Custom Media K.K.

Custom Media K.K.

Driven by Digital

Toranomon Hills Business Tower 15F, 1-17-1 Toranomon, Minato-ku, Tokyo, 105-6415, Japan

Custom Media K.K. Overview

Number of Employees
Under 49
Minimal Budget
Average Hourly Rate
Year Founded
Custom Media is an award-winning bilingual, digital integrated marketing, content-creation and strategic communications agency in Tokyo.

We provide data-driven, targeted marketing solutions with a solid return-on-investment approach focusing on customer engagement. Our services comprise strategy, creation and technology.

To be the leading bilingual, digital communications agency and content creator for helping global business prosper in Japan and abroad.

To inspire and innovate digital integrated marketing solutions for clients to communicate and succeed.

Our Values
  1. Quality: We ensure high levels in everything we do.
  2. Integrity: Honesty in all situations is crucial.
  3. Accountability: We take responsibility for our work and projects.
  4. Partnership: We want to form long-lasting relationships with our clients.
  5. Imagination: We inject creativity and innovative ideas into everything we do
  • Company of the Year 2013: BCCJ British Business Awards
  • Japan-British Society Award 2013
  • Best Charity & Fund Raising Cookbook–Asia: Gourmand World Cookbooks Awards 2013
  • Hall of Fame Award: Recruiment International Asia Awards
  • Excellence in Copywriting: 2018 Top Digital Agency Awards
  • Excellence in Graphic Design: 2018 Top Digital Agency Awards

We are a diverse team of creative individuals, traversing the ever-evolving digital media landscape to innovate and inspire solutions for our clients to succeed.

Custom Media aims to attract stakeholders who are diverse and to be inclusive by representing, celebrating, promoting, embracing, and understanding all races, cultures, orientations, genders, ages, minorities, and disabilities.
Toranomon Hills Business Tower 15F, 1-17-1 Toranomon, Minato-ku, Tokyo, 105-6415, Japan

Custom Media K.K. Services

  • 360° Digital Agency Services
  • Branding
  • Graphic Design
  • Web Design
  • Website Development
  • Content Marketing
  • Video Production
  • Creative Agency Services
  • Integrated Marketing
  • Digital Marketing
  • Social Media Marketing
  • PPC

Custom Media K.K. Portfolio

  • Custom Media K.K. - Mori Building
    Print Design
    Mori Building
  • Custom Media K.K. - Swiss Delice Rösti
    Swiss Delice Rösti
  • Custom Media K.K. - Incoco
    Website Design
  • Custom Media K.K. - Conrad Tokyo
    Print Design
    Conrad Tokyo
  • Custom Media K.K. - In Japan TV: The Great Rebrand
    In Japan TV: The Great Rebrand
  • Custom Media K.K. - Nordson K.K.
    Print Design
    Nordson K.K.
  • Custom Media K.K. - GG International School
    Website Design
    GG International School
  • Custom Media K.K. - Genie Energy
    Genie Energy
  • Custom Media K.K. - OBE Organic
    OBE Organic
  • Custom Media K.K. - Camelot International School
    Camelot International School
  • Custom Media K.K. - Hitomi Dental Office
    Website Design
    Hitomi Dental Office
  • Custom Media K.K. - MORI LIVING
  • Custom Media K.K. - ONE DESIGNS Co., Ltd.
    Website Design
    ONE DESIGNS Co., Ltd.
  • Custom Media K.K. - Shimadzu Ltd.
    Website Design
    Shimadzu Ltd.
  • Custom Media K.K. - American Chamber of Commerce in Japan
    Print Design
    American Chamber of Commerce in Japan
  • Custom Media K.K. - British Chamber of Commerce in Japan
    Print Design
    British Chamber of Commerce in Japan
  • Custom Media K.K. - The Canadian: Canada 150 Anniversary Special Edition
    Print Design
    The Canadian: Canada 150 Anniversary Special Edition

Custom Media K.K. Team Bios

  • President and Co-founder
    Robert Heldt
    President and Co-founder
    As president and co-founder, Robert has a passion for high-quality creative work. From a distinguished hospitality and advertising background, Robert manages hands-on a diverse and talented team of creative individuals producing digital media, magazines, branding, and communications.
  • Publisher and Co-founder
    Simon Farrell
    Publisher and Co-founder
    With extensive knowledge and key contacts from many years in the global print, digital, and broadcast media, Simon leads a diverse team of experienced editors, writers, designers, and photographers.
  • Director of Corporate Affairs and Business Development
    Masashi Kamimura
    Director of Corporate Affairs and Business Development
    An award-winning IPO specialist, Masashi was placed on the global recruitment industry's "Hall of Fame" for being the first individual to take two companies to the Tokyo Stock Exchange, and was awarded the industry's highest accolade for his "unrivaled career in the recruitment industry".
  • Advisor
    Kunio Kikuchi
    Kunio has 30 years of business and brand management expertise. Prior to his other current position as Founder and CEO of Sekai Holdings Co., Ltd., an international real estate, financial, & business advisory company, he led the prepaid and new payment groups of American Express.
  • Head of Project Management
    Megumi Okazaki
    Head of Project Management
    Our bilingual head of project management, Megumi has excellent communications skills and a global perspective gained from extensive experience working in the United States, Canada, Africa, and Japan.
  • Art Director
    Ximena Criales
    Art Director
    With more than eight years of experience developing logos, corporate identity, infographics, and editorial design, Ximena has produced work for a diverse range of clients, from rural communities in Mexico to prestigious private institutions.
  • Senior Editor
    Alec Jordan
    Senior Editor
    Alec has 10 years of experience writing, editing, and managing social media for a broad range of publications in the United States and Japan, from educational textbooks and business journals to lifestyle magazines.
  • Digital Lead
    Brian Susantio
    Digital Lead
    With an eye for user experience, he has built smart platforms to facilitate and support content aggregation on a variety of English-language websites and created Custom Media’s bespoke administration, estimate, and invoice system.

Custom Media K.K. Clients

  • American Chamber of Commerce in Japan (ACCJ)
  • British Chamber of Commerce in Japan (BCCJ)
  • Canadian Chamber of Commerce in Japan (CCCJ)
  • Hilton Hotels
  • Mori Building Co., Ltd.
  • M-Industry Japan
  • Okura Nikko Hotels Management
  • Pembroke
  • Shimadzu Ltd.
  • Tokyo American Club

Custom Media K.K. Awards

  • Custom Media K.K. - Award 1
  • Custom Media K.K. - Award 2
  • Custom Media K.K. - Award 3
  • Custom Media K.K. - Award 4
  • Custom Media K.K. - Award 5
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