Blue Valley Marketing

Expect more from your Contact Center Partner.
1555 Pony Express Hwy, Home, Kansas 66438, United States
https://www.bluevalleymarketing.com

Blue Valley Marketing Overview

Number of Employees
250 - 499
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1991
Blue Valley Marketing (BVM) provides exceptional INBOUND and OUTBOUND Call Center Services. Since 1991, BVM has supported businesses operating in the B2B and B2C industries with six US-based locations. We have successfully completed over 5000+ projects in various industries.

Whether you are looking to cut operational costs, improve service quality, or increase your bottom-line profits, Blue Valley Marketing is the best solution for you. We provide quality inbound and outbound omnichannel contact center services.

Our services include:

INBOUND

          Customer Support Service
          Omnichannel Support (Phone, e-mail, chat, text)
          Technical Support
          Order Processing
          Appointment Setting
          Answering Service
          Debt Collection
          Multilingual Support Service
          Ecommerce and Backend Support Service
          Virtual Assistant Service
 

OUTBOUND
          Lead Generation
          Appointment Setting
          Customer Development and Winback
          Surveys And Market Research
          Content Syndication (marketing)
          Political Campaigns
          Customer Service
          Event Management
          Email and SMS/TEXT Marketing
          Order Processing

Our mission:

We strive to integrate with our clients operation to increase their gross revenue and bottom-line profits by:
        Improving client satisfaction,
        Identifying new business opportunities,
        Lowering operational costs

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  • Appointment Setting
  • B2B
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Industries

  • Automotive
  • eCommerce
  • Education
  • Finance
  • Government
  • Health Care
  • Hospitality
  • Legal
  • Media & Communications
  • Nonprofit

Client Types

  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

Blue Valley Marketing Reviews


Reviews from Google Maps and DesignRush are available on this profile.
All reviews
  • All reviews
  • Google reviews
  • DesignRush reviews
Finally found one of those annoying spam calling companies that interrupt work with a hang up call. "
Edward Swaney's Review Sourced from Google
I highly recommend this company for its excellent BPO and call center services! Their team of еxpеrts is extremely knowledgeable and is always ready to answer any questions or concerns. "
SureCall Experts's Review Sourced from Google
Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic "
Project Name: Call Center Services For Our Health & Fitness Company
Project Type:
Call Centers
Company size:
100 - 249
Industry:
Health, Wellness and Fitness
They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch. "
Project Name: Call Center Services for our company
Project Type:
Call Centers
Company size:
500 - 999
Industry:
Health, Wellness and Fitness
From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center. "
Project Name: Call Center Services for My Restaurant
Project Type:
Call Centers
Company size:
1000 - 4,999
Industry:
Restaurants
They approached our project with precision, excelling in customer interactions. The results were streamlined query resolution and enhanced user experiences. Their prowess in handling our software project stood out, showcasing a commitment to excellence. "
Project Name: Exceptional Support!
Project Type:
Call Centers
Company size:
100 - 249
Industry:
Computer Software
Have never dealt with this operation on anything yet they have been calling my work phone numerous times daily. Finally blocked now that I was able to identify the number (up until today came through as unavailable but now they all say BVTM), but let's just say I'm not exactly impressed by this group. Go get a life and leave the rest of us alone. "
Hank Flamingo's Review Sourced from Google
Blatantly ignores do not call list, calls at odd hours and repeatedly. "
Jacob Carton's Review Sourced from Google
Calls incessantly, but hangs up as soon as you answer your phone. Finally just blocked their number. "BVTM" stands for Blue Valley Telemarketing. They do not honor the National Do Not Call List. "
Hans Moleman's Review Sourced from Google

Blue Valley Marketing Clients

Endeavor
Verizon
Red Hat
NVIDIA
AWS
Salesforce
IBM
Cisco
Microsoft

Blue Valley Marketing Awards

Blue Valley Marketing - Award 1