Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Veritis Group Inc is a global IT consulting and services company delivering digital, cloud, and data driven solutions. With expertise in AIOps, MLOps, DevOps, cloud computing, data management, and managed IT services, Veritis helps organizations modernize and improve efficiency...
Top Services:
- Managed Services
- Mobile App Development
- UI/UX Design
- Cloud Consulting
- AI Development
- Show more
- Location
- Irving, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $1000/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
7 Layer Solutions is a Schaumburg, IL-based managed IT, cybersecurity and AI solutions provider for mid-sized businesses in the Chicago area and nationwide. We support companies with no IT team or a lean one needing co-managed IT. 12+ years, 75+ U.S.-based engineers, 98% client retention...
Top Services:
- Staff Augmentation
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Schaumburg, Illinois
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $275/hr
- Portfolios Count
- 1 Project Listed
Lockbaud is a Kansas City-based managed IT services provider focused on helping small businesses, law firms, and accounting firms operate securely and efficiently. The company delivers proactive IT support, cybersecurity, cloud solutions, and VoIP services with a strong emphasis on responsiveness, same-day...
Top Services:
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Cybersecurity
- Managed Services
- Show more
- Location
- Kansas City, Missouri
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
Univision Computers goes beyond traditional IT support to serve as a true technology growth partner for businesses across Montana, Idaho, Washington, and Florida. Since 1989, we have specialized in proactive Managed IT, enterprise-grade cybersecurity, and seamless cloud computing. What uniquely sets us apart...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Missoula, Montana
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $250/hr
- Minimal Budget
- Under $1,000
CloudHesive is an AWS Premier Consulting partner. We are focused on cloud migration to AWS, Managed Services, Get AI and Agentic AI utilizing the most compatible LLMs, and Amazon Connect Implementations with our flagship ConnectPath CX platform...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- AI Development
- Show more
- Location
- Fort Lauderdale, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $245/hr
- Minimal Budget
- $25,000 - $50,000
Websites that Wow. Rankings that deliver. Service that makes you smile. Professional, top quality web design, and powerful SEO from a reliable team ready to listen to you...
Top Services:
- Web Design
- SEO
- Managed Services
- Location
- Charlottesville, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $225/hr
- Minimal Budget
- $10,000 - $25,000
At Cannon System Design, we are dedicated to providing top-notch IT and A/V installation solutions with a focus on quality, reliability, and customer satisfaction. Our experienced team is committed to delivering exceptional results for all your technology needs, ensuring seamless connectivity, enhanced...
Top Services:
- Managed Services
- Location
- Grand Prairie, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $210/hr
- Minimal Budget
- $1,000 - $10,000
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Top Services:
- IT Services
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Pensacola, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Ashton Technology Solutions is a strategic business technology consultant and managed IT services provider serving SMBs throughout Greater Cleveland and Northeast Ohio. We don't serve technology; we serve the people who rely on it...
Top Services:
- Managed Services
- Cloud Consulting
- Software Development
- IT Services
- Cybersecurity
- Show more
- Location
- Cleveland, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Wideanchor is a technology consulting and enterprise transformation company specializing in cloud computing, DevSecOps, AI/ML, LLM-powered systems, cybersecurity, staffing, and SaaS product development. Founded and led by experienced global technology professionals with Fortune 500 backgrounds, the company...
Top Services:
- IT Services
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Suwanee, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $25,000 - $50,000
Vision Quest is a specialized cybersecurity and managed services provider serving the Sacramento professional community. The organization focuses on solving the shortage of high-level technical talent by providing managed detection and response (MDR), endpoint protection, and network security monitoring...
Top Services:
- Cybersecurity
- Managed Services
- IT Compliance Solution
- IT Services
- Cloud Consulting
- Show more
- Location
- Citrus Heights, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
inTech Consulting is a Washington-based managed IT and cybersecurity provider helping businesses across the Pacific Northwest navigate compliance frameworks like CMMC, HIPAA, and DFARS while keeping day-to-day technology secure and reliable. We work with manufacturers, healthcare organizations, and other...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Kent, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Welcome to MC Services, the human side of technology and your premier IT company...
Top Services:
- Staff Augmentation
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- Show more
- Location
- Milwaukee, Wisconsin
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $10,000 - $25,000
Intech Hawaii is the go-to expert for network design, cybersecurity and managed services. With a specialized focus on multi-site networks, we offer comprehensive solutions including disaster recovery, firewall security and voice and data-structured cabling, ensuring secure and efficient operations for...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Honolulu, Hawaii
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Bytagig is a trusted IT services and cybersecurity provider helping businesses manage, secure, and optimize their technology infrastructure. With a proactive approach and over 15 years of experience, they deliver reliable outsourced IT support that improves efficiency and reduces operational risk...
Top Services:
- Managed Services
- Cybersecurity
- Location
- Clackamas, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Katava Marketing is a full-service digital marketing agency helping businesses nationwide grow through strategy, branding, website design, SEO, content development, and paid media management...
Top Services:
- Web Development
- SEO
- Digital Marketing
- PPC
- Managed Services
- Show more
- Location
- Chester, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $180/hr
- Portfolios Count
- 1 Project Listed
At KDG, we're your full-service partners in growth and innovation. With our integrated approach to professional technology, accounting, and consulting services, we give modern leaders and executives control over their outcomes...
Top Services:
- AI Development
- Software Development
- Managed Services
- IT Services
- Cybersecurity
- Show more
- Location
- Allentown, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 8 Projects Listed
Audacious Inquiry (AI) champions health IT solutions for federal government clients. From providing actionable health IT insights and crafting strategic plans to monitoring policy implementations and ensuring robust Section 508 compliance, Ai is your comprehensive IT ally...
Top Services:
- Software Development
- Mobile App Development
- IT Services
- AI Development
- Cloud Consulting
- Show more
- Location
- Baltimore, Maryland
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $25,000 - $50,000
Colossus is a professional services & staffing firm with deep roots in intelligence, defense, and enterprise cybersecurity. We advise, assess, and engineer programs across critical verticals including Healthcare, AI, Government, and Manufacturing...
Top Services:
- Cybersecurity
- IT Services
- Managed Services
- Cloud Consulting
- Staff Augmentation
- Show more
- Location
- Boston, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
MARFI Systems is a SOC 2 Type II certified managed IT, cybersecurity and compliance provider in Santa Monica serving startups, healthcare, fintech and defense contractors across Los Angeles and Southern California. Launchpad bundles proactive IT, 24/7 SOC, endpoint and email security, identity, backup and...
Top Services:
- Managed Services
- Cybersecurity
- IT Compliance Solution
- IT Services
- Cloud Consulting
- Show more
- Location
- Santa Monica, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
Braver Technology has been serving RI and Southeastern MA since 1989, offering superior managed IT services with on-site, courteous, professional, and knowledgeable support that is simple and easy to use. Braver Technology is committed to raising the bar for community and customer service, driven by pride in...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Cloud Consulting
- DevOps Consulting
- Show more
- Location
- Taunton, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $169/hr
- Minimal Budget
- $1,000 - $10,000
Ascendant is a Managed Service Provider specializing in managed IT services, cybersecurity, and IT support. With 30+ years of combined experience, Ascendant is recognized for fast response, deep technical knowledge, and consistently high service standards...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Franklin Township, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $165/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
For managed IT infrastructure and security needs, Cascade Web Development delivers hosting, cloud services, and network security solutions for US organizations alongside its core web development practice. Based in Portland, Oregon since 2001, the firm manages Linux server environments and maintains ongoing...
Top Services:
- Web Development
- eCommerce Development
- WordPress Website Design
- Web Design
- UI/UX Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $160/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Cutulus is your trusted partner for mastering Microsoft 365. With expertise spanning two decades, we empower businesses to harness the full potential of Microsoft 365, SharePoint, and more. Our tailored solutions, expert guidance, and innovative strategies elevate your digital workspace, driving productivity...
Top Services:
- CRM Consulting
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- Show more
- Location
- Virginia Beach, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Slidell, Louisiana
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
NextX Communications ensures business owners' peace of mind by delivering secure, reliable solutions that maintain seamless operations. Our expertise keeps your business fully functional and protected, allowing you to focus on growth and success...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Cloud Consulting
- Show more
- Location
- Billings, Montana
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
OliveTech emerges from a simple yet powerful idea: cybersecurity should be an integral part of every business, not an afterthought. Our experts, with decades of experience in IT and cybersecurity, recognized the limitations of traditional bolt-on security approaches and set out to create...
Top Services:
- Cybersecurity
- IT Services
- Cloud Consulting
- Managed Services
- Show more
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
AI-first custom software, AI and IT services firm in McLean, VA and North Bethesda, MD, serving enterprise and government. SBA-certified EDWOSB and WOSB, CAGE 9RX92. A senior Sthenos team is accountable on every engagement, and we build a free clickable prototype before you commit...
Top Services:
- Software Development
- AI Development
- Staff Augmentation
- Mobile App Development
- Cloud Consulting
- Show more
- Location
- McLean, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 23 Projects Listed
Tech Hero is an Orlando-based IT services and managed service provider supporting businesses across Central Florida and throughout the United States. The company offers managed IT services, cybersecurity, cloud solutions, on-demand IT support, network security, compliance, structured cabling, VoIP, vendor and...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Over 17 years of experience and 12 years in business. Web Design, Development & Consulting, we're not covering the entire digital landscape. Thoughtfully managed websites and hosting. White-labeling for marketing agencies, graphic designers, IT firms, and web designers!...
Top Services:
- Web Design
- Web Development
- Managed Services
- WordPress Website Design
- Show more
- Location
- Owensboro, Kentucky
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
We help small and medium-sized businesses thrive with personalized cybersecurity and cloud computing consulting and managed services...
Top Services:
- Cybersecurity
- Cloud Consulting
- IT Services
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Odenton, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Award-winning managed IT provider delivering cybersecurity, cloud, and infrastructure solutions to small and mid-sized businesses across Texas...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- AI Development
- Show more
- Location
- El Campo, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Tek Yantra is a California-based technology company helping businesses and government organizations build, modernize, and manage reliable technology systems...
Top Services:
- Cloud Consulting
- IT Services
- DevOps Consulting
- Cybersecurity
- Managed Services
- Show more
- Location
- Folsom, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 1 Project Listed
Xantrion's managed cybersecurity services help small and midsized businesses protect data, mitigate risk, and support compliance. With 24/7 U.S.-based monitoring, threat detection and response, employee training, and proactive vulnerability management, Xantrion delivers protection tailored to your business...
Top Services:
- IT Services
- Cybersecurity
- Cloud Consulting
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Lafayette, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $150/hr
CentraLink provides managed IT services in Pasadena, helping businesses improve performance, security, and reliability through proactive technology management. Services include 24/7 IT support, cybersecurity, cloud solutions, network support, helpdesk services, business continuity, and strategic IT...
Top Services:
- Managed Services
- Cybersecurity
- Cloud Consulting
- IT Services
- IT Compliance Solution
- Show more
- Location
- Pasadena, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Managed IT and cybersecurity provider delivering 80-second average response times, 6-minute average resolution times, 100% U.S.-based support, and 97.5% customer satisfaction to help businesses reduce downtime, improve productivity, and operate securely...
Top Services:
- IT Services
- Managed Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $149/hr
- Portfolios Count
- 5 Projects Listed
TPx Communications, a leading managed services provider, offers a full suite of solutions to help businesses simplify operations, optimize networks, improve productivity, reduce costs and ensure secure environments. With our commitment to making IT easy, TPx empowers enterprises to grow, compete and...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Location
- Austin, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Capitol Tech Solutions is a leading digital agency providing a full range of marketing , development, and IT services that help companies' top and bottom lines...
Top Services:
- Web Development
- Digital Marketing
- Web Design
- Advertising
- UI/UX Design
- Show more
- Location
- Sacramento, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $10,000 - $25,000
Root802 is one of Vermont's newest web development firms but our roots go deep. At Root802, we provide a full range of services. From concept and design, to launch we've got you covered. Our services include Web Design, Hosting, Email, Domain Registration & Custom Integrations...
Top Services:
- WordPress Website Design
- Web Design
- Graphic Design
- Managed Services
- Software Development
- Show more
- Location
- Shelburne, Vermont
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
Uprite helps businesses use technology to work smarter, stay secure, and grow with confidence. Based in Texas with offices in Houston, San Antonio, and DFW, we deliver managed IT, cybersecurity, cloud solutions, and strategic IT leadership. We use AI and the latest technology to deliver a faster, more...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- Cloud Consulting
- IT Compliance Solution
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Managed IT, cybersecurity, and CMMC and HIPAA compliance for small and mid-size businesses in Dallas-Fort Worth. W-2 team, 24/7 support, no long-term contracts...
Top Services:
- IT Services
- Cloud Consulting
- Managed Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Richardson, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $130/hr
- Minimal Budget
- $1,000 - $10,000
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
Top Services:
- Cybersecurity
- IT Services
- IT Compliance Solution
- Cloud Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
RightCyber Solutions is based in Colorado, in the United States, delivering managed IT support, network management, and advanced cybersecurity solutions to businesses primarily across Northern and Northeastern Colorado, from Greeley to Fort Collins and Fort Morgan. Founded in 2023, the company specializes in...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Greeley, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
YOUR FULL-SERVICE IT PARTNER. WE PROVIDE IT SERVICES THAT BUSINESSES LOVE AND BECOME THE ANSWER TO YOUR TECHNICAL PROBLEMS...
Top Services:
- Software Development
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Show more
- Location
- Jackson, Mississippi
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 8 Projects Listed
At Kopis we know that you want to be a confident, proactive leader...
Top Services:
- Software Development
- Blockchain
- Mobile App Development
- IT Services
- Managed Services
- Show more
- Location
- Greenville, South Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
GCS Technologies is a Microsoft-focused managed IT, cybersecurity and AI readiness provider in Austin, Texas. Since 2000, our in-house Austin team has supported small and mid-sized businesses. We are SOC-audited, and as a Microsoft Partner we build on Microsoft 365, Azure, Copilot and Defender...
Top Services:
- Cybersecurity
- Managed Services
- IT Services
- Cloud Consulting
- AI Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Founded in 1981, Great Lakes Computer Corporation (GLC) is a trusted IT service provider based in Avon, Ohio. With over four decades of experience, GLC specializes in managed IT services, data security, hardware maintenance, and repair, serving businesses of all sizes across various industries...
Top Services:
- Managed Services
- IT Services
- IT Compliance Solution
- Location
- Avon, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
At vCloud Tech, we revolutionize how businesses adopt and innovate with cloud technology. Born in the cloud-first, mobile-first era, we specialize in modernizing applications, digitizing data, and securing modern datacenters. Our top talent and expertise fuel global innovation, creating strong partnerships...
Top Services:
- Cloud Consulting
- IT Services
- Cybersecurity
- DevOps Consulting
- IT Compliance Solution
- Show more
- Location
- Rolling Hills Estates, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Alexa Cybersecurity is a trusted provider of cybersecurity software and hardware solutions, offering a range of products to protect businesses in the digital age. Specializing in Application Security, Mobile Security, Secured Storage, and Security Testing, Alexa Cybersecurity delivers innovative solutions to...
Top Services:
- Cybersecurity
- Cloud Consulting
- Managed Services
- Staff Augmentation
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs