Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
United States × Staffing × Retail × Sort by: Top Rated ×Clear Filters
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World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Show more
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Award Winning Technology & Business Consulting Agency
MindHind is a Technology, Business, Marketing & Investment Consulting Company with Global Presence in America, Europe, Australia, Middle East & Asia with 500+ Global Team Strength to achieve maximum success in Funding, Merger & Aquisitions, Research & Innovations. Delivering innovative technological solutions...
Modern-Day Matchmakers - Our Talent Is Finding Yours!
PCR Staffing is a recruiting agency that provides companies in across the nation with timely top talent and custom staffing strategies through four specialized hiring models: Direct Hire, Contract, Contract to Hire, Statement of Work.We have a trusted track record as a recruiting partner that delivers...
Seasoned C-Suite and Business Unit leaders around the world work with our Managing Principal & Co-Founder Ron Bates to conquer unique challenges that drive aggressive business outcomes in highly competitive industries...
At the forefront of Talent Solutions, AccruePartners is your source for today’s top talent. Our proven proprietary business systems combined with an unwavering commitment elevates our company to the forefront of the recruiting industry. With predictable precision, we deliver top-tier talent solutions across...
We Focus on People First and We Believe That Great People Power Great Companies.
Founded in 2014 by Paul David, Identified Talent Solutions is a recruitment services and talent acquisition consulting firm. Identified Talent Solutions ran as a full service recruitment firm working with many Fortune 500 companies...
VBeyond Corporation is a Staffing, Search & RPO firm with over 10 years of industry experience. Incorporated in 2006, we are committed to providing the highest level of service in the industry...
CrewBloom connects businesses with a network of pre-vetted sales and support professionals. By taking over the time-consuming aspect of sourcing and recruitment, and taking care of HR & Payroll tasks for our outsourced vendors, we help our clients scale faster and outsource effortlessly...
CEI Staffing was formed to successfully fulfill healthcare, administrative, and professional support services for Federal, State, and Local government agencies and commercial entities...
Offering IT training, technology, and business solutions. nTech Workforce is an ISO/IEC 20000-1:2018 and MBE certified organization, based in the greater Baltimore/Washington Metro Area...
iQuasar, a Northern Virginia tech leader with 20+ years of experience, specializes in Software Development, AI Integration, Web & App Development, Software Team Augmentation & More. We hold an A+ BBB rating, are verified on Clutch, and have a 97% Customer Satisfaction Rating by Dun & Bradstreet...
Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business...
As a leader in staff augmentation, recruiting, and onboarding, Techunting is a strategic tech partner for world-class companies. Looking to scale your engineering team quickly and without compromising quality?Access to pre-vetted, high-performing talent ready to integrate into your team in 7 days...
Innovative consulting firm that delivers the highest quality customer experience.
Cendien focus on long-term commitment and premier professional services from consulting, system development, business process automation and outsourcing to cloud-based solutions...
Technology expertise, Innovative solutions and long lasting partnership with customers
Established in the year 2006, eLan Technologies has grown to be the preferred IT partner for the big players in the industry across various industry verticals. eLan has partnered with some of the esteemed clients, helping them meet the new challenges of IT innovations...
Empowering Innovations with Artificial Intelligence
Innovature is a global business consulting and technology services provider that specializes in delivering high-quality IT solutions. With a focus on digital and technology transformations, they offer custom software development and consulting services across various technology verticals, in addition to...
KritiKal Solutions is a technology design house and holds 22+ years of experience in AI, Computer Vision, Software Applications, Cloud and Mobile-based Solutions, Embedded Systems, Generative AI and Large Language Models. We specialize in R&D, product engineering, and innovation services...
With over 20 years of experience, Search Solution Group is a nationally recognized recruitment, staffing, and executive search firm. We provide industry-specific external recruiters to source top talent for businesses. Our award-winning process and aggressive headhunting approach are guided by our core values...
AI led Digital Engineering for the Connected Enterprise.
Ignitho is acclaimed as one of the premier Software Development Companies in New York, USA. We specialize in delivering high-quality software development services to enterprises, employing a Frugal Innovation methodology that emphasizes achieving more while optimizing resources. Our approach prioritizes...
OneEKO Technologies is a software development agency building custom solutions for small businesses. We specialize in web applications, mobile apps, and AI integration, helping local businesses like restaurants, gyms, law firms, and retail stores compete with modern technology. Our flagship product KaiScout...
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