Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Erase.com
VerifiedVerified by the DesignRush team for authenticity and credibility.Your Negative Content Solution Starts Here.
Since 2012, we have specialized in reputation management and content removal. We help individuals and businesses remove negative online content such as articles, images, videos, blogs, and mugshots. With 50+ Reputation Specialists, we focus on fast, discreet support and measurable results...
Top Services:
- Reputation Management
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsErase.com Services
Data sourced from the agency's DesignRush profileLegal Industry Real Estate Industry Nonprofit Organization
Erase.com Reviews & Testimonials
Beth Pauchnik's Review Sourced from Google
Our concern was maintaining the privacy and integrity of our personal information. The Erase team was exceptional to work with. Chantelle was professional, responsive, and service-oriented. I would highly recommend the Erase team.
Cody H's Review Sourced from Google
I've worked with a handful of these types of companies, and Erase.com is by far the most effective for disputes that I've used yet. Yes, they may be a bit pricier than others, but the results speak for themselves. In just a month of service, they've improved the star rating on 8 of our 12 offices (3 locations are 5 stars already and can't improve). Even 1 of our offices improved from a 4.5 to 4.8.
Omer Reiner's Review Sourced from Google
We've been working with these guys for several years now to help manage our online reviews. They've been great to work with and we have had much success with them. Thank you!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWowbix is an affordable digital marketing company based in Paramus, NJ. It proudly helps local and multinational businesses effectively market their products/services online...
Top Services:
- Digital Marketing
- Web Design
- WordPress Website Design
- SEO
- Social Media Marketing
- Show more
- Location
- Paramus, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Jungle Creatives
VerifiedVerified by the DesignRush team for authenticity and credibility.Award WinnerRecipient of a Best Design Award for outstanding work.Jungle Creatives builds brands that stand out and digital products that perform combining strategic design, UI/UX, web development, and motion to drive real, measurable growth...
Top Services:
- Branding
- Web Design
- Web Development
- SEO
- Mobile App Development
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 45 Projects Listed
Looking for a marketing plan that will actually work for your business? We're here to help! We specialize in creating strategic, cost-effective plans that are specifically designed to help your business succeed. With years of experience in the industry, we know what it takes to get results. So if you're...
Top Services:
- Web Design
- Web Development
- Social Media Marketing
- Digital Marketing
- SEO
- Show more
- Location
- Lake Worth, Florida
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 11 Projects Listed
Denver Web Success is a web design firm that you can trust. Concentrating only on the Denver Colorado marketplace, Denver Web Success places great emphasis on personal service to provide top-quality web sites to our clients...
Top Services:
- SEO
- PPC
- Digital Marketing
- Reputation Management
- Web Design
- Show more
- Location
- Denver, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Sky SEO Digital works with a diverse range of clients from a variety of sectors. Our marketing gurus are ready to assist you in establishing a marketing strategy that will propel your company forward. Our services include a thorough consultation to assist in identifying gaps and possibilities and developing a...
Top Services:
- SEO
- Reputation Management
- Web Design
- WordPress Website Design
- Web Development
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Thrive Internet Marketing Agency is an industry-leading digital marketing service provider that delivers performance-driven marketing strategies. We have generated +2.4M conversions for SEO clients and over $14.6 million in revenue for eCommerce businesses (as of 2021)...
Top Services:
- Web Design
- Social Media Marketing
- PPC
- SEO
- Video Production
- Show more
- Location
- Arlington, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $125/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 20 Projects Listed
VOCTOS is an SEO and AI search (GEO) agency built for Arabic and English markets across the MENA region. We rank brands on Google and get them named inside ChatGPT, Google AI Overviews, Perplexity and Gemini. Google Premier Partner, 500+ projects across 22+ countries...
Top Services:
- SEO
- Digital Marketing
- PPC
- Social Media Marketing
- Content Marketing
- Show more
- Location
- Middletown, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $37/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
At NetReputation, our adept team of reputation specialists extends tailored support to both individuals and businesses, dedicated to fostering a favorable online reputation. With our dedicated team by your side, achieving your online goals becomes effortless while you're relieved of the workload...
Top Services:
- Public Relations
- SEO
- Branding
- Digital Marketing
- Social Media Marketing
- Show more
- Location
- Sarasota, Florida
- Number of Employees
- 50 - 99
Challenge.IS a USA based digital marketing agency that specializes in Web Design and SEO Services. What sets us apart is our guarantee: We back our SEO services with a guarantee of tangible results within 90 days or we'll work for free until achieved, providing peace of mind and assurance of success...
Top Services:
- SEO
- Email Marketing
- Digital Marketing
- eCommerce
- Business Consulting
- Show more
- Location
- Elizabeth, New Jersey
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- $1,000 - $10,000
At SBO Buzz, we are focused on supporting small business owners. Our goal is to help businesses that don't have big budgets and want to maximize value and impact. We work with small businesses of all sizes and have expertise with franchises and medical/dental/chiro/podiatry practices...
Top Services:
- WordPress Website Design
- PPC
- Digital Marketing
- SEO
- Reputation Management
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 5 Projects Listed
Design Monks is an experienced agency offering UI/UX, product design, MVP builds, and branding for startups and growing companies.Clients trust the agency for its consistent quality, practical thinking, and ability to turn early ideas into products that actually work, which is why many come back for...
Top Services:
- UI/UX Design
- Web Design
- Web Development
- Mobile App Development
- Managed Services
- Show more
- Location
- Jersey, Virginia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
516 Marketing Inc is a dedicated digital marketing company on helping brands elevate their online visibility and shine prominently across search engines...
Top Services:
- SEO
- Reputation Management
- Digital Marketing
- Public Relations
- Branding
- Show more
- Location
- Flint, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
PWA Media is a SEO Agency Utah. All aspects of WordPress Website Development, Designing and SEO are handled by us...
Top Services:
- SEO
- PPC
- Graphic Design
- Reputation Management
- Web Design
- Show more
- Location
- Salt Lake City, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Back2Basics is a boutique brand management agency specializing in advocating for the true small business owner, solopreneur, or local nonprofit chapter who could use an extra hand and guidance when it comes to brand design, messaging and content strategies, website design or maintenance, print marketing...
Top Services:
- Public Relations
- Reputation Management
- Branding
- Digital Strategy
- Video Production
- Show more
- Location
- Minneapolis, Minnesota
- Number of Employees
- Under 49
- Average Hourly Rate
- $129/hr
- Minimal Budget
- Under $1,000
We are providing businesses with scalable, extensible software and mobile applications to give them a competitive edge in the market...
Top Services:
- Mobile App Development
- Web Development
- Blockchain
- WordPress Website Design
- PPC
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
COMO Creatives is a Houston-based communications, public relations, branding, and marketing agency that helps organizations uncover what makes them unique and bring that story to life. We partner with commercial real estate developers, mixed-use destinations, hospitality brands, lifestyle companies, and...
Top Services:
- Public Relations
- Branding
- Digital Strategy
- Content Marketing
- Reputation Management
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
InterCode is an AI-first software engineering boutique specializing in multi-agent orchestration, sub-second Voice AI, and enterprise data platforms...
Top Services:
- Software Development
- AI Development
- Web Development
- Mobile App Development
- IT Services
- Show more
- Location
- Kennesaw, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 14 Projects Listed
Rhino Reviews works with businesses to protect their online reputation by growing and leveraging their online customer reviews. We're more than just software. We offer the only done-for-you review generation and reputation management program on the market. Our team acts as an extension of your marke...
Top Services:
- Reputation Management
- Public Relations
- Branding
- Social Media Marketing
- Digital Marketing
- Show more
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
We provide local businesses with the tools to improve their online presence and reputation and grow their bottom line...
Top Services:
- Social Media Marketing
- Digital Marketing
- Email Marketing
- Branding
- Web Design
- Show more
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- Under $1,000
Established in April 1996, Newell Ledbetter Advertising was founded with the aim of helping local professionals enhance their businesses with TV advertising. Over the years, we have developed an impressive client base, consisting of more than 70 private business owners and professionals in the dental and...
Top Services:
- Social Media Marketing
- Web Design
- Digital Marketing
- Advertising
- Reputation Management
- Show more
- Location
- Colorado Springs, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 5 Projects Listed
Reputation Pros helps high-profile and high-net-worth individuals improve and protect their online reputation. We help control the narrative on what others see when they search your name or business on the internet...
Top Services:
- Reputation Management
- Public Relations
- SEO
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $500/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Elliott Stares is the only British PR professional in Miami with global agency experience and more than 28 years of international public relations and marketing communications expertise in the luxury and lifestyle sector. ESPR was relocated to South Florida from London, after working on some of Europe's...
Top Services:
- Public Relations
- Branding
- Reputation Management
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
KreativHQ is a marketing company that helps small businesses and startups kickstart their business and boost their bottom line. Providing multiple services such as branding, photography, video, directory submissions services, social media, reputation management, website hosting, SEO, and more, KreativHQ has...
Top Services:
- Web Development
- Branding
- Video Production
- Creative Services
- Logo Design
- Show more
- Location
- Woodbury, Minnesota
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Removal Media is an online reputation management company, serving individuals and businesses from all around the globe to maintain and restore their online impression and reputation...
Top Services:
- Reputation Management
- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $500/hr
- Minimal Budget
- $1,000 - $10,000
Reputation Management AI is an AI-driven reputation management agency that empowers local businesses to enhance their online presence, manage reviews, and engage customers through intelligent automation and data-driven insights...
Top Services:
- Reputation Management
- Location
- Fremont, California
- Number of Employees
- 50 - 99
As a Full Service firm we’re here to handle Basic Directory Setup to Complete Design/ Digital Branding, Store Launch and Sales! Our Dedicated team is aware of Your business needs and we make ourselves available 7 days a week...
Top Services:
- Digital Marketing
- Web Development
- WordPress Website Design
- Web Design
- Content Marketing
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
57 Clicks is a family-owned Orlando Florida Full-Service Digital Marketing agency. Our team helps local and national brands grow by turning clicks into customers. Our digital marketing agency offers a wide variety of services including website design, SEO, video production, PPC and social media...
Top Services:
- SEO
- Web Design
- Digital Marketing
- PPC
- Social Media Marketing
- Show more
- Location
- Orlando, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $120/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
SEO Image is an award-winning New York City agency providing SEO, AI search optimization, local SEO, reputation management, PPC, and web design. Since 2002, the agency has helped established brands and growing businesses improve visibility and achieve measurable results...
Top Services:
- SEO
- Digital Marketing
- PPC
- Social Media Marketing
- Reputation Management
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
Go Fish Digital is a full service digital marketing agency specializing in SEO, PPC, content marketing, web design and more.We also worked with some of the international beauty brands...
Top Services:
- Digital Marketing
- CRO
- PPC
- Content Marketing
- Email Marketing
- Show more
- Location
- Raleigh , North Carolina
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Whether you're a startup looking to make a splash or an established business ready to level up, we have the solutions and the passion to help you succeed. Contact us today so we can learn more about your business needs...
Top Services:
- Web Design
- Digital Marketing
- Social Media Marketing
- Web Development
- Reputation Management
- Show more
- Location
- Homestead, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Dream Workers Tech is a digital growth agency specializing in ethical reputation management and performance-driven SEO. We help SaaS and technology-focused brands build trust, improve visibility, and convert credibility into sustainable growth across leading review and discovery platforms...
Top Services:
- Reputation Management
- SEO
- Digital Marketing
- Content Marketing
- Social Media Marketing
- Show more
- Location
- Elizabeth, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Labyrinth Brand Co is a digital agency that helps modern brands become clearer, more credible, and easier to discover online...
Top Services:
- SEO
- Web Design
- Reputation Management
- Branding
- Social Media Marketing
- Show more
- Location
- Plano, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Complex transformations succeed and organizations thrive with smart internal communications and organizational change management. Pivot Strategies helps you get there...
Top Services:
- Reputation Management
- Public Relations
- Location
- Edina, Minnesota
- Number of Employees
- Under 49
Here at Reach Marketing Group, A Brand Search Optimization Agency, combines cutting-edge AI technology with over 30 years of marketing expertise to optimize your Google Business Profile and enhance your brand reputation...
Top Services:
- Reputation Management
- SEO
- Location
- Mayfield, Kentucky
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
We offer professional SEO services located in Long Beach, New York that help websites increase their organic search score drastically in order to compete for the highest rankings even when it comes to highly competitive keywords...
Top Services:
- SEO
- Reputation Management
- CRO
- Digital Marketing
- PPC
- Show more
- Location
- Long Beach, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
MIS Services Inc Long Island digital marketing agency in Lindenhurst, NY since 2013. We deliver SEO, web design, PPC, content marketing, and AI search optimization (AEO/GEO) getting clients cited by ChatGPT, Google AI Overviews, and Perplexity. Specialty: HIPAA-safe healthcare marketing for medical, dental...
Top Services:
- Reputation Management
- Digital Strategy
- Web Design
- eCommerce Development
- Web Development
- Show more
- Location
- Lindenhurst, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Impact PR & Communications (IPR&C) is an award-winning national PR and strategic communications agency with a relentless commitment to creative campaigns that connect people and purpose. IPR&C was launched in 2014 with a singular goal: craft meaningful, results-driven public relations campaigns that are...
Top Services:
- Public Relations
- Reputation Management
- Content Marketing
- Branding
- Show more
- Location
- Lagrangeville, New York
- Number of Employees
- Under 49
Stand-Up.Marketing helps businesses grow through high-performing websites and bundled digital marketing solutions. We specialize in designing user-friendly, SEO-optimized websites combined with targeted services like PPC, email marketing, and local SEO. Whether youre a startup or established business, we...
Top Services:
- Web Design
- SEO
- PPC
- Email Marketing
- eCommerce Development
- Show more
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
MarcelHeap is a premier digital agency in USA, specializing in innovative design, development, and digital marketing solutions. We empower businesses to thrive in the digital era by crafting user-centric websites, scalable applications, and data-driven marketing campaigns...
Top Services:
- Logo Design
- Reputation Management
- Web Design
- eCommerce Development
- Web Development
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
We are a leading multicultural strategic branding agency specializing in creating a brands digital footprint, innovative communication engagements, and comprehensive community outreach strategies...
Top Services:
- Digital Services
- Graphic Design
- Branding
- Creative Services
- SEO
- Show more
- Location
- Ewa Beach, Hawaii
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Orange MonkE is a new-age and full service digital marketing agency empowering businesses with the most advanced services to build a stronger presence online. It has helped over 1000+ businesses over 40+ countries build a more dominating presence across digital platforms. With a team of leading industry...
Top Services:
- Digital Marketing
- Graphic Design
- Reputation Management
- Branding
- SEO
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
We're Milk & Honey PR, an agency shaped by our values, owned by our team, and bought in to by clients with purpose. We were created to cater to the growing calls for change in business. Milk & Honey is the land of opportunity. Opportunities for our team our clients, the media and the end consumer. Mainly...
Top Services:
- Public Relations
- Reputation Management
- Digital Marketing
- Branding
- Audio Production
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $220/hr
- Minimal Budget
- $25,000 - $50,000
Omni Media Consultings vision is to be the global catalyst for marketing transformation - leading enterprises into a future where every marketing decision is intelligent, every campaign is impactful, and every customer interaction is meaningful...
Top Services:
- Digital Marketing
- PPC
- SEO
- CRO
- Email Marketing
- Show more
- Location
- Buffalo, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 2 Projects Listed
We show your customers how awesome you are with captivating website design, reputation management, lead generation, and Search Engine Optimization (SEO)...
Top Services:
- Web Design
- Reputation Management
- SEO
- Location
- San Tan Valley, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Cicospace is a video production company dedicated exclusively to keynote speakers, specializing in demo reels and bureau-ready speaker video assets. Cicospace is typically chosen by speakers focused on building a long-term keynote career...
Top Services:
- Public Relations
- Reputation Management
- Graphic Design
- Video Production
- Audio Production
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- $10,000 - $25,000
Florida AI search (GEO), SEO, and web design agency in Titusville. We get local businesses named by ChatGPT, Gemini, and Google AI Overviews, ranked in the map pack, and converting on fast websites. Publisher of the Florida Local Search Index. Month-to-month plans, no contracts...
Top Services:
- SEO
- Web Design
- AEO
- CRO
- PPC
- Show more
- Location
- Titusville, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Our main office is located in Boulder, nestled in the foothills of the breathtaking Colorado Rocky Mountains. Come here on any particular day of the week, and you'll find our team working hard to ensure our clients are portrayed in a positive light online. At Defamation Defenders, we take pride in our work...
Top Services:
- Reputation Management
- Public Relations
- Branding
- SEO
- Business Consulting
- Show more
- Location
- Boulder, Colorado
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
BrandAmplifi gives multi-location businesses one AI-powered platform to run their online presence. It watches reviews across 200+ sites and drafts replies, requests new reviews from happy customers, keeps listings accurate on 80+ directories, schedules social posts, and tracks how each location ranks in local...
Top Services:
- Reputation Management
- AEO
- SEO
- Social Media Marketing
- Digital Marketing
- Show more
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Full-service digital marketing & advertising agency that delivers innovative, creative, and modern solutions...
Top Services:
- Web Design
- SEO
- Social Media Marketing
- Reputation Management
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
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Online Reputation Management FAQs
What does a reputation management company do?
Reputation management directly affects revenue and trust.
Reputation management typically includes:
- Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
- Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
- Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
- Crisis and issue response to contain negative press, complaints, or reputational risks
- Content and presence management to ensure brand-owned channels accurately reflect company values and messaging
In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions.
How much do reputation management companies in the USA charge?
Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect:
- Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
- Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
- Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
- Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
- Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.
Can a business rebuild trust after reputational damage?
Yes, they can absolutely rebuild trust after reputational damage.
Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.
Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.
If you’re in this situation, a reputation management agency will help you do the following:
- Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
- Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
- Respond transparently with explicit acknowledgment and visible corrective actions.
- Engage directly with feedback to demonstrate accountability and regain confidence.
- Reinforce positive trustsignals by amplifying verified reviews, testimonials, and earned coverage.
What’s the difference between brand management and reputation management?
Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates. Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior.
Here’s a more detailed breakdown of their differences:
| Brand Management | Reputation Management |
|
|
With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth.
Is reputation management different for small businesses vs. large enterprises?
Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.
For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.
With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:
- Monitoring and responding to reviews
- Local search visibility and credibility
- Consistent customer experience and feedback
As for large enterprises, reputation management operates at a broader level. It typically involves:
- Cross-functional coordination across PR, legal, HR, and leadership
- Ongoing media and sentiment monitoring
- Governance, leadership visibility, and crisis preparedness
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