Looking for the best reputation management companies in the USA to protect and strengthen your brand? We’ve curated a list of top agencies backed by a 4.5 average rating from 404 verified reviews. Compare them by budget or services to find the best reputation management agency for your needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Erase.com
VerifiedVerified by the DesignRush team for authenticity and credibility.Your Negative Content Solution Starts Here.
Since 2012, we have specialized in reputation management and content removal. We help individuals and businesses remove negative online content such as articles, images, videos, blogs, and mugshots. With 50+ Reputation Specialists, we focus on fast, discreet support and measurable results...
Top Services:
- Reputation Management
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsErase.com Services
Data sourced from the agency's DesignRush profileLegal Industry Real Estate Industry Nonprofit Organization
Erase.com Reviews & Testimonials
Beth Pauchnik's Review Sourced from Google
Our concern was maintaining the privacy and integrity of our personal information. The Erase team was exceptional to work with. Chantelle was professional, responsive, and service-oriented. I would highly recommend the Erase team.
Cody H's Review Sourced from Google
I've worked with a handful of these types of companies, and Erase.com is by far the most effective for disputes that I've used yet. Yes, they may be a bit pricier than others, but the results speak for themselves. In just a month of service, they've improved the star rating on 8 of our 12 offices (3 locations are 5 stars already and can't improve). Even 1 of our offices improved from a 4.5 to 4.8.
Omer Reiner's Review Sourced from Google
We've been working with these guys for several years now to help manage our online reviews. They've been great to work with and we have had much success with them. Thank you!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews12AM Agency helps local service businesses move from inconsistent lead flow to predictable, high-quality lead generation using AI visibility, Google Maps, and conversion systems...
Top Services:
- Digital Strategy
- Digital Marketing
- Digital Services
- Content Marketing
- SEO
- Show more
- Location
- Dallas, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $195/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 5 Projects Listed
Crackle PR
VerifiedVerified by the DesignRush team for authenticity and credibility.B2B Tech PR Agency Specializing In AI Visibility And Generative Engine Optimization
Crackle PR is a B2B tech PR agency that helps companies get cited not just mentioned by AI search engines, journalists, and industry analysts...
Top Services:
- Public Relations
- Reputation Management
- Location
- Boston, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $500/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCrackle PR Services
Data sourced from the agency's DesignRush profileSchneider Electric G-P Chevron Artlist Cologix Vena Solutions Coro Netmore Bay Cites Sleepcycle
5WPR, an integrated marketing and public relations firm, offers services to drive value and growth for its clients. The firm focuses on crafting customized PR and marketing campaigns to attract and engage target audiences while aligning with clients' brand ambitions...
Top Services:
- Public Relations
- Digital Marketing
- Social Media Marketing
- SEO
- PPC
- Show more
- Location
- New York City, New York
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $175/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 7 Projects Listed
Apptechies is a USA-based mobile app and web development agency delivering innovative, scalable, and high-performance digital solutions. With 250+ experts and 1500+ successful global projects, we specialize in mobile apps, websites, AI solutions, UI/UX design, and enterprise software...
Top Services:
- Mobile App Development
- Blockchain
- IoT
- Web Development
- UI/UX Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 30 Projects Listed
DLPR is a nationally renowned financial public relations firm that collaborates with communications partners for industry leaders in professional services, asset and wealth management, fintech/B2B technology, blockchain/crypto, and finance...
Top Services:
- Public Relations
- Reputation Management
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $400/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 2 Projects Listed
We are a network of Public Relations agencies that will help you in 80+ countries to tell your story, enter foreign markets, launch your products and services, or just send your business news to the media...
Top Services:
- Public Relations
- Branding
- Content Marketing
- Event Marketing
- Reputation Management
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
PM Solutions specializes in advertising and content marketing for social media, websites, print, radio, billboards and blogposts. The focus is on brand promotion, SEO, increasing visibility, digital advertising and increasing target engagement...
Top Services:
- Creative Services
- Public Relations
- Design Services
- Content Marketing
- Web Development
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $65/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
La Visual is a branding agency for startups launching new products and medium-sized businesses that need to rebrand. Our proven process is driving results in the age of AI, which allows us to work with restrictive budgets while delivering stellar quality...
Top Services:
- Branding
- Logo Design
- Video Marketing
- Content Marketing
- Digital Marketing
- Show more
- Location
- Pasadena, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
If you're a company in growth mode (pre-IPO, raising capital, M/A), in a regulated or consumer industry, we're the agency for you. As a boutique PR firm, we pair executive PR expertise with your business goals. Inc. Power Partner since 2023, Clutch's Top Los Angeles Boutique PR Agency...
Top Services:
- Public Relations
- Reputation Management
- Content Marketing
- eCommerce
- Digital Marketing
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
- Minimal Budget
- $50,000 & Up
- Portfolios Count
- 6 Projects Listed
At BHMarketer, we specialize in reputation management, press releases, and Google review removal, focusing exclusively on enhancing your brand's online presence. Our team is committed to delivering personalized ORM solutions that restore and protect your reputation, ensuring your business maintains a positive...
Top Services:
- SEO
- PPC
- Reputation Management
- Location
- Sheridan, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Reputation Pros helps high-profile and high-net-worth individuals improve and protect their online reputation. We help control the narrative on what others see when they search your name or business on the internet...
Top Services:
- Reputation Management
- Public Relations
- SEO
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $500/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Arketi Group is an integrated B2B marketing and PR agency that helps technology companies generate revenue and accelerate growth. We combine strategy, public relations, digital marketing, branding, web, content, workplace communications, and demand generation to build visibility, strengthen market position...
Top Services:
- Digital Marketing
- Public Relations
- Branding
- Web Design
- Web Development
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Portfolios Count
- 3 Projects Listed
Snow Monkey is a full-service online reputation management firm that helps individuals and businesses protect, repair, and grow their digital presence...
Top Services:
- Reputation Management
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
The Key is a boutique PR agency based in San Francisco, built for companies at pivotal moments, from early-stage startups to public companies navigating growth, launches, or reputation shifts. We translate complex technology, finance, and consumer stories into narratives that resonate with investors...
Top Services:
- Public Relations
- Reputation Management
- Creative Services
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
New-York based PR firm, leveraging traditional PR strategies with new digital tactics, harnessing the power of social media, and working with you to elevate your brand...
Top Services:
- Creative Services
- Public Relations
- Branding
- Social Media Marketing
- Reputation Management
- Show more
- Location
- New City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
8 Insights is an international consultancy providing strategic communications, corporate reputation management, and technology solutions with a focused advisory practice in financial services, asset management, and technology. Operating across offices in Hong Kong, Singapore, India, and the United States, the...
Top Services:
- Public Relations
- Reputation Management
- Branding
- Design Services
- Graphic Design
- Show more
- Location
- California Pines, California
- Number of Employees
- 100 - 249
One of the few YouTube editing agencies that actually delivers professionally, consistently, and always with the long game in mind. That's the standard we've held across 100+ clients...
Top Services:
- Video Production
- Video Marketing
- Content Marketing
- Audio Production
- Digital Strategy
- Show more
- Location
- Albuquerque, New Mexico
- Number of Employees
- Under 49
- Average Hourly Rate
- $23/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 5 Projects Listed
MIS Services Inc Long Island digital marketing agency in Lindenhurst, NY since 2013. We deliver SEO, web design, PPC, content marketing, and AI search optimization (AEO/GEO) getting clients cited by ChatGPT, Google AI Overviews, and Perplexity. Specialty: HIPAA-safe healthcare marketing for medical, dental...
Top Services:
- Reputation Management
- Digital Strategy
- Web Design
- eCommerce Development
- Web Development
- Show more
- Location
- Lindenhurst, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Matter Consulting is the home of Steven Morris’ brand, culture, and business advisory work. Steven has been a trusted advisor to more than 3,000 business leaders at more than 250 global, national, and regional brands since 1994...
Top Services:
- Branding
- Reputation Management
- Business Consulting
- Market Research
- Digital Strategy
- Show more
- Location
- San Diego, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $200/hr
- Minimal Budget
- $10,000 - $25,000
We're Milk & Honey PR, an agency shaped by our values, owned by our team, and bought in to by clients with purpose. We were created to cater to the growing calls for change in business. Milk & Honey is the land of opportunity. Opportunities for our team our clients, the media and the end consumer. Mainly...
Top Services:
- Public Relations
- Reputation Management
- Digital Marketing
- Branding
- Audio Production
- Show more
- Location
- San Francisco, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $220/hr
- Minimal Budget
- $25,000 - $50,000
Boost your business with the Seattle Organic SEO team! As one of Seattle's premier digital marketing agencies, we provide all you need to achieve an impressive online presence. From SEO and PPC advertising (Adwords, Facebook Ads & more) to Email Marketing Services and Social Media Management - shine brighter...
Top Services:
- Content Marketing
- PPC
- SEO
- Digital Strategy
- Social Media Marketing
- Show more
- Location
- Seattle, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
2L Communication Agency has been specializing in IT brands and companies' promotion for 20 years...
Top Services:
- Creative Services
- Social Media Marketing
- Reputation Management
- Public Relations
- Content Marketing
- Show more
- Location
- Moscow, Pennsylvania
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
The Big Mouth PR is a loud-by-design brand & PR studio for the founders, executives and brands who refuse to be the best-kept secret...
Top Services:
- Digital Services
- Public Relations
- Branding
- Reputation Management
- Media Buying
- Show more
- Location
- Bloomington, Minnesota
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $149/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Vix Media Group empowers businesses by providing expert guidance for organic growth. Our team of industry professionals collaborates to deliver impactful, results-driven campaigns. We build meaningful partnerships, focusing on our clients unique goals to drive significant outcomes...
Top Services:
- SEO
- Media Buying
- PPC
- Digital Services
- Digital Marketing
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $10,000 - $25,000
Marketing & Advertising Solutions for Small Business...
Top Services:
- Social Media Marketing
- Digital Marketing
- PPC
- WordPress Website Design
- Digital Services
- Show more
- Location
- Peoria, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Marketing Powered is a Florida based growth marketing agency delivering AI driven SEO, PPC, lead generation, web development, social media campaigns, and reputation management for businesses across the United States...
Top Services:
- Reputation Management
- Web Development
- Digital Marketing
- SEO
- PPC
- Show more
- Location
- Palm Beach Gardens, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Rechkemmer Marketing is a Waterloo, Iowa SEO and digital marketing agency helping B2B technology, SaaS, and local service businesses improve visibility across Google and AI search through SEO, content strategy, technical optimization, local search, AI visibility, and measurable organic growth...
Top Services:
- SEO
- AEO
- Content Marketing
- Digital Marketing
- WordPress Website Design
- Show more
- Location
- Waterloo, Iowa
- Number of Employees
- Under 49
- Average Hourly Rate
- $85/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
WhizCrow is a technology-driven Online Reputation Intelligence and Management and Trust and Safety agency built for companies of all sizes, where reputation isn't a cost centre-it's a strategic imperative protecting and catalysing revenue...
Top Services:
- Reputation Management
- Digital Marketing
- Customer Support
- SEO
- Social Media Marketing
- Show more
- Location
- Newark, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $1,000 - $10,000
Our business model focuses on forming long-term business relationships, providing results based on goals, excellent customer experience and a constant implementation of innovative services, strategies and tactics...
Top Services:
- Digital Marketing
- Social Media Marketing
- SEO
- Digital Services
- Digital Strategy
- Show more
- Location
- Miami, Florida
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
Propel your business forward with digital marketing services from Flybolt. From PPC management to strategic marketing consultation, we have a comprehensive toolkit for engineering your success. Want to avoid the nuts & bolts of marketing? Put us in the driver seat to steer your marketing operations. Have ace...
Top Services:
- Digital Marketing
- Reputation Management
- PPC
- Web Development
- SEO
- Show more
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
End-to-End IT Solutions for Modern Business. From strategic planning to hands-on execution, we cover the full spectrum of technology services your business needs...
Top Services:
- Digital Services
- Branding
- Reputation Management
- Digital Strategy
- Product Design
- Show more
- Location
- Sacramento, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
INK Communications Co. is a top US-based PR agency for energy and B2B tech companies. With over 20 years of experience, INK helps high-growth companies in North America stand out through integrated programs that elevate brand stories, build industry authority, and drive measurable results...
Top Services:
- Public Relations
- Content Marketing
- Digital Marketing
- Reputation Management
- Social Media Marketing
- Show more
- Location
- Austin, Texas
- Number of Employees
- Under 49
Narrows Web Co. builds websites for contractors and home-service businesses and helps them get found on Google and in AI search. Based in Gig Harbor, WA, serving Pierce, Kitsap and Thurston counties. Every site is hand designed, with a page for every service and town you cover, and most go live in about a...
Top Services:
- Web Design
- Web Development
- WordPress Website Design
- SEO
- AEO
- Show more
- Location
- Gig Harbor, Washington
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Looking for a website that captivates customers? We create standout websites for brands like yours that attract more customers, outperform competitors, and help you bring in top talent...
Top Services:
- Digital Services
- Reputation Management
- Digital Strategy
- Web Design
- UI/UX Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $350/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Global collaboration and expansion does not need to be complicated. At Elite Precision Consulting, we help organizations enter and penetrate global markets with both ease, strategy and peace of mind. With nearly 2 decades of international business management experience, we place value on creating synergistic...
Top Services:
- Business Consulting
- BPO
- Reputation Management
- Customer Support
- Market Research
- Show more
- Location
- Seattle, Washington
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $125/hr
After Comma is a PR and communications agency for tech, AI, and SaaS companies across the US, UK, and EU...
Top Services:
- Public Relations
- Branding
- Reputation Management
- Event Marketing
- Content Marketing
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
TechWaves is an international PR agency helping Web3, AI, fintech, and cybersecurity companies earn trust, build visibility, and scale globally. We turn complex tech into compelling stories that drive real impact across media, markets, and investors...
Top Services:
- Public Relations
- Reputation Management
- Digital Strategy
- Digital Marketing
- Branding
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Firecracker PR is a new generation public relations agency that helps companies get known. For over 20 years, their proven 5-step process called Ignites has helped organizations large and small get the press they deserve. Firecracker's "Ignites" 5-step process has been helping brands get media coverage for...
Top Services:
- Public Relations
- Reputation Management
- Content Marketing
- SEO
- Social Media Marketing
- Show more
- Location
- Brea, California
- Number of Employees
- Under 49
- Average Hourly Rate
- $250/hr
- Minimal Budget
- $1,000 - $10,000
IECAN builds AI-ready websites, intelligent intake systems, and Answer Engine Optimization (AEO) for professional service firms. We serve law firms, CPAs, financial advisors, insurance agents, recruiters, and more. Every site is hand-coded and structured for AI citation by ChatGPT, Google AI Overviews...
Top Services:
- Web Development
- Web Design
- Digital Strategy
- SEO
- Digital Marketing
- Show more
- Location
- Rathdrum, Idaho
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Grow Local Flow helps Jacksonville and St. Augustine small businesses rank higher in Google Maps and the Local 3-Pack. We specialize in Local SEO, Google Business Profile optimization, custom website design, AI search optimization (GEO), and Google Ads.Services include on-page SEO, schema markup, citations...
Top Services:
- Digital Services
- Digital Strategy
- Web Design
- Web Development
- Digital Marketing
- Show more
- Location
- Saint Johns, Florida
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
With a network of 150K+ content placement sites, Adsy enables data-driven link building, digital PR, and content distribution at scale. We focus on measurable ROI, transparency, and long-term partnerships helping our clients grow visibility and authority across competitive markets...
Top Services:
- Public Relations
- Reputation Management
- Email Marketing
- SEO
- CRO
- Show more
- Location
- Lewes, Delaware
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Intentional Marketing is an expert in assisting firms to realize their marketing objectives. Our experienced team has the knowledge, resources, and experience to develop a complete approach that will maximize your reach and influence. Our offerings include of content marketing, digital marketing, SEO, and...
Top Services:
- Digital Strategy
- Digital Marketing
- Content Marketing
- Public Relations
- Reputation Management
- Show more
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $125/hr
- Minimal Budget
- $1,000 - $10,000
Turn Traffic into High-Converting SalesBoost your brand's growth with a simple, proven formula: More Awareness + More Engagement = More Sales.Accelerated Traffic & Revenue: Get tailored digital marketing campaigns designed specifically to attract and convert qualified buyers...
Top Services:
- Social Media Marketing
- Digital Services
- Branding
- Reputation Management
- Digital Strategy
- Show more
- Location
- Milwaukee, Wisconsin
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Digital Tech is a full-service digital solutions company helping businesses, brands, entrepreneurs, and authors grow online...
Top Services:
- Digital Services
- Graphic Design
- Reputation Management
- Design Services
- Web Design
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
VenPro Solutions helps service-based businesses turn their websites and marketing into consistent growth engines. We focus on clean design, clear messaging, and performance-driven strategy so clients dont just get traffic, they get results...
Top Services:
- Graphic Design
- Video Production
- Digital Strategy
- Reputation Management
- Design Services
- Show more
- Location
- El Paso, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
We are a HighLevel Agency providing Expert Certified GoHighLevel Developers who design, build, and optimize your CRM, funnels, automations, and SaaS platforms so you can focus on growing your business instead of struggling with tech...
Top Services:
- CRO
- CRM Consulting
- Web Development
- Email Marketing
- Reputation Management
- Show more
- Location
- California, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
When patients ask ChatGPT, Google, or Claude who to see, we make sure your practice is the answer. More recommendations, more booked appointments, more revenue, all on a website built for HIPAA...
Top Services:
- AEO
- SEO
- Web Design
- Web Development
- Reputation Management
- Show more
- Location
- Phoenix, Arizona
- Number of Employees
- Under 49
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $1,000 - $10,000
Nikia Media is a specialized AEO (Answer Engine Optimization) consultancy based in South Florida. We help established service businesses become the trusted answer in AI-driven search engines like ChatGPT, Gemini, and Googles AI results...
Top Services:
- Digital Marketing
- Branding
- Content Marketing
- Email Marketing
- Affiliate Marketing
- Show more
- Location
- Coral Springs, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $1,000 - $10,000
From creating and optimizing your website to stepping in as your Marketing partner, Fellswood Creative helps you grow your business and achieve your goals...
Top Services:
- WordPress Website Design
- Web Design
- Web Development
- Logo Design
- Graphic Design
- Show more
- Location
- Melrose, Massachusetts
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
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Online Reputation Management FAQs
What does a reputation management company do?
Reputation management directly affects revenue and trust.
Reputation management typically includes:
- Monitoring brand sentiment across search engines, review platforms, social media, news sites, and online communities
- Managing reviews and ratings, including responding to feedback and encouraging positive customer experiences
- Improving search visibility by promoting favorable content and addressing harmful or misleading material when appropriate
- Crisis and issue response to contain negative press, complaints, or reputational risks
- Content and presence management to ensure brand-owned channels accurately reflect company values and messaging
In the U.S., 67.7% of consumers say online reviews influence purchasing decisions, and buyers read an average of 9-10 reviews before making a purchase. Poor brand perception can cost businesses up to 14.7% in lost revenue, while positive reviews increase trust and conversions.
How much do reputation management companies in the USA charge?
Reputation management pricing in the United States ranges between $100 and $500 per hour or $5,000 and $20,000 per engagement. Final billing will depend on agency scope, engagement size, and time commitment. Here’s what you can expect:
- Average hourly rate: According to DesignRush data, the top reputation management firms charge an average of $107 per hour.
- Lower minimum budgets: 19.5% of agencies accept projects with a minimum budget under $1,000.
- Higher minimum budgets: Only 0.7% of agencies require a minimum project budget of $50,000, showing that fewer agencies operate at that entry point.
- Typical engagement cost: Online reputation management solutions generally range from $5,000 to $20,000.
- Time commitment: These engagements typically involve 50-200 hours spread over several months, depending on the scope and complexity.
Can a business rebuild trust after reputational damage?
Yes, they can absolutely rebuild trust after reputational damage.
Research shows that 90% of consumers trust brands more when they openly acknowledge mistakes, and thoughtful responses to negative reviews lead 33% of customers to update or remove critical feedback.
Companies with mature reputation management strategies recover up to three times faster, often within weeks rather than months, by addressing issues head-on instead of staying silent.
If you’re in this situation, a reputation management agency will help you do the following:
- Assess the impact by tracking sentiment, reviews, customer churn, and revenue signals.
- Align internal stakeholders so leadership, legal, PR, and support teams share one consistent response.
- Respond transparently with explicit acknowledgment and visible corrective actions.
- Engage directly with feedback to demonstrate accountability and regain confidence.
- Reinforce positive trustsignals by amplifying verified reviews, testimonials, and earned coverage.
What’s the difference between brand management and reputation management?
Brand management and reputation management influence how a company is perceived, but they serve different purposes. Specifically, brand management focuses on the image a company intentionally creates. Reputation management, on the other hand, reflects how a company is actually perceived based on real-world behavior.
Here’s a more detailed breakdown of their differences:
| Brand Management | Reputation Management |
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With 81% of US consumers saying they must trust a brand before buying, both brand management and reputation management play a crucial role in revenue and growth.
Is reputation management different for small businesses vs. large enterprises?
Yes, reputation management looks very different for small businesses and large enterprises, mainly due to visibility and risk exposure.
For small businesses, it’s highly immediate and localized. Most customers discover small brands through search results and reviews, and 90% of consumers say positive reviews influence their buying decisions.
With fewer brand touchpoints and limited margin for error, even a small number of negative reviews can directly impact sales. As a result, these companies have their reputation management provider focus on:
- Monitoring and responding to reviews
- Local search visibility and credibility
- Consistent customer experience and feedback
As for large enterprises, reputation management operates at a broader level. It typically involves:
- Cross-functional coordination across PR, legal, HR, and leadership
- Ongoing media and sentiment monitoring
- Governance, leadership visibility, and crisis preparedness
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