Discover the top-performing call centres in the United Kingdom that provide specialized services at the highest standards to help businesses of all sizes deliver a great customer experience. Browse their rates, reviews, size and more using our custom filters.
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World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified. [... see all Hugo reviews ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Reviews verified by DesignRush and sourced from the agency's profileHugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
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BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
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Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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Qualified Leads In Your Pipeline
Pipeful runs B2B appointment setting and lead generation campaigns using AI-assisted targeting, cold email outreach, and SDR-led qualification across 180+ countries. The agency draws from a database of 300 million verified business emails spanning 75+ industries and serves clients globally. [... see all Pipeful reviews ]Top Services:
- Call Centers
- Outbound
- Appointment Setting
- Location
- London, United Kingdom
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting. [... see all Munzai Solutions reviews ]Top Services:
- Call Centers
- Lead Generation
- Outbound
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Amplify Business Performance With Virtual Assistants India
Virtual Assistant India staffs dedicated ecommerce virtual assistants who handle customer interactions across phone, email, and chat, alongside order processing, inventory management, and marketplace operations on Amazon, eBay, and other platforms. The call center company brings 25+ years of experience. [... see all Virtual Assistant India reviews ]Top Services:
- Call Centers
- Virtual Receptionist
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Agile, High Performance Voice Contact Services since 1990
The Telemarketing Company has worked with telemarketing, telesales, lead generation, appointment setting, inbound call handling, and telephone market research since 1990. Operating 220+ seats with multilingual native-language speakers, it holds ISO 27001, ISO 9001, FCA, PCI Level 4, and MRS accreditations. [... see all The Telemarketing Company reviews ]Top Services:
- Call Centers
- Lead Generation
- Customer Support
- Location
- Brighton, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
- With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors. [... see all Face For Business reviews ]
Top Services:
- Call Centers
- Phone Answering Services
- Virtual Receptionist
- Location
- Burscough, United Kingdom
- Number of Employees
- Under 49
- Portfolios Count
- 5 Projects Listed
We talk, We Listen, We Provide Solutions
Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business [... view Hire Live Support Inc profile ]Top Services:
- Call Centers
- Phone Answering Services
- BPO
- Location
- Uxbridge, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 16 Projects Listed
- The Pressplay Group has been working in call centre and fulfilment for over 20 years with a team that combines years of industry experience and expertise, enabling the delivery of a one-stop solution that allows clients to focus on what they do best. From the most basic of briefs, we can make it happen [... see all Pressplay reviews ]
Top Services:
- Call Centers
- Virtual Receptionist
- Appointment Setting
- Location
- Barnstaple, United Kingdom
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
Supporting International trade
Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look [... see all Reexia Limited reviews ]Top Services:
- Call Centers
- BPO
- Appointment Setting
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Integrating Systems, Connecting Continents.
Backed by 3,000+ clients, TWC IT Solutions offers professional call center services, combining cloud telephony, unified communications, and cybersecurity. Innovation and expertise converge effectively in each of our IT and communication initiatives, leading to partnerships with Microsoft and Cisco. [... see all TWC IT Solutions reviews ]Top Services:
- Call Centers
- Phone Answering Services
- Virtual Receptionist
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Aidey is a Business Process Outsourcing company
Aidey is a BPO company, providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions. [... see all Aidey reviews ]Top Services:
- Call Centers
- BPO
- Virtual Receptionist
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
People. Process. Technology
Proten International is a leading international Human Resource and Management Consulting firm which provides a range of Advisory and Transformation solutions. Our focus is to align every organisation’s activities relating to People, Process and Technology closely with our business strategy and vision. [... view Proten International profile ]Top Services:
- Call Centers
- BPO
- Back Office Outsourcing
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $50,000 & Up
- MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns. [... view MarketOne International profile ]
Top Services:
- Call Centers
- Telemarketing
- Location
- London, United Kingdom
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Business Process Outsourcing for Automotive. Our contact centre solutions sit at the core of what we do. Providing clients with completely outsourced support, overflow or project work. [... view Motor Marketing UK profile ]
Top Services:
- Call Centers
- Inbound
- Location
- Portsmouth, United Kingdom
- Number of Employees
- Under 49
- Deliver excellent customer experiences for everyone. Unify your interactions and delight your customers on any channel. Support and motivate your agents and keep teams connected. Be more resilient. [... view Enghouse Interactive profile ]
Top Services:
- Call Centers
- Inbound
- Location
- Reading, United Kingdom
- Number of Employees
- 1000 & Up
- We help b2b businesses build a predictable pipeline & accelerate growth. [... view Growth Hub profile ]
Top Services:
- Call Centers
- Outbound
- Appointment Setting
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- We are a full service communications agency based in the UK. [... view Adfield Group profile ]
Top Services:
- Call Centers
- Telemarketing
- Location
- Beckbury, United Kingdom
- Number of Employees
- 50 - 99
- Bollin Green is a B2B Telemarketing specialist. Helping businesses achieve higher levels of engagement with their target audience. [... view Bollin Green profile ]
Top Services:
- Call Centers
- Telemarketing
- Location
- Macclesfield, United Kingdom
- Number of Employees
- Under 49
- Xen Consultants is a vibrant Telemarketing Agency specialising in the creation of bespoke marketing campaigns. [... view Xen Consultants profile ]
Top Services:
- Call Centers
- Survey Services
- Appointment Setting
- Location
- Wolverton, United Kingdom
- Number of Employees
- Under 49
- Providing International Virtual Office Solutions, Office Space, Mail Forwarding, Live Call Handling, Fax to Email,Vocalist Services and more. [... view FirstCall profile ]
Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Take My Calls Stay engaged with clients 24-7-365, improve your professional image, save costs, back yourself up or simply - take a holiday! [... view Take My Calls profile ]
Top Services:
- Call Centers
- Virtual Receptionist
- Location
- Mansfield, United Kingdom
- Number of Employees
- Under 49
- The virtual phone service for ambitious UK startups & small businesses. Answer more calls and win more business. [... view Everreach profile ]
Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Virtual Assistant, Answering Service, Social Media & Content Management Services for Small Businesses [... view Freelance Office Services And Virtual Assistance profile ]
Top Services:
- Call Centers
- Virtual Receptionist
- Location
- Knighton, United Kingdom
- Number of Employees
- Under 49
- We are are one of the UK's leading company formation agents. We provide a wide range of company services that are designed to improve your business. [... view Your Company Formations Limited profile ]
Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- We can provide small businesses with your own personal receptionist or if you are a larger organisation, we can provide you with a switchboard or overflow service. [... view CallAgents UK LTD profile ]
Top Services:
- Call Centers
- Location
- Middlesbrough, United Kingdom
- Number of Employees
- Under 49
- Helping our clients to grow by keeping them connected to their customers. [... view Cymphony profile ]
Top Services:
- Call Centers
- Location
- Manchester, United Kingdom
- Number of Employees
- 100 - 249
- Nexbridge provides high volume telecoms services to call centres and other communications providers. The company's Board of Directors has amassed more than 60 years of experience in the ICT sector. [... view Nexbridge Communications Ltd profile ]
Top Services:
- Call Centers
- Location
- Manchester, United Kingdom
- Number of Employees
- 50 - 99
- While the centre is newly founded, our staff have a wealth of experience in the industry and the centre itself utilises state of the art fingerprint scanners and highly secure vaults. [... view The Safe Deposit Centre - Manchester profile ]
Top Services:
- Call Centers
- Virtual Receptionist
- Survey Services
- Location
- Manchester, United Kingdom
- Number of Employees
- 50 - 99
- MaxContact is a leading cloud contact centre solution for 1000+ users. If you're looking to improve your contact centres productivity get in contact! [... view MaxContact profile ]
Top Services:
- Call Centers
- Location
- Manchester, United Kingdom
- Number of Employees
- 100 - 249
- Working closely with our clients, our operations and our support teams, we consistently deliver top decile performance. [... view Kura profile ]
Top Services:
- Call Centers
- Location
- Glasgow, United Kingdom
- Number of Employees
- 1000 & Up
- Welcome to 1Call Direct, Scotland's No. 1 Call Center. We are celebrating 30 years of working with some of the UK's largest Utility, Mobile, Home Phone & Broadband providers. [... view 1CallDirect profile ]
Top Services:
- Call Centers
- Location
- Glasgow, United Kingdom
- Number of Employees
- Under 49
- Telephone answering, business address and registered office services. [... view Blue Square Offices profile ]
Top Services:
- Call Centers
- Location
- Glasgow, United Kingdom
- Number of Employees
- Under 49
- Established since 1998 Clearanswer is an expert provider of contact center solutions. [... view Clearanswer profile ]
Top Services:
- Call Centers
- Location
- Leeds, United Kingdom
- Number of Employees
- 500 - 999
- An FCA authorized Consumer & Commercial Debt Collection Agency and BPO specialist. [... view Integrated Contact Solutions Ltd profile ]
Top Services:
- Call Centers
- Location
- Leeds, United Kingdom
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Theres so much more to running a business than doing your own job.
Virtual Head Office is here to support small businesses with a full range of services, from providing you with a business address, answering your telephone, administrative support, bookkeeping and accounting, telemarketing , web design and social media support, we even offer printing and office supplies. [... view Virtual Head Office profile ]Top Services:
- Call Centers
- Location
- Leeds, United Kingdom
- Number of Employees
- Under 49
- Whether you are looking to reduce costs, increase revenue, grow customer loyalty, improve customer service or monitor regulatory compliance, we offer a range of Quality Assurance & Mystery Shopping Solutions and Services. [... view Contact Centre QA profile ]
Top Services:
- Call Centers
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Salesupply has always been a pioneer in helping online bands and retailers to expand internationally. With our ecommerce customer service we help over 500 brands and online retailers to compete like a local anywhere on earthOur 900 customer service agents can help your clients in 36 languages spread [... view Salesupply profile ]
Top Services:
- Call Centers
- Location
- Hethersett, United Kingdom
- Number of Employees
- 500 - 999
21st Century Sales & Appointment Setting.
Success with Systems. An end-to-end service helping organizations with every aspect of the sales cycle. From CRM development, marketing materials, marketing automation, scriptwriting, sales training, sales management, email marketing, social media marketing, and ongoing product and pricing development. [... view Success With Systems profile ]Top Services:
- Call Centers
- Appointment Setting
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
- Minimal Budget
- $1,000 - $10,000
Do Less And Achieve More.
Supportal Business Services endeavors to elevate your efficiency and productivity, facilitating a transition to a more streamlined and effective work approach. By providing access to a cadre of skilled UK Virtual Assistants, we aim to help you optimize your operations, reclaim valuable time, and foster growth [... view Supportal Business Services profile ]Top Services:
- Call Centers
- Virtual Receptionist
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
No Gimmick, No Tricks, No Robots, No Scripts
Titanium Telemarketing takes pride in delivering exceptional and high-level sales skills through various freelancing platforms, ensuring a personalized and authentic approach without the use of robotic staff or insincere scripts. Our commitment is to provide genuine and effective telemarketing services [... view Titanium Telemarketing profile ]Top Services:
- Call Centers
- Telemarketing
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
Together Will Envoke Your Drive.
Ignite Drive is focused purely on transforming your company through marketing and sales to deliver meaningful change that lasts a lifetime. We work closely with C-suit members and extended leadership teams in SMEs who want to get their big ideas that will change the world seen by those who matter. [... view Ignite Drive profile ]Top Services:
- Call Centers
- Virtual Receptionist
- Location
- London, United Kingdom
- Number of Employees
- Under 49
Verify With Confidence
Shufti Pro offers AI-powered identity verification services that help businesses ensure compliance and prevent fraud in real time. [... view Shufti Pro profile ]Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $1/hr
Trust in the Digital World
Jumio uses AI and biometrics to deliver fast, accurate identity verification solutions, helping businesses to prevent fraud and ensure compliance. [... view Jumio profile ]Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $1/hr
Your Short-Term Rental Virtual Assistant Partner
STR Assistance is a Short-Term Rental Virtual Assistant company helping hosts manage their properties on Airbnb, Vrbo, and Booking.com & other vacation rental platform. We specialize in Airbnb Virtual Assistant services, taking care of guest communication, co-host support, cleaning coordination, dynamic [... view STR Assistance LTD profile ]Top Services:
- Call Centers
- Virtual Receptionist
- Location
- Bury St Edmunds, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $3/hr
Accelerating Sales. Driving Growth.
Excelerate360 offers end-to-end sales services, providing support and resources to our clients at each stage of the sales cycle. We act as a partner and extension to your company, helping to accelerate your business growth. [... view Excelerate360 profile ]Top Services:
- Call Centers
- Location
- Hitchin, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $25,000 - $50,000
Literally Legendary
Logix BPO provides secure, results-driven outsourcing solutions for customer support, back-office tasks, and remote staffing. [... view Logix BPO profile ]Top Services:
- Call Centers
- Location
- Nottingham, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
Marketing Science Globally
Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building [... view Voicentric profile ]Top Services:
- Call Centers
- Lead Generation
- Phone Answering Services
- Location
- Durham, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $47/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
Delivering Customer Service with a Personal Touch
Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting. [... view Expertcallers profile ]Top Services:
- Call Centers
- Virtual Receptionist
- Outbound
- Location
- Rickmansworth, United Kingdom
- Number of Employees
- 500 - 999
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Connecting you with your target market
Ant Marketing is one of the UK's leading telemarketing companies, with over 27 years'​ experience of delivering effective inbound, outbound and multichannel marketing strategies as well as market research services to the very highest standards. [... view Ant Marketing profile ]Top Services:
- Call Centers
- Phone Answering Services
- Telemarketing
- Location
- Sheffield, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Smash Your Sales Targets!
The Lead Generation Company is a multi-award-winning outbound B2B agency. We help companies generate new business through effective lead generation support. [... view TLGC profile ]Top Services:
- Call Centers
- Telemarketing
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Related Services
- Accounting Firms in the United Kingdom
- BPO Companies in the United Kingdom
- HR Outsourcing Companies in the United Kingdom
- Market Research Companies in the United Kingdom
- Outsourced Customer Support Companies in the United Kingdom
- Phone Answering Services in the United Kingdom
- Telemarketing Companies in the United Kingdom
About The Author and Expert Reviewer
Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.
Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.