Blue Valley Marketing Overview

Number of Employees
250 - 499
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1991
Blue Valley Marketing (BVM) provides exceptional INBOUND and OUTBOUND Call Center Services. Since 1991, BVM has supported businesses operating in the B2B and B2C industries with six US-based locations. We have successfully completed over 5000+ projects in various industries.

Whether you are looking to cut operational costs, improve service quality, or increase your bottom-line profits, Blue Valley Marketing is the best solution for you. We provide quality inbound and outbound omnichannel contact center services.

Our services include:

INBOUND

          Customer Support Service
          Omnichannel Support (Phone, e-mail, chat, text)
          Technical Support
          Order Processing
          Appointment Setting
          Answering Service
          Debt Collection
          Multilingual Support Service
          Ecommerce and Backend Support Service
          Virtual Assistant Service
 

OUTBOUND
          Lead Generation
          Appointment Setting
          Customer Development and Winback
          Surveys And Market Research
          Content Syndication (marketing)
          Political Campaigns
          Customer Service
          Event Management
          Email and SMS/TEXT Marketing
          Order Processing

Our mission:

We strive to integrate with our clients operation to increase their gross revenue and bottom-line profits by:
        Improving client satisfaction,
        Identifying new business opportunities,
        Lowering operational costs
Headquarters
1555 Pony Express Hwy, Home, Kansas 66438, United States

Blue Valley Marketing Services

Industries

  • Automotive
  • eCommerce
  • Education
  • Finance
  • Government
  • Health Care
  • Hospitality
  • Legal
  • Media & Communications
  • Nonprofit

Client Types

  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

Blue Valley Marketing Reviews

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  • Kendra Brassfield

    Kendra Brassfield

    Chief Executive Officer at NeoLife International

    Call Center Services For Our Health & Fitness Company
    Project Type: Call Centers
    Review Date: 1 December, 2023
    Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic
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  • Anne Marie Lukin

    Anne Marie Lukin

    Franchise Owner at Planet Fitness

    Call Center Services for our company
    Project Type: Call Centers
    Review Date: 20 November, 2023
    They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.
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  • Rhonda Mercaldo

    Rhonda Mercaldo

    Owner/Operator at Jimmy John's

    Call Center Services for My Restaurant
    Project Type: Call Centers
    Review Date: 16 November, 2023
    From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.
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  • Matt kopel

    Co-CEO and President at SwiftConnect

    Exceptional Support!
    Project Type: Call Centers
    Review Date: 9 November, 2023
    They approached our project with precision, excelling in customer interactions. The results were streamlined query resolution and enhanced user experiences. Their prowess in handling our software project stood out, showcasing a commitment to excellence.
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Blue Valley Marketing Clients

  • Endeavor
  • Verizon
  • Red Hat
  • NVIDIA
  • AWS
  • Salesforce
  • IBM
  • Cisco
  • Microsoft

Blue Valley Marketing Awards

  • Blue Valley Marketing - Award 1