Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
For US organizations needing end-to-end IT infrastructure support, Matrix Bricks delivers managed services alongside web development and digital marketing. Though headquartered in Mumbai, India, the firm operates a Colorado office and has completed projects for American clients including QAD, Tax Print, and...
Top Services:
- Digital Services
- eCommerce Development
- SEO
- Digital Marketing
- Web Development
- Show more
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $45/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 54 Projects Listed
Rivell has completed many projects for US clients, including real estate services firms, manufacturing companies, and a school district technology deployment. Founded in 1997 and based in New Jersey, the firm offers managed IT services, cloud migration, cybersecurity, disaster recovery, and VoIP phone...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Software Development
- Show more
- Location
- Mantua Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Portfolios Count
- 4 Projects Listed
Codal
VerifiedVerified by the DesignRush team for authenticity and credibility.Award WinnerRecipient of a Best Design Award for outstanding work.Codal is based in Illinois, in the United States, delivering digital transformation and managed IT services from its Chicago headquarters. The agency operates across applications, hosting and cloud infrastructure, network security, and IT budgeting with a team of 250-499 employees. Codal built a maintenance...
Top Services:
- Web Development
- eCommerce Development
- Software Development
- Web Design
- UI/UX Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
For healthcare, finance, and manufacturing compliance needs, CIO Technology Solutions delivers for US organizations from its Tampa headquarters. Founded in 2010, the firm provides 24/7 monitoring, live-answer help desk, and HIPAA-compliant security services to clients across sectors requiring regulatory...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Tampa, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Exigent Technologies LLC is based in New Jersey, in the United States, and provides managed IT services, cybersecurity, and cloud computing to businesses and nonprofits across four US offices in Morristown, New York City, Denver, and Los Angeles. Founded in 1997, the firm has nearly 30 years of experience...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Morristown, New Jersey
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Advanced Networks delivers fully managed IT and cybersecurity from our Los Angeles HQ and offices in Orange County and San Francisco, serving Southern California and the Bay Area. Unlimited support, proactive monitoring, and a full security stack, on a fixed monthly rate with no surprise costs...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
Pro Products Web Development (PPWD) is a full-service digital agency specializing in custom eCommerce, web development, and digital marketing. With 25+ years of experience, we deliver tailored solutions across Magento, Shopify, WordPress, BigCommerce and more. Our services also include SEO, SEM, custom...
Top Services:
- Web Development
- Web Design
- Digital Marketing
- eCommerce Development
- SEO
- Show more
- Location
- Smithfield, Rhode Island
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $10,000 - $25,000
RightCyber Solutions is based in Colorado, in the United States, delivering managed IT support, network management, and advanced cybersecurity solutions to businesses primarily across Northern and Northeastern Colorado, from Greeley to Fort Collins and Fort Morgan. Founded in 2023, the company specializes in...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Greeley, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
eSmith IT provides modern office technology solutions and support to make your business more secure and more productive. We utilize cutting edge yet proven solutions and avoid the high costs normally associated with implementing those solutions for our small business customers...
Top Services:
- IT Compliance Solution
- IT Services
- Software Development
- Managed Services
- Show more
- Location
- Huntersville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $105/hr
- Minimal Budget
- Under $1,000
Koltiv is an Iowa-based IT consulting and technology solutions company that helps organizations leverage managed IT services, cybersecurity, cloud infrastructure, automation, and custom software development. With more than four decades of experience, the company specializes in serving agriculture...
Top Services:
- IT Services
- Cybersecurity
- Mobile App Development
- Managed Services
- Show more
- Location
- Urbandale, Iowa
- Number of Employees
- 100 - 249
XO IT Services offers true business value with a unique combination of service quality and high-end advice. Specializing in Windows PCs, Macs, servers, and more, we provide 24/7 managed IT services, IT consulting, cyber security, IT outsourcing, and cloud hosting...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
Bay Networks: Your IT authority with a strong IT outsourcing focus. Specializing in MSP, we offer tailored solutions, guaranteed satisfaction, and a competitive edge...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- Show more
- Location
- Menlo Park, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $169/hr
- Minimal Budget
- $1,000 - $10,000
SCALO
VerifiedVerified by the DesignRush team for authenticity and credibility.Software Development / AI & Technology Consulting / Dedicated Developers
Scalo is a software and AI development company based in Poland. We build custom software and help companies adopt AI through consulting and dedicated AI engineering teams. Client reviews point to one thing: dependable delivery, backed by almost 20 years in the market and 750+ completed projects...
Top Services:
- Software Development
- Staff Augmentation
- Software Testing
- IT Services
- UI/UX Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSCALO Services
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SCALO Reviews & Testimonials
Software Development Review from Artur Bukowski
The collaboration with Scalo is quite valuable to us. They enhance our development capabilities. Most of the people from Scalo have been working with us for a long time, which indicates that we’re satisfied with the collaboration.
Staff Augmentation Review from Katarzyna Wieczorek
We know that Scalo is a good partner for companies which want to scale up their software development teams fast. They got great understanding of business needs, deliver experienced specialists, and know-how to build IT team in no time.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAs your trusted Technology Consultant, Outsourced IT, Cyber, and Managed Services Provider (MSP), Conscious Networks provides expertise in a wide array of technologies and solutions to business owners and their IT teams. We understand how to implement technology to enhance productivity, protect you from...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Vienna, Virginia
- Number of Employees
- Under 49
- Portfolios Count
- 1 Project Listed
We are a team of online marketing professionals. We understand the search engine ecosystem and IT requirements for the current market. Our unique approach to SEO allows us the capability to take your site to the top of major search engines...
Top Services:
- Digital Marketing
- SEO
- PPC
- Social Media Marketing
- eCommerce
- Show more
- Location
- Liberal, Kansas
- Number of Employees
- Under 49
- Average Hourly Rate
- $29/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
37SOLUTIONS provides strategic technology leadership and digital services for small businesses and personal brands. We bring enterprise-grade thinking to businesses that don't need a full-time CTO and pair it with hands-on execution across hosting, development, and marketing.Fractional CTO & Technology...
Top Services:
- Cloud Consulting
- IT Services
- Business Consulting
- Managed Services
- Web Design
- Show more
- Location
- Pittsburgh, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Emorphis Technologies is a software development company having offices in the USA, UK, in India, offering its services for Digital transformation in enterprise mobility solutions, cloud computing services, backend development, salesforce consulting services, healthcare software development and more...
Top Services:
- Software Development
- Software Testing
- Mobile App Development
- Wearables
- IT Services
- Show more
- Location
- Broadlands, Virginia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
A worldwide network of tier-1 Telecom providers and call centers serving USA, Canada, New Zealand, Australia, UK, Europe and GCC with bilingual neutral accent advisors (Arabic, English, Frensh, and Spanish)...
Top Services:
- IT Services
- Managed Services
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
We help organization’s meet and surpass their business goals and objectives by providing secure, reliable, and modern IT services to minimize risks and ensure business operations, creating value beyond profit as your trusted technology advisor...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Cybersecurity
- Web Development
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
CRA is your go-to partner for transformative IT and Cloud Consulting. As an award-winning provider since 1992, we offer tailored solutions in managed IT, cloud storage, cybersecurity, and more. We specialize in optimizing productivity and driving profitability for various sectors, including law firms and...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- HR Outsourcing
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $18/hr
- Portfolios Count
- 5 Projects Listed
At Spiral Bridge Solutions, we manage all aspects of your website. Our services include web design, hosting, domain renewals, cybersecurity, software updates, and SEO. We accomplish all of this with the benefit of over 20 years of expertise, and the best part is that it's more cost-effective than attempting...
Top Services:
- Web Design
- WordPress Website Design
- SEO
- AI Development
- Mobile App Development
- Show more
- Location
- Hastings, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- Under $1,000
Founded in 2006, Kryptos was conceived with the goal of emerging as a prominent IT services firm in both the United States and India...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Cybersecurity
- Show more
- Location
- Arlington, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
Kinetix serves as a reliable IT ally for small to medium-sized enterprises in Michigan, delivering cybersecurity, VoIP phone systems, and managed IT solutions. Our comprehensive services empower businesses to leverage IT for enhanced profitability...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Grand Rapids, Michigan
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pensacola, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Boost Your Business with Managed IT. Increase Efficiency: With our managed IT services, your systems operate at peak performance. This means less downtime and more productivity for your team.Secure Your Operations: We fortify your business against cyber threats. Mitigating risk to both your name and bottom...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Riverton, Utah
- Number of Employees
- Under 49
Techx4u, Inc is a leading IT solutions provider, specializing in managed IT services, cybersecurity, and cloud computing. We empower businesses with innovative technology solutions tailored to their unique needs, ensuring seamless operations and robust security. Based in Sri Lanka with branches in the United...
Top Services:
- Cybersecurity
- IT Services
- Cloud Consulting
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Albuquerque, New Mexico
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
Top Services:
- BPO
- IT Services
- HR Outsourcing
- Managed Services
- Mobile App Development
- Show more
- Location
- Peachtree City, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
DigitalEffex provides a comprehensive range of creative web services and business solutions. From professional web hosting, design, and development to strategic marketing and enterprise management, we help elevate your online presence and drive growth...
Top Services:
- Web Design
- Managed Services
- SEO
- Logo Design
- Social Media Marketing
- Show more
- Location
- Pace, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Managed IT, cybersecurity, and CMMC and HIPAA compliance for small and mid-size businesses in Dallas-Fort Worth. W-2 team, 24/7 support, no long-term contracts...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
At BuildPro Business Services, we specialize in Virginia Beach and Hampton Roads web design that helps local businesses stand out online. Whether you're in Virginia Beach, Norfolk, Chesapeake, or outside the greater Hampton Roads area, our web design services are tailored to your business's unique needs...
Top Services:
- Web Development
- Web Design
- SEO
- Managed Services
- Show more
- Location
- Virginia Beach, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
We help companies fill the SAP skills gaps they desperately need. Whether youre wrestling with a key SAP knowledge holder departure, not having enough BASIS personnel, unable to affor full time on-site consultants, neding coverage for Weekends and Public Holidays, or spread so thin no one can take a vacation...
Top Services:
- Managed Services
- IT Services
- Location
- Dallas, Texas
- Number of Employees
- Under 49
ALFTEK offers full-service network infrastructure, system administration, network security, software development and other managed IT services. What's more, the company also integrates robust software solutions with cloud-based SaaS, PaaS and IaaS platforms for website and social & blog design...
Top Services:
- Software Development
- Cybersecurity
- IT Services
- Managed Services
- Web Design
- Show more
- Location
- Concord, California
- Number of Employees
- Under 49
- Portfolios Count
- 4 Projects Listed
IT Partnerships in Strategy, Support, Security. Strategy focused IT Managed Service company providing Full Support and Flex (Co-Managed) support monthly flat rate options. Serving the Carolinas and New York regions...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Location
- Albany, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
LookingPoint is a solution provider specializing in advanced IT infrastructure, such as professional services, managed services, project management, and hardware procurement. Our expertise centers on collaboration, security, and networking...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- IoT
- Show more
- Location
- Pleasant Hill, California
- Number of Employees
- Under 49
Single Point of Contact is a Managed Security Service Provider managing and resolving our clients network and security issues. We provide a 24-7 help desk and Servie Level Agreements guaranteeing we will begin resolution within a specified time...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Software Development
- VR/AR
- Show more
- Location
- Palo Alto, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
The Provato Group is an IT services and technology solutions company in Brecksville, Ohio. We strategize, propose and provide IT solutions to companies locally and nationwide, and our goal is to ensure your specific IT needs meet your standards and requirements...
Top Services:
- Mobile App Development
- IT Services
- Software Development
- eCommerce Development
- Cloud Consulting
- Show more
- Location
- Independence, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
We're passionate about two things - technology, and seeing Denver-Area businesses succeed. Our computer and network teams are experienced and certified, and our solutions are built for security. Call or email today to schedule a free consultation with one of our top experts...
Top Services:
- IT Services
- Managed Services
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
UniVoIP is a pioneering leader in Microsoft Teams Voice and UCaaS (Unified Communications as a Service) solutions for organizations nationwide. Our Mission is to simplify business communications by providing best in class communication services with comprehensive support...
Top Services:
- IT Services
- Managed Services
- Location
- El Segundo, California
- Number of Employees
- 100 - 249
Tarika Group offers comprehensive Managed IT and digital solutions for SMBs, startups, and enterprises, ensuring secure, scalable, and cost-effective business growth...
Top Services:
- SEO
- Digital Marketing
- Social Media Marketing
- Software Development
- IT Services
- Show more
- Location
- Marriottsville, Maryland
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $70/hr
Ideators, an Incorporated Registered Firm with a presence & clientele in Florida, Texas, Boston, San Francisco, Australia, Hong Kong, & Portugal is an emerging Digital Services & Solutions Firm. We ensure to integrate the expertise of the team professionals along with innovativeness, and your requir...
Top Services:
- Software Development
- Software Testing
- Mobile App Development
- IT Services
- Managed Services
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
IS&T IT Services is a Houston IT firm founded in 1997, providing managed IT and 24/7 help desk, IT consulting, cybersecurity, Microsoft 365, Azure and AWS cloud services, backup and disaster recovery, web and application development, and IT and engineering staffing for Houston businesses...
Top Services:
- IT Services
- Staff Augmentation
- Managed Services
- Web Development
- Cloud Consulting
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Zeal is a local, Dallas-based software development boutique consultancy...
Top Services:
- Software Development
- Staff Augmentation
- Big Data Analytics
- IT Services
- Managed Services
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
We are on an endless pursuit to deliver quality solutions and strive towards customer service excellence. Each day brings a fresh opportunity to reinvent our mission, purpose and vision...
Top Services:
- Software Development
- IT Services
- Managed Services
- Location
- Parsippany-Troy Hills, New Jersey
- Number of Employees
- Under 49
Softweb Solutions Inc, an Avnet company, drives innovation through advanced data science and AI to accelerate business growth in the evolving digital landscape...
Top Services:
- AI Development
- Big Data Analytics
- Managed Services
- Cloud Consulting
- IT Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
Pegasus One are a trusted Software Development Company based in Southern California with clients all over North America. Since 2009 we’ve been a software innovation partner for SMBs and Fortune 500 companies...
Top Services:
- Software Development
- IT Services
- AI Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Orange County, California
- Number of Employees
- 50 - 99
Welcome to Solution Mentors - Your Trusted Software Partner and a One-stop Shop for All Your Technology Needs! We have over 20 years of Expertise in business process automation, document management solutions development, software modernization, cloud migration, and technical support...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Software Development
- AI Development
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
Since 1990, security-conscious companies have turned to Aurora for support of their business-critical applications. Aurora’s highly training sales and engineering teams uniquely combine to position Aurora as a single source security consulting service provider...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Location
- Torrance, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $5000/hr
- Minimal Budget
- $1,000 - $10,000
The Hackett Group (NASDAQ: HCKT), a global strategic business advisory and operations improvement consulting firm, is a leader in best practice advisory, business benchmarking, and transformation consulting services including strategy and operations, working capital management, and globalization advice...
Top Services:
- IT Services
- Managed Services
- AI Development
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $150/hr
For 20 years, we have been partnering with clients across the country to provide enterprise IT consulting, recruiting, and professional and managed service projects. At Odyssey Information Services, we don’t believe in a one-solution-fits-all approach. We know every business is unique...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
We are one of the best Web Design and Mobile App Development Company based in Houston Texas. We are experienced, knowledgeable and friendly people who are always ready to help you in all your web design and development needs. We have been in this field for the more 10 years and are proud to say that we have...
Top Services:
- IT Services
- Managed Services
- Location
- Houston, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $150/hr
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs