Tony Junkin Review from Google

5.0★

Tony Junkin's Review Sourced from Google

Excellent choice if you are looking for an answering service! I compared several companies and this one seemed to be the best of all of them and it has been wonderful! Jessica and Deb were great helping get everything set up and they are very responsive. The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!

Ranger Stardust-Kidd Review from Google

1.0★

Ranger Stardust-Kidd's Review Sourced from Google

DONT SHOP HEREWORST SERVICE WE EVER HAD.THEY ARE THE CHEAPEST AND YOU GET WHAT YOU PAY FOR...They nor picking up on calls, we had our phone company test system..The calls ring 7 times and goes to voicemail..We're basically retired we take certain project maybe 12 calls a month 5 weeks and they have not picked up 1 call as of yet..I should have not even hired them they blamed the phone company after that was disproven they blamed me.Like I was not doing my part to forward the calls.They then said we'll if you cannot help diagnose the problem we will cancel you...I can only say it clearly, the call comes in the call goes to you and gets sent back to our voicemail because you failed to pick up...I can only forward the call answering the call is up to you.These other review must be employees doing review for them..Most people with something bad will not bother writing one we take the time to be sure people know what we had to go thru and warn others.

Renee Foster Review from Google

5.0★

Renee Foster's Review Sourced from Google

Great service. Very good at communication and quick to respond when assistance needed. Staff provided is great.

brianna Gunther Review from Google

5.0★

brianna Gunther's Review Sourced from Google

It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space and staffing. It was becoming difficult to maintain efficiency without additional support. Portiva’s VMAs have meshed well into our team and quickly became a valuable part of our day-to-day operations. They are well-trained, professional, and have helped us build a more streamlined workflow. Tasks are handled more efficiently, and communication processes have improved significantly.The Portiva team has also been responsive and easy to work with, making the transition to virtual support smooth and effective. This partnership has allowed us to expand our capabilities without compromising the quality of care or overextending our on-site staff. We're grateful for the support and reliability they’ve brought to our practice!

Aly Gonzalez Review from Google

5.0★

Aly Gonzalez's Review Sourced from Google

Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job. Another reason I am happy with Portiva is because the pay for the virtual assistants is more compared to my previous VA staffing agency which helps Portiva attract more qualified employees and also increases VA job satisfaction and longevity on the job. I am very pleased with my Portiva VA's. They are professional, courteous and the training curve was minimal due to their extensive experience.

Lawrence Signore Review from Google

5.0★

Lawrence Signore's Review Sourced from Google

We learned about Attorney assistant at a legal conference and shortly thereafter we engaged their service services. We cannot say it anymore plainly that the company has the greatest team in the world. We greatly appreciate working with Natalia, Ian and our remote assistance. Steven and Santiago. The question is not whether we will continue to work with them, but whether we will hire additional assistance we can’t thank them enough.

Christina Pittman Review from Google

5.0★

Christina Pittman's Review Sourced from Google

We had a great experience working with Attorney Assistant! Their team was friendly, responsive, and consistently followed up to ensure nothing fell through the cracks. Every question I had was answered promptly and clearly. It's refreshing to work with a service that truly values communication and client support. Highly recommend!

Brent Adams And Associates Review from Google

5.0★

Brent Adams And Associates's Review Sourced from Google

We have a virtual assistant (Kay) that recently started with our firm, and she is doing a GREAT JOB! Kay has been a jewel here at this firm and we are grateful for her willingness to learn new skills and how we do things here at Brent Adams & Associates. She’s a team player and a great communicator. We are also thankful for Bodie and his client success team. Attorney Assistant has done a wonderful job of following up on Kay's progress. They have communicated well with us to make sure everything is going as we need it to. FIVE STARS!!

Sarah Gonzales Review from Google

5.0★

Sarah Gonzales's Review Sourced from Google

We are a digital marketing agency and have been using SAS for the past three months. I'm so happy with this service. They screen all our calls, and have saved us so much time and hassles having to deal with spam calls. They've also been really helpful in building out instructions for their team to ensure that each call from either current clients or prospective customers is handled in the right way. And I love that they are always aiming to improve -- every time I suggest a new way to handle calls, they immediately implement the suggestion. This is a great, very personalized and affordable receptionist service for small businesses.

Zoe Newbold Review from Google

5.0★

Zoe Newbold's Review Sourced from Google

We use SAS answering service for our after hour needs for our guests at our boutique hotel. They are great and I love the format how they send the messages of the missed calls. Also, the support team is very responsive and helpful. They work quickly to build your script and ensure that we are happy with the product.

S B Review from Google

5.0★

S B's Review Sourced from Google

SAS Desk has been fantastic for our customer support needs. We've used them for many years now. Their team is professional, responsive, and always courteous with our customers. Calls are handled quickly and effectively, and we’ve seen a big boost in customer satisfaction. Highly recommend! Thanks to Courtney and Gabe for all their help.

BJ Putnam Review from Google

5.0★

BJ Putnam's Review Sourced from Google

Towne Answering service has been a lifeline for my small business. They're very easy to work with, budget friendly, and Chris is excellent about keeping in communication. I highly recommend their service!

Eileen Roetman Review from Google

5.0★

Eileen Roetman's Review Sourced from Google

Our practice has been using Towne for the past 20 years. They have provided exemplary service to our office. Very professional and the staff are friendly and always willing to go the extra mile. Account manager Chris Watson goes above and beyond to make sure our patients receive the best care possible and making sure their needs and concerns are addressed in a timely fashion. We wouldn't trust any other answering service. Thank you for everything you do...

Erika Keech Review from Google

5.0★

Erika Keech's Review Sourced from Google

Towne Answering Service has been incredibly helpful since our business started using them for after hours & weekend emergency calls. They help us capture the customers who are calling when we are not in the office. Above all, Chris and the customer service team have always been exceptional with communication and response time.