Are you looking for a reliable back-office outsourcing service provider to streamline business processes and reduce errors? We evaluated the leading back-office companies, their successful case studies, client testimonials, extensive portfolios, pricing, and recognitions to create this comprehensive listing. You can filter our listing by location, budget, or company size, to find the best company for your needs.
We also assessed client reviews, proven project success rates, industry awards, and the reputation of over 250 companies to create a list of the top 10 back-office outsourcing services. Explore their service offerings, areas of specialization, and detailed project summaries to find the ideal partner to streamline your operations.
The Number 1 Back Office Outsourcing Service as Selected by DesignRush Is...
BackOffice Pro
- Best for: Overall
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2002
- Size: 100-249
- Location: Princeton, NJ
BackOffice Pro is the leader in global process outsourcing, enabling businesses to escalate their growth. It handles non-essential parts of operations, allowing businesses to focus on their core competencies. Its back-office outsourcing services have successfully bolstered companies in achieving a competitive edge in the market through its data management, engineering services, creative design, audio, video, image editing, animation, research, analytics, and transcription services. With a team of 3,500+ employees, BackOffice Pro has served over 18,400 clients and has made itself the premier choice as a back-office outsourcing partner.
BackOffice Pro Sucess Story
- Challenge: A US-based online furniture store was struggling with an inefficient website. It had unorganized product information, missing product images, and inaccurate product descriptions which hindered optimal customer experience.
- Solution: BackOffice Pro assigned a dedicated team of eCommerce data entry experts to collect product images and descriptions from various sources provided by the furniture store. The team uploaded and tagged images, ensuring they matched the correct products.
- Results: By ensuring accurate data entry, the collaboration led to a seamless user experience and helped the furniture store achieve a significant 50% cost saving on operational expenses.
Check Out BackOffice Pro Agency Profile
IQ BackOffice
- Best for: Finance and accounting
- Average hourly rate: $20
- Minimum budget: $10,000-$25,000
- Founded: 2002
- Size: 500-999
- Location: El Segundo, CL
- Notable clients: CalgonCarbon, BirchBox, Extreme Networks, Veeco, American Golf
With over two decades of experience, IQ BackOffice is a top provider of financial business process outsourcing (BPO) solutions for large and mid-sized enterprises. It specializes in helping companies automate, reengineer, and streamline complex financial processes, such as accounts payable (AP), accounts receivable (AR), and payroll. IQ BackOffice’s extensive experience implementing solutions for clients across various industries has resulted in success stories demonstrating cost savings of 70%.
IQ BackOffice Sucess Story
- Challenge: To boost efficiency, a global software company transferred its accounting processes to an offshore service center. However, this move proved unsuccessful. Challenges continued, such as delays in processing orders, inconsistencies in how data was handled, and a lack of real-time access to financial information. To overcome these hurdles, the company needed a cost-effective solution that could provide 24/7 coverage and global support for its geographically diverse operations.
- Solution: IQ BackOffice revamped the business’ core accounting processes for efficiency and control. Its multi-location team ensured 24/7 global support with foreign language expertise, eliminating communication barriers. Additionally, its team also deployed same-day order processing and real-time financial data access, streamlined operations, and empowered strategic decision-making.
- Results: The collaboration slashed the software company’s annual operational costs by 44%, exceeding $345,000 in savings. Its reengineered processes boosted efficiency and ensured data consistency, empowering a more strategic approach to business management.
Check Out IQ BackOffice Agency Profile
Premier BPO
- Best for: Insurance and revenue cycle management
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2003
- Size: 1000 & Up
- Location: Clarksville, TN
- Notable clients: Dental Office Support, Inc., Gain Capital, The Newberry Group, TechSmith, AMP Smart
Premier BPO is an award-winning back-office outsourcing company with a specialty in catering to businesses that are outsourcing for the first time. It positions itself as a seamless extension of the business, offering a blended workforce and dedicated resources. With its wide range of services, Premiere BPO has the expertise to streamline back-office processes, such as finance, accounting, digital marketing, IT support, purchasing, software development, creative services, human resources (HR), data management, data entry, compliance, research, and fulfillment. Its proven track record of over 20 years has expanded Premier BPO into 5 global service centers, offering access to a skilled and qualified workforce.
Premier BPO Sucess Story
- Challenge: With its growing client base, Dental Office Support, a third-party multi-practice health firm, needed help in scaling its operations and fast-tracking its verification and credentialing process.
- Solution: Premier BPO deployed a dental insurance and revenue cycle management team to evaluate the clinic’s challenges. In its pilot program, the team handled electronic receipt and review of insurance and benefit requests, end-to-end communication with insurance carriers, patient information updates, and accelerated turnaround requests.
- Results: The partnership offered a 45% cost reduction for Dental Office Support. It verified 10,842 patient plans and 14,079 appointments, leading to a boost in traffic and revenue enhancement. With all these processes in place, Premier BPO achieved a 100% turnaround of the key performance indicators (KPI) for the year.
Check Out Premier BPO Agency Profile
MOS
- Best for: Data entry
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2002
- Size: Under 49
- Location: Tulsa, OK
- Notable clients: The Rendon Group, Frontline Selling, Danbury Hospital, Columbia University, Staples
Managed Outsource Solutions (MOS) is a back-office outsourcing company offering bespoke services, such as data entry, processing, transcription, and customer support. MOS’ team of over 100 experts brings deep knowledge across various domains, ensuring they can tailor solutions to specific needs. Its impressive track record of over 1,000 successful projects speaks volumes about the agency’s back-office outsourcing services exceeding expectations. Fostering trust and mutual growth, MOS has built strong partnerships with over 600 clients. Its commitment to innovation includes embracing cutting-edge technologies like RPA, AI, and cloud computing to continually optimize its BPO services.
MOS Sucess Story
- Challenge: A UK-based Christmas card printing company for schools needed a reliable data entry solution for processing scanned order forms. It struggled with accuracy and time constraints for its seasonal project, which occurred between September and December, while it collaborated with the previous outsourcing company.
- Solution: MOS offered a scalable data entry solution that focused on accuracy. Its team conducted trial runs, thoroughly hired and trained staff, and implemented a quality assurance process to reduce errors.
- Results: The school Christmas card company achieved 99% accuracy in data entry, enabling the processing of over 10,000 forms daily. This significant improvement in efficiency directly translated to a 50% increase in collections within just three months. The project’s success fostered an ongoing long-term partnership, demonstrating the value MOS brings to the business.
Auxis
- Best for: Automation
- Average hourly rate: $75
- Minimum budget: $50,000 & Up
- Founded: 1997
- Size: 500-999
- Location: Fort Lauderdale, FL
- Notable clients: Tiger Direct, Aspen Dental, BrandsMart USA, Coveris, DHL
A pioneer in nearshore outsourcing, Auxis was among the first to offer IT and business services from Latin America. Its over two decades of experience deepens its industry knowledge in turnkey back-office outsourcing services, such as finance, accounting, IT, business operations, and digital transformation. Through the years, Auxis’ has expanded its delivery centers and supporting hubs, offering highly skilled talent, cultural alignment, improved capabilities, and operational standardization for long-term value.
Auxis Sucess Story
- Challenge: Tiger Direct, a large retailer struggling with declining sales, aimed to improve operational efficiency. It reached out to Auxis to address its unstructured back-office process, lack of automation, and data inaccuracies.
- Solution: Auxis implemented nearshore outsourcing in Costa Rica. It deployed a central time zone, cultural compatibility, and experienced personnel to the business. The company’s team transitioned multiple back-office functions, including accounts payable, order management, and customer service. It conducted process assessments and implemented improvements, such as automation and standardized workflows.
- Results: TigerDirect achieved significant labor cost savings of 35-40% and an additional 33% through process improvement. The improved operation efficiency also enabled Tiger Direct to invest in technologies and adapt to changing market dynamics.
Check Out Auxis Agency Profile
SourceFit
- Best for: Digital marketing
- Average hourly rate: $7
- Minimum budget: Under $1,000
- Founded: 2006
- Size: 1000 & Up
- Location: Quezon City, Philippines
- Notable clients: P&G, Vodafone, CrimsonLogic, Common, CAPCOM
SourceFit is a leading business process outsourcing company with over a decade of industry experience in providing custom offshore staffing solutions. Its expertise lies in building dedicated teams that seamlessly integrate with the business’ existing workforce, minimizing onboarding time and maximizing efficiency. SourceFit’s core value is rooted in process equity, equipping its partners with the resources, talent, and infrastructure to achieve long-term success.
SourceFit Sucess Story
- Challenge: A Canadian travel company needed to boost website traffic quickly and cost-effectively while revamping its sites to improve search engine optimization (SEO) and digital marketing initiatives.
- Solution: SourceFit provided a dedicated team of SEO and online marketing professionals and integrated it seamlessly into the business operations. This lifted the burden of recruitment, training, HR management, and workspace setup for the travel company. To ensure transparency and ongoing optimization, the back-office outsourcing company also provided regular performance reports to enable progress tracking and informed decision-making.
- Results: The Canadian travel company enjoyed a significant boost in website traffic while simultaneously reducing online marketing costs. SourceFit not only delivered a 70% cost reduction but also leveraged its marketing experience to facilitate a successful expansion.
Check Out SourceFit Agency Profile
Unity Communications
- Best for: Administrative services
- Average hourly rate: $9
- Minimum budget: Inquire
- Founded: 2009
- Size: 500-999
- Location: Gilbert, AZ
- Notable clients: AT&T, Microsoft, Konica Minolta, Amazon, First American
Unity Communications is a leading business process outsourcing provider dedicated to empowering your business success. Its global talent pool of over 800 dedicated agents is adequately trained to drive growth for businesses through superior skill sets in accounting, data entry, IT, call centers, and customer service. It has a remarkable 94% year-on-year (YoY) client retention rate; a testament to its commitment to client satisfaction.
Unity Communications Sucess Story
- Challenge: Due to increased workload and demand, a California-based telecom firm sought a partner that could support its back-office operations.
- Solution: Unity Communications provided a dedicated back-office team of 3 agents and a project manager to take on time-consuming tasks, such as data entry, order processing, and proposal creation. It streamlined communication channels for real-time reporting and deployed KPIs to track performance.
- Results: The collaboration led to a 70% increase in the client's staff productivity within just two months. This significant boost stemmed from the dedicated back-office team taking over time-consuming administrative tasks. With the established KPIs, the project ensured efficient and high-quality service delivery, allowing the telecom to maintain a high level of customer satisfaction.
Check Out Unity Communications Agency Profile
Simply Contact
- Best for: Customer support
- Average hourly rate: Inquire
- Minimum budget: Under $1,000
- Founded: 2000
- Size: 250-499
- Location: Dnipro, Ukraine
- Notable clients: Wizz Air, Yves Rocher, METRO Cash and Carry, Bolt, Flyuia
Simply Contact is an outsourcing contact center with the goal of simplifying customer support for businesses of all sizes. It acts as an extension of a business’ in-house team, providing efficient and multilingual omnichannel support across all touchpoints. With five strategically located offices across Ukraine and Poland, Simply Contact has access to a diverse pool of top talent. Its rigorous recruitment process ensures highly skilled and experienced agents who deliver exceptional back-office outsourcing services, such as customer support, consulting, acquisition, and staff augmentation.
Simply Contact Sucess Story
- Challenge: A European payment service company needed efficient back office and client-facing customer support.
- Solution: Simply Contact provided a scalable team that handled back-office tasks, including verifying accounts, opening documents, and prompting for missing information. On the other hand, other agents focused on providing timely and high-quality chat support to customers. The team also adapted very quickly to reduced staffing needs, demonstrating flexibility.
- Results: The collaboration led to a long-term partnership. It improved service quality through video scripts optimization, which reduced errors from 7% to 3% in two months.
Check Out Simply Contact Agency Profile
BBC Global Services
- Best for: Recruitment
- Average hourly rate: $25
- Minimum budget: $1,000-$10,000
- Founded: 2017
- Size: 100-249
- Location: Scotch Plains, NJ
- Notable clients: Choi Ophthalmology, Chalk Gym, Miracle Ear, Advice Media, Hand Free Networks
BBC Global Services is a one-stop shop for back-office outsourcing services, such as marketing, sales, healthcare web development, virtual assistant, administrative support, IT, recruitment, and customer service. With offices and staff strategically located across the United States, India, and the Philippines, BBC Global Services offers round-the-clock support for its partners. This ensures business targets are met and accomplished.
BBC Global Services Sucess Story
- Challenge: Dr. Tony Choi, the owner of Choi Ophthalmology in New York, struggled with managing the clinic due to a lack of qualified and reliable staff. He sought BBC Global Services’ help to find a bilingual virtual assistant to serve his Spanish-speaking clients and take on administrative tasks on behalf of the clinic.
- Solution: BBC Global Services offered recruitment services and screened virtual assistants through its global pool of top-notch talents. After carefully reviewing the candidates, it employed Angelo, a highly motivated, appointment-setting expert with bilingual capabilities that matched the clinic’s needs.
- Results: Through successful recruitment and onboarding, Dr. Choi saw a remarkable 250% increase in patient appointments, jumping from 20 to 50 per week. This translated into more time for Dr. Choi to focus on what mattered most – patient care. Angelo's efficiency and work ethic freed Dr. Choi from administrative burdens, allowing him to dedicate time to strategic planning and practice growth.
Check Out BBC Global Services Agency Profile
TechSpeed
- Best for: Data management
- Average hourly rate: $6
- Minimum budget: $1,000-$10,000
- Founded: 2002
- Size: 100-249
- Location: Portland, OR
- Notable clients: Millennium Systems, Hofstra University, Merrill Lynch, C2 Financial Corporation, WACOM
TechSpeed is a leading provider of back-office outsourcing services. It was established in 2002 and specializes in data processing solutions. The back-office outsourcing company empowers businesses of all sizes to work faster, smarter, and more cost-effectively through a unique blend of US-based project management and global production teams. It boasts a highly credentialed team, with 85% of its agents holding master’s degrees, and 100% possessing a minimum of a high school diploma. TechSpeed leverages cutting-edge AI tools to optimize processes, enhancing efficiency and data accuracy through its services.
BBC Global Services Sucess Story
- Challenge: Millennium Systems, a leading business management software provider, faced inconsistencies in data processing for its Meevo platform due to a lack of standardized operating procedures, subjective decision-making, time-consuming and error-prone data entry, and difficulty extracting information from outdated or non-functional third-party sources.
- Solution: TechSpeed built a skilled data team, created a standard processing format, and implemented ongoing training and quality control. This ensured consistent, accurate data extraction from complex sources for Millennium Systems.
- Results: The project was completed on time, and TechSpeed delivered data with exceptional accuracy. Standardized processing streamlined operations, making it easier to navigate the complexities of various data sources. The team also implemented quality control measures and ongoing training, which significantly enhanced the overall data quality and increased revenue for Millennium Systems.
Check Out TechSpeed Agency Profile
How We Picked the Best Back Office Outsourcing Companies
We use a rigorous selection process that involves a team of experts who carefully curate our directory of back-office outsourcing companies. Our team uses in-depth qualitative criteria to select only the best companies, ensuring that they meet our standards. We picked the best back-office services based on the following standards:
- Verified client feedback: Agency experience, industry reputation, and overall client satisfaction
- Success stories: Scope of work, measurable results, and niche
- Industry awards: Recognition from reputable award-giving bodies
- Team expertise: Back-office providers’ profiles, background, and skill set
- Back-office outsourcing services: Core back-office offerings and niche
For each back-office outsourcing company we feature on the platform, we ensure that they offer:
- Scalable back-office solutions
- Experienced global talent
- Fast turnaround time
- Data security compliance
- Collaborative team
Visit the DesignRush Research Methodology page to learn more about our selection process.
10 Best Back Office Outsourcing Services Compared
| Agency name | Location | Hourly rate | Size | Best for |
| BackOffice Pro | Princeton, NJ | Inquire | 100-249 | Overall |
| IQ BackOffice | El Segundo, CL | $20 | 500-999 | Finance and accounting |
| Premier BPO | Clarksville, TN | Inquire | 1000 & Up | Insurance and revenue cycle management |
| MOS | Tulsa, OK | Inquire | Under 49 | Data entry |
| Auxis | Fort Lauderdale, FL | $75 | 500-999 | Automation |
| SourceFit | Asheville, NC | Inquire | 1000 & Up | Digital marketing |
| Unity Communications | Gilbert, AZ | $9 | 500-999 | Administrative services |
| Simply Contact | Dnipro, Ukraine | Inquire | 250-499 | Customer support |
| BBC Global Services | Scotch Plains, NJ | $25 | 100-249 | Recruitment |
| TechSpeed | Portland, OR | $6 | 100-249 | Data management |
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Maximize Your Business Potential
A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...
Top Services:
- BPO
- Call Centers
- Digital Marketing
- Market Research
- Transcription Services
- Show more
- Location
- Dipolog City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $3/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOBI Services Services
Data sourced from the agency's DesignRush profileMeorient Senior Market Solutions Congruent Marketing Deenz Business Group GoQAV
OBI Services Reviews & Testimonials
Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.
Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
Abdullah's Review Sourced from Google
OBI Services has been a dependable partner for our back office outsourcing needs. Their teamdemonstrates professionalism, efficiency, and a strong understanding of business processes. Theyhandle tasks such as data entry, lead generation, and virtual assistance with precision and reliability.Their solutions are tailored, cost-effective, and designed to support operational efficiency, allowing ourteam to focus on core strategic initiatives. Communication is seamless, and they are responsive to ourneeds.I highly recommend OBI Services for any organization seeking a trusted and capable back officeoutsourcing partner.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Success is Ours
eDataIndia is a trusted data entry service company in India providing IT and BPO solutions to businesses across global markets, helping them manage data and improve efficiency...
Top Services:
- Web Design
- UI/UX Design
- Web Development
- Mobile App Development
- Digital Marketing
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- Location
- Delhi, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $3/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountseDataIndia Services
Data sourced from the agency's DesignRush profileUniqueSquared Inc Admetrics Media Bernard and Sons BWT AG Teltek Builders' Hardware and Specialty Company NUBLUE TraceLaw.com University of Manchester AMT Internet Companies
eDataIndia Reviews & Testimonials
Conor McCormick's Review Sourced from Google
eData has been a pleasure to work with - they do several data collection projects for our company and have been very responsive to any and all requests/criticisms - mistakes are rarely made more then once after the initial trial run of new projects. We've had the same team working on our projects for the last six months and appreciate that there hasn't been turnover as well.
Celladora Swim's Review Sourced from Google
We have been using eDataIndia over the past few months for our graphic design. The experience has been great. We are located in Canada and all communication can be done through email and turn around is generally less than 24 hours.The product they have sent us is exceptional and is ready to use for ads, printing and marketing.We will continue to use them for all our graphic design and in future helping us with our website products and images.Celladora Swim
Tian Louis's Review Sourced from Google
very reliable and professional company in data processing. The team is very patient waiting for us to nail the deal down and then started work right away. So apparantly they stood by all the time. The team was very sufficient as well. It only took a few days to get the work done. Most importantly, the team was very trustworthy. It is a good company to work with and reply on.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsReliable IT Company Since 2008
DataPlusValue is one of the most preferred IT/ BPO company in the industry. We are giving you a systematic data conversion process with error-free results, which is helpful to improve your data retrieval efficiency...
Top Services:
- BPO
- Software Development
- IT Services
- Location
- Delhi, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $3/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDataPlusValue Services
Data sourced from the agency's DesignRush profileProximity Group Studio 41 APW
DataPlusValue Reviews & Testimonials
Priyanshu kumar Patel's Review Sourced from Google
Dataplusvalue is a great data cleansing company that understood our needs well and provided up-to-date data with accurate results. They have a great team that makes the job easy. I am grateful for his knowledge and experience, which worked wonders for my database. Our updated data when uploaded on the website is showing very accurate results which is attracting a lot of interest from our customers.
Shivam Surwase's Review Sourced from Google
DataPlusValue is a great, professional and trustworthy company. We hired them for our database building project. The price and data quality provided on the project was excellent. The team members were also great and gave us great results that exceeded our expectations.I would recommend DataPlusValue to any company or organization that is looking for a reliable service provider to build their database.
om Baviskar's Review Sourced from Google
Web research project for our organization was successfully completed. The team is small but very intelligent and efficient. The team did a great job... we will work together again in the future. Keep it up, stay blessed
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAffordable Data entry services and solutions for your business
virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
Top Services:
- BPO
- Market Research
- Digital Marketing
- Email Marketing
- Transcription Services
- Show more
- Location
- Guwahati, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $4/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsvirtualousPRO Services
Data sourced from the agency's DesignRush profileRater8 Incisive Edge Luvix
virtualousPRO Reviews & Testimonials
Data Entry Review from OZIOMA EZEUGO
Abhijit and His Team in virtualousPRO worked dedicatedly to deliver exceptional data entry and lead generation services for my brand. They maintained high level of accuracy and precision. I highly recommend them for similar services.
Data Entry Review from Justin Sabree
My number one go to company for projects that require a more detailed and professional approach. Excellent customer service! Thanks VirtualousPRO!
Village Rain Diaries's Review Sourced from Google
I’ve used virtualousPRO’s B2B list building services multiple times, and they’ve consistently exceeded my expectations. The data was accurate, well-organized, and delivered on time—every time. What stood out the most was their attention to detail and willingness to understand exactly what I needed. No fluff, no overpromising—just solid, reliable work. Highly recommend them to anyone looking for dependable lead generation support.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPartner for High-Quality Data Services
HabileData is a leading provider of outsourced data annotation services, empowering companies around the globe to unlock the true potential of their artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) projects. With a focus on quality and accuracy, we offer a...
Top Services:
- IT Services
- BPO
- AI Development
- Location
- Ahmedabad, India
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $5/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHabileData Services
Data sourced from the agency's DesignRush profilePfizer Chevron SIEMENS ERNST & YOUNG Princeton University
HabileData Reviews & Testimonials
Data Entry Review from Ann Darrow
I have worked with HabileData for a large and complex survey form data entry project. Their team assist us to process 13,000+ handwritten survey forms on a daily basis with 99.98% accuracy rate. I would recommend HabileData for sure to anyone looking for experts in data capture and processing.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOffshore Data Entry Service: Precision, Speed and Security
Top Offshore BPO company...
Top Services:
- BPO
- Accounting
- Customer Support
- Market Research
- Web Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOffshore India Data Entry Services
Data sourced from the agency's DesignRush profileallianze bpo nexgen india data entry
Offshore India Data Entry Reviews & Testimonials
Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Data Entry Outsourcing Partner
Om Data Entry India is an ISO-certified and globally recommended data entry outsourcing company based in India that provides a comprehensive range of high-quality data entry outsourcing solutions across the world to each and every business segment that needs manual data entry...
Top Services:
- BPO
- IT Services
- Transcription Services
- Customer Support
- Digital Marketing
- Show more
- Location
- Ahmedabad, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOm Data Entry India Services
Data sourced from the agency's DesignRush profileeCommerce Industry Real Estate Industry Manufacturing Industry Medical & Healthcare Industry
Om Data Entry India Reviews & Testimonials
Maximilian Sparshatt's Review Sourced from Google
Have been using OM Data Entry India for quite some time now, and have nothing but good things to say. They have a very unique ability to translate complex assignments into actionable next steps. The team is very adaptable and is able to work under strict timelines. And they are very fairly priced. For anybody looking for a data entry team, would strongly recommend!
Ravina Zala's Review Sourced from Google
I appreciate the regular feedback and performance evaluations provided by Good Company, which helps me understand my strengths and areas for improvement.
Ujash Chauhan's Review Sourced from Google
I feel like my work is making a difference in the world, and that's a great feeling.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Offshore BPO Partner
Trusted BPO Data Entry Services For Accuracy and EfficiencyAs the provider of trusted BPO Data Entry Services in India, USA, our BPO solutions enable companies to simplify their processes, mitigate expenses, and increase productivity.Our vast experience and expertise enable us to deliver accurate and...
Top Services:
- BPO
- Business Consulting
- Transcription Services
- Customer Support
- Accounting
- Show more
- Location
- Kanchipuram, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $5/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBPO Data Entry Help Services
Data sourced from the agency's DesignRush profileHenry Williams Royce Javier John Philpott
Hire Your Wiz For Biz
Staffwiz helps startups and growing businesses hire top-tier global remote talent with up to 70% payroll savings. Choose from fully managed or direct hire models, and start building your remote team in weeks, not months...
Top Services:
- Call Centers
- BPO
- Phone Answering Services
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $5/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStaffWiz Services
Data sourced from the agency's DesignRush profileWells Fargo Concentrix Accenture Cognizant
Transforming Your Ideas Into Reality
Tasks Expert provides highly skilled virtual assistants for businesses worldwide, offering administrative, marketing, bookkeeping, website development, and customer support services tailored to business needs...
Top Services:
- Customer Support
- BPO
- Location
- Kansas City, Missouri
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTasks Expert Services
Data sourced from the agency's DesignRush profilePiedmont Hemp Co My Safety Consultant ImPowered Minds
Tasks Expert Reviews & Testimonials
Katina LaFond's Review Sourced from Google
Working with Myra has been such a gift. From the very beginning, she took the time to truly understand me, my vision, and the heart behind my work. She didn’t just check off tasks — she listened deeply, asked the right questions, and found my voice in a way that feels so authentic and aligned.Her creativity, attention to detail, and dedication shine through in everything she does. Whether it’s developing content, organizing my ideas, or helping bring complex projects to life, Myra approaches each task with professionalism, thoughtfulness, and care.What I appreciate most is her genuine investment in my success. She consistently goes above and beyond to make sure things not only get done, but get done beautifully. She’s patient when I get behind, quick to adapt when priorities shift, and always brings fresh ideas to the table.Myra has become more than just a VA — she’s a trusted partner who understands the bigger picture and helps me move toward it with confidence. I feel incredibly lucky to have her on my team, and I can’t wait to see all we accomplish together.
Dan Charles's Review Sourced from Google
Having worked with Task Experts for a few months now, I've been really impressed with their proactive nature, communication and attitude towards doing the work right first time. They really go above and beyond to ensure that things are done in a timely manner and to a very high standard. After hiring my first VA (Max) with them to help with financial work, I now have a second VA who is doing technical work for us as well and they've both being very responsive and willing to help lighten the load for our business. I can't recommend them enough
Awobodede Jesutofunmi's Review Sourced from Google
I recently had the pleasure of working with a fantastic virtual assistant company that truly exceeded my expectations. Their team was professional, responsive, and incredibly efficient in handling all the tasks I threw their way. From managing my schedule to tackling research projects, they delivered top-notch support with a friendly attitude. The seamless communication and attention to detail made my life so much easier—I can’t recommend them highly enough! If you’re looking for reliable, high-quality virtual assistance, this company is a game-changer.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsVirtual Assistant Services That Give You Your Time Back
Ellite Assistant is a professional remote staffing and virtual assistant services company that provides dedicated remote support to businesses. The company helps business owners and teams delegate administrative, customer service, sales, marketing, technical, research, and operational tasks to virtual...
Top Services:
- Business Consulting
- Digital Services
- HR Outsourcing
- Customer Support
- Managed Services
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEllite Assistant Services
Data sourced from the agency's DesignRush profileUsautopart Source Global IT Advisory LLC Arrowscope IT Solutions
Your go to Web & Outsourcing Partner
BEXMS is a Pakistan based web development and outsourcing company helping businesses build, grow, and manage their digital operations. We create fast, custom websites and web applications, manage social media, and provide trained outsourced staff for office operations and customer support. Our teams work with...
Top Services:
- BPO
- Web Development
- Customer Support
- Web Design
- UI/UX Design
- Show more
- Location
- Lahore, Pakistan
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBexms Services
Data sourced from the agency's DesignRush profileNomshah File-editor Hi Aims Medical Averqis IRK Consultants
We Run Your Customer Service
Callnovo is a multilingual customer service outsourcing provider operating since 2004. Our 2,500+ agents deliver voice, chat, email and social support in 65+ languages across three continents, powered by HeroDash, our own AI-enabled contact centre platform. Dedicated agents from US$5.80 per hour,live in...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- AI Development
- Show more
- Location
- Markham, Canada
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $5/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountscallnovo Services
Data sourced from the agency's DesignRush profileTP-link TCL Hair JOVS GOFO XTOOL ANNKE MindDray ByteDance PatPat
Keeping Things Simple
Infuse your everyday tasks with a real-time, virtual acuity.Task Virtual's team of experts has the timing and expertise to deliver your business needs—from daily duties to big projects requiring quality completion.Empower yourself in this new age digital world where our highly skilled professionals...
Top Services:
- SEO
- Social Media Marketing
- Customer Support
- Web Development
- Graphic Design
- Show more
- Location
- Kolkata, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTask Virtual Services
Data sourced from the agency's DesignRush profileLEARNstyle Ltd The Gut Stuff Sterling Practice
Task Virtual Reviews & Testimonials
William Dixon-Saunders's Review Sourced from Google
Working with Task Virtual has been a fantastic experience! Their team is responsive, professional, and always delivers excellent results. They’ve taken a tremendous load off my shoulders, and I now have the bandwidth to focus on the things that matter most. I can’t recommend Task Virtual enough to anyone looking for reliable assistance.
Kevin Porter's Review Sourced from Google
Had an excellent experience with my first VA project at Task Virtual. Affordable, great communication, and great execution on my required task. Would recommend as a first time VA user.
Ishika Parasrampuria's Review Sourced from Google
I recently engaged with Task Virtual, and I must say it has been a game-changer for my productivity. The team's virtual assistance services are top-notch, providing efficient support across various tasks.Infact, their virtual assistants are not only skilled but also adaptable, seamlessly integrating into my workflow. From managing emails to scheduling appointments, they handle tasks with precision and attention to detail. The communication is prompt, and they consistently meet deadlines.What sets Task Virtual at a different level is their commitment to security and confidentiality. I felt reassured knowing that my sensitive information was handled with the utmost care.Overall, I highly recommend it to anyone seeking reliable virtual assistance services. They've significantly lightened my workload, allowing me to focus on core aspects of my business.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Growth Engine for Global Remote Talent
Borderless Talent Hub helps businesses hire, onboard and manage skilled remote talent across international markets. We provide flexible support for remote staffing, dedicated offshore teams, BPO, customer support, back-office operations, social media management, payroll coordination and EOR-style workforce...
Top Services:
- BPO
- HR Outsourcing
- Accounting
- Customer Support
- Call Centers
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBorderless Talent Hub Services
Data sourced from the agency's DesignRush profileUni Navigators Cook With Tara Finnet Global
Better Outsourcing
Hamedia is comprised of highly trained individuals who are experts in their respective fields. We take great pride in our ability to provide our clients with the best talent available. Whether you need sales professionals, marketing experts, or customer service representatives, we have team members who can...
Top Services:
- Graphic Design
- Video Production
- Branding
- Web Design
- Web Development
- Show more
- Location
- Irvine, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHamedia Services
Data sourced from the agency's DesignRush profileSecure Guard Security Services SUSGlobal Enterprises Guard Force
Hamedia Reviews & Testimonials
Haelie Ford's Review Sourced from Google
If you're looking for a team with a strong creative edge and a good sense of social media trends, Hamedia is worth considering. Just be clear about your expectations, timelines, and brand identity from the start to get the most out of the partnership.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsNo More Missed Business Calls
Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...
Top Services:
- Call Centers
- Email Marketing
- Digital Marketing
- BPO
- IT Services
- Show more
- Location
- Stratham, New Hampshire
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 10 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAssistRing Services
Data sourced from the agency's DesignRush profileRoyal Nawaab Pyramid Amazewholesale LLC Techahoi LLC
Outsource Your Back Office Today
Plus Back Office helps accounting firms, property management companies, and recruitment agencies build dedicated offshore teams in the Philippines. Unlike typical outsourcing, all staff work from a secure, office-based environment with company-managed systems and on-site supervision. We handle hiring, HR...
Top Services:
- BPO
- Accounting
- Customer Support
- HR Outsourcing
- Call Centers
- Show more
- Location
- Cebu City, Philippines
- Number of Employees
- Under 49
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPlus Back Office Services
Data sourced from the agency's DesignRush profileClever Visas Better Accountants Cerne Ventures The Film Guys On Call For You
Outsource Smarter Grow Faster
USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...
Top Services:
- BPO
- Phone Answering Services
- Customer Support
- Call Centers
- Market Research
- Show more
- Location
- Cebu City, Philippines
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $7/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUSA Outsource Today Services
Data sourced from the agency's DesignRush profileAUS EMR CONV Target Public DME
Human-backed AI support teams for voice, workflow, and back-office operations
Remote Partners AI helps companies build human-backed AI support operations. We combine Cebu-based teams with AI-assisted intake, voice-agent implementation, CRM follow-up, QA review, escalation rules, and back-office workflow support so automation stays practical, measurable, and under client control...
Top Services:
- BPO
- Customer Support
- AI Development
- Social Media Marketing
- Affiliate Marketing
- Show more
- Location
- Cebu City, Philippines
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $7/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRemote Partners AI Services
Data sourced from the agency's DesignRush profileAI voice agent startups Home services operators CRM support teams
Outsourcing Data Entry Services Company
Ask Datatech provides quality Data Entry Service, Data Management Services, Email database creating for email marketing/Lead Generation, Magento & E-commerce Product Upload Services, Data Conversion Services, CV/Resume Formatting, Data Processing, Web Scrapping , Data Capture and Data Scrapping...
Top Services:
- Market Research
- BPO
- Software Development
- Location
- Surrey, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAsk Datatech Services
Data sourced from the agency's DesignRush profilegabriel grob Mr. Shoab - USA Timothy Brousse - USA Ms. Graham - Tempe Mr. Scheiner. Joann @ Marketing Team Melissa Simpson Mr. Todd Gerstein USA Charlie L./Dallas Elaine Horn - USA
Ask Datatech Reviews & Testimonials
Market Research Review from Melissa Simpson
We utilized the services of Ask DataTech to undertake data capture work for one of our corporate websites which served specials and deals from leading retailers to a South African audience. Mukesh employed a very professional work ethic and along with his team, worked very hard to produce exceptional levels of quality and service delivery to us. Mukesh communicates very well and flagged issues as they arose, proving trust and full transparency in his business relationship with us. His team did an outstanding job producing top quality work and accurate data capturing services. I recommend Mukesh and his team for any data capture services which may be required by any business or organization.
Market Research Review from Timothy Brousse
I just wanted to thank you for helping us on this assignment. I am personally going to put a note in to our national team to make sure we use your services on all these deals. We will have much more business coming your way in the near future, thank you.
Market Research Review from Mr. Shoab
Amazing company! Great service. Fast turnaround time. Very accurate. Highly Reccomended!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEffortlessly Accurate, Every Time
Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...
Top Services:
- BPO
- Business Consulting
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Dhaka, Bangladesh
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInstant Solution Services
Data sourced from the agency's DesignRush profileHealth Care Industry Dental Industry Corporate Services Industry
Your success our process.
BolsterBiz specializes in offshoring services designed to optimize efficiency and boost business performance. Our tailored solutions, including 24/7 Customer Support, Digital Marketing, and Data Analytics, cater to your unique business needs...
Top Services:
- Customer Support
- Staff Augmentation
- BPO
- Location
- Wilmington, Delaware
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBolsterBiz India LLP Services
Data sourced from the agency's DesignRush profileKlover FightCamp ShipBob
For Every Voice, We Deliver a Solution
We help businesses connect with their customers through fast, friendly and reliable communication...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVozaa Solutions Services
Data sourced from the agency's DesignRush profileMilestone Constraction Liku Transportation Naseba Animal Nutrition
Professional Outsourcing Solutions
WiseLex BPO Solutions is a dynamic and client-focused business process outsourcing company, specializing in interpretation, translation, and back-office support. With a team of skilled professionals across multiple languages Including Haitian Creole, French and Spanish and more...
Top Services:
- Translation Services
- HR Outsourcing
- Call Centers
- BPO
- Transcription Services
- Show more
- Location
- San Cristóbal, Dominican Republic
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWiseLex BPO Solutions Services
Data sourced from the agency's DesignRush profileProject International Groth International Kazy Translations
Your dedicated team in the Philippines, managed for you
Offshored recruits and manages dedicated full-time staff in the Philippines for Australian businesses. Each team member works for one client only, in the client's systems and hours, across finance, administration, customer service, property, estimating, drafting and marketing roles. One all inclusive monthly...
Top Services:
- HR Outsourcing
- BPO
- Customer Support
- Location
- Sydney, Australia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOffshored Services
Data sourced from the agency's DesignRush profileTread Studio Colour Cosmetica Health Care Pathways Australia Haralambis
Scale Your Business with Trusted Business Process Outsourcing Services
Rankflow Services helps businesses streamline operations and scale efficiently through Business Process Outsourcing (BPO), Virtual Assistance, Operations Management, Project Management, Back Office Support, and PEO/EOR solutions...
Top Services:
- BPO
- Customer Support
- Digital Services
- Location
- Pannipitiya, Sri Lanka
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRankflow Services Services
Data sourced from the agency's DesignRush profileHostinger Pacoma Google
We run the day-to-day of your Shopify store
ScaleWise VA runs Shopify stores day to day: orders and order exceptions, the customer inbox, product listings, stock and supplier follow-ups, and Klaviyo email. A team of ten in Islamabad covers US, UK, European and Australian hours. Every recurring task runs on a written procedure, and every store has a...
Top Services:
- eCommerce Development
- eCommerce
- Customer Support
- Email Marketing
- Social Media Marketing
- Show more
- Location
- Islamabad, Pakistan
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsScaleWiseVA Services
Data sourced from the agency's DesignRush profileMistfall BdeBoda Rera Jewels
Your Trusted Outsourced Staffing Agency & Recruitment Partner
Global Staff Network is an Australian-owned offshore staffing partner that helps businesses build reliable remote teams in the Philippines. They support growth with tailored recruitment, payroll, IT support, and managed offshore staffing across construction, admin, finance, marketing, tech, and real estate...
Top Services:
- Accounting
- Web Development
- Video Production
- Graphic Design
- SEO
- Show more
- Location
- Davao City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $9/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobal Staff Network Services
Data sourced from the agency's DesignRush profileSafe Surface Munholme Music EyeView QCA ITM247 CJM Supreme UHA TPG Akura
Global Staff Network Reviews & Testimonials
Ric Catequista's Review Sourced from Google
Working with GSN has been a positive experience. The team is supportive, professional, and great to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSupport Operations Partner for High-Stakes Industries
Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Warsaw, Poland
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSimply Contact Services
Data sourced from the agency's DesignRush profileWizz Air Bolt METRO Cash&Carry Yves Rocher Ditto Music Airportr Office of the President of Ukraine Cabinet of Ministers of Ukraine Fareportal Token.io
Simply Contact Reviews & Testimonials
Customer Support Review from Oleksii Shapran
We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service.I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.
Customer Support Review from Ewa Danecka
We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.
Софія Баран's Review Sourced from Google
Moved here from another BPO, and the difference in structure is huge. The structured onboarding actually prepared me for the project. The tools for reporting are user-friendly and the team leads are always available 🙂
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsComplete Enterprise Data Support - Data Entry, eCommerce Product Listing, Web Research, Data Mining,
DataEntryIndia.in is a leading data management and BPO service provider with over 25 years of experience and 850+ full-time data experts...
Top Services:
- Market Research
- BPO
- Big Data Analytics
- AI Development
- Show more
- Location
- Laguna Beach, California
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDataEntryIndia.in Services
Data sourced from the agency's DesignRush profileEMC2 Corzen Dalmia Cement Lumens
Innovation Driven Transformation
Eminenture is an ISO-certified, NASSCOM-member BPM & Digital Transformation company. Since 2011, we drive ROI using AI, Data Analytics, Tech Development, Research & Consulting, and Process Automation for clients across 19+ countries...
Top Services:
- Market Research
- BPO
- IT Services
- Managed Services
- Call Centers
- Show more
- Location
- Delhi, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEminenture Services
Data sourced from the agency's DesignRush profileCEAT TATA Amazon Piramal
Eminenture Reviews & Testimonials
anoop sharma's Review Sourced from Google
Worst company ever no carrer growth no high incentive not giving good increment forget about ot pays they tell you you are family in case of ot but for ot pavs we are not it management issue No medical benefit no any pf and company if ful of politician with full of politics.Do join this company they will keep your emplyment status on hold due to project issue and dont give that payment when you are or nold.It's a very bad company, there is no growth in it. Don't ever join it, and their salary is extremely poor. They completely wasted my time
Nilesh Kushwaha's Review Sourced from Google
The work culture at Eminenture is simple and stress-free. People respect your space, listen to your opinions, and actually care about your growth.There’s a healthy balance between fun and focus, you can laugh, learn, and work all in one day.And yes, doing the actual work becomes more enjoyable because of this.
Lowrence Sen's Review Sourced from Google
“I had an outstanding experience with Eminenture! Their expertise in business process outsourcing, data management, and IT services is truly commendable. The team is highly professional, efficient, and dedicated to delivering top-notch solutions. From the initial consultation to project execution, everything was handled seamlessly. Their attention to detail, innovative approach, and commitment to excellence set them apart from the competition. I highly recommend Eminenture to any business looking for reliable and result-driven outsourcing services. A fantastic company with exceptional service!”
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOffshore Online Data Entry
Data entry outsourcing or multitasking the internal methods; is one of the aspects every organization across the globe has to embrace with open arms, to keep pace with the cutthroat competition, while dealing with tons of data that needs to be digitized – accurately and efficiently...
Top Services:
- BPO
- Location
- Bergenfield, New Jersey
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOffshore Online Services
Data sourced from the agency's DesignRush profileIT Industry Retail Industry Financial Industry
The World's Top Talent for Remote Teams!
1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...
Top Services:
- BPO
- Staff Augmentation
- HR Outsourcing
- Customer Support
- Call Centers
- Show more
- Location
- Overland Park, Kansas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts1840 & Company Services
Data sourced from the agency's DesignRush profileGroupon Isango Instacart HomeLight LearnZillion
1840 & Company Reviews & Testimonials
Princess's Review Sourced from Google
I wanted to take a moment to share my experience going through the hiring process here, because it genuinely blew me away. We’ve all been through frustrating interview cycles, but this was the exact opposite. From day one, the entire process was incredibly smooth and stress-free.What really made an impression on me was how professional, kind, and down-to-earth the team was. During my interviews, it didn't feel like a rigid interrogation; instead, it felt like a great, two-way conversation. They genuinely cared about my career goals and took the time to answer all of my questions.Communication was amazing, too. I was never left hanging or wondering what the next steps were, which I appreciated so much. Walking away from the process, I just felt valued as a person, not just a resume. I am so excited to be joining such a thoughtful and professional team!
Kassayndra Meyer's Review Sourced from Google
Highly professional and incredibly responsive throughout the entire recruiting process! They made everything seamless, kept me well-informed at every step, and truly care about finding the right fit. I highly recommend them.
Jaylord Briones's Review Sourced from Google
I had a great experience with 1840 & Company throughout the recruitment and onboarding process. The team was professional, responsive, and transparent at every stage. Communication was clear, and they kept me informed regarding the next steps and requirements. I especially appreciated the support and guidance provided by the recruiters, which made the process smooth and stress-free. Their professionalism and efficiency left a very positive impression, and I am excited to begin my journey with the company. I highly recommend 1840 & Company to professionals seeking remote and global career opportunities.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsReliable BPO Contact Center for Call Handling
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Toronto, Canada
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEmpireOne Contact Center Services
Data sourced from the agency's DesignRush profileReal Estate Industry Hospitality Industry Insurance Industry
Your Partner in Operational Excellence
CogentHub is a leading BPO firm dedicated to helping businesses overcome challenges through exceptional management consulting services. The firm leverages advanced technology and well-planned operations to enhance customer experiences and drive growth. With a passionate team of professionals, CogentHub...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- HR Outsourcing
- Show more
- Location
- Kolkata, India
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCogentHub Services
Data sourced from the agency's DesignRush profileRetail Industry Travel Industry Ecommerce Industry
CogentHub Reviews & Testimonials
Ankita Banerjee's Review Sourced from Google
I have worked in the company for four months. The environment was always positive. Salary credited on time. Trainer (Sushant Singh) ,Tls (Rudra Sen, Rana Chakraborty), Quality( Somendra Nath Ash ), even the manager, everybody were helpful all the time. Only glitch I felt,the processes they work with changes so frequently that at times, I found it challenging to stay engaged passionately with the work flow.
Nazre Alam's Review Sourced from Google
I worked in this company about a month. The trainer (Sushaant Bhai), the team leaders (Rudra Da and Rana Da), the quality analyst (Sam Da), the manager (Joseph sir) , and the HR teams were all very supportive, and the salary process was smooth.The only issue was that the job role was not explained clearly — I was told it was a chat process, but it turned out to be a soundbox process, which I didn’t enjoy and I left the company after a month.Overall, a positive work culture with a helpful team.I believe that cIear communication about roles would make it even better.
Supriyo Mukherjee's Review Sourced from Google
Last 1 1/2 year never received salary on 2nd, it was every day on 1 st, regarding management and managers they are ausome and they really teaches you the job.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEmpowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...
Top Services:
- BPO
- Business Consulting
- Call Centers
- Phone Answering Services
- Customer Support
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- Location
- Delhi, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsD3Mynds Services
Data sourced from the agency's DesignRush profileSoftware & IT Services Industry Corporate Services Industry Entertainment Industry
Innovation and Intregration Everyday
BizzBuzz Creations is a result-driven Digital Marketing & BPO agency offering SEO, SMO, SMM, Google Ads, Meta Ads, Website Design & Development, Branding, Content Strategy, and Complete BPO Services. We help businesses grow with tailored strategies, data-driven solutions, and a strong focus on performance and...
Top Services:
- Digital Services
- Graphic Design
- Web Design
- Web Development
- Social Media Marketing
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- Location
- Prayagraj, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBizzBuzz Creations Services
Data sourced from the agency's DesignRush profileMr. Tariq Mr.Shubhash Tahir Abbas
Virtual Assistant Services for Busy Entrepreneurs
Startup & SME-Friendly Virtual Assistant Services - BidBat...
Top Services:
- Digital Marketing
- eCommerce
- SEO
- Email Marketing
- Market Research
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- Location
- London, United Kingdom
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBidbat Services
Data sourced from the agency's DesignRush profileUrbanLodge Kitchenware VoltWave Tech BabyNest Essentials
Accelerating Growth
Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Top Services:
- BPO
- Location
- Calgary, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKorfshore Inc Services
Data sourced from the agency's DesignRush profileABC Veracity Bshipping
Outsourcing Led By Your Most Trusted Partner
Olymp BPO is a specialized outsourcing partner that delivers high-performance web development and comprehensive customer support solutions...
Top Services:
- Web Development
- Mobile App Development
- BPO
- Phone Answering Services
- AI Development
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- Location
- Pristina, Kosovo
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOLYMP BPO Services
Data sourced from the agency's DesignRush profileReal Estate Industry Gaming Industry Media & Communications Industry
Lead With Performance
At AcquireX, we go beyond traditional outsourcing. We do not empower you with teams; we drive entire eCommerce projects to completion. Whether you are scaling operations, enhancing customer experience, or launching a new online store, we handle it all seamlessly and efficiently...
Top Services:
- Graphic Design
- Branding
- Logo Design
- Package Design
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- Location
- Pune, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsACQUIREX Services
Data sourced from the agency's DesignRush profileDK Hardware Safecup IHC Home Solutions
ACQUIREX Reviews & Testimonials
Rohan kannirwar's Review Sourced from Google
It has been a great experience working with the marketing team as an expert. One of the things I’ve enjoyed most is the scale of the ad accounts, which offers strong learning and growth opportunities. The company is very receptive to new tools and suggestions, making it easier to innovate and improve performance.Collaboration between teams has also been smooth, thanks to well-structured processes. Overall, the exposure and working environment have been excellent.
Ajay p's Review Sourced from Google
One job posting is confusing. It’s labeled as a 'Junior' role but requires 6+ years of experience, which doesn’t make sense. Please update the title or clarify expectations. this mismatch wastes candidates’ time and reflects poor hiring practices.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsRight Staff. Real Solutions. Inspired by Culture.
Staff Callture Inc. is a Philippine-based BPO and outsourcing company delivering customer support, lead generation, telemarketing, sales, back-office, virtual staffing solutions, and digital marketing support. We help businesses scale efficiently through skilled talent, innovative technology, and...
Top Services:
- BPO
- Customer Support
- Location
- Cabuyao, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStaff Callture Inc. Services
Data sourced from the agency's DesignRush profileHotel Industry Customer Support Sales
Staff Callture Inc. Reviews & Testimonials
Johnleen Cortez's Review Sourced from Google
Working with Staff Callture Incorporated, I couldn't be more impressed with our services. Our team is exceptionally professional, responsive, and dedicated to meeting the unique needs of their clients. We excel in providing tailored solutions that enhance productivity and streamline operations. Customer care and attention to detail are outstanding, making the entire experience seamless and highly satisfactory. I wholeheartedly recommend Staff Callture Incorporated for anyone looking to elevate their business operations with reliable and top-notch staffing solutions. I've been with the company for more than 3 years and I would say as a homegrown, the company has been providing excellent services, thriving for excellence and care for its people.
Mharla Guevarra's Review Sourced from Google
I’ve been with Staff Callture for almost two years now, and I can honestly say it's been a fantastic experience. The team is not only professional but also genuinely cares about my success, always being responsive and providing great solutions tailored to my needs. I highly recommend them to anyone looking for a team that truly values their employees and delivers exceptional results.
Konsehal Randy Andoy Punzalan's Review Sourced from Google
Staff Callture Incorporated isn’t just a workplace—it’s a community that values its people. From exciting employee engagement activities to supportive leaders who genuinely care, this company knows how to create an environment where everyone feels valued and motivated.The energy in every event is unmatched, bringing teams together, strengthening connections, and making work more than just a daily grind. Whether it’s team-building sessions, fun celebrations, or meaningful initiatives, there’s always something that keeps employees engaged and inspired.A huge shoutout to the leadership team for their unwavering support, guidance, and commitment to making Staff Callture a great place to grow. And of course, to every team member—your passion and dedication make all the difference! Here’s to more memorable moments and continued success together!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop Nearshore BPO Services for US & Canadian Businesses | 24/7 Call Center Services
VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...
Top Services:
- BPO
- Customer Support
- Call Centers
- Phone Answering Services
- HR Outsourcing
- Show more
- Location
- Kingston, Jamaica
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVLBPO Services
Data sourced from the agency's DesignRush profileIBTR 100 BLVD JSC
Virtual Assistant Agency recruiting pre-vetted Filipino VAs from $6.50/hr.
VA MASTERS recruits dedicated, pre-vetted Filipino virtual assistants for companies across the US, Canada, UK, Australia and Europe. Each role is sourced from scratch: 1,000+ applicants, a custom skills test, in-depth interviews, and only the top 2-3 candidates presented within 2 business days. Rates start...
Top Services:
- BPO
- Staff Augmentation
- HR Outsourcing
- Customer Support
- Call Centers
- Show more
- Location
- Tel Aviv, Israel
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVA MASTERS Services
Data sourced from the agency's DesignRush profileFinance Industry HR Industry Professional Services Industry
Build. Deploy. Manage. Scale.
Ruminative is a BPO and Operations Management company helping businesses build, manage, and scale dedicated teams across customer support, sales, backend operations, field activities, and verification services. With an in-house operational setup and multi-region capabilities, we provide flexible outsourcing...
Top Services:
- BPO
- Logistics
- Phone Answering Services
- Customer Support
- Call Centers
- Show more
- Location
- Gurgaon, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $11/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRuminatie Staffing Solution Pvt. Ltd. Services
Data sourced from the agency's DesignRush profileRentOK Spinny Scooton GSIT Freshway BedR MERIDIAN STAYS Tripleplay broadband Exitel broadband
You Create, We Support.
MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Business Consulting
- BPO
- Show more
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMiXBS, LLC Services
Data sourced from the agency's DesignRush profileCDEK Buch Ramayoga Imark Tech SovPlym KNOVR
MiXBS, LLC Reviews & Testimonials
Customer Support Review from Kevin Swindlehurst
If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOur business is to do your business
At Datum Decipher Analytics, our focus is on delivering customer-centric solutions across a wide range of service lines and functions, including consulting, technology, & outsourcing. We understand that every business is unique, and our goal is to help our clients achieve their objectives through innovative...
Top Services:
- BPO
- Big Data Analytics
- Web Development
- WordPress Website Design
- Web Design
- Show more
- Location
- Udaipur, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDatum Decipher Analytics Services
Data sourced from the agency's DesignRush profileEducation Industry HealthCare Industry Finance Industry
Datum Decipher Analytics Reviews & Testimonials
Pooja dhaker Pooja dhaker's Review Sourced from Google
I’ve had an amazing journey with Datum Decipher Analytics. The leadership genuinely cares about employees, and the work environment is both challenging and rewarding. It’s a great place to build a career!
Pushkarna Nitesh's Review Sourced from Google
Being a Datumite has been an extraordinary experience! Datum Decipher Analytics fosters a culture of innovation, collaboration, and personal growth that truly sets it apart. The leadership is supportive, the projects are cutting-edge, and the team spirit among Datumites is unmatched. Every day is an opportunity to learn, contribute, and grow in an environment that values its people. Proud to be part of this incredible journey!
Barkha Sharma's Review Sourced from Google
Working with Datum Decipher Analytics has been a beautiful cherishing experience, the entire flow of work with in depth knowledge provided is commendable and this indeed makes the workplace a great one.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHappy Customers, Successful Companies.
RIOT Ecommerce is a full-service outsourcing agency that provides a pool of talented and experienced professionals with skills in Customer service/support, Data entry, Administrative support, and Virtual assistance...
Top Services:
- Customer Support
- BPO
- Call Centers
- eCommerce
- Graphic Design
- Show more
- Location
- Gurgaon, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRIOT Ecommerce Solutions Services
Data sourced from the agency's DesignRush profileSensibo Nordic Peace Veronica Taylor Consulting INNSTAR® Official Store The Positive Christian Glasses USA
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Back Office Outsourcing Service Hiring Guide
What are back office outsourcing services?
Back office outsourcing services are non-client-facing administrative or support tasks assigned to third-party organizations. In doing so, a company can focus on core business activities, automate lower-value tasks, increase efficiency, and reduce overhead costs.
While back office outsourcing is often referred to interchangeably with back office business process outsourcing (BPO), there are some differences. Back office outsourcing is an umbrella term referring to any administrative task delegated to outside agencies. On the other hand, back office BPO is where a business outsources a specific back office operational function to an outside agency.
The business process outsourcing market is predicted to reach $390 billion in revenue by the end of 2024, with the U.S. generating the highest revenue at $146.3 billion. It also has a compound annual growth rate of 4.6%, expected to reach a market volume of $490 billion by 2029.
While the back office outsourcing industry continues to expand, the industry faces specific challenges and issues. These include:
- Data security and privacy: With businesses handing over sensitive data, such as financial records and employee information, a back office outsourcing service provider must have stringent security measures to protect against breaches, data theft and leaks, compliance violations, and cyber threats.
- Quality control: Businesses availing back office outsourcing services can experience difficulty monitoring and enforcing quality control measures in employee productivity and output, especially when working with multiple vendors or those in offshore locations.
- Regulatory compliance: Since back office services are often outsourced to another country, navigating different industry regulations, data protection laws, and labor laws can be complex.
- Communication and collaboration: Language barriers, cultural differences, and time zone disparities can result in miscommunication and expensive mistakes. It can also lead to slow action when urgent issues arise.
- Technology integration: Businesses may experience compatibility issues and technical barriers when integrating back office systems, tools, and processes with the company’s existing infrastructure. This can be difficult, particularly when dealing with legacy systems, disparate platforms, and complex IT environments.
- Talent retention and training: Back office companies must continuously recruit, train, upskill, and maintain employee satisfaction to ensure a qualified workforce for their clients.
- Flexibility and adaptability: Back office outsourcing companies must be very flexible to meet their clients' evolving needs and requirements. This includes adapting to changes in technology, business processes, and market conditions.
Here is one case study that demonstrates what back office outsourcing services accomplish. A healthcare billing company was losing revenue to inaccurate claims submitted to insurance agencies. It was also having difficulty tracking outstanding payments and collecting late payments. So, it approached the back office outsourcing company Invensi.
Invensi introduced advanced coding and documentation-checking tools to reduce errors and inaccuracies in filing claims. It also provided a dedicated team that monitored the claim statuses throughout all stages — from filing to claiming and following up.
As a result, the healthcare billing company saw an increase in cash flow by 35%, along with improvements in financial stability, customer satisfaction, and vendor cooperation. It also reduced late payments by 70%, bad debt by 25%, and administrative workload by 75%. Additionally, the company recorded a nearly 100% compliance rate.
What do back office companies do?
Back office outsourcing companies handle various non-core business functions for other businesses. Some of the most common back office outsourcing services include:
- Insurance and claims processing
- Fund collection
- Accounting
- Human resources
- Payroll
- Data entry
- Data mining
- Data management
- Information technology
- Quality assurance
- Content management and creation
How much do back office outsourcing services cost?
Back office outsourcing services do not have a fixed rate, as the price depends on the industry, agency location, team size and expertise, and type of services rendered. However, the average annual salary of a back office worker in the United States is $20.37/hour.
The top 50 back office outsourcing companies on DesignRush have an average hourly rate of $44. 19.8% accept a minimum project fee of $1,000 and 1.2% accept at least $50,000.
Below is the average hourly cost of back office outsourcing services for various regions and countries
- North America: $22 - $25
- Western Europe: $40
- Eastern Europe: $12 - $25
- Australia: $35 - $55
- Africa and Middle East: $12 - $20
- Latin America: $8 - $18
- India: $5 - $9
- Pakistan: $6 - $10
- Philippines: $6 - $8
Why should I outsource back office services?
You should outsource back office services because you gain access to specialized experts that help you save time and money and reduce business risk. Moreover, you can flexibly scale your team according to your changing needs. As such, you can prioritize core functions that accelerate your business growth.
- Reduce overhead costs: Back office outsourcing services help you save on costs by eliminating the need to recruit, train, and maintain full-time employees. Moreover, countries like the Philippines charge less for the same quality of service due to their lower cost of living. Outsource Accelerator reports that businesses can reduce labor costs by up to 90% by outsourcing processes to the Philippines.
- Save time and focus on core business activities: 65% of companies say outsourcing helps them prioritize key business functions. Because you are delegating menial tasks like data entry and document processing to a capable third party, your employees have more time and resources to focus on high-value tasks that can directly impact your company’s bottom line and accelerate growth.
- Access to expert service providers: 75% of businesses find it difficult to fill roles due to talent shortage. Back office outsourcing companies often specialize in certain areas, such as accounting, IT, or human resources, and provide access to specialized skills and knowledge that may not be available in-house.
- Gain a scalable workforce: Whether you need extra hands for peak seasons or to supplement your quick-growing business overall, a back office outsourcing service will help you adjust your team according to your needs. Plus, you do not have to worry about expenses like onboarding costs and severance pay.
- Risk mitigation: Outsourcing can help mitigate risks associated with compliance, regulatory changes, and technology upgrades, as outsourcing partners are often responsible for staying updated with industry standards and best practices.
A case study that demonstrates the benefits of back office outsourcing services is when Unity Communications helped an IT and telecommunications company manage its administrative tasks. Due to the rise of remote work, the IT and telecom company had a surge in demand for its high-speed internet services. However, its current team was not equipped to handle a significant increase in workload.
The client considered hiring more employees to meet the needs of its fast-growing customer basis, but the cost of full-time workers was beyond budget. So, it partnered with Unity Communications.
Unity Communications provided a back office team of three experts and one dedicated project manager. The team handled processing orders, creating customer proposals, and reconciling overages. It also ensured open communication and sent real-time reports to the client.
As a result, the IT and telecom company reported an average handle time of 350 seconds, a customer satisfaction rate of 92%, a case completion rate of 100%, a case reopen rate of 18%, and a quality score of 90%. It also increased productivity by 70% within two months.
How do I choose the best back office companies for my business?
You can choose the best back office companies for your business by following these steps:
- Identify your needs: Evaluate your current business operations and identify inefficiencies. List the specific tasks and number of personnel that you want to outsource, along with your budget, goals, and timeline.
- Determine your criteria and qualifications: What specific skills, technologies, and certifications do you require? For example, outsourced HR agencies must have a thorough understanding of your country’s labor laws to ensure compliance.
- Decide between offshore, nearshore, and onshore outsourcing: Weigh the pros and cons of each and choose the one that aligns with your company policies, goals, and budget. For instance, onshore outsourcing is the most secure, making it ideal for data-sensitive tasks like payroll and accounting.
- Conduct extensive research: Check back office outsourcing service rankings, directories, and publications. Look for agencies with experience in your industry and country, can provide your required services and skills, and are proficient in your current tech stack.
- Do your due diligence: Read their portfolios, case studies, client testimonials and reviews, and awards and certifications. Prioritize agencies that are transparent, credible, communicative, and data driven.
- Research their home country: Understand the political and economic climate in the countries of the back office outsourcing companies you are considering, as these can create complications and even lead to sudden company closure.
- Check for financial stability and employee satisfaction scores: A back office outsourcing agency that is financially secure will protect your business from economic instability and other financial threats. Plus, a high employee satisfaction score can guarantee that the staff you are outsourcing will work with you for the long term.
- Send a request for proposal (RFP): Outline your requirements and scope of work. Try to be as specific as possible about your needs without revealing sensitive information, such as specific business processes.
- Conduct an interview: Schedule an interview with your shortlisted agencies and observe how they interact with your team. Partner with an agency that aligns with your values, culture, and work ethic.
- Pay attention to their communication style: Because you will be outsourcing critical business processes, you should work with an agency that’s highly responsive and quick to act.
- Perform a trial service: Some back office outsourcing companies offer free trials. Evaluate what it is like to work with the agency and its team. From there, you can decide whether to extend your service contract or move on to another agency partner.
Contact us for a tailored list of back office outsourcing companies that meet your list of requirements. Our team of researchers will verify and handpick the top agencies that match your needs. Visit Marketplace for more details.
How do I find the best back office company on DesignRush that fits my budget?
You can find the best back office company on DesignRush that fits your budget using our search filters. You can narrow your search according to hourly rates, minimum budgets, agency region, company size, and client type.
Below are five back office companies with the most affordable hourly rates on DesignRush:
- Zmed Solutions: $1
- DataPlusValue: $3
- Uniquesdata: $4
- CMDSoftch Solution: $4
- Oworkers: $4
What are the key success metrics in back office outsourcing?
There are multiple key success metrics for back office outsourcing depending on the type of service and industry. Here are the top five back office services and their correlating key success metrics:
1. General outsourcing metrics
- Total cost reduction
- Quality assurance score
- Project completion rate
- Output per full-time equivalent
- Compliance and regulatory adherence
- End-user satisfaction rate
- Employee retention rate
- Employee turnover rate
- Human capital return on investment
- Service level agreement metrics
- Average response time
- Error or defect rate
- Service availability
2. Payroll
- Total payroll cost
- Payroll processing time
- Payroll errors
- Error resolution cycle time
- Overtime fees
- Total turnover costs
3. Accounting
- Invoice cycle time
- Days sales outstanding
- Days payable outstanding
- Accounts receivable turnover rate
- Accounts payable turnover rate
- Payment error rate
- Invoice exception rate
- Budget iterations frequency
- Error resolution time
- Cost per invoice
- Invoices processed per year per employee
4. Data entry
- Percentage of completion
- Data quality
- Data entry accuracy rate
- Data entry error rate
- Average time taken to process a data entry task
- Average turnaround time
- Data loss rate
- Project cost-containment
5. IT support
- Project completion time
- Flow efficiency
- Cycle time
- Average handle time
- Budget adherence
- Defect density
- Response time
- Resource utilization efficiency
- Infrastructure stability
What questions should I ask back office companies before hiring one?
You can ask the back office companies the following questions before hiring them:
Its Relevant Background
- Do you have experience providing back office support to companies like ours? Can you share their case study?
- How long have you outsourced in this industry?
- What is your experience in working for businesses in my country? Are you familiar with the relevant local laws and regulations?
- Do you have experience in my required service and technology?
Company Services and Processes
- What technologies or tools do you use for your services, project management, and client communication?
- What specific services do you offer? What is your expertise?
- How do you keep track of the quality and quantity of your services?
- How do you ensure that you stay on top of the latest technologies, trends, knowledge, and skills?
- Where are your employees based? What are their regular working hours?
- Do you provide 24/7 client support service?
- How do you manage currency fluctuations?
- What are your security protocols and data infrastructure to ensure business privacy?
- What is your disaster recovery plan?
The Project
- Who will be on our team, and who is our point of contact? What are their qualifications?
- What is my level of involvement in the hiring process?
- How do you ensure business continuity?
- How do you measure employee productivity, performance, and satisfaction?
- How do you handle cases when an employee does not align with the client or their team?
- What ROI can I expect when hiring your services?
What are the best back office outsourcing companies in the US?
The best back office outsourcing companies in the US are the following:
- DevsData Tech Talent
- 5.0 stars on DesignRush (37 reviews)
- 5.0 on Google (16 reviews)
- Top clients: CodeAlly, epinote.ai, Jutro Medical, Skycatch Inc.
- TechSpeed
- 4.9 stars on DesignRush (13 reviews)
- 3.9 stars on Google (18 reviews)
- Top clients: Wacom, Direct Crown, Hofstra Univercity, Bridgetown Coffee
- Team4eCom
- 4.9 stars on DesignRush (13 reviews)
- Top clients: Nursery In Style, Designer Plumbing Outlet, BlueLake Jewelry, Maison Concepts
- Invensis
- 4.6 stars on DesignRush (13 reviews)
- Top clients: Philips, Amazon, LG, Bank of America
- Fusion CX
- 4.6 stars on DesignRush (3 reviews)
- 4.3 stars on Google (32 reviews)
- Top clients: Meesho, Craft Jack, HomeAdvisor
Scroll up to discover more agencies and uncover additional leading back office services. They have been chosen based on successful projects, industry reputation, customer reviews, and team expertise. And if you want to further personalize your search, you can sort companies by location, budget size, hourly rates, and reviews.
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