Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Select the Best BPO Company in the USA

15 Companies - Rankings updated: September 07, 2026

DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.

United States × Nonprofit × Sort by: Top Rated × Clear Filters
  • Close more deals with ROI-focused lead acquisition

    Belkins is a B2B lead generation and #1 appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. Belkins combines strategy, AI-backed outreach, and GTM expertise to drive long-term revenue growth across 50+ industries...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    18 Projects Listed

    Belkins Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Sekisui
    • MONA Payment
    • Cengage
    • CitrusAd
    • OpenTeleHealth (OTH)
    • BinarApps
    • DonorBox
    • Simply NUC
    • Grafi AI
    • YorkTest
    Data sourced from the agency's DesignRush profile

    Belkins Reviews & Testimonials

    • Patrick Benasillo
      Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems
      5.0

      Lead Generation Review from Patrick Benasillo

      Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

    • Rafael
      Rafael Co-CEO at Outstaff Company
      5.0

      Appointment Setting Review from Rafael

      Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

    • Allison Hill
      Allison Hill Business Development Manager at IT Services Company
      5.0

      Lead Generation Review from Allison Hill

      Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Expect more from your Contact Center Partner.

    Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499

    Blue Valley Marketing Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Cisco
    • Microsoft
    • Red Hat
    • NVIDIA
    • AWS
    • Salesforce
    • Verizon
    • Endeavor
    Data sourced from the agency's DesignRush profile

    Blue Valley Marketing Reviews & Testimonials

    • Kendra Brassfield
      Kendra Brassfield Chief Executive Officer at NeoLife International
      5.0

      Call Centers Review from Kendra Brassfield

      Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

    • Anne Marie Lukin
      Anne Marie Lukin Franchise Owner at Planet Fitness
      5.0

      Call Centers Review from Anne Marie Lukin

      They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

    • Rhonda Mercaldo
      Rhonda Mercaldo Owner/Operator at Jimmy John's
      5.0

      Call Centers Review from Rhonda Mercaldo

      From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Powering Business Intelligence with AI-Driven Data Support

    Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...

    Top Services:

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000

    Data-Entry-India.com Services

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Market Research
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pepsico
    • Expedia
    • Nielzen
    • Corzen
    Data sourced from the agency's DesignRush profile

    Data-Entry-India.com Reviews & Testimonials

    • Alex M.
      Alex M. Business Analyst at eCommerce Company
      5.0

      Data Entry Review from Alex M.

      Our team was overwhelmed with the large volume of raw data we had to process daily. Data-Entry-India.com stepped in and alleviated this burden by efficiently and quickly processing this data into a structured format. By taking care of data cleaning and validation, their team allowed us to focus on core tasks involving data analysis and decision-making, significantly boosting our productivity.

    • Carlos R.
      Carlos R. CEO at Travel Startup
      5.0

      Data Entry Review from Carlos R.

      We needed a reliable service provider who could scrape travel deals data from various websites for our company. We are glad that someone recommended Data-Entry-India.com to us. Their team understood our requirements and provided us with structured and accurate data from specified web sources. Their expertise in handling complex scraping projects has made a significant impact on our operations.

    • James P.
      James P. Project Manager at Tech Company
      5.0

      Data Entry Review from James P.

      We needed thousands of street photos labeled for our self-driving car project. The team of Data-Entry-India.com provided us with high-quality labeled datasets by annotating over 5000 images on CVAT in half the time we expected. Their work helped us improve the accuracy of our object detection algorithm significantly.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Legacy Built on Trust, Innovation, and Exceeding Expectations

    NCheng LLP was founded in 1989 in New York City. Our practice is dedicated entirely to serve the not-for profit community and we have achieved broad recognition and reputation for our high quality professional services. We provide a full range of services in audits, accounting and financial management support...

    Top Services:

    • BPO
    • Accounting
    Location
    New York City, New York
    Number of Employees
    100 - 249

    NCheng LLP Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Finance Industry
    • Education Industry
    Data sourced from the agency's DesignRush profile
  • Facilitating the Good Deeds of Amazing Organizations Since 1998

    Kiwi Partners delivers high quality Project Management, Accounting, Consulting Services, and HR services to the nonprofit community. For over 20 years, our consistent high quality service have provided clarity to the reader of a nonprofit’s financial statement, enhanced funders’ confidence to give, and...

    Top Services:

    • Business Consulting
    • Accounting
    • BPO
    • HR Outsourcing
    • Show more
    Location
    New York City, New York
    Number of Employees
    100 - 249

    Kiwi Partners Services

    • Business Consulting
    • Accounting
    • BPO
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Softwarwe & IT Services Industry
    • Healthcare Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    EBQ Services

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LYRASIS
    • Seal Software
    • Cal-Bay Systems
    • Image Skincare
    Data sourced from the agency's DesignRush profile

    EBQ Reviews & Testimonials

    • Applied Tech
      Applied Tech Review from Google
      5.0

      Applied Tech's Review Sourced from Google

      We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts. From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress. Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail. Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.

    • Sarah Becherer
      Sarah Becherer Review from Google
      5.0

      Sarah Becherer's Review Sourced from Google

      Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!

    • Rodane Williams
      Rodane Williams Review from Google
      1.0

      Rodane Williams's Review Sourced from Google

      I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads. Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service. Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Vetted Virtual Assistants with a Broad Range of Expertise

    myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $24/hr
    Minimal Budget
    Under $1,000

    myVA360 Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Adrianne Depew
    • Benjamin Kay
    • Betty Vrcek
    • Daniel Shkolnik
    • Erik Wildt
    • Haley Fuller
    • Jassimine Dixon
    • John Hornsby
    • Johnathan Lightfoot
    • Kofi Agyeman
    Data sourced from the agency's DesignRush profile
  • We simplify your finances and help you accelerate your business

    Pasquesi Partners provide full-service accounting and tax solutions to tech and agency businesses. Our mission is to help growth-stage businesses manage the comprehensive financials required to turn visions into reality. Like traditional accounting firms, we handle the basics: bookkeeping, payroll, tax...

    Top Services:

    • BPO
    • Accounting
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000

    Pasquesi Partners Services

    • BPO
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SafeCharge
    • HerbFront
    • Enhanced Compliance Solutions Inc.
    Data sourced from the agency's DesignRush profile

    Pasquesi Partners Reviews & Testimonials

    • Hannah Blackburn
      Hannah Blackburn Review from Google
      5.0

      Hannah Blackburn's Review Sourced from Google

      We have been working with Rob and his team for several years now and it has been great. The team is very knowledgeable and quick to respond.

    • Matt Windsor
      Matt Windsor Review from Google
      5.0

      Matt Windsor's Review Sourced from Google

      I've been working with Rob for our business accounting since 2018, and he's been a game-changer. As someone who dreads dealing with anything financial, I truly appreciate his proactive approach. Rob always ensures we're on the right track and handling things properly, making the whole process so much easier.

    • Kevin Kaspar
      Kevin Kaspar Review from Google
      5.0

      Kevin Kaspar's Review Sourced from Google

      Rob is unbelievably knowledgeable, making the annual accounting process seamless. He communicates information in a tangible, digestible manner and looks out for his clients! Choosing to work with Pasquesi Partners was one of the best decisions I've made for my business.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Empowering Your Accounting Decisions.

    Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions...

    Top Services:

    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Market Research
    • BPO
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up

    Crowe Services

    • Accounting
    • HR Outsourcing
    • Business Consulting
    • Market Research
    • BPO
    • Software Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Banking Industry
    • Food Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    Crowe Reviews & Testimonials

    • RA
      RA Review from Google
      1.0

      RA's Review Sourced from Google

      As an accounting firm I would give them 1 star. I recently discovered a litany of deductions they failed to consider. You will be given an EA, which is just a glorified tax preparer. They will know nothing and be slow to reply. You might as well get your taxes done by H&R block or a proper independent CPA. If these folks do your taxes, get prepared for a larger tax bill. I strongly advise against it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Building trust in society and solving important problems.

    We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in BPO, project management, assurance, advisory, IT, and tax services...

    Top Services:

    • Market Research
    • BPO
    • HR Outsourcing
    • Accounting
    • Business Consulting
    • Show more
    Location
    Des Moines, Iowa
    Number of Employees
    1000 & Up

    PwC Services

    • Market Research
    • BPO
    • HR Outsourcing
    • Accounting
    • Business Consulting
    • Software Development
    • Cloud Consulting
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Financial industry
    • Construction industry
    • IT industry
    Data sourced from the agency's DesignRush profile

    PwC Reviews & Testimonials

    • Will Moss
      Will Moss Review from Google
      1.0

      Will Moss's Review Sourced from Google

      How do you recognise an extrovert auditor? He looks at YOUR shoes whilst talking to you

    • Stephen Carpenter
      Stephen Carpenter Review from Google
      3.0

      Stephen Carpenter's Review Sourced from Google

      Very impressive entrance in Villiers Street. I walked in there and thought I it might have been a shopping centre, I was told it was not. I walked away .

    • Paula Cumpik
      Paula Cumpik Review from Google
      3.0

      Paula Cumpik's Review Sourced from Google

      Hard to figure out what's where and unfortunately I been to drop a Cv there . They say they don’t know where to send , and better to go in the web side and apply. This is very strange…..

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Solve today, thrive tomorrow.

    Wipfli is a leading accounting and business consulting firm, ranking among the top 20 in the nation. With a century of experience and a forward-thinking approach, we help clients achieve lasting results. Our team of eternal students brings cross-industry expertise and creativity to solve complex challenges...

    Top Services:

    • BPO
    • HR Outsourcing
    • Business Consulting
    • Accounting
    • Mobile App Development
    • Show more
    Location
    Billings, Montana
    Number of Employees
    1000 & Up

    Wipfli Services

    • BPO
    • HR Outsourcing
    • Business Consulting
    • Accounting
    • Mobile App Development
    • Software Development
    • IT Services
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Antigo Sign & Display
    • Seminole Nation Gaming Enterprise
    • Allstar Holdings
    Data sourced from the agency's DesignRush profile
  • IDEAS | PEOPLE | TRUST

    BDO is a trusted adviser to clients seeking project management, audit, tax, and business consulting services. As one of the worlds leading audit and accounting organisations, we have clients of all types and sizes from large corporate organisations to private businesses, entrepreneurs and individuals across...

    Top Services:

    • Business Consulting
    • Accounting
    • BPO
    • HR Outsourcing
    • Market Research
    • Show more
    Location
    Honolulu, Hawaii
    Number of Employees
    Under 49

    BDO Services

    • Business Consulting
    • Accounting
    • BPO
    • HR Outsourcing
    • Market Research
    • Cybersecurity
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BIG4 Holiday Parks
    • Maurice Blackburn
    • Family Clean
    Data sourced from the agency's DesignRush profile

    BDO Reviews & Testimonials

    • Kushan Patel
      Kushan Patel Review from Google
      1.0

      Kushan Patel's Review Sourced from Google

      Very poor experience, i have been follwoing up for more than 08 months for simple accouting work, which BDO's Sr manager(Adelaide Office) was not able to address. Simply delaying work without a reason. I have asked for refund, which they promised and never paid back. Stay away at all cost.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Law Firm Support Services

    Equivity provides dedicated virtual assistant services to individuals, and to entrepreneurs and businesses looking for paralegal, administrative, marketing and bookkeeping support...

    Top Services:

    • Call Centers
    • Accounting
    • BPO
    • PPC
    • Digital Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49

    Equivity, Inc. Services

    • Call Centers
    • Accounting
    • BPO
    • PPC
    • Digital Marketing
    • Email Marketing
    • Graphic Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Real Estate Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Equivity, Inc. Reviews & Testimonials

    • Melina Montes
      Melina Montes Review from Google
      5.0

      Melina Montes's Review Sourced from Google

      Equivity has been a great addition to our business. Their proactive approach, commitment, and attention to detail have played a great role in the success of our operations. Equivity truly went the extra mile to understand our operation and assemble an exceptional support team! Their representatives demonstrate a high level of professionalism and consistently provide excellent customer service. Equivity is the perfect choice if you're seeking top-tier service tailored to meet your business needs.

    • Excellence Team
      Excellence Team Review from Google
      5.0

      Excellence Team's Review Sourced from Google

      Equivity is a game-changer. Their team is highly knowledgeable and skilled in customizing their services to match our specific needs, which is super impressive. They frequently ask for our feedback and are quick to adapt to our requirements. Highly recommended!

    • Amanda Estey
      Amanda Estey Review from Google
      5.0

      Amanda Estey's Review Sourced from Google

      I've always been able to get quality help in a timely manner when using Equivity Virtual Marketing Assistants. Highly recommend them for both short and long term solutions. The team is wonderful to work with and will source the right talent for your needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Simplifying Compliance And Amplifying Greatness.

    CKH Group, a CPA-led firm offering powerful assurance, tax, accounting, and advisory services to small businesses, global enterprises, and government entities. CKH Group also provides customized outsourcing solutions to meet your business's accounting needs...

    Top Services:

    • Accounting
    • BPO
    • Staff Augmentation
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Portfolios Count
    1 Project Listed

    CKH Group Services

    • Accounting
    • BPO
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Newell Brands
    • Jostens
    • Spectrum Brands
    • Tech Mahindra
    • Pure Fishing
    • Genesys
    • Aerial Titans
    • Windham Brannon
    • Hunter Douglas
    • Medlytix
    Data sourced from the agency's DesignRush profile

    CKH Group Reviews & Testimonials

    • Amy Novak
      Amy Novak Review from Google
      5.0

      Amy Novak's Review Sourced from Google

      We came to CKH as new business owners, starting from scratch. As we have grown, so has CKH, and they’ve taken excellent care of us along the way. Frank and his team have always been extremely knowledgeable, helpful, and easy to work with. I can’t say enough about how great CKH Group has been for our company and we look forward to many more years with them.

    • Melissa Barker
      Melissa Barker Review from Google
      5.0

      Melissa Barker's Review Sourced from Google

      We at the Cochran-Bleckley Chamber of Commerce have had an amazing experience working with the CKH Group located in Hawkinsville, Georgia. Kyle and Lyndsay work with us one on one in setting our Quickbooks up where it is fully accurate and efficient and have assisted us in working through financial questions and concerns. I cannot recommend them enough. From quick email responses, actually answering and returning phone calls to being physically present in the office to meet and touch base with us, their service, performance and expertise are unmatched! Mel

    • Hawkinsville Chamber
      Hawkinsville Chamber Review from Google
      5.0

      Hawkinsville Chamber's Review Sourced from Google

      We recently worked with Kyle Heyl from CKH Group to transition our accounting system from QuickBooks Desktop to QuickBooks Online, and I couldn't be more impressed with the experience. From the very beginning, Kyle was professional, knowledgeable, and incredibly responsive. He took the time to understand our specific needs and walked us through each step of the migration process with clarity and patience. What could have been a stressful and complex transition was made seamless thanks to Kyle’s expertise. He not only ensured all of our data was accurately transferred, but also helped us optimize our setup in QuickBooks Online for improved workflow and reporting. His proactive communication and attention to detail gave us peace of mind throughout the entire process. Kyle went above and beyond in making sure our team felt comfortable with the new system, providing training and ongoing support even after the migration was complete. Thanks to him and the CKH Group, we are now fully up and running with QuickBooks Online and already seeing the benefits of a more streamlined and accessible accounting system. I highly recommend Kyle Heyl and the CKH Group for anyone considering a QuickBooks transition or looking for reliable accounting support! Lynn Johnson Hawkinsville-Pulaski County Chamber of Commerce

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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