Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.
Find a Top Reputation Management Company in the USA for Your Next Project
573 Companies - Rankings updated: April 05, 2026
Reputation management companies on DesignRush are assessed for ORM expertise, service effectiveness, and authentic client reviews. Some online reputation management listings may be paid.
United States ×
Do more with less.
Our brand audit services are designed to assist mid-sized and enterprise-level brands in achieving a range of strategic goals. By leveraging our expertise, we enable our clients to significantly reduce their marketing expenses, optimize their organizational efficiency, and successfully venture into new [... view The Brand Auditors profile ]- Location
- Murrells Inlet, South Carolina
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Precision Illuminated
Light Domain Studio brings imagination to life through high-end CG, immersive AR/VR experiences, and digital storytelling. We merge art and technology to craft visuals and worlds that inspire, engage, and endure. [... view Light Domain Studio profile ]- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Creative Marketing That Drives Real Results
Boltz Media is a results-driven digital marketing agency that helps businesses grow their online presence through strategic branding, creative content, and performance-focused digital marketing solutions. [... view Boltz Media profile ]- Location
- Oviedo, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Full Stack Digital Marketing Agency Serving Local Businesses Across North America
Roovio is a full-service, full-stack digital marketing agency working with Auto Dealerships, Nonprofits, and Local Businesses for over 25 years. With a team of nearly 500 digital marketing specialists and developers and an obsession with lead generation, we would love to show you how we bring the focus to [... view Roovio profile ]- Location
- Chappaqua, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
Lawn Care & Landscaping Digital Marketing
Lawn & Land Marketing is THE digital marketing for the the green industry. We specialize in generating leads for lawn care, landscaping, hardscaping, and other green industry businesses by getting your digital marketing right. Become the best known green industry service provider in your area! [... view Lawn & Land Marketing profile ]- Location
- St. Petersburg, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Creativity, Technology, Audacity
Digital Hula is a full-service marketing agency that specializes in online exposure, review and reputation management, promotional products, and more for small businesses across multiple industries. We offer creative solutions to help you grow your business. [... view Digital Hula profile ]- Location
- Chantilly, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
The finest in the US
Society22 PR has firmly positioned itself as a relied-upon reputation management agency specializing in media relations, catering to high-profile CEOs, tech enterprises, athletes, and renowned figures. [... view Society22 PR profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Fueling Every Athlete's Journey to Success
We are Slice Sports Management, a renowned branding and sports marketing agency. Fueled by our unbridled passion for sports and unwavering commitment to athlete advocacy, we provide diverse branding and management services to athletes. [... view Slice Sports Management profile ]- Location
- Woodbury, New York
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Comprise: Crafting WordPress Magic, One Click at a Time
We're Comprise, the WordPress web design experts who take a holistic approach to creating aesthetically pleasing, goal-driven websites. Utilizing Google Analytics, we provide valuable insights for informed decisions. [... view Comprise profile ]- Location
- Boulder, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Seamlessly Managed, Fully Integrated Digital Marketing Solutions.
At MintDM, we understand the challenges local businesses face. Our integrated digital marketing approach ensures your brand not only gets noticed but also turns clicks into customers. Let us handle the complexities, so you can focus on what you do best running your business. [... view Mint DM profile ]- Location
- Brandon, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $80/hr
- Minimal Budget
- Under $1,000
PR For The Worlds Most Ambitious Tech Brands
TechWaves is an international PR agency helping Web3, AI, fintech, and cybersecurity companies earn trust, build visibility, and scale globally. We turn complex tech into compelling stories that drive real impact across media, markets, and investors. [... view TechWaves profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
We Help You Get Known, Period
Firecracker PR is a new generation public relations agency that helps companies get known. For over 20 years, their proven 5-step process called Ignites has helped organizations large and small get the press they deserve. Firecracker's "Ignites" 5-step process has been helping brands get media coverage for [... view Firecracker PR profile ]- Location
- Brea, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
A Performance - Based Marketing Agency
We provide digital marketing services across all industries with a focus on automotive and dental. At MOD Marketing, we help businesses cut through the noise with strategies built to drive real growth. From data-driven digital campaigns to creative content that connects, our team focuses on results that [... view MOD Marketing profile ]- Location
- Wake Forest, North Carolina
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Proven Results Zero Guesswork
Roofer SEO Pros is a remote SEO agency working exclusively with roofing contractors across the USA, Canada, and the UK. We specialize in helping roofing businesses rank higher on Google, generate more leads, and win more jobs without paid ads. From technical SEO and keyword research to content marketing and [... view Roofer SEO Pros profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Design, Branding + Digital Marketing.
Boost your business conversion rates and elevate your brand online with our Lead Funnel system. Our system is proven to convert more leads to clients. [... view Darren Wotherspoon Design profile ]- Location
- Wellfleet, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Wordpress Websites for Local Businesses
We provide custom web design, SEO, copywriting, social media and marketing for local and online businesses. [... view Frederick SEO & Web Design profile ]- Location
- Frederick, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Be seen at the Top!
Vertex Visibility is a Web Design and SEO marketing agency based in La Vegas, Nevada. We provide you with the tools you need to be successful in today's extremely competitive marketplace. [... view Vertex Visibility profile ]- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $65/hr
- Minimal Budget
- Under $1,000
Make Social Make Sense.
At Project Bionic, we champion quality over quantity - it's our secret to success! We know that the most effective social media campaigns have a creative spark and an extra dose of wit. That’s why we bring together experts with their experience + skills plus a hefty helping of comedy - yep, you heard us [... view Project Bionic profile ]- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $199/hr
- Minimal Budget
- $1,000 - $10,000
Get More Local Business Leads
We aim to alleviate the challenges faced by local business owners, simplifying the operational aspects to grant you more freedom in managing your enterprise. Our goal is to facilitate connections between local businesses and their customers, fostering growth to achieve a target revenue of $1 million annually [... view Harvard Park Digital profile ]- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
Spinning Compelling Web Presence to Grow Your Business
Full service marketing platform, web design & development, SEO and more, for the purpose of driving leads to conversions to scale your business. [... view Webbed Presence profile ]- Location
- Denton, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $145/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Amplify Your Message. Elevate Your Success.
Skyline Creative delivers custom, high-performing sites that blend strategy, design, and functionality. We specialize in user-friendly, mobile-optimized websites tailored to drive engagement and conversions. What sets us apart? A holistic marketing approach. Every site is built with SEO, branding, and [... view Skyline Creative profile ]- Location
- Mooresville, North Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
SEO Designed For How Search Works Now
Orangory is an Orange County based SEO company specializing in AI-aligned search optimization for modern, evolving search results. [... view Orangory profile ]- Location
- Orange County, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
Local Ranking Made Easy
Ease Local is based in Bridgeport CT since 2021. With a team of creative web developers and marketers, we have been providing high-quality, fast, and affordable websites and digital marketing services for small businesses. [... view Ease Local profile ]- Location
- Bridgeport, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Turn Your Content Into Revenue
With a network of 150K+ content placement sites, Adsy enables data-driven link building, digital PR, and content distribution at scale. We focus on measurable ROI, transparency, and long-term partnerships helping our clients grow visibility and authority across competitive markets. [... view Adsy profile ]- Location
- Lewes, Delaware
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
The scrappiest, friendliest, resultsiest agency in the universe.
Rocketship is a full service digital growth agency that provides brands with access to a team of highly experienced specialists and processes in the following disciplines: Strategy, Web Design and Development, SEO, CRO, Content Marketing, Email & Email Automation, CRM, Social, PPC, and more. [... view Rocketship profile ]- Location
- Everett, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $140/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 2 Projects Listed
Display Media is a Maine-based, family-owned marketing firm.
We help businesses grow and scale through high-end website design, strategic advertising, and online brand development driving visibility, engagement and sales. [... view Display Media profile ]- Location
- Lewiston, Maine
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
AI-Powered Patient Growth For Cosmetic & Aesthetic Practices
Medical Marketing Firm is an AI-powered agency working exclusively with cosmetic and aesthetic medical practices plastic surgeons, med spas, dermatologists, and cosmetic dentists. Founded by a 22-year Google Ads veteran, we run AI at every layer: machine learning bid optimization, AI-assisted content trained [... view Medical Marketing Firm profile ]- Location
- Madison, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Proven SEO strategies that drive rankings, traffic, and measurable business growth.
Ultra SEO Solutions is a results-driven SEO agency with over 16+ years of experience helping businesses rank higher, attract quality traffic, and scale online. From startups to enterprise-level brands, we deliver tailored campaigns that focus on real results, not empty promises. [... view Ultra SEO Solutions profile ]- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- Under $1,000
Helping Your Local Business Get More Clients
We help local businesses get more clients organiclly from Google search, Google Maps, and AI tools like Google AIO, ChatGPT, and more. [... view DM. Digital - Marketing & SEO Agency profile ]- Location
- Las Vegas, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
Building digital excellence for tomorrow's success
Global Group One is a premier provider of comprehensive development services, offering a spectrum of expertise that spans international expansion, trade facilitation, and strategic marketing solutions to a diverse array of companies. With a commitment to facilitating seamless growth on a global scale, we [... view Global Group One profile ]- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Integrity-Focused Solutions for Your Digital Success
Shield Bar Marketing is a trusted partner, built on the foundation of unwavering integrity, providing comprehensive solutions to help you achieve digital success. [... view Shield Bar Marketing profile ]- Location
- Sahuarita, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Breathing Life Into Digital
We want to increase opportunities for small businesses to provide their best products and services to more of their community. [... view Web Pulse Media profile ]- Location
- Cleveland, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- Under $1,000
A performance based digital growth agency offering full-stack marketing solutions.
We think outside the box and are confident about delivering exceptional results in every digital channel.We firmly believe in our vision that the only limits that exist are those you put on yourself, and we are on a mission to remove them from your life. [... view RokketBase profile ]- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $70/hr
- Minimal Budget
- $1,000 - $10,000
Educate Empower Execute
Based in Virginias New River Valley, helping businesses everywhere grow smarter. Whether youre a local shop or a multi-property brand, my focus is the same: real results, real clarity, and real partnership. [... view KeyBuzz Digital profile ]- Location
- Fairlawn, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
It's Time You Share Your Amazing Story!
Ghostwriting Founder is a recognized firm that offers high-quality ghostwriting services. We assist people and companies bring their ideas to life via professionally produced content by using a team of talented writers and editors. [... view Ghostwriting Founder profile ]- Location
- Berkeley, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Strategic Marketing For Brands Ready To Grow.
At Kindred Studio, we help women-led e-commerce brands scale with smart, done-for-you marketing that actually works. From content and email to SEO and paid ads, we create strategy that feels aligned with your brand and gets real results. Our goal is to take marketing off your plate so you can focus on growing [... view Kindred Studio profile ]- Location
- Greenville, South Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
We Get Your Phone to Ring!
Implement world-class local marketing services that consistently deliver a three-fold return on investment. Help your business generate a three-fold return on investment in three months through the delivery of local marketing services. [... view Accelerate Marketing profile ]- Location
- San Diego, California
- Number of Employees
- Under 49
We Are More Than A Digital Marketing Agency
Our goal is to give local businesses throughout the world a chance to thrive in the digital space at a fair price. We take pride in going the extra mile and caring about each of our client’s unique needs. We customize plans, strategies, and work for them around the clock to ensure growth, success, and new [... view Digital Society profile ]- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Ahead of the Current
Clearstream is an award-winning, independent communications agency that transforms insight into ideas and ideas into impact. We proudly work with some of the best brands and emerging start-ups in the country, providing superior strategy, first-rate creativity and high-impact results. [... view Clearstream Agency profile ]- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
We try to create the most budget friendly packages to help cover every need to help business owners.
McDonald Marketing Company aims to help small to medium size businesses keep up when it comes to digital marketing. We try to create the most budget friendly packages to help cover every need to help business owners grow their online presence. [... view McDonald Marketing Company profile ]- Location
- Sparks, Nevada
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Designing Solutions to Grow Your Business
akadesign is a web design and digital marketing agency dedicated to helping your business create a unified digital presence and compete on the digital playing field. Your one-stop design shop, we handle all aspects of your digital marketing from logos and branding, to website design and development, to social [... view Akadesign Co. profile ]- Location
- Odenton, Maryland
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Wedgewood Communications is a full-service medical communications and advertising agency
Grounded in science, inspired by technology, and independent in spirit, our unbiased dedication to examining the data behind clients brands results in strategies that exceed goals, increase productivity, and move market share. [... view Wedgewood Communications profile ]- Location
- Holmdel, New Jersey
- Number of Employees
- 100 - 249
Unleashing Authenticity, Elevating Brands.
We are a brand strategy agency strategizing brands and their ecosystem for entrepreneurial, small, and mid-sized organizations. [... view Threi Strategy profile ]- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
SEO Services, Google Ads Management, Website Design, WordPress Support, and WooCommerce Support.
SEO Atlanta is your dedicated partner for all things online. We offer a comprehensive suite of services designed to help your business thrive in the digital landscape. Our expertise includes: [... view SEO Atlanta profile ]- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Test, Learn, Refine, Scale
Imagine Digital provides digital marketing service in Boulder Colorado and across the US for small and medium size businesses helping them reach their customers through SEO and organic content marketing. [... view Imagine Digital profile ]- Location
- Boulder, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Alyft helps small and medium-sized businesses in Roseburg, Sutherlin, Winston, and across Douglas County, Oregon grow with digital marketing, local SEO, reputation management, and small business automation. As a trusted SEO agency, we provide AI receptionists, review management, and workflow automation to [... view Alyft profile ]
- Location
- Roseburg, Oregon
- Number of Employees
- Under 49
- Average Hourly Rate
- $185/hr
- Minimal Budget
- $1,000 - $10,000
Web Design Made Simple For Small Businesses
Friendly Web Designs is a family-run web design and development company focused on helping small businesses, startups, nonprofits, and local organizations grow online without the stress or inflated costs. We build clean, modern, fully custom websites no templates, no shortcuts. Our work includes website [... view Friendly Web Designs profile ]- Location
- Beachwood, Ohio
- Number of Employees
- Under 49
- Average Hourly Rate
- $45/hr
- Minimal Budget
- Under $1,000
Where Money Is Made
Levines Enterprises LLC is based in Bridgeport CT since 2021. With a team of creative web developers and marketers, we have been providing high-quality, fast, and affordable websites and digital marketing services for small businesses. [... view Levine's Enterprises LLC profile ]- Location
- Bridgeport, Connecticut
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
Make Your Business Buzz
Buzzworthy Website Marketing: Integrated Marketing Solutions for Service-Centric Businesses. We offer website design, search engine optimization, Google Ads optimization, and local search engine marketing. Choose from flexible options tailored to your needs, including DIY tools, collaborative execution, or [... view Buzzworthy Website Marketing profile ]- Location
- Springfield, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
We Make I.T. Easier.
"To empower businesses of all sizes to achieve their full potential by providing innovative, affordable, and accessible marketing and technology solutions." [... view Ace Remedy I.T. Solutions profile ]- Location
- Columbia, South Carolina
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Hiring Guide: How to Choose Top Online Reputation Management Services in the US
How do I choose the best reputation management company in the United States?
Enterprise reputation management spending in the U.S. exceeds $140B and is expected to reach $579.9B by 2035, driven by regulatory pressure and increased digital scrutiny.
With so many agencies operating in this space, choosing the right partner comes down to:
- Clear specialization
Look for demonstrated experience in reputation management, not generic digital marketing or PR. - Transparent methodology
The agency should explain how it monitors sentiment, manages reviews, improves search visibility, and handles crises. - Ethical practices
Confirm they avoid black-hat SEO, fake reviews, or content manipulation that could create long-term risk. - U.S. market expertise
Agencies should understand U.S. review platforms, media ecosystems, and consumer behavior. - Measurable results
See how success is tracked: sentiment shifts, review scores, visibility improvements, or response rates. - Dedicated account ownership
Ideally, you should have a clear point of contact.
What questions should I ask reputation management companies before hiring?
Use these questions to assess a reputation management agency in the USA before hiring:
Relevant Background
- What is your core reputation management methodology?
- Do you have experience in our industry and market niche? Can you share relevant case studies and their outcomes?
- What reputation surfaces do you cover and which customer engagement channels do you use?
Services and Processes
- What is your process for monitoring and responding to online reviews, especially negative feedback and complaints?
- What tools and workflwos do you use for customer relationship management (CRM), monitoring, drafting, reporting, and sentiment analysis?
- What governance do you use for brand voice, legal/compliance review, and approval controls before anything is published?
- What ethical and regulatory standards do you follow (e.g., no fake reviews, no review gating, FTC guidelines)?
Related to Your Project
- How do you tailor your approach to our brand and situation?
- How are communication and approvals handled for my project?
- How do you define, measure, and report success?
- Who owns the accounts/content/data, and what happens after the contract ends?
How long before I see results?
According to DesignRush’s ORM Maturity Framework, brands that proactively build trust recover up to three times faster from reputational damage than those that take a reactive approach.
In practice, timelines typically look like this:
- Review improvements and response impact: ~2-4 weeks
- Search result improvements: several months
- Crisis recovery (with a structured ORM plan): as little as 30 days
- Long-term reputation strengthening: ongoing, cumulative gains
Research from Reputation X shows that without a structured ORM strategy, reputation recovery can take 6-12 months or longer.
Brands supported by top reputation management companies with established monitoring, response protocols, and owned content often resolve issues faster.
- The most significant factors affecting speed include:
- Your existing online reputation
- Whether harmful content already ranks highly
- Competitive pressure in search results
- How integrated ORM is with SEO, PR, and customer experience
What industries benefit most from partnering with reputation management firms?
Reputation management delivers the greatest impact in industries where trust, reviews, and public perception directly influence buying decisions:
| Industry | Why Reputation Management Matters |
| Healthcare |
|
| Hospitality & Travel |
|
| Legal, Accounting, and Consulting Services |
|
| Ecommerce & Retail |
|
| Financial Services & Insurance |
|
| Automotive & Home Services |
|
Does every business need reputation management?
Every company is judged by how it’s perceived, especially online, which is why reputation management has become a business essential.
Here’s why you may want to consider hiring a reputation management firm:
- Trust influences choice: Customers favor brands seen as honest, reliable, and transparent.
- Reviews impact revenue: Ratings and feedback directly impact conversions and sales.
- Negative signals spread fast: Unmanaged complaints quickly erode your company’s credibility.
- Reputation affects visibility: Reviews influence search rankings and discoverability.
- Response matters: How you handle issues often matters more than the issue itself.
- Stakeholders are watching: Talent, partners, and investors will assess your reputation before committing.
- Reputation wins: In competitive markets, trust becomes the deciding factor.
How to find the best reputation management agencies in the USA on DesignRush that fit your budget?
We’ve curated a list of top reputation management companies on DesignRush across multiple price points, so you can identify a vendor that's within your budget.
| High budget: $50,000+ |
|
| Low budget: $25,000-$50,000 |
|
Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.
Why People Trust DesignRush
Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding reputation management companies in United States. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.
Learn more about DesignRush Agency Ranking Methodology.
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Online Reputation Management FAQs
What does a reputation management company do?
Reputation management directly affects revenue and trust.
Reputation management typically includes:
- Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
- Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
- Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
- Crisis and issue response to contain negative press, complaints, or reputational risks
- Content and presence management to ensure brand-owned channels accurately reflect company values and messaging
In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions.
How much do reputation management companies in the USA charge?
Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect:
- Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
- Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
- Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
- Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
- Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.
Can a business rebuild trust after reputational damage?
Yes, they can absolutely rebuild trust after reputational damage.
Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.
Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.
If you’re in this situation, a reputation management agency will help you do the following:
- Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
- Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
- Respond transparently with explicit acknowledgment and visible corrective actions.
- Engage directly with feedback to demonstrate accountability and regain confidence.
- Reinforce positive trustsignals by amplifying verified reviews, testimonials, and earned coverage.
What’s the difference between brand management and reputation management?
Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates. Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior.
Here’s a more detailed breakdown of their differences:
| Brand Management | Reputation Management |
|
|
With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth.
Is reputation management different for small businesses vs. large enterprises?
Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.
For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.
With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:
- Monitoring and responding to reviews
- Local search visibility and credibility
- Consistent customer experience and feedback
As for large enterprises, reputation management operates at a broader level. It typically involves:
- Cross-functional coordination across PR, legal, HR, and leadership
- Ongoing media and sentiment monitoring
- Governance, leadership visibility, and crisis preparedness
About The Author and Expert Reviewer
Jelena Relić has hundreds of top-ranking articles and a lifestyle & culture magazine she calls The MAN. She gained valuable content and SEO experience working at Digital Circle and Neil Sahota, which she now uses to deliver top-quality B2B content at DesignRush, particularly in the creative industry.
Mariana Delgado is the Head of Marketing at DesignRush, with more than ten years of experience across digital marketing, sales management, search, and video advertising. Since joining DesignRush, she has delivered 3× site-traffic growth and 2× growth in monthly revenue by building scalable, performance-led programs that connect acquisition, content, and brand across channels. Her campaigns have achieved a 5:1 ROAS.
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