Renee Thompson Review from Google

5.0 ★

Renee Thompson's Review Sourced from Google

Feedback on IT Support - Mark This morning, I was running behind for our scheduled meeting, and I truly appreciated Mark's patience with my tardiness. Once I communicated that I was delayed but my computer was online, he immediately began his tasks without hesitation. During the session, Mark not only resolved my computer issues quickly and effectively, but he also took a moment to share advice-- reminding me to enjoy these times with my kids because they grow up so fast. That thoughtful reminder meant a lot and showed the personal care he brings to his work. Thank you, Mark for your professionalism, patience, and the excellent support you provided today. Renee T - CFGC

rhonda robinson Review from Google

5.0 ★

rhonda robinson's Review Sourced from Google

Live Oak IT Partners has been fantastic to work with — their technicians are always prompt, friendly, and incredibly knowledgeable. Their ticketing and scheduling systems are intuitive and make getting support quick and hassle-free. Highly recommend for reliable and professional IT service!

Joanna Gamez Review from Google

5.0 ★

Joanna Gamez's Review Sourced from Google

Working with Live Oak IT has been a great experience. Their team is responsive, professional, and truly understands how to support organizations like ours. They’ve helped streamline our systems and are always quick to troubleshoot when issues come up. It’s clear they care about doing things right and making things easier for their clients. Highly recommend!

Consulado Houston Review from Google

5.0 ★

Consulado Houston's Review Sourced from Google

We contacted UTS for a very short notice job to install fiber between floors for a rushed move. They responded professionally and timely and did expert work to bring us live and operational at a competitive cost despite the tight time frame. Given the opportunity, I would gladly rely on them and the team they sent out again when next we have a more reasonable and planned needs execution.

Cheyenne Sabah Review from Google

5.0 ★

Cheyenne Sabah's Review Sourced from Google

I had the pleasure of working with the UTS TEAM. We acquired a new building with a lot of equipment left over from the past owners. His guidance and expertise helped us solve a lot of issues in a quick and efficient manner.

Azalia Benjamin-Mathis Review from Google

5.0 ★

Azalia Benjamin-Mathis's Review Sourced from Google

Hamza was AMAZING! I had an issue for several months, and could not resolve it-he fixed it in 10 minutes, and also gave me tips on how to prevent more issues in the future. HIGHLY RECOMMEND!

Rutledge Daugette Review from Google

1.0 ★

Rutledge Daugette's Review Sourced from Google

We had a great initial project with Ameex before they were purchased by Perficient. Post-support was slow, but acceptable, however as time went on, I stopped getting the level of communication and time itemization I was accustomed to. With Perficient taking over, things devolved pretty quickly, and despite multiple conversations with my account manager - nothing changed, even after bumping up hours to have more dedicated resources. Ultimately, I cancelled the contract this year. Disappointing because their team/work was stellar (and the development team is still solid) before, but the simple asks were continually ignored, and over time, I lost trust that I was getting the hours agreed upon. Towards the end, there was also what felt like a lot of gaslighting of my concerns, and outside of an initial project, I cannot recommend Perficient for ongoing support. Edit: I'm now bumping this to a 1 Star because I've spent the last 3 weeks digging into code and it's one questionable decision after another. Really poor.