Best Pennsylvania Telephone Answering Service Company Rankings

11 Companies - Rankings updated: June 30, 2026

Each agency undergoes DesignRush evaluation for professional expertise and genuine client satisfaction to assist your search. Some featured placements are paid.

Sponsored
United States × Pennsylvania ×

  • Hugo

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms  [... see all Hugo reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

      Show more
    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

      Show more
    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    Visit WebsiteView Profile
    4.8 4.8 (8)
    5.0 5.0 (9)

  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions.  [... see all TechSpeed reviews ]

    Top Services:

    • Phone Answering Services
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.9 4.9 (12)
    3.5 3.5 (11)

  • Portiva

    Portiva: Leading The Way In Medical Excellence

    Portiva: Leading The Way In Medical Excellence

    Portiva's Virtual Medical Assistant is the No. 1 Provider in the World Today  [... view Portiva profile ]

    Top Services:

    • Phone Answering Services
    Location
    Trappe, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (6)

  • Attorney Assistant

    Delegate to Achieve More.

    Delegate to Achieve More.

    At Attorney Assistant, we provide virtual assistants exclusively for law firms to handle the time-consuming tasks your staff doesnt have time for. We take care of the nitty-gritty so you can focus on high-impact tasks and increase your firms productivity.  [... view Attorney Assistant profile ]

    Top Services:

    • Phone Answering Services
    Location
    Conshohocken, Pennsylvania
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.9 4.9 (55)

  • LawyerLine

    Your Virtual Assistants

    Your Virtual Assistants

    LawyerLine helps busy lawyers with call intake, outbound prospecting, and other front office services.  [... view LawyerLine profile ]

    Top Services:

    • Phone Answering Services
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    50 - 99
    View Profile

  • Specialty Answering Service

    Fitting your call center requirements ideally

    Fitting your call center requirements ideally

    SAS specializes in tailored phone answering services, catering precisely to clients' unique business requirements. Our committed support team undergoes rigorous training to deliver outstanding solutions, encompassing a wide spectrum of needs, such as general customer service, billing inquiries, sales  [... view Specialty Answering Service profile ]

    Top Services:

    • Phone Answering Services
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    100 - 249
    View Profile
    4.8 4.8 (858)

  • Towne Answering Service

    Tailored Answering Services

    Tailored Answering Services

    Established in 1954, Towne Answering Service is a trusted provider of personalized answering solutions. The company caters to businesses and individuals nationwide. With a rich history of commitment to customized care calls, alarm monitoring, and lone worker solutions, Towne Answering Service ensures safety  [... view Towne Answering Service profile ]

    Top Services:

    • Phone Answering Services
    Location
    Souderton, Pennsylvania
    Number of Employees
    Under 49
    View Profile
    4.5 4.5 (15)

  • Blue Shirt Media

    The only platform built explicitly for treatment centers

    The only platform built explicitly for treatment centers

    Blueshirt Media is the only call answering and lead recovery platform built exclusively for addiction treatment centers and behavioral health programs.We help treatment centers recover missed calls, re-engage lost leads, and bring more people back to treatment with HIPAA-compliant call answering av  [... view Blue Shirt Media profile ]

    Top Services:

    • Phone Answering Services
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $96/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (9)

  • ITAdOn IT Solutions

    When you succeed, we succeed!

    When you succeed, we succeed!

    IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!  [... view ITAdOn IT Solutions profile ]

    Top Services:

    • Phone Answering Services
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile
    5.0 5.0 (54)

  • PCMSI

    High Quality and Reliable Answering Services

    High Quality and Reliable Answering Services

    At Professional Communications Messaging Service, Inc. (PCMSI), we pride ourselves on being the knowledgeable, courteous voice that reliably answers your phone and so much more. With over 55 years of experience, we have established ourselves as a leading provider of high-quality, custom professional answering  [... view PCMSI profile ]

    Top Services:

    • Phone Answering Services
    Location
    Erie, Pennsylvania
    Number of Employees
    Under 49
    View Profile

Related Services in Pennsylvania

Phone Answering Services in Pennsylvania

About The Author and Expert Reviewer

Senior Content Editor

bojana@designrush.com

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

andrija@designrush.com

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.