Looking for a managed IT service provider in the USA? DesignRush simplifies the process for you by showcasing top managed services, supported by a 4.5-star average rating from 800+ verified reviews. Browse trusted companies and filter by pricing or reviews to confidently choose the best option for your business.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Goji Labs
VerifiedVerified by the DesignRush team for authenticity and credibility.AI LeaderRecognized for strong visibility across AI-powered search and answer engines.+1Award WinnerRecipient of a Best Design Award for outstanding work.We Define the Right Build Before We Start.
For organizations upgrading IT infrastructure across US markets, Goji Labs delivers custom software, mobile apps, and AI-powered platforms from its Los Angeles headquarters. Since 2014, the agency has shipped 500+ digital products for clients including WWF, Mitsubishi, and KCRW, with project budgets ranging...
Top Services:
- Mobile App Development
- Software Development
- UI/UX Design
- AI Development
- Web Design
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 26 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGoji Labs Services
Data sourced from the agency's DesignRush profileWorld Wildlife Fund K-ID City of Los Angeles TGS Kangarootime World Health Organization Prediction Strike American Kennel Club Youth on Their Own Root Insurance
Goji Labs Reviews & Testimonials
Web Design Review from Michael Krone
We partnered with Goji Labs for a complete app build, and they delivered exactly what we needed. Their team handled the entire project professionally and with great care from start to finish. I would highly recommend Goji Labs to anyone seeking a skilled and dependable development partner.
Software Development Review from Wilson Rapp
We brought Goji Labs on board for a major migration project, and the entire experience was smooth and well-managed from start to finish. We could not be happier with the results. Their expertise gave us confidence throughout the process, and we would not hesitate to work with them again.
Mobile App Development Review from Sheila Reddy
As a founder with just an idea and a business model, I needed a partner who could turn that vision into a real product. Goji Labs guided me through every step of the process and built exactly the app we needed. Their expertise and patience made the entire journey manageable and rewarding.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWhen US enterprises need global-scale tech talent, GEOR sources and manages staff across IT, software development, and specialized roles from its Alexandria, Virginia headquarters. Founded in 2010, the firm delivers employer-of-record services, payroll management, and workforce solutions for clients in...
Top Services:
- HR Outsourcing
- Staff Augmentation
- Managed Services
- Software Development
- Show more
- Location
- Alexandria, Virginia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $55/hr
- Portfolios Count
- 8 Projects Listed
a1qa is based in Georgia, in the United States, and delivers quality engineering, automated testing, and managed IT services to clients across telecom, finance, eCommerce, healthcare, and government sectors. The firm's 1,000+ QA specialists have completed 1,500+ projects since 2003, offering continuous...
Top Services:
- Software Testing
- Managed Services
- IT Services
- Staff Augmentation
- Show more
- Location
- Decatur, Georgia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 22 Projects Listed
Codal
VerifiedVerified by the DesignRush team for authenticity and credibility.Award WinnerRecipient of a Best Design Award for outstanding work.Codal is based in Illinois, in the United States, delivering digital transformation and managed IT services from its Chicago headquarters. The agency operates across applications, hosting and cloud infrastructure, network security, and IT budgeting with a team of 250-499 employees. Codal built a maintenance...
Top Services:
- Web Development
- eCommerce Development
- Software Development
- Web Design
- UI/UX Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
When US enterprises need AWS cloud optimization and managed services, Mission brings Premier Tier expertise from its Los Angeles headquarters. Formed in 2018 from the merger of Reliam, Stratalux, and G2 Tech Group, the firm holds AWS Advanced Consulting Partner status and serves clients including Boston...
Top Services:
- AI Development
- Managed Services
- IT Services
- Big Data Analytics
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $225/hr
- Portfolios Count
- 5 Projects Listed
QA Mentor has completed many projects for US clients, including ecommerce marketplace testing and finance platform security assessments. Founded in 2010 with headquarters in New York City, the company operates from multiple US locations including Fort Lauderdale and deploys 400+ QA professionals across 12...
Top Services:
- Software Testing
- AI Development
- Staff Augmentation
- DevOps Consulting
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
For cloud infrastructure and DevOps needs across US markets, TXM delivers from its Austin, Texas office and nearshore centers in Mexico. The 100-plus team migrated a fintech company's web app to AWS, eliminating consumer timeouts and reducing infrastructure costs. TXM built AWS infrastructure for Kubernetes...
Top Services:
- Software Development
- Software Testing
- IoT
- AI Development
- Mobile App Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $10,000 - $25,000
Robosoft Technologies has completed many projects for US clients, including Warner Bros. Discovery's multi-platform OTT experience, McDonald's mobile-first ordering app, and HSBC digital banking solutions. The San Francisco-headquartered firm employs over 900 engineers across 11 global offices and maintains...
Top Services:
- Mobile App Development
- UI/UX Design
- Web Development
- Software Testing
- Software Development
- Show more
- Location
- San Francisco, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 16 Projects Listed
Root802 is one of Vermont's newest web development firms but our roots go deep. At Root802, we provide a full range of services. From concept and design, to launch we've got you covered. Our services include Web Design, Hosting, Email, Domain Registration & Custom Integrations...
Top Services:
- WordPress Website Design
- Web Design
- Graphic Design
- Managed Services
- Software Development
- Show more
- Location
- Shelburne, Vermont
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
RightCyber Solutions is based in Colorado, in the United States, delivering managed IT support, network management, and advanced cybersecurity solutions to businesses primarily across Northern and Northeastern Colorado, from Greeley to Fort Collins and Fort Morgan. Founded in 2023, the company specializes in...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Greeley, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $110/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
A worldwide network of tier-1 Telecom providers and call centers serving USA, Canada, New Zealand, Australia, UK, Europe and GCC with bilingual neutral accent advisors (Arabic, English, Frensh, and Spanish)...
Top Services:
- IT Services
- Managed Services
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
Techx4u, Inc is a leading IT solutions provider, specializing in managed IT services, cybersecurity, and cloud computing. We empower businesses with innovative technology solutions tailored to their unique needs, ensuring seamless operations and robust security. Based in Sri Lanka with branches in the United...
Top Services:
- Cybersecurity
- IT Services
- Cloud Consulting
- Managed Services
- IT Compliance Solution
- Show more
- Location
- Albuquerque, New Mexico
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
Avant Tech is an Innovation driven company operating in the US, Nigeria and the Philippines, We specialize in the recruitment of international across countries and carry our Business Process Outsourcing Services...
Top Services:
- BPO
- IT Services
- HR Outsourcing
- Managed Services
- Mobile App Development
- Show more
- Location
- Peachtree City, Georgia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- Under $1,000
DigitalEffex provides a comprehensive range of creative web services and business solutions. From professional web hosting, design, and development to strategic marketing and enterprise management, we help elevate your online presence and drive growth...
Top Services:
- Web Design
- Managed Services
- SEO
- Logo Design
- Social Media Marketing
- Show more
- Location
- Pace, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Tech strategy advisor & delivery partner with 25+ years of experience. We deliver measurable results through a unique, AI-enabled advisory & delivery framework combining technological heritage with AI-driven optimisation to scale faster, with full governance and compliance...
Top Services:
- Software Development
- Cloud Consulting
- DevOps Consulting
- Big Data Analytics
- IT Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 20 Projects Listed
Exadel is a leading global consulting and engineering company that delivers technology transformation to help customers become digital leaders in their industries...
Top Services:
- Software Development
- AI Development
- IT Services
- Big Data Analytics
- Business Consulting
- Show more
- Location
- Walnut Creek, California
- Number of Employees
- 1000 & Up
- Portfolios Count
- 6 Projects Listed
Cyntexa is an international consulting and technology firm headquartered in San Francisco, USA, with a development center in Jaipur, India. The company provides cloud migration, Salesforce strategy, staff augmentation, and digital transformation services for enterprises looking to scale through trusted...
Top Services:
- IT Services
- Cloud Consulting
- CRM Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- San Francisco, California
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Sombra is a global AI-first software development and AI consulting partner. With 400+ experts across the US, Europe, Latin America, Canada, India, and the Middle East, we design, build, and deliver IT solutions in AI, financial services, healthcare, e-commerce, energy, logistics, and...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Cloud Consulting
- Big Data Analytics
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 7 Projects Listed
NEKLO is an international custom software development partner. Since 2008, weve specialized in building and scaling digital products for high-stakes industries, including Healthcare, Fintech, Energy, and Construction...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Product Design
- Software Testing
- Show more
- Location
- Burlingame, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
AllSafe IT offers robust Managed IT services designed to protect your business technology. With over 15 years of experience in Los Angeles, they provide responsive support, prioritize cybersecurity, and customize services to meet your specific needs...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Software Development
- Cloud Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
Our motto is "Building Success Together®," which reflects our commitment to investing in our clients and partners to propel them towards achieving their business goals. As a result, Nisum has grown due to the trust we have built and the success we bring to our network. We thank our clients, partners, and...
Top Services:
- Managed Services
- IT Services
- Blockchain
- Location
- Brea, California
- Number of Employees
- 1000 & Up
RiseIT is an unmatched technology service and software development company working to accelerate the growth of your business...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- Software Development
- Mobile App Development
- Show more
- Location
- Addison, Texas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $100/hr
Orion eSolutions is not only a one stop shop for technology but also a software boutique specialised in development of web applications, mobile apps, desktop application or customisation of already built technology upto the par of best practice in the market...
Top Services:
- Mobile App Development
- Web Development
- eCommerce Development
- Software Development
- AI Development
- Show more
- Location
- San Jose, California
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
We are an industry leading technology company in Orange County, CA specializing in managed IT services, cybersecurity & digital marketing for small and medium sized businesses. We ensure your systems are secure, running optimally and that you have help when needed...
Top Services:
- Digital Marketing
- SEO
- PPC
- Managed Services
- Cybersecurity
- Show more
- Location
- Orange County, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Congruent Software, headquartered in Bellevue, WA, delivers software development and IT consulting to global enterprises. With 30+ years and 3,000+ projects, the Microsoft and Salesforce partner specializes in AI, cloud, custom apps, data analytics, Dynamics 365, Salesforce and SharePoint...
Top Services:
- AI Development
- Software Development
- Mobile App Development
- Software Testing
- IT Services
- Show more
- Location
- Bellevue, Washington
- Number of Employees
- 100 - 249
Vee Technologies is a premier consulting and professional services company, offering cutting-edge solutions to organizations around the world. With a powerful blend of people, processes and groundbreaking technology-enabled solutions, we streamline operations, increase cash flow & reduce costs...
Top Services:
- AI Development
- Managed Services
- IT Services
- Software Testing
- Big Data Analytics
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and...
Top Services:
- Call Centers
- Managed Services
- Location
- New York City, New York
- Number of Employees
- Under 49
Coversine offers comprehensive service of maintaining your online presence, whether design, development, maintenance, security, hosting or more. We excel in managed web hosting in WordPress, Magento, etc...
Top Services:
- Managed Services
- IT Services
- Location
- Lewes, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
Managed IT and cybersecurity provider delivering 80-second average response times, 6-minute average resolution times, 100% U.S.-based support, and 97.5% customer satisfaction to help businesses reduce downtime, improve productivity, and operate securely...
Top Services:
- IT Services
- Managed Services
- IT Compliance Solution
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $149/hr
- Portfolios Count
- 5 Projects Listed
At Smart ERP Solutions®, our mission transcends ordinary objectives. We are driven to introduce innovative, highly configurable, and remarkably flexible ERP consulting solutions that address prevalent business challenges...
Top Services:
- Cloud Consulting
- IT Services
- ERP Consulting
- Managed Services
- Show more
- Location
- Pleasanton, California
- Number of Employees
- 250 - 499
Lead Love is a standout Revenue Operations agency specializing in HubSpot-centered tech stacks. We are a team of CRM architects, BI analytics aficionados, and marketing + sales operations veterans. Ready to supercharge your CRM? Contact us!...
Top Services:
- CRM Consulting
- Managed Services
- Event Marketing
- CRO
- Big Data Analytics
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
Techspert Data Services grew out of a long-time passion for computers and networking by its founder Adam Siemienski since he was in grade-school and the start of the personal computer craze...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Richfield, Ohio
- Number of Employees
- Under 49
E2E Managed Services is a Technology and Telecommunications Services Company founded in 2009 on two fundamental principles; hire a professional, customer focused team and provide phenomenal service and support...
Top Services:
- Managed Services
- IT Services
- Cloud Consulting
- Location
- Indianapolis, Indiana
- Number of Employees
- 50 - 99
We are one of the fastest-growing CRM solutions providers in North America. As a trusted partner of Salesforce, Certinia, and HubSpot, we transform businesses by providing innovative solutions to our clients globally...
Top Services:
- CRM Consulting
- DevOps Consulting
- Managed Services
- Location
- Irving, Texas
- Number of Employees
- 100 - 249
- Minimal Budget
- $10,000 - $25,000
Keep Your Business Moving with Smart IT...
Top Services:
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- Cloud Consulting
- Show more
- Location
- Loretto, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $1,000 - $10,000
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
Top Services:
- IT Services
- Software Development
- Graphic Design
- CRM Consulting
- Cloud Consulting
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $65/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
With 2,500+ consultants across the US, Canada, Latin America, and India, Improving puts experienced technologists in your market, not just on your project. Our teams understand the regulatory landscape, industry norms, and technical expectations of the markets you serve...
Top Services:
- IT Services
- Software Development
- Cloud Consulting
- DevOps Consulting
- Managed Services
- Show more
- Location
- Plano, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $10,000 - $25,000
Netizen, a distinguished cybersecurity firm, holds prestigious certifications including ISO 27001:2013 and ISO 9001:2015. As a Service Disabled Veteran Owned (SDVOSB) company, we take pride in our commitment to excellence...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Location
- Allentown, Pennsylvania
- Number of Employees
- Under 49
FIT Technologies is a full-service Managed IT and Cybersecurity Provider that develops long-term technology partnerships with our clients to increase efficiency, productivity, and security. We provide services to tens of thousands of users throughout Ohio and across the country...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Big Data Analytics
- Show more
- Location
- Cleveland, Ohio
- Number of Employees
- 100 - 249
nClouds is a member of several AWS partner programs, including the Managed Service Provider (MSP), Public Sector, Solution Provider Program, Well-Architected, Immersion Days, Marketplace Seller, and Authorized Commercial Reseller programs. Additionally, nClouds has attained AWS Consulting Competency status in...
Top Services:
- DevOps Consulting
- Cloud Consulting
- Managed Services
- Location
- Salt Lake City, Utah
- Number of Employees
- Under 49
ALT Systems: Your System Integration Partner for cutting-edge media solutions. We specialize in tailored tech for content creation, management, and distribution, offering expert guidance from start to finish...
Top Services:
- IT Services
- Managed Services
- Location
- Burbank, California
- Number of Employees
- Under 49
- Portfolios Count
- 3 Projects Listed
We keep IT simple so your business can go above and beyond...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
Blazeclan Technologies stands as a dynamic force in the realm of cloud consulting and managed services, serving as a catalyst for businesses' digital transformation journeys with cutting-edge cloud solutions. With a commitment to innovation and excellence, we propel organizations forward, enabling them to...
Top Services:
- Cloud Consulting
- Managed Services
- IT Services
- Big Data Analytics
- DevOps Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
Persistent Systems, a renowned global leader in software product development and technology services. Delve into our innovative offerings to stay ahead in the ever-evolving landscape of technology...
Top Services:
- AI Development
- Software Development
- Web Development
- Mobile App Development
- Blockchain
- Show more
- Location
- Santa Clara, California
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $50,000 & Up
NGenious Solutions Inc. is a Certified Microsoft Solutions Partner, offering a comprehensive range of services including Microsoft 365, SharePoint, ServiceNow, Business Central, Dynamics, Power Platform, and more. With our corporate headquarters in New Jersey and an offshore engineering center in India, we...
Top Services:
- IT Services
- Cloud Consulting
- ERP Consulting
- CRM Consulting
- Managed Services
- Show more
- Location
- Piscataway, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
At Pelotech, we're a team of seasoned senior developers specialised in Kubernetes and cloud solutions. We partner with companies, from Fortune 500 giants to mid-sized businesses, to solve complex challenges in cloud migration, integrations, application development and modernisation initiatives...
Top Services:
- Software Development
- Cloud Consulting
- Mobile App Development
- Managed Services
- DevOps Consulting
- Show more
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
Whether its the life-sucking Google Beast, the unpredictable Meta Monster, or the wiley lil Wordpress, well help you get these creatures under control! Your online presence is too complicated...
Top Services:
- Digital Marketing
- SEO
- PPC
- Business Consulting
- Managed Services
- Show more
- Location
- Lebanon, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $135/hr
- Minimal Budget
- $1,000 - $10,000
DeltaDots provides AI app development, custom software, mobile/web, blockchain, game development, and UI/UX design. Deltadots delivers expert IT services that let you focus on what matters most...
Top Services:
- Staff Augmentation
- Mobile App Development
- Web Design
- UI/UX Design
- Web Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 3 Projects Listed
We are the digital partners for small businesses in the US, Canada, Europe, and Australia. Specializing in expert SEO, AI-powered marketing, and performance optimization, we help you achieve real, measurable growth...
Top Services:
- SEO
- Web Design
- Web Development
- Social Media Marketing
- PPC
- Show more
- Location
- Buffalo Grove, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Eagles Media is a U.S.-based digital marketing and SEO agency offering comprehensive SEO, AI-driven search optimization, and results-focused marketing solutions. The company supports businesses across all 50 states and international markets, helping both local and global brands enhance their online presence...
Top Services:
- Web Design
- eCommerce Development
- SEO
- PPC
- Social Media Marketing
- Show more
- Location
- Orland Park, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
Hiring Guide: How to Choose the Best Managed IT Services Providers in the US
How to choose the best managed service provider in the United States?
Use the criteria below to narrow your shortlist before moving into detailed discussions:
- Clarify internal requirements
Start by mapping your current IT environment, key pain points, and expected growth. This helps you filter out providers that aren’t built for your scale or complexity. - Look for proven, relevant experience
Prioritize MSPs with experience supporting businesses like yours. Industry familiarity, certifications, and documented results signal the ability to operate within your technical and regulatory landscape. - Assess service breadth and maturity
An experienced MSP should support both daily operations and higher-level needs such as security, cloud optimization, and disaster recovery with the ability to adapt services over time. - Evaluate scalability and stability
The right partner can scale infrastructure and security as your business evolves, without service disruption or constant contract changes. - Review security and compliance readiness
Make sure the MSP you choose has proven experience handling data protection, risk management, and industry-specific compliance requirements. - Measure responsiveness and reliability
Clear SLAs, defined response times, and consistent communication practices are essential for maintaining continuity and minimizing downtime. - Check reputation and transparency
Client reviews and references should provide some insight into how the MSP will operate once the partnership starts.
What results could businesses expect from an MSP?
Working with a managed services provider leads to measurable operational outcomes alongside long-term business benefits. Here’s what you can expect:
- Reduced downtime and disruption
Organizations using managed services report up to a 27% decrease in system downtime, driven by continuous monitoring and faster incident response. - Lower overall IT operating costs
Companies that outsource IT operations report an average 19-30% reduction in IT operational expenses, primarily due to fewer outages, automation, and reduced internal overhead. - Faster issue resolution
AI-backed monitoring and automation used by MSPs have reduced incident response times by up to 40%. - Stronger resilience during security incidents
Managed security services helped mitigate over 36% of ransomware incidents globally in 2024, improving recovery speed and containment. - Better scalability as the business grows
You would be able to scale users, devices, and infrastructure without performance degradation or service gaps.
These results explain why in 2024 more than 68% of enterprises outsourced at least one IT function and why the U.S. accounted for 38% of the global MSP market.
How does a managed IT services company ensure security, compliance, and data protection?
With a global shortage of 3.5 million cybersecurity professionals, 43% of organizations now outsource cybersecurity capabilities to managed providers. MSPs help businesses protect their systems and data through continuous monitoring and compliance-led practices:
- Cybersecurity monitoring and response
MSPs provide 24/7 monitoring across networks, endpoints, and cloud systems. AI-powered detection significantly improves response speed: it reduces average breach detection time from 181 days to 51 days and enables 73% faster containment than in-house teams. - Ransomware and threat mitigation
Layered security controls and rapid isolation help limit the impact of attacks. In 2024, over 36% of global ransomware incidents were mitigated through MSP-managed security services, improving recovery and containment outcomes. - Backup, disaster recovery, and continuity
MSPs maintain encrypted, redundant backups and tested recovery plans, which are required under many regulatory frameworks and critical for minimizing downtime during incidents. - Compliance management
34% of companies adopted managed security services specifically to meet compliance standards such as HIPAA, PCI DSS, and GDPR. What MSPs do is track regulatory requirements and maintain audit-ready documentation.
How to tell if a business needs fully managed services or co-managed IT?
The decision comes down to how much internal IT capability you have and how much responsibility you want to retain.
Fully managed IT is typically the right fit if:
- You don’t have an internal IT team or rely on generalist support
- You want to outsource IT operations, security, and maintenance fully
- Predictable monthly costs matter more to you than hands-on control
In this model, the managed services company owns day-to-day IT, including help desk, infrastructure, cybersecurity, compliance, and planning.
Co-managed IT is usually a better option if:
- You already have an internal IT team, but they lack capacity or specialized skills
- You want to retain oversight while outsourcing areas like security, cloud, or monitoring
- Your IT needs to scale with growth or hybrid work
What questions should you ask before hiring a managed services firm?
Asking targeted questions early will help you clarify how a managed service provider operates in practice, beyond sales promises and proposals.
Relevant Background
- What services and technologies/platforms do you specialize in?
- Can you share case studies and client references similar to my project scope and complexity?
- What is your support coverage (e.g., onsite or remote, after-hours coverage)?
Services and Processes
- How are support requests handled end-to-end (e.g., channels, ticket triage, and service level agreements)?
- Which security frameworks and compliance standards do you follow?
- What are our operational governance practices for incident response, escalation, change management, and post-incident reviews?
- What recovery time and recovery point objectives do you commit to, and what architecture/backup assumptions are required to meet them?
Related to Your Project
- Who will manage our systems daily, and what is their seniority level?
- How will you integrate with our existing tools and systems?
- How do you handle scaling and capacity planning as demand grows?
- What level of ongoing support is included after onboarding, and what will be billed separately?
How to find top managed services companies on DesignRush that fit your budget?
DesignRush helps you avoid guesswork by identifying MSPs that align with your budget and hiring criteria. You can compare providers based on reviews, team size, and rates.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Managed IT Services FAQs
What can a managed IT service provider do for business?
A managed service provider (MSP) is an external partner that manages and supports your IT systems so your team can focus on running the business instead of fixing tech issues.
MSPs typically handle:
- IT infrastructure management (networks, servers, hardware, and cloud systems)
- Proactive monitoring and maintenance to prevent downtime
- Cybersecurity and data protection, including threat detection and incident response
- Backup and disaster recovery to protect business-critical data
- Help desk and technical support for day-to-day issues
- IT planning and advisory, aligning technology with business goals
As IT environments grow more complex, more U.S. businesses are turning to managed services.
The U.S. managed services market reached $69.9 billion in 2024 and is projected to grow at a 10.5% CAGR through 2033, driven by remote work, cloud adoption, and rising cybersecurity threats.
What types of MSPs are there?
Managed service companies can be categorized in two ways:
1. By provider model (how the MSP operates and partners with your business)
| Type | What It Covers | Best For |
| Pure-Play MSPs | Core IT operations like monitoring, maintenance, patching, and system support | Small to mid-sized businesses needing reliable day-to-day IT management |
| Staffing-Led MSPs | Managed IT services combined with IT staff augmentation | Companies that need flexible capacity or temporary technical expertise |
| High-Level (Strategic) MSPs | End-to-end IT management, cybersecurity, cloud strategy, and long-term planning | Enterprises with complex infrastructure and strategic IT needs |
2. By service focus (what specific IT functions they manage)
Most specialize in one or more of the following areas:
- IT support: Ongoing monitoring, troubleshooting, and system maintenance
- Security services: Threat detection, vulnerability management, and compliance support
- Cloud services: Cloud migration, optimization, and ongoing management
- Network services: Network monitoring, performance optimization, and connectivity management
- Backup & disaster recovery: Data protection, backups, and business continuity planning
- Industry-specific: Tailored IT support for regulated sectors like healthcare, finance, retail, and legal
What benefits can businesses expect from managed IT service providers?
MSP services are designed to reduce operational strain and create more stability. Here’s what they bring to the table:
- Predictable IT costs
Fixed or subscription-based pricing reduces budget uncertainty and unexpected expenses. - Access to specialized expertise
On-demand support across infrastructure, cloud, security, and compliance. - Proactive system oversight
Performance issues now carry the same business impact as outages. According to Catchpoint’s SRE Report 2025, 53% of organizations agree that “slow is the new down,” reinforcing why proactive monitoring and performance management are core managed services benefits. - Stronger security foundations
Continuous threat monitoring, patching, and security controls reduce exposure to cyber risks. This is an increasing priority as the FBI recorded 859,532 cyberattacks in the U.S. in 2024, marking a 144% increase since 2018. - Simplified compliance support
Built-in processes ensure you meet regulatory requirements like HIPAA and PCI DSS. - Optimized technology management
Guidance on selecting, maintaining, and updating systems helps you avoid waste. - More focus on core work
Internal teams spend less time on IT operations and more on business priorities.
What is the difference between staff augmentation and managed services?
Staff augmentation providers and managed service providers both offer IT outsourcing solutions, but they differ in several key ways:
| Aspect | Staff Augmentation | Managed Services |
| Primary purpose | Fill skill or capacity gaps | Fully manage defined IT functions |
| Control | Client retains full control | Provider owns delivery and outcomes |
| Engagement type | Short-term or project-based | Usually ongoing, long-term partnership |
| Accountability | Client manages performance | Provider accountable via SLAs |
| Team integration | Works as part of your in-house team | Operates as an external IT owner |
| Cost structure | Hourly or contract-based | Typically fixed or subscription-based |
How much do managed service providers in the USA charge?
On average, managed service firms charge $150-$400 per user per month or $175-$300 per hour. For enterprise-level projects, pricing can start at $10,000 per month.
Main factors that influence MSP pricing:
- Number of users or devices
- Scope of managed services
- Infrastructure complexity and data volume
- Contract length and service hours
Common MSP pricing models:
- Per-user pricing: Predictable costs tied to headcount
- Per-device pricing: Charges based on supported hardware
- Tiered plans: Different service levels at increasing prices
- Flat-rate pricing: Unlimited support for a fixed monthly fee
- À la carte services: Pay only for specific IT needs