Ryan Gallager Review from Google

1.0★

Ryan Gallager's Review Sourced from Google

Beyond useless and straight up negligent. Failed to update/patch our website and left it in a vulnerable, insecure state for years. Keep looking.

AG Dodd Review from Google

5.0★

AG Dodd's Review Sourced from Google

ON BEHALF OF RTD LOGISTICS ... As a small Minority Business Enterprise (MBE) and B2B company in the Service industry, we are both grateful for and thrilled with inSegment’s work to redevelop and redesign our website, our core business driver. At the very start of our project, we were immediately impressed when inSegment’s VP of Client Success Ilona R. took the time to drive 1.5 hours and conduct in-person, onsite interviews with our team-- both executive management and employees-- in an effort to educate herself and inSegment about our business before the project kick-off. Once the project was underway three (3) qualities instantly secured our respect: [1] technical expertise from domain propagation/ hosting to wire framing and SEO [2] proactive suggestions to improve the site User Experience (UX) and Customer Experience (CX) and finally [3] inSegment senior management’s attendance in all agency-client meetings, a significant investment in time. Overall, and most importantly, the results from our post- website relaunch speak volumes about our experience with inSegment: we EXCEEDED all our Success Criteria and KPIs! [Abaigeal D, RTD Marketing Director]

DelOneFCU Review from Google

5.0★

DelOneFCU's Review Sourced from Google

A team that really cares to help a business perform optimally with their SEO. Highly recommend!

Brianna Greene Review from Google

4.0★

Brianna Greene's Review Sourced from Google

I havent used there services but the receptionist is always pleasant and everyone in the office is very accommodating

Kathleen Calabrese Review from Google

5.0★

Kathleen Calabrese's Review Sourced from Google

Newbird Design is a wonderful company staffed and owned by responsive, creative and supportive people. I can not recommend them more highly.

Jane Stoyle Review from Google

5.0★

Jane Stoyle's Review Sourced from Google

We highly recommend working with the Newbird team! Working with Lucy and Jamie on our yearly magazine is a pleasure. Their creativity and attention to detail are unmatched, and their willingness to go the extra mile is appreciated.

Rosanna Berardi Review from Google

5.0★

Rosanna Berardi's Review Sourced from Google

My law firm was in need of a new website with a more modern look and feel. After meeting with several web designers in the Buffalo area, Newbird certainly left a lasting impression and was the perfect fit for what we were looking for. We couldn’t be happier with the look and feel of the website and our SEO and conversions have significantly improved because of it. We also use Newbird for our ongoing marketing needs and Lindsay has always been very insightful. I would highly recommend Newbird to anyone looking for web design and digital marketing services.

Waris Ali Review from Google

1.0★

Waris Ali's Review Sourced from Google

I applied for an SEO Specialist position and received a rejection email without any interview or initial discussion. While I understand that companies receive many applications, it would be helpful for candidates to receive more transparency regarding the selection process and the key qualifications being prioritized. I appreciate the response but was disappointed not to have the opportunity to discuss my experience and skills.

Mario Inchausti Review from Google

1.0★

Mario Inchausti's Review Sourced from Google

Perhaps there are other things they do well. We hired 829 to build our website & it was by far one of the most ridiculous experiences I’ve ever faced. Staff was incompetent & condescending for good measure. They took a year and change to deliver a site that is horrifyingly unstable. Horrible.Edit: so many 5 star reviews should make one suspicious. They gave me more attention in an effort to get me to delete this review than when we genuinely needed it. Really horrible organization and I use my experience with them often as a cautionary tale. To recap: 829 offered services they were unqualified to deliver, overcharged for those and spent more time trying to upsell and pad their team with as many warm bodies as they could charge us for. Still salty about it…

Caitlin Walker Review from Google

5.0★

Caitlin Walker's Review Sourced from Google

Our team chose 829 after interviewing many agencies for the complete rebrand, new website build, SEO improvements, and PR guidance and strategy. Collaborating on the design of the website was surprisingly productive, we needed one or two additional rounds then was first planned and we ended up with a design we all agreed delivered on the requested notes. From brand to website, clean and fresh aesthetic. Our SEO performance was immediately light years improved and continued to grow. The team brought excellent ideas forward and worked well with our opinionated colleagues with clear vision and preferences. I personally enjoyed the 829 staff assigned to our projects and appreciated the ease of working with them through delivery and post delivery management. I would hire them again and I would recommend them without hesitation.

RJ Rodriguez Review from Google

1.0★

RJ Rodriguez's Review Sourced from Google

*UPDATE*2/25: I received a voicemail from Gary this morning. This was the first time ever I’ve been reached out to by this company. Its odd how a bad review will spring someone to action! Gary’s voicemail didn’t apologize for dropping the ball. He acted like I had requested a call minutes before! Either way, if he was aware of this fiasco or not- the fact that their process is unorganized and delayed (at the very least) should not be common practice. Since I made my decision last night not to partner with Tallwave- I will NOT be reaching back out. So any response to this review stating that they called me (after the fact!) is irrelevant.2/24: I reached out through their online email platform through their website over a week ago and they never called me. I followed up twice this week and still no correspondence. My email and phone number that I provided is correct. No hard feelings on my part- I'm moving on but if they can't reach out to a prospect within a week then naturally I question the quality of their advertised services. In my opinion, I should have at least been given a call back within 24 hours.... even if its a generic call to schedule something in the future, I would be satisficed. Zero stars if possible....This is not how I choose to run my business so I see it as dodging a bullet!

VTantony bernal Review from Google

5.0★

VTantony bernal's Review Sourced from Google

Beautiful building and office. Kind people with alot of knowledge. The office is very easy to find. I had the pleasure of meeting Jarod Bailey a tech entrepreneur with a strong foundation in biz development. He's somewhat of a legend in my book and a master builder. Great place to rub shoulders with brilliant minds. Loved my experience there.

N Ka Review from Google

1.0★

N Ka's Review Sourced from Google

this is my 2 cents:*1- still waiting, proposal it takes forever to get delivered 14 days at least or more.*2- you have to pay them to pitch your idea, they explain, 1st meeting is introduction, the 2nd meeting where you explain your idea its the workshop that you have to pay $$ for. how is that even realistic.*3- being sick is not an excuse to delay work and that what they do.*4- you are lucky if you get straight answer with them.*5- no one answers the phone. excuse (we are moving, new office)i don't get it. i contacted 3 people on that office no one was answering i'm very sure they hire movers to move stuff they don't do the labor.**** excuses it could be all true. but delays and paying to explain what service you need is not acceptable***

Rev. Hannah Grace Review from Google

5.0★

Rev. Hannah Grace's Review Sourced from Google

I was looking for Northampton web design – specifically, someone to rebuild a WordPress website. Right off the bat, Gabe at Radiant Elephant offered valuable insights into where my current site was failing and proposed specific steps to address those issues. He helped me understand his approach and the measurable results I could expect.Gabe was astonishingly fast in responding to all my questions from proposal to delivery. He addressed every issue and request quickly and thoroughly, and his turn-around time on the actual rebuild was amazing.Gabe went the extra mile to get the "feel" of the site right for me, from the color themes and font styling to the photo sizing and page layouts. He made suggestions for optimizations and additions I had never thought of but which clearly improve the user experience. Gabe basically did everything he said he would in his proposal...and then some...and then some more!Throughout our work together, Gabe was very personable and extremely flexible in his approach, while still guiding me toward best practices based on his professional knowledge and experience. I couldn't imagine a better partner to design and build my website. It was a pleasure to work with him and I love my new website. Thank you, Gabe!

Robert Trumbull Review from Google

5.0★

Robert Trumbull's Review Sourced from Google

I hired Radiant Elephant to handle SEO for my Boston Business. I had worked with other SEO agencies, including some of the leading Boston SEO companies in the past and didn't see results. From the very beginning Gabe's approach was different. His SEO proposal was the most well-rounded and informative SEO audit I've seen. I'm 8 months in and my Google Maps rankings have increased substantially. Organic traffic is up and my AI search visibility is increasing. I'm getting about 75-100 more call a month which is great, but what's even better is that the quality of the leads is getting better. At month 7 I started to see a positive return. Gabe is also just a really nice guy who is patient and explains things very well. I highly recommend Radiant Elephant!

Thomas Willemain Review from Google

5.0★

Thomas Willemain's Review Sourced from Google

Gabe set us up well for our new company web site. Especially cool was the graphics he added to our home page, after surveying other defense-tech sites on his own. He also brokered ways to send encrypted PDF files to potential customers and set us up with high-security communications via Proton Mail and Proton VPN.