You're not sure if a local firm can handle your infrastructure or if a larger one will prioritize you. DesignRush helps you compare vetted companies offering IT services in New Jersey and filter them by specialty, size, and client reviews to find the right fit.
Best IT Service Companies in New Jersey
14 Companies-Rankings updated: September 10, 2026
DesignRush vets every IT services company in NJ using expertise standards and verified client experiences to help you make better decisions. Certain placements may be paid.
VerifiedVerified by the DesignRush team for authenticity and credibility.
Build it. Run it. Own it.
Sketch Development builds AI-enabled custom software and provides AWS cloud and Atlassian services for Fortune 500 companies and SMBs. Its team ships working software every two weeks with no change orders. The IT services agency is best for tech teams needing agile delivery and hands-on consulting...
Top Services:
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
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Location
Jersey City, New Jersey
Number of Employees
Under 49
Minimal Budget
$50,000 & Up
Sketch Development Services Services
Software Development
Cloud Consulting
UI/UX Design
eCommerce Development
DevOps Consulting
Staff Augmentation
AI Development
Software Testing
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
U.S. Bank
Centene Corporation
Maritz
Change Healthcare
Stifel
Reinsurance Group of America (RGA)
bioMerieux
CareSource
CENTEGIX
Purina
Data sourced from the agency's DesignRush profile
Sketch Development Services Reviews & Testimonials
Monica
Review from Google
5.0★
Monica's Review Sourced from Google
Amazing and talented people. I’ve worked for both client and agency side and can can say their partnership is amazing. They truly care about ongoing operations and not just ending it at a project level. Highly recommend! Message me if you want specifics.
John Andesilich
Review from Google
5.0★
John Andesilich's Review Sourced from Google
I own a marketing firm in Troy MO and I recently met with Calvin at Sketch Development Services to discuss a software development project I have been thinking about pursuing. He was very nice, easy to speak to and even though his field is a bit out of my knowledge base, he was able to explain things in a way that made perfect sense. I look forward to working with him and his team in the future and recommend anyone looking for a software or app development company to give them a try.
Reviews verified by DesignRush and sourced from the agency's profile
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Rivell offers managed IT services, cybersecurity, cloud hosting, VoIP, and disaster recovery to healthcare, legal, and manufacturing businesses across South New Jersey since 1997. Best suited for small to mid-size NJ businesses seeking a local, responsive IT support partner...
Top Services:
IT Services
Cloud Consulting
Cybersecurity
Managed Services
Software Development
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Location
Mantua Township, New Jersey
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Portfolios Count
4 Projects Listed
Rivell Services
IT Services
Cloud Consulting
Cybersecurity
Managed Services
Software Development
IT Compliance Solution
Mobile App Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Film Industry
Education Industry
Healthcare
Small Businesses
State and Local Government
Law Firms
Non - Profits
Fintech
Retail
Data sourced from the agency's DesignRush profile
Rivell Reviews & Testimonials
Hamed Sadeghian
CEO at Nearfield instrument
5.0★
Mobile App Development Review from Hamed Sadeghian
Our world's first linked carsharing marketplace has been made possible in large part by the technical expertise and inventiveness of their team. Rivell not only met but surpassed our expectations by providing a mobile app that is easy to use and flawlessly integrated, enabling individuals to carpool anywhere. With open communication, prompt delivery, and a sincere commitment to our goal, our cooperation with Rivell has shown to be a useful one.
Giorgio Tinacci
CEO at Casavo
5.0★
Cybersecurity Review from Giorgio Tinacci
It was a pleasure working with Rivell on the internet testing automation for our real estate services company. The organization developed a strong system to effectively handle quality assurance (QA) by offering both manual testing and test automation. Thanks to Rivell's proactive and adaptable attitude, the deployment of a new portal was made possible by its smooth integration into our Agile process. The agency's professionalism and level of experience pleased us.
Hank Sorensen
CEO at iad florida
5.0★
IT Services Review from Hank Sorensen
Our organization hired Rivell developers and a project manager to provide IT services for assisting IAD Florida in locating accommodation. During the project, there was close collaboration between our team and Rivell. Initially, both teams worked together to plan the construction of the product and gather required project data. Subsequently, their team added features to our software. Finally, after successful launch, our client expressed satisfaction with the outcome. This collaboration appears to have been effective in achieving the project's goals.
Reviews verified by DesignRush and sourced from the agency's profile
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We might be based in New Jersey, but we’ve got customers from Hoboken to Hungary, and everywhere in between. Our global network allows us to tap the talents of partners and vendors all around the world, meaning we can deliver the highest quality of service day or night, wherever you are...
Top Services:
Cybersecurity
IT Services
Managed Services
Cloud Consulting
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Location
Hoboken, New Jersey
Number of Employees
100 - 249
Average Hourly Rate
$50/hr
eMazzanti Technologies Services
Cybersecurity
IT Services
Managed Services
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT/ Tech Industry
Healthcare Industry
Manufacturing
Financial Industry
Data sourced from the agency's DesignRush profile
eMazzanti Technologies Reviews & Testimonials
Paul Auersperg
CEO at Fortune Footwear
5.0★
IT Services Review from Paul Auersperg
Before working with eMazzanti Technologies, we struggled with communication and efficiency across our global teams. They implemented collaborative technologies like Microsoft Teams, which greatly improved communication and document sharing. This integration boosted productivity, enabled remote work, and gave employees the flexibility to access critical resources from anywhere. I’m impressed with their expertise in optimizing technology to meet our needs, leading to significant improvements in operational efficiency and employee satisfaction.
John Domanico
Head of Operations at Hercules Chemical
5.0★
IT Services Review from John Domanico
After our System Administrator left, we had a problem with our exchange server. As always, the eMazzanti support was accurate and effective. Jonathan, who worked on the case, found the solution quickly and best of all, he followed up a few days later to assure there were no further problems. Thanks again Jonathan.
Lawrence Penn
Managing Director at The Camelot Group
5.0★
IT Services Review from Lawrence Penn
Our experience with eMazzanti has been very positive. The technicians who have serviced our equipment have been great – knowledgeable, dependable, prompt, and personable. They always made sure the work was done at a more than acceptable level. They gave us the opportunity to ask questions, and they made sure all of our concerns were addressed. It is a pleasure to work with eMazzanti.
Reviews verified by DesignRush and sourced from the agency's profile
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Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
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Location
Hoboken, New Jersey
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Internet Nerdz Services
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
Business Consulting
Call Centers
Phone Answering Services
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Clearspan Communications
Cynergy HiTech
Innisfree Hotels
Tandy Leather
Higgenbotham Insurance Agency
Northland Development
Prominence Hospitality
Fora Financial
Entouch Controls
Nexxiot Inc.
Data sourced from the agency's DesignRush profile
Internet Nerdz Reviews & Testimonials
Scott Berg
VP of Operations at Sigma Funding Group
5.0★
IT Services Review from Scott Berg
If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!
Shaun Green
Review from Google
5.0★
Shaun Green's Review Sourced from Google
Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!
Angelica Cervantes
Review from Google
5.0★
Angelica Cervantes's Review Sourced from Google
In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.
Reviews verified by DesignRush and sourced from the agency's profile
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Ascendant is a Managed Service Provider specializing in managed IT services, cybersecurity, and IT support. With 30+ years of combined experience, Ascendant is recognized for fast response, deep technical knowledge, and consistently high service standards...
Top Services:
Managed Services
IT Services
Cybersecurity
Cloud Consulting
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Location
Franklin Township, New Jersey
Number of Employees
Under 49
Average Hourly Rate
$165/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
Ascendant | New Jersey Managed IT Services Company Services
Managed Services
IT Services
Cybersecurity
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dell
Nexvita
Datto
Data sourced from the agency's DesignRush profile
Ascendant | New Jersey Managed IT Services Company Reviews & Testimonials
Joy Johnson
Review from Google
5.0★
Joy Johnson's Review Sourced from Google
Excellent Service! Mitchell stepped in to cover for an IT requirement and spent a Friday evening with our External consultant to upgrade SAGE 100. He was very responsive and used his expertise to assist to make this happen. Thank you very much for your kind and appreciated help. Joy Johnson - Imunon Inc.
Mary Reven
Review from Google
5.0★
Mary Reven's Review Sourced from Google
Through the organization I work for I have dealt with several IT services, and Ascendant is by far the best. Every person I have had contact with is extremely knowledgeable and efficient. There has never been an issue that could not remedied. Each employee is personable and helpful. Ascendant is a fantastic resource for your IT needs.
Nick Mazza
Review from Google
5.0★
Nick Mazza's Review Sourced from Google
Nathan is alaway a great help for us and a pleasure to work with. Had the pleasure of meeting Devin today. This company hires nothing but the best. Highly recommended.
Reviews verified by DesignRush and sourced from the agency's profile
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ConvergeSol is a technology consulting and custom software development company specializing in AI, SaaS, cloud, Salesforce, and enterprise applications. We help startups and enterprises accelerate digital transformation with secure, scalable software solutions and data engineering worldwide...
Top Services:
Software Development
IT Services
Big Data Analytics
AI Development
Software Testing
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Location
Princeton, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$30/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
3 Projects Listed
ConvergeSol Services
Software Development
IT Services
Big Data Analytics
AI Development
Software Testing
Web Development
Cloud Consulting
Managed Services
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...
Top Services:
IT Services
Big Data Analytics
Market Research
CRM Consulting
Managed Services
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Location
Edison, New Jersey
Number of Employees
1000 & Up
Average Hourly Rate
$30/hr
Datamatics Services
IT Services
Big Data Analytics
Market Research
CRM Consulting
Managed Services
DevOps Consulting
BPO
AI Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We specialize in software development, website development, branding, and IT solutions to provide a comprehensive suite of services aimed at helping your businesses build a strong digital presence, enhance your brand identity, and optimize your IT infrastructure...
Top Services:
Web Design
UI/UX Design
Web Development
Software Development
Graphic Design
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Location
Middletown Township, New Jersey
Number of Employees
Under 49
Average Hourly Rate
$65/hr
Portfolios Count
7 Projects Listed
MADCOM Solutions LLC Services
Web Design
UI/UX Design
Web Development
Software Development
Graphic Design
IT Services
Cybersecurity
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Savantis Solutions crafts inventive SAP consulting solutions for Hospitality, Retail, and Manufacturing sectors, encompassing ERP, CRM, Mobility, Analytics, and Infrastructure Management. Our collaborations with industry giants drive innovation and tangible value...
Top Services:
IT Services
Staff Augmentation
Cloud Consulting
Location
Woodbridge Township, New Jersey
Number of Employees
100 - 249
Average Hourly Rate
$2500/hr
Minimal Budget
$25,000 - $50,000
Savantis Solutions Services
IT Services
Staff Augmentation
Cloud Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...
Top Services:
IT Services
Managed Services
HR Outsourcing
UI/UX Design
IT Compliance Solution
Show more
Location
Newark, New Jersey
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
ITAdOn IT Solutions Services
IT Services
Managed Services
HR Outsourcing
UI/UX Design
IT Compliance Solution
Cybersecurity
Cloud Consulting
Phone Answering Services
Staff Augmentation
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IT Industry
Staffing Industry
Standard Technology
Data sourced from the agency's DesignRush profile
ITAdOn IT Solutions Reviews & Testimonials
Riel
Review from Google
5.0★
Riel's Review Sourced from Google
I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.
I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.
Donald Romeo
Review from Google
5.0★
Donald Romeo's Review Sourced from Google
I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.
Cameron Anchondo
Review from Google
5.0★
Cameron Anchondo's Review Sourced from Google
ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.
Reviews verified by DesignRush and sourced from the agency's profile
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CMMI Level 3 and ISO 9001 and ISO 27001 certified IT organization.
A global digital transformation partner with 22+ years of experience, helping businesses modernize and scale with AI, ML, IoT, cloud, and cybersecurity solutions across industries like finance, manufacturing, telecom, and retail...
Top Services:
Cybersecurity
IT Services
Digital Marketing
IoT
eCommerce Development
Show more
Location
Piscataway, New Jersey
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Futurism Technologies, Inc. Services
Cybersecurity
IT Services
Digital Marketing
IoT
eCommerce Development
Web Development
Blockchain
Software Development
Staff Augmentation
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Agriculture
Automotive
BFSI
Construction
Consumer Products
Education
Energy & Utilities
Government
Healthcare
Manufacturing
Data sourced from the agency's DesignRush profile
Futurism Technologies, Inc. Reviews & Testimonials
Wilson Antonio (Will)
Review from Google
5.0★
Wilson Antonio (Will)'s Review Sourced from Google
We started with a simple web development project, but after seeing their technical depth, we moved our app development and digital marketing to them as well. Working with one trusted partner keeps our brand voice and technology aligned. They are reliable, creative, and truly pay attention to the details. . Highly Recommended.
John Flier
Review from Google
5.0★
John Flier's Review Sourced from Google
We had a great experience working with Futurism Technologies. From the beginning, their team was professional, responsive, and easy to work with. They really took the time to understand our requirements and gave valuable suggestions to improve our website.
The entire development process was smooth, and they kept us updated at every stage. What impressed us most was their attention to detail and commitment to delivering quality work on time.
Thanks to their efforts, we successfully launched our website without any hassle. We truly appreciate their dedication and would definitely recommend Futurism Technologies to anyone looking for reliable and professional web development services.
Fenil Patel
Review from Google
5.0★
Fenil Patel's Review Sourced from Google
Working with Futurism Technologies on our business integration project was a fantastic choice. Their team successfully integrated our complex technology, transforming data flow and overall efficiency. The whole procedure performed well, and their professionalism and skill were noticeable at every stage. I'm quite satisfied with the results and would strongly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile
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Empowering enterprises to transform through human ingenuity and engineering excellence.
Visionet is a leading IT services firm delivering digital experiences, enterprise modernization, Data & AI applications, and managed IT services. We leverage digital, data, and cloud technologies to meet clients needs efficiently. Serving diverse sectors, we simplify complexities and foster innovation. With a...
Top Services:
IT Services
AI Development
Big Data Analytics
Cloud Consulting
DevOps Consulting
Show more
Location
Cranbury, New Jersey
Number of Employees
1000 & Up
Visionet Systems Services
IT Services
AI Development
Big Data Analytics
Cloud Consulting
DevOps Consulting
Cybersecurity
Managed Services
CRM Consulting
IT Compliance Solution
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tapestry
Regeneron
Henry Schein
Vitamin World
Syneos Health
Kuiu
Sciensus
KaDeWe
Cynosure
Mary Kay
Data sourced from the agency's DesignRush profile
Visionet Systems Reviews & Testimonials
Arshad Masood
Review from Google
5.0★
Arshad Masood's Review Sourced from Google
We made it happen. So proud of every single one of my dear colleagues and partners. More to come.
Neva Pearson-Griffin
Review from Google
3.0★
Neva Pearson-Griffin's Review Sourced from Google
Former employee- the beginning working relationships appears to be promising but what I learned was that their vendors were not prepared to provide onboarding credentials and training. Not to mention the company is very limited on company communication. It literally took 2-4 weeks for me to receive proper training and credentials. Not to mention the two vendors I was assigned being able to maintain employability of contract for a year. In the 2.5 years I was there I’ve been laid off twice and upon my 3rd assignment I had to take a pay cut. I decided to part ways and upon my existing they decided to switch my final check to paper instead of an electronic deposit without telling me. When I called / email the company to learn what had happen; I had to repeat my calls with no response back from them. When I finally spoke with HR I was I informed they need to ensure the return of company equipment. I was totally surprise, because no communication was conveyed to me, that they holding my pay
Check. I’ve always been a loyal employee even with the 2 lay-offs, and decrease in pay. I never thought they would be ornery and be spiteful towards the end when they had me waiting on them for my return label to return the company equipment. I sent it back soon as I got the label, yet I am still waiting on my final paycheck which they have fail to confirm is in the mail. Not a bad company to work for, but strongly ask the top questions surrounded around sustainability, pay increases and employment, annual reviews, their vendors, process, and training, and the length of their vendors contracts.
Reviews verified by DesignRush and sourced from the agency's profile
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With more than a decade of experience and a vast skillset with different environments and culture, we have integrated highly qualified IT professionals as ENCS Networks...
Top Services:
Managed Services
IT Services
Cloud Consulting
Web Design
Mobile App Development
Show more
Location
Wayne, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$35/hr
ENCS Networks Services
Managed Services
IT Services
Cloud Consulting
Web Design
Mobile App Development
Web Development
Software Development
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AT&T
KFC
IPGlobal
Global Rescue
Gerry's International
JWS
Dispatch Global
CSD Pakistan
MSF France
Amreeli Steels
Data sourced from the agency's DesignRush profile
ENCS Networks Reviews & Testimonials
Ahsan Mehmood
Review from Google
5.0★
Ahsan Mehmood's Review Sourced from Google
Working at ENCS Networks has been a highly rewarding experience, both professionally and personally. The organization offers a dynamic and forward-thinking environment that values innovation, integrity, and collaboration. From day one, it’s clear that ENCS Networks is committed to excellence. The leadership team sets a strong tone from the top, focusing on strategic growth while ensuring that employees are supported and empowered. There is a genuine culture of mutual respect and open communication, making it easy to share ideas, raise concerns, and contribute meaningfully to projects.
Ahmed Shah
Review from Google
5.0★
Ahmed Shah's Review Sourced from Google
Working at ENCS has provided significant opportunities for both personal and professional development. The supportive work environment, coupled with extensive international exposure, has enabled me to enhance my skills and broaden my perspective. Overall, it has been an enriching and highly rewarding experience.
Ahsen Husnan
Review from Google
5.0★
Ahsen Husnan's Review Sourced from Google
We've had a great experience working with ENCS Network. Their team is highly professional, responsive, and technically sound. Whether it's infrastructure setup, networking solutions, or ongoing support, they’ve consistently delivered reliable and efficient service.
Highly recommended for anyone looking for dependable IT and network solutions!
Reviews verified by DesignRush and sourced from the agency's profile
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Crowe LLP is a global accounting firm offering audit, tax, advisory, and consulting services. With deep industry expertise, we empower businesses to make informed decisions for lasting value. Recognized as a top workplace, we leverage our partnership with Crowe Global to provide comprehensive solutions...
Top Services:
Accounting
HR Outsourcing
Business Consulting
Market Research
BPO
Show more
Location
Camden, New Jersey
Number of Employees
1000 & Up
Crowe Services
Accounting
HR Outsourcing
Business Consulting
Market Research
BPO
Software Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Banking Industry
Food Industry
Fintech Industry
Data sourced from the agency's DesignRush profile
Crowe Reviews & Testimonials
RA
Review from Google
1.0★
RA's Review Sourced from Google
As an accounting firm I would give them 1 star. I recently discovered a litany of deductions they failed to consider. You will be given an EA, which is just a glorified tax preparer. They will know nothing and be slow to reply. You might as well get your taxes done by H&R block or a proper independent CPA. If these folks do your taxes, get prepared for a larger tax bill. I strongly advise against it.
Reviews verified by DesignRush and sourced from the agency's profile
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Frequently Asked Questions About IT Services Companies in New Jersey
How do I make the final call between two shortlisted companies?
Stop comparing what they offer and start comparing how they operate. Ask each IT services company in NJ who specifically will handle your account day-to-day, not the sales rep, but the engineer. Also, ask what their average response time was last quarter (not what the SLA promises).
Capability is table stakes at this level; what differentiates firms is process discipline and accountability. Ask for a client you can call, not one they pre-select. Request a reference from a company that had a serious outage in the last 12 months.
What hidden costs does an IT service provider in NJ tend to leave out of the initial proposal?
The most common surprises are after-hours and weekend support (often billed at emergency rates even for minor issues), onboarding fees when you add new employees or devices, project work that falls outside "break-fix" definitions, security software licensing sold separately from the managed services package, and off-site travel charges for on-premises support.
Gartner research has found that shadow IT accounts for 30 to 40% of IT spending in large enterprises. A staggering 41% of employees are acquiring, modifying, or creating technology that IT departments aren't aware of, with Gartner projecting that number will rise to 75% by 2027.
Ask the shortlisted companies offering IT services in New Jersey for a written list of what is explicitly excluded from the monthly retainer. The quality of that answer will tell you more than the proposal itself.
What red flags should make me walk away from a company, even if everything else looks right?
Walk away if an agency resists putting response time guarantees in writing with financial consequences for missing them. Another red flag is the contract that includes vague service language like "reasonable efforts" or doesn't explicitly define what's covered versus billable.
Don’t consider IT service companies in NJ that won’t clearly state your data ownership rights at termination. Some providers have withheld credentials or system access during offboarding disputes. And be cautious of any firm that can't name the specific technicians who would own your account; a great company pitch from a generic help desk is not a partner relationship.
How do I know if a New Jersey IT company's cybersecurity offering is real or just a line item on a proposal?
Ask the IT services company in NJ to explain exactly what they would do in the first 72 hours after a ransomware attack affects one of your devices. A firm that's bundling a third-party tool and calling it cybersecurity will give you a vague answer about monitoring.
Also, ask whether multi-factor authentication is enforced on all privileged accounts. It's a basic control, and IT services providers who skip it while marketing 24/7 security are selling you assurance without protection.
According to Bright Defense, 61% of mid-sized businesses have no dedicated cybersecurity staff, making the depth of an IT firm's security specialization, not just its general IT capability, one of the most consequential hiring variables.
What should I negotiate in the contract before signing it?
Three things matter the most: termination rights, scope definitions, and SLA penalties. Push for a clear early-exit clause with a reasonable notice period rather than a percentage-of-remaining-contract penalty.
Request a detailed service attachment that lists excluded tasks by name. And make sure SLAs include financial remedies (service credits, at minimum) when response times are missed, otherwise they're aspirational, not enforceable. If a firm offering IT services in NJ resists all three, that resistance is the answer.
How do I evaluate this firm's ability to scale with us without overpaying now for a capacity I don't need?
Ask all the shortlisted providers offering IT services in New Jersey for two quotes: one sized to your current environment, one sized to where you expect to be in 18 months. A firm that can't produce both quickly doesn't have the operational flexibility to grow with you.
Also, ask how they handle mid-contract changes, such as adding users, locations, or services. If the answer involves a new contract or a significant negotiation, you'll be fighting that battle every time your business changes. The right firm has a transparent per-seat or per-device pricing model that adjusts predictably.
How long should onboarding realistically take, and what should I be worried about if it lasts longer than expected?
For a mid-sized New Jersey business, full onboarding, including documentation, system access, monitoring deployment, and staff orientation, should take four to six weeks. If an IT services company in New Jersey says it lasts only two weeks, they're skipping documentation. If it stretches past eight weeks, they are most likely understaffed or disorganized.
The handoff period from your previous provider is where most problems emerge: missing credentials, undocumented systems, and gaps in coverage. Ask your prospective firm for its written onboarding checklist before you sign. If it doesn't have one, that's your answer about how the firm operates once the contract is signed.
Proposals