Mark Feanny Review from Google

1.0 ★

Mark Feanny's Review Sourced from Google

Following a cold call from a Datavox account rep who made grandiose claims of being the one stop solution for all my IT needs in any situation, I decided to give them a try on a large but simple rural mixed residential/commercial security, IT, and connectivity project to see just how well they performed and to gauge their responsiveness. In the event things went well I indicated I would consider them to manage my entire in-town multi-site IT process soup to nuts. Of course, the account rep was beyond excited to land an account like this and after a site visit to the rural project and encouraging discussion about solutions and start times, I was confused when I didn't receive any followup. When I decided to reach out to the rep by email, it went unanswered. When I called I didn't get an answer, but was quickly called back. After speaking to the rep, I was informed the VP decided this was not a project for them and "the guy" who handles these projects was out and they didn't know when he would be back. I was truly shocked at this 180 turn of events, the reliance on "one guy" for an entire arm of service, and the lack of communication. I own and run a small business where customer service is a priority. It appears this organization wasn't interested in satisfying all of my IT requirements and only the ones convenient to them. Truly unfortunate as I would have been a great client... assuming they actually did what they claimed they could accomplish. Truly disappointing and incredibly unprofessional in my opinion. So I am on the hunt again for a more reliable and professional firm to handle all of my IT needs.

Richard Schmitt Review from Google

5.0 ★

Richard Schmitt's Review Sourced from Google

Modern beautiful designed building and showrooms loaded with the latest and greatest array of electronic components, hardware and software while being staffed with an amazing team of sales, service, installation technicians and administrative personnel. They will exceed your expectations for security and access control requirements in planning for current and future needs. HIGHLY RECOMMENDED.

Craig Wood Review from Google

5.0 ★

Craig Wood's Review Sourced from Google

We contacted Datavox for a very short notice job to install fiber between floors for a rushed move. They responded professionally and timely and did expert work to bring us live and operational at a competitive cost despite the tight time frame. Given the opportunity, I would gladly rely on them and the team they sent out again when next we have a more reasonable and planned needs execution.

Renee Thompson Review from Google

5.0 ★

Renee Thompson's Review Sourced from Google

Feedback on IT Support - Mark This morning, I was running behind for our scheduled meeting, and I truly appreciated Mark's patience with my tardiness. Once I communicated that I was delayed but my computer was online, he immediately began his tasks without hesitation. During the session, Mark not only resolved my computer issues quickly and effectively, but he also took a moment to share advice-- reminding me to enjoy these times with my kids because they grow up so fast. That thoughtful reminder meant a lot and showed the personal care he brings to his work. Thank you, Mark for your professionalism, patience, and the excellent support you provided today. Renee T - CFGC

rhonda robinson Review from Google

5.0 ★

rhonda robinson's Review Sourced from Google

Live Oak IT Partners has been fantastic to work with — their technicians are always prompt, friendly, and incredibly knowledgeable. Their ticketing and scheduling systems are intuitive and make getting support quick and hassle-free. Highly recommend for reliable and professional IT service!

Joanna Gamez Review from Google

5.0 ★

Joanna Gamez's Review Sourced from Google

Working with Live Oak IT has been a great experience. Their team is responsive, professional, and truly understands how to support organizations like ours. They’ve helped streamline our systems and are always quick to troubleshoot when issues come up. It’s clear they care about doing things right and making things easier for their clients. Highly recommend!