDTC is like having a highly competent extension of your core team, as they handle your projects with the care of a stellar employee. I would recommend them to anyone looking for satisfaction in their area of need.

    • Nick Scholl
      Nick Scholl Founder/CEO at Surgical Liquidations
      5.0★

      Healthcare Review from Nick Scholl

      SDTC Digital built our website and did an outstanding job from start to finish. Anytime we needed something adjusted or added, they turned it around fast and got it exactly right, no back and forth or long delays. Their communication was great throughout the whole process. Since the site went live it's brought in real business for us, not just a page that looks nice and sits there doing nothing. If you're looking for a team that actually delivers and backs it up with results, I'd recommend SDTC Digital without hesitation.

    • Niclas Manson B.Kin, MPH, CRSP, CIH, ROH
      Niclas Manson B.Kin, MPH, CRSP, CIH, ROH Founder at Manson Methods Inc.
      5.0★

      Software Development Review from Niclas Manson B.Kin, MPH, CRSP, CIH, ROH

      SDTC has been developing custom software for Manson Methods Inc. They have delivered good products but still required robust testing and fixes due to bugs. SDTC staff are very good at taking informaiton and delivering the vision. There have been times where they delivered feature but did not match our vision. I believe this is a fault of our not being clear enough or providing details or pictures to help with the vision. I also find the delivery times were a littel slower in august and september vs June and July. Overall I am very satisfied and hoping the feedbacks cna be implemented.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Full cycle IT recruitment agency in Eastern Europe and Latin America

    DNA325 specializes in connecting US & EU companies with top-tier European IT talent through 9+ years of proven recruitment expertise. We help businesses hire mid-level+ and executive professionals for long-term partnerships.Our services include full-cycle recruitment, recruitment process outsourcin...

    Top Services:

    • HR Outsourcing
    • Software Development
    • Digital Marketing
    • Staff Augmentation
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • AI-Augmented Software Development for Global Businesses

    Agiliway is an AI-augmented software development and consulting company headquartered in Austin, Texas, with development centers in Poland (KrakĂłw), Ukraine (Lviv, Chernivtsi), and Argentina (Buenos Aires)...

    Top Services:

    • AI Development
    • Software Development
    • Business Consulting
    • DevOps Consulting
    • Big Data Analytics
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Portfolios Count
    4 Projects Listed
  • Technology & AI Built To Operate

    TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...

    Top Services:

    • IT Services
    • Cloud Consulting
    • DevOps Consulting
    • AI Development
    • Software Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
  • Simplifying Technology

    At Mayan Technologies, we are experts in creating game-changing solutions tailored to your business needs and providing highly specialized technology services...

    Top Services:

    • Software Development
    • IT Services
    • Business Consulting
    Location
    Allen, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
  • If Your Business Matters, Your Process Matters

    At BP3, we transform your complex challenges into streamlined success stories through AI and Automation...

    Top Services:

    • Business Consulting
    • UI/UX Design
    • AI Development
    • IoT
    • Mobile App Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
  • We Got You Covered

    Your Startups Engineering Team On Demand. 2BTech builds MVPs, AI tools, & mobile-ready platformsfast.Trusted by 200+ companies across 5 continents. From Laravel to LangChain, Flutter to React Native, we engineer it all...

    Top Services:

    • Software Development
    • Web Design
    • UI/UX Design
    • Web Development
    • Mobile App Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $33/hr
    Minimal Budget
    $10,000 - $25,000
  • Your Business's Salesforce Partner

    With years of experience implementing Salesforce across numerous industries, we have become a recognized Salesforce Gold Consulting Partner. Complex, multi-cloud and multi-platform solutions are our areas of expertise...

    Top Services:

    • Software Development
    Location
    Plano, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
  • Powering Infinite Possibilities

    A fast-growing team of passionate techies making a big mark in the digital services realm. Driven by unmatched talent and determination, we aim to push boundaries, redefine norms, and pave the way for innovative excellence...

    Top Services:

    • Software Development
    • Mobile App Development
    • Cloud Consulting
    • Managed Services
    • DevOps Consulting
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $10,000 - $25,000
  • An Enterprise AI Development Company

    Azilen Technologies is a prominent enterprise AI development company that takes pride in delivering exceptional AI, Data, and HRTech solutions to organizations seeking digital transformation...

    Top Services:

    • AI Development
    • Software Development
    • IT Services
    • IoT
    • Cloud Consulting
    • Show more
    Location
    Irving, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    16 Projects Listed
  • Global tech talent, LATAM powered, U.S. aligned

    Zallpy stands as one of the fastest growing Software Outsourcing and Staff Augmentation nearshore companies, strategically positioned nearshore to provide cutting-edge, scalable IT squads to Startups and Fortune 500 corporations across North America and Europe...

    Top Services:

    • AI Development
    • Software Testing
    • Blockchain
    • Mobile App Development
    • Software Development
    • Show more
    Location
    Frisco, Texas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
  • Web design agency driven by creativity and technology.

    Leading web design agency based in New York, we craft secure, interactive, engaging & bespoke website designs for healthcare, luxury retail, fashion, jewelry, and lifestyle brands...

    Top Services:

    • Graphic Design
    • Branding
    • Logo Design
    • Design Services
    • Package Design
    • Show more
    Location
    Temple, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Precision Discipline Delivery

    Luvina is a well-known software outsourcing business that specializes in providing clients all around the world with excellent IT solutions. With a dedicated team of more than 750 experts, Luvina provides comprehensive software development services that are customized to each client's specific needs. Luvina...

    Top Services:

    • ERP Consulting
    • CRM Consulting
    • Software Development
    • eCommerce Development
    • Staff Augmentation
    • Show more
    Location
    Cedar Park, Texas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
  • Top-Rated Software Development Services

    We are a custom software development company with over 20 years of experience of creating award-winning digital products. We focus on creating cutting-edge AI amd machine learning solutions and specialize in document processing, natural language generation and chatbots, object detection and recognition...

    Top Services:

    • AI Development
    • Software Development
    • Staff Augmentation
    • Mobile App Development
    • Show more
    Location
    League City, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Powering Global Business with Innovative Solutions.

    iTech is a custom software and digital transformation company with a wide range of successful projects. We offer tailored solutions for small businesses and multi-platform systems for large companies. Trusted by global brands, including Fortune 500 companies...

    Top Services:

    • Digital Services
    • Mobile App Development
    • AI Development
    • Software Development
    • IT Services
    • Show more
    Location
    Addison, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
  • The One Stop Solution for All Your Business Needs

    DiligentTechnologies delivers smart, scalable digital solutions, including web & mobile development, UI/UX design, SEO, QA, and staff augmentation. We help startups and enterprises transform ideas into high-quality, reliable technology that drives growth, efficiency, and measurable results...

    Top Services:

    • SEO
    • Web Development
    • Software Development
    • Web Design
    • WordPress Website Design
    • Show more
    Location
    Lewisville, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Your AI, Cloud and Sales Automation Partner.

    From AI-driven apps to seamless automation strategies, we empower businesses to thrive in the modern digital age...

    Top Services:

    • Digital Strategy
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Digital Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
  • Global software development and team augmentation company for mission critical software

    Global software development and team augmentation company for mission critical software. Headquartered in Texas with delivery centers across Europe & Asia...

    Top Services:

    • Staff Augmentation
    • AI Development
    • Mobile App Development
    • Software Development
    • Web Development
    • Show more
    Location
    Richardson, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
  • Building Smarter Tomorrows With AI Today

    Vision Tact is a leading AI and Data Science company that empowers organizations to harness the power of Artificial Intelligence, Automation, and Data Intelligence. We help businesses innovate faster, optimize operations, and make smarter decisions through next-generation technology solutions...

    Top Services:

    • AI Development
    • Software Development
    • IT Services
    • Business Consulting
    • Mobile App Development
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $60/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Your Trusted Business IT Partner

    Since 1998, Quaid Technologies has partnered with businesses around the world to deliver software development, IT staff-augmentation and digital-marketing services. With 250+ skilled professionals and a global presence across 20+ countries, the company helps clients build secure, scalable platforms, automate...

    Top Services:

    • Digital Services
    • Graphic Design
    • Web Development
    • WordPress Website Design
    • Staff Augmentation
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
  • From Conceptualization To Deployment

    Top-tier AI development company providing innovative AI software development services and application solutions for enterprise level automation...

    Top Services:

    • Software Development
    Location
    Grapevine, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
  • Streamlining Business Through Innovation

    IT Softlab is a forward-thinking IT consultancy delivering tailored digital solutions that help businesses operate smarter and grow faster. We combine strategic consulting, modern technology, and data-driven execution to solve real business challenges. From building scalable systems to optimizing processes...

    Top Services:

    • Web Development
    • Graphic Design
    • Web Design
    • eCommerce Development
    • WordPress Website Design
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • We Build Fast Without Breaking Things.

    MachSpeed builds production-ready MVPs for startups in just 14 days. We combine senior engineering talent with AI-accelerated development to deliver enterprise-quality software at startup speed.Our unique model: You only pay if you love the first 10%. No upfront costs, no risk. Tech stack: Next.js, React...

    Top Services:

    • Software Development
    Location
    Texas City, Texas
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Build Faster Ship Cleaner

    Adapter AI is an AI-powered software development agency that helps businesses build, launch, and scale digital products faster than traditional methods. Focused on speed, efficiency, and innovation, the company delivers enterprise-ready solutions in months and MVPs in weeks through automated, AI-driven...

    Top Services:

    • AI Development
    • Software Testing
    • Software Development
    • Web Development
    • Mobile App Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed
  • AI | Software | Automation | Web | Mobile App | Business Engineering

    Most businesses struggle to scale with weak technology. AiBitSol builds strong digital foundations to optimize and automate your operations.Core Capabilities:Custom Software & Cloud SystemsAI & Business AutomationERP & CRM SolutionsWeb & Mobile AppsEngineered for growth!...

    Top Services:

    • Digital Strategy
    • Branding
    • Web Development
    • Digital Marketing
    • AI Development
    • Show more
    Location
    Texas City, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
  • Transform Your Business With Enterprise Software Solutions

    Naxilon is a US-based software company from Arlington, Texas. We build custom software, web and mobile apps, and nextgen database systems that process data at lightning speed. Our team loves solving complex problems with simple, elegant solutions. Whether you need a CRM, ERP, or a full business suite, we...

    Top Services:

    • Digital Services
    • Web Design
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Show more
    Location
    Arlington, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Shaping the Future of Technology with AI

    Binate.ai is an enterprise AI development company headquartered in Austin, Texas, with delivery teams in Dubai, Karachi, and Guangzhou. Backed by parent company Binate Digital, we build custom AI agents, generative AI systems, AI chatbots, predictive analytics, computer vision, and intelligent automation for...

    Top Services:

    • Digital Strategy
    • Logo Design
    • Branding
    • Digital Services
    • Web Design
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
  • Engineering Whats Next

    AppsGenii is a Texas-based AI and software engineering company delivering custom software, automation, cloud, and data solutions that help businesses and government organizations improve efficiency, innovate faster, and scale with confidence...

    Top Services:

    • Digital Services
    • Product Design
    • Web Development
    • AI Development
    • Mobile App Development
    • Show more
    Location
    Frisco, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed
  • Glorifying Ideas, Nurturing Businesses.

    SpartanBots Technologies turns ambitious ideas into dependable digital products. We build SaaS platforms, marketplaces, multi-tenant applications, MVPs, and AI-powered solutions for startups and growing businesses across the US and globally. From web and mobile apps to complex integrations and workflow...

    Top Services:

    • Web Development
    • Software Development
    • WordPress Website Design
    • eCommerce Development
    • Web Design
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Your Partner in Digital Transformation

    We provide Powerful ERP Reporting and Dashboards for Microsoft Dynamics ERP users...

    Top Services:

    • Business Consulting
    • ERP Consulting
    • Big Data Analytics
    • IT Services
    • Software Development
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000

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5 FAQs About Software Development Companies in Texas

What are the red flags when evaluating software developers in Texas?

The clearest red flag is an agency that skips a paid discovery phase and moves directly to writing code, which almost always leads to scope creep, plenty of rework, and a final bill that bears no resemblance to the original quote. 

If the development requirements are not well defined prior to billing, the ambiguity works in the software agency’s favor as it allows it to add more billable hours. Here are some other warning signs to look for during evaluation: 

  • No structured discovery phase offered. Any agency that can quote a fixed price within 48 hours of a brief discovery call hasn't fully scoped your project. 
  • Case studies that show screenshots but not outcomes. A credible case study should name the client, the problem, the timeline, and the outcome.  
  • The team you meet in sales is not the team building your product. Ask to meet your assigned project manager and lead developer before signing.  
  • Vague answers on IP ownership. You should own 100% of the code on day one after final payment. Any hedging on this needs a lawyer before you proceed. 
  • No defined communication frequency in the contract. If sprint reviews, status reports, and escalation paths aren't written into the agreement, you'll be chasing updates six months in. 
  • References are unavailable or from more than three years ago. Tech projects fail regularly; ask for two references from engagements completed in 2024 or 2025. 

What do software development companies in Texas charge that most clients don't expect?

 Project management overhead and infrastructure provisioning routinely add 30% to 50% to the base development rate. Here's what other costs are commonly add-ons: 

  • Change order premiums. Every feature added after scope sign-off is typically billed at a higher rate. Agencies add 20% to 40% contingency to fixed-price quotes simply because requirements almost always change. 
  • Post-launch support and maintenance. Annual post-launch support for any application is rarely included in a proposal for the build phase. 
  • Cloud infrastructure and DevOps setup. AWS, Azure, or GCP configurations do not fall under development, and agencies often bill them separately. 
  • QA and testing. Many proposals quote for development hours only.  
  • Handover and documentation. At the end of the engagement, you need working documentation to maintain and extend the codebase. 

What's the difference between a good Texas software agency and an average one?

The difference between a good and average software developer in Texas will reflect in the way they handle your first two conversations: a good agency asks harder questions than you do, while an average agency rushes to propose solutions before understanding the problem. 

Here's what separates them across the five critical evaluation criteria: 

Criteria Average agency Good agency 
Discovery Quotes after one call Charges for discovery; won't quote without it 
Case studies Screenshots and logos Named client, defined problem, measurable outcome 
Team access Sales team only pre-contract Introduces your actual PM and lead dev before signing 
Scope handling Agrees with everything you say Pushes back on unrealistic timelines or budgets 
Risk discussion No mention of what could go wrong Mentions technical and timeline risks proactively 

What should a software development case study feature?

A case study worth taking seriously names the client or offers a reference call, describes the specific technical problem, identifies the stack used, and quantifies a measurable outcome. Here's what to look for: 

  • A defined starting point: Where was the client's system before the engagement? Without a baseline, be it legacy architecture, error rate, deployment frequency, or user drop-off, there is no way to evaluate how much the agency actually moved. 
  • A specific problem: "The client needed a modernized platform" is not a problem. "The client's monolithic architecture was preventing deployments more than once per quarter" is. The specificity of the problem statement tells you how precisely the agency scopes work. 
  • Stack and architecture decisions explained: Why did they choose that framework, cloud provider, or database? Agencies that can articulate sequencing decisions understand software architecture as a system. 
  • Timeline honesty: How long did the engagement actually run versus what was originally scoped? An agency that only presents on-time, on-budget case studies is either working in low-complexity environments or omitting the engagements that didn't go as smooth. 
  • A business outcome: Deployment frequency doubled. Support ticket volume dropped 60%. Time-to-close for sales-assisted workflows cut from 14 days to 3. If the case study stops at "we re-architected the backend," ask directly why no business result is cited. 

How do I choose between two software developers in Texas that look equally qualified on paper?

When two software development companies look equally qualified on paper, the differentiator is always process. Ask each one the same operational questions and compare the specificity of their answers: 

  1. What happens if a requirement needs to change mid-sprint?  
    A named change order process with a written approval step is the right answer. "We're flexible" is not. 
  2. How do you handle a project that falls behind schedule?  
    You're looking for a specific escalation contact and a defined timeline for resolution. 
  3. Who do I contact at 4pm on a Friday with an urgent issue?  
    The answer should be a name, not a reference to a support portal. 
  4. Can I see a sample sprint report from a current engagement? 
    Redacted client information is expected. What you're evaluating is the format, the depth, and whether it's the kind of document that would actually keep you informed. 
  5. What would you do differently if you could restart your most recent project?  
    An agency with no candid answer to that question hasn't examined its own work closely enough to improve it.Â