Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Recruiting × Consumer Goods × Sort by: Top Rated ×Clear Filters
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our expertise are AI, Custom Software, Nearshore Staffing and Data Analytics & AI
TIMIT provides you experts in AI, AI-driven Data Analytics, Custom Software Development, IT Startegy, and has top-notch, lower-cost IT Talent. Our customers tell us we're fun to work with, and that's because your success is personal to us. We deliver what we promise. Every time...
Unlock Your Organization's Services Future Potential
Bringing together CHRO Advisory Services paired with innovative technology recommendations to impact the future of work strategy . Our network has some of the TOP CHROs working to help midcap and private equity companies be successful In their people strategy...
Work with the agency backed by 10+ Years, 100+ 5-Star Reviews & 50+ Marketing Experts
Over 10 years of experience. 50+ experts, 100+ 5-star Google reviews. Brands like Volvo and KPMG trust us to grow across borders with multilingual marketing that works. We can help your business do the same. Ready to scale? Let's talk...
We Design, Build and Operate Cross-Border Commerce Infrastructure
We design, build and operate commerce infrastructure for brands scaling across the Americas, Europe and the Middle East.Marketplace operations, systems architecture, AI readiness and cross-border growth explained by the team that does the work...
Xonest is the global IT Consulting company that stands for progress. We at Xonest provides you the best IT solutions which includes everything from re-designing your website, to custom develop your web app, to all eCommerce solutions, to native and hybrid mobile applications to social media marketing, to...
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Scale eCommerce growth with a team thats done it before
DYODE is an industry-recognized eCommerce agency based in Fullerton, CA (Orange County), founded in 2016 by two former heads of eCommerce from PacSun and Tilly's. Staffed with industry veterans, the team has sat on the brand side and operates as an extension of your team, not a vendor. With 200+ brands served...
Top Services:
UI/UX Design
Web Development
Web Design
eCommerce Development
Graphic Design
Show more
Location
Fullerton, California
Number of Employees
Under 49
Average Hourly Rate
$125/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
8 Projects Listed
DYODE Services
UI/UX Design
Web Development
Web Design
eCommerce Development
Graphic Design
Digital Services
Digital Marketing
Staff Augmentation
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We Drive Success - Helping Organizations Improve Their Operations, People, Brand.
We build a lot of things. Strategies. Brands. Campaigns. Futures. But our ultimate goal is to build something bigger, deeper and more long-term than any transaction or click-through. We work extra hard to build meaningful, lasting relationships - the kind where everyone wins. It's better together...
JAXONLABS is a brand strategy and innovation firm that helps growing companies clarify their direction, strengthen their positioning, and implement practical solutions that support long-term growth.We work with founders, executives, and leadership teams to sharpen strategy, & strengthen brand...
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
Cloudtask is a company that provides business professionals with solutions to their key challenges so they can focus on what matters most - making money! Cloudtasks' experienced consultants identify your current pain points and provide guidance through every step of finding an effective outsourced partner or...
CrewBloom connects businesses with a network of pre-vetted sales and support professionals. By taking over the time-consuming aspect of sourcing and recruitment, and taking care of HR & Payroll tasks for our outsourced vendors, we help our clients scale faster and outsource effortlessly...
Here at WorkProud, we have a history of designing succesful employee reward programs that have helped numerous organizations start a culture of recognition and appreciation. We are confident we can do the same for your organization. Selecting the right partner for program design can make an enormous...
We’re an independent registered investment advisor (RIA) located in Ridgewood and Nutley, New Jersey delivering next-generation financial advice, technology and education...
We offer a wide range of research services to help you understand and design for your end users. We provide UX research, Human Factors testing, Ethnography, as well as in house participant recruiting and facility rentals for focus groups and mock trials in Houston...
We are a group of Digital Fanatics across the globe who specializes in launching and revamping brands. We believe bespoke processes lie at the core of creative digital strategy, and that is what makes us one of the best custom web design agency. We believe in coming up with digital processes never seen or...
Technology expertise, Innovative solutions and long lasting partnership with customers
Established in the year 2006, eLan Technologies has grown to be the preferred IT partner for the big players in the industry across various industry verticals. eLan has partnered with some of the esteemed clients, helping them meet the new challenges of IT innovations...
Digital Development and Marketing Ccompany helping businesses grow and expand their reach by developing solutions, delivering brand management and marketing strategies to expand the business canvas and profitability...
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
Blue Cube Marketing Solutions offers Public Relations with a Purpose.We place clients in the spotlight by helping them find the stories that shape the perception of how they want to be seen by the audience they desire to serve to build relationships in order to keep them engaged...
GoGlobal specializes in Employer of Record services, providing customers with efficient, compliant, and human-centered recruitment, hiring, management, and compensation of global talent. With a remote workforce and on-the-ground presence in countries worldwide, GoGlobal offers the expertise and cultural...
HSP Group specializes in employer of record services and global expansion, providing expert-led solutions for companies looking to scale their international operations. With a focus on customer experience, HSP Group offers comprehensive people and entity solutions in every country, utilizing technology...
Smart, Scalable Virtual Assistants For Property Management & Customer Support
Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...
Vitek Technology LLC is a leading group of technology experts specializing in delivering innovative SaaS solutions, comprehensive project management, and strategic consulting services. Our expertise also extends to encompassing top-tier Web and App design, seamless integration solutions, and reliable hosting...
Influx.com are the experts in on-brand 24/7 customer support, since 2013..
Influx.com is the #1 on-demand service partner for growing brands. Since 2013, Influx has been trusted by 750+ brands & delivered fully managed, on-brand support, 24/7, on month-to-month plans. Our human + AI teams deliver better customer experience for e-commerce, SaaS, Tech brands worldwide...
Empowering Businesses with Innovative Software Solutions. By bridging the gap between existing and emerging technologies, Evolve Blue helps you innovate faster, with less risk, on your path to digital transformation...
OneEKO Technologies is a software development agency building custom solutions for small businesses. We specialize in web applications, mobile apps, and AI integration, helping local businesses like restaurants, gyms, law firms, and retail stores compete with modern technology. Our flagship product KaiScout...