Pipeful is an outsourced call centre in the UK, operating since 2020, that handles outbound appointment setting and cold outreach across 180+ countries. It qualifies leads using the BANT framework, drawing from a database of 300M verified contacts. Best suited for B2B companies pursuing outbound sales at...

Munzai Solutions handles inbound call management and B2B sales outsourcing, with dedicated SDRs working 40 hours per week per rep. It uses HubSpot and Apollo for CRM and serves SaaS, IT, and home services. The UK call centre fits small to mid-sized businesses...

The Telemarketing Company has provided B2B telemarketing, inbound call handling, and telesales from its Brighton offices since 1990. It operates across 220+ seats and counts Xero, Bloomberg, and Microsoft Europe among its clients. The outsourced call cenre in the UK fits mid-size to enterprise B2B...

Face For Business is one of the top UK-based call centres with 13+ years of experience, charging per second with plans from £49/month. It has handled 3.6 million+ calls and holds ISO 9001 and Cyber Essentials certification. It's best for small UK businesses needing flexible inbound call coverage...

Reexia offers call centre services in the UK, combining telemarketing, email outreach, and AI-assisted data research to generate qualified leads for SMEs. It has experience in manufacturing, logistics, and security services. The agency is a good fit for UK SMEs seeking outsourced outbound sales and...

Hire Live Support provides 24/7 inbound and outbound call center outsourcing across phone, email, live chat, and social media. Its AI-powered workflows support lead generation and appointment setting alongside customer support. Best for businesses seeking multichannel BPO coverage on a scalable, remote model...

Pressplay Call Centre is a UK call centre with 20 years of experience handling inbound and outbound calls, including media response, charity lines, and telemarketing campaigns. Its proprietary technology is built in-house rather than sourced from third parties. Best for UK businesses needing flexible inbound...

ExpertCallers provides inbound and outbound call center outsourcing backed by 20+ years of experience and 2,500+ agents. It is also HIPAA and ISO 27001 certified. The UK call centre is recommended for enterprises in healthcare, finance, or retail...

TWC IT Solutions provides cloud and omnichannel contact centre technology to 300+ SMEs, deploying platforms like Cisco, Microsoft Teams, Five9, and Content Guru. It holds an NPS of 76 and offers a 30-minute on-bike response for London clients. Best for UK SMEs in financial services, legal, or recruitment...

Aidey provides AI-native BPO services covering customer experience, technical support, and back-office ops. It worked with Nokia, Wix, and Shiji Group. The agency onboards teams in 10 days and integrates with tools like Zendesk, Intercom, and Shopify. Best for SaaS, fintech, and eCommerce companies scaling...

MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns...

Motor Marketing UK provides inbound and outbound call handling, specialising in the automotive sector covering vehicle sales, finance, and leasing. It holds Cyber Essentials Plus certification and uses AI-assisted routing alongside human agents. Best for UK automotive, financial, and public sector businesses...

Deliver excellent customer experiences for everyone. Unify your interactions and delight your customers on any channel. Support and motivate your agents and keep teams connected. Be more resilient...

Adfield offers telemarketing alongside digital marketing, PR, and events. Its calling services cover lead generation, telesales, RSVP, and data qualification across B2B sectors including manufacturing, logistics, and transport. It's best for UK SMEs in B2B sectors needing telemarketing as part of a broader...

Bollin Green is a Macclesfield-based B2B telemarketing agency with 35+ years of experience specialising in lead generation, pre-sales qualification, and prospect nurturing for decision-maker-level conversations. Best for UK B2B companies needing outbound telemarketing to reach senior buyers...

Xen Consultants is a Milton Keynes-based B2B telemarketing agency founded in 2008 It offers appointment setting, LinkedIn lead generation, data cleansing, and mystery shopping. Its best for UK SMEs seeking bespoke outbound telemarketing and appointment setting campaigns...

FirstCall is a UK call centre that provides live telephone answering alongside virtual office services, including business addresses and virtual numbers across 120+ countries. Call answering plans start from £55 per month with 24/7 live operator coverage. Best for businesses needing affordable inbound call...

Take My Calls is a Nottinghamshire-based 24/7 telephone answering service, operating since 2017, charging per call rather than per minute, with plans from £1.25 per call or £45 per month. It is ISO certified and PCI compliant, with all calls handled in-house. Best for UK sole traders and small businesses...

The virtual phone service for ambitious UK startups & small businesses. Answer more calls and win more business...

We are are one of the UK's leading company formation agents. We provide a wide range of company services that are designed to improve your business...

Cymphony provides 24/7 UK call centre services, live chat, and appointment booking through dedicated PA teams. It servies businesses across healthcare. It fits growing UK businesses needing reliable outsourced inbound call and web chat coverage...

Nexbridge provides high volume telecoms services to call centres and other communications providers. The company's Board of Directors has amassed more than 60 years of experience in the ICT sector...

MaxContact is a leading cloud contact centre solution for 1000+ users. If you're looking to improve your contact centres productivity get in contact!...

Kura has delivered outsourced contact centre services for 35+ years from the UK, with a seven-year average advisor tenure. It serves utilities, financial services, and retail clients. Best for mid-size to enterprise organisations in regulated industries...

Clearanswer delivers outsourced customer service, sales, retention, and back-office support across three UK contact centres, handling 2M interactions monthly with 1,000+ associates. It is ISO 27001 and PCI certified. The agency suits UK organisations needing domestic, security-accredited outsourcing...

Integrated Contact Solutions Ltd provides debt recovery, ledger management, and back-office contact centre services to consumer brands from its Leeds base. It is authorised and regulated by the Financial Conduct Authority (FRN 754982). Best for businesses in regulated industries needing outsourced debt...

Virtual Head Office offers telephone answering and virtual PA services alongside mail handling and registered address solutions across seven UK locations. Plans are pay-as-you-go, charging only per call answered. Best for small businesses and sole traders needing light-touch inbound call coverage...

Whether you are looking to reduce costs, increase revenue, grow customer loyalty, improve customer service or monitor regulatory compliance, we offer a range of Quality Assurance & Mystery Shopping Solutions and Services...

Salesupply is an utsourced call centre in the UK, providing customer service, fulfillment, and returns management for eCommerce brands, serving 250+ clients including Panasonic and Land Rover. Its customer service offering covers phone, email, and chat across multiple markets. Best for online retailers...

Titanium Telemarketing provides outbound telesales, lead generation, appointment setting, and data cleansing, guaranteeing a minimum of 100 calls per 5-hour session. It works from client-supplied data and reports results after each session. Best for UK businesses needing straightforward, no-contract outbound...

STR Assistance provides 24/7 virtual assistant and guest communication services for short-term rental hosts on Airbnb, Booking.com, and VRBO. It handles inquiries, reservations, and issue resolution across multiple channels. Best for Airbnb hosts and vacation rental managers needing round-the-clock outsourced...

Excelerate360 provides outsourced B2B sales and lead generation across the UK, Europe, and North America, with native-speaking BDRs covering 24 countries. Its inside sales service includes outbound calling, pipeline building, and SQL generation. The UK call centre suits tech and SaaS companies seeking...

Logix BPO delivers inbound and outbound call centre services from the Philippines, with 2,200+ staff across 6 global offices serving 250+ clients including O2, Amazon, and British Gas. It holds ISO 9001, ISO 27001, HIPAA, and PCI DSS certification. Best for businesses in 20+ sectors seeking cost-effective...

Voicentric is a call centre agency in the UK with 20+ years specialising exclusively in Life Sciences and Materials Science. It provides lead generation, demand generation, and multilingual calling across the Americas, EMEA, and Asia-Pacific. The firm fits science-sector companies...

Ant Marketing delivers omnichannel contact centre services in the UK, with 35+ years of experience and support across 20+ languages. Clients include Saga and Britvic. It's recommended for retail, FMCG, insurance, and publishing businesses needing outsourced inbound and outbound contact centre support...

The Lead Generation Company is a multi-award-winning B2B telemarketing and lead generation agency, with offices in London, Manchester, and Glasgow. Its in-house telemarketers average 15 years of experience and a 97% repeat business rate. Best for B2B companies seeking outsourced outbound telemarketing and...

Quantanite delivers AI-powered customer operations and data operations across 20+ markets, handling 25M+ interactions annually with a 95% CSAT. Its proprietary QiQ platform analyzes 100% of interactions for quality and insight. Best for eCommerce, travel, and food delivery brands needing outcome-led...

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...

For more than 30 years, SERVICE 800 has been designing programs and providing resources to measure Customer Experience every day. The SERVICE 800 methodology delivers the accurate metrics you need to build and measure an effective customer journey map. SERVICE 800 programs reveal the actions and behaviors...

BD Services is a UK based call centre company who aim to bring the call centre industry back to the UK. With over 25 years of experience in the industry, we are able offer expert advice and marketing strategies to help you grow your company...

OfficeFront has provided UK call answering services since 1999, with plans starting from £25 per month and pricing charged per second. It serves legal, accounting, property, and healthcare sectors with no long-term contracts. Best for UK SMEs needing a professional virtual receptionist without the cost of...

AlldayPA Legal is a Manchester-based call answering service dedicated exclusively to the legal sector, operating 24/7 to handle calls outside office hours and during busy periods. It positions itself as the UK's first call answering service built specifically for law firms. Best for UK law firms needing...

With more than 30 years combined experience within the Travel, Call Centre and Multilingual recruitment sectors, we're well placed to help in your search for a new role, or to help find your perfect candidate...

Unity4 has delivered outsourced contact centre services since 2000 across the UK, with 800+ home-based agents and a 90% staff retention rate. It serves not-for-profit, telecoms, and energy clients including Optus and Domestic & General. The agency is best for organisations needing outsourced inbound...

Bill Gosling Outsourcing provides contact centre, accounts receivable management, sales, and B2B collections across seven countries including the UK. It serves fintech, banking, healthcare, and telecoms clients. The agency suits enterprises needing outsourced contact centre and debt recovery operations at...

The VA Team is a virtual assistant and call answering service in the UK, handling inbound and outbound calls, live web chat, and admin support for businesses. It's best for small businesses and sole traders needing flexible, personalised UK-based virtual receptionist and call answering cover...

SalesAR is a UK call centre agency, serving over 700 clients across 40+ countries, using email and LinkedIn outreach. It has helped clients book 297+ meetings in a single campaign. Best for B2B companies in SaaS, IT, and professional services needing outsourced outbound lead generation...

Paragon Sales Solutions offers UK call centre services, including telemarketing, call answering, lead generation, and sales training. Its telemarketing service covers outbound telesales campaigns across multiple sectors. The agency fits UK SMEs needing a combined outsourced telemarketing and call answering...

OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...