Discover the top-performing call centres in the United Kingdom that provide specialized services at the highest standards to help businesses of all sizes deliver a great customer experience. Browse their rates, reviews, size and more using our custom filters.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Excelerate360 provides outsourced B2B sales and lead generation across the UK, Europe, and North America, with native-speaking BDRs covering 24 countries. Its inside sales service includes outbound calling, pipeline building, and SQL generation. The UK call centre suits tech and SaaS companies seeking...
Top Services:
- Call Centers
- Location
- Hitchin, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $300/hr
- Minimal Budget
- $25,000 - $50,000
Titanium Telemarketing provides outbound telesales, lead generation, appointment setting, and data cleansing, guaranteeing a minimum of 100 calls per 5-hour session. It works from client-supplied data and reports results after each session. Best for UK businesses needing straightforward, no-contract outbound...
Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $150/hr
The AR Dept is a managed AI staffing function. We build, deploy and manage Agent Resources, AI workers managed like staff, for owner-managed, admin-heavy businesses. We handle scoping, build, integration and ongoing management, so a business can take on more work without adding headcount...
Top Services:
- AI Development
- Staff Augmentation
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
The Lead Gen Department is your partner for successful and consistent lead generation. Expertly crafted outbound campaigns, including email outreach and LinkedIn messaging, ensure that your sales team has enough quality leads coming in on an ongoing basis...
Top Services:
- Social Media Marketing
- Email Marketing
- Digital Marketing
- Call Centers
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
Ant Marketing delivers omnichannel contact centre services in the UK, with 35+ years of experience and support across 20+ languages. Clients include Saga and Britvic. It's recommended for retail, FMCG, insurance, and publishing businesses needing outsourced inbound and outbound contact centre support...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Sheffield, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
The Lead Generation Company is a multi-award-winning B2B telemarketing and lead generation agency, with offices in London, Manchester, and Glasgow. Its in-house telemarketers average 15 years of experience and a 97% repeat business rate. Best for B2B companies seeking outsourced outbound telemarketing and...
Top Services:
- Call Centers
- Market Research
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
UK B2B lead generation, appointment setting and digital marketing agency in Chorley. Automotive and fleet specialists with an in-house 30-seat UK call centre...
Top Services:
- Digital Marketing
- SEO
- Call Centers
- Direct Marketing
- Web Development
- Show more
- Location
- Chorley, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
Kräfte helps B2B companies fill their pipeline without the guesswork. We run outbound sales development end to end finding the right decision-makers, starting conversations through cold calling and targeted outreach, and booking meetings only once a prospect is properly qualified. Because we charge per...
Top Services:
- Direct Marketing
- Call Centers
- BPO
- Market Research
- Digital Marketing
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Pronto is a global digital lead generation company that delivers results to clients across 23 industries in 10 countries. Our goal is to generate high-quality leads and maximize your return on investment. Our experienced team is dedicated to delivering the results you need to succeed. Choose Pronto for a...
Top Services:
- Social Media Marketing
- PPC
- Affiliate Marketing
- Digital Marketing
- SEO
- Show more
- Location
- Birkenhead, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
Hero PA provides 24/7 virtual telephone answering services, acting as an extension of your business to deliver exceptional customer support and ensure seamless communication...
Top Services:
- BPO
- Call Centers
- Location
- Horsham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
The Telemarketing Company has provided B2B telemarketing, inbound call handling, and telesales from its Brighton offices since 1990. It operates across 220+ seats and counts Xero, Bloomberg, and Microsoft Europe among its clients. The outsourced call cenre in the UK fits mid-size to enterprise B2B...
Top Services:
- Market Research
- Customer Support
- Call Centers
- Phone Answering Services
- Digital Marketing
- Show more
- Location
- Brighton, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
TWC IT Solutions provides cloud and omnichannel contact centre technology to 300+ SMEs, deploying platforms like Cisco, Microsoft Teams, Five9, and Content Guru. It holds an NPS of 76 and offers a 30-minute on-bike response for London clients. Best for UK SMEs in financial services, legal, or recruitment...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Call Centers
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
MarketOne is a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns...
Top Services:
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $50/hr
Insight Dev Ltd builds Lexidesk, an AI intake system exclusively for consumer-facing law firms. We help firms answer every call and web enquiry around the clock, qualify and score leads against their own criteria, book consultations, and sync everything into their CRM automatically. Our team works hands-on...
Top Services:
- AI Development
- Phone Answering Services
- Call Centers
- Customer Support
- CRM Consulting
- Show more
- Location
- Glasgow, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Paragon Sales Solutions offers UK call centre services, including telemarketing, call answering, lead generation, and sales training. Its telemarketing service covers outbound telesales campaigns across multiple sectors. The agency fits UK SMEs needing a combined outsourced telemarketing and call answering...
Top Services:
- Call Centers
- Social Media Marketing
- Digital Marketing
- Location
- Leicester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
Voicentric is a call centre agency in the UK with 20+ years specialising exclusively in Life Sciences and Materials Science. It provides lead generation, demand generation, and multilingual calling across the Americas, EMEA, and Asia-Pacific. The firm fits science-sector companies...
Top Services:
- Direct Marketing
- Call Centers
- Digital Marketing
- Advertising
- Event Marketing
- Show more
- Location
- Durham, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $47/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
We are a UK-registered studio that builds software and draws illustration, with both sitting in one team rather than two suppliers.Unusually for this industry, our prices are published on our own website. A landing page is 600 pounds, a five page site is 1,200, an app MVP is 5,400. Illustration starts at...
Top Services:
- Graphic Design
- Web Design
- Web Development
- WordPress Website Design
- Mobile App Development
- Show more
- Location
- United Downs, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $38/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Munzai Solutions handles inbound call management and B2B sales outsourcing, with dedicated SDRs working 40 hours per week per rep. It uses HubSpot and Apollo for CRM and serves SaaS, IT, and home services. The UK call centre fits small to mid-sized businesses...
Top Services:
- Customer Support
- Business Consulting
- Call Centers
- Email Marketing
- CRM Consulting
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Reexia offers call centre services in the UK, combining telemarketing, email outreach, and AI-assisted data research to generate qualified leads for SMEs. It has experience in manufacturing, logistics, and security services. The agency is a good fit for UK SMEs seeking outsourced outbound sales and...
Top Services:
- Call Centers
- Email Marketing
- Direct Marketing
- SEO
- BPO
- Show more
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
The VA Team is a virtual assistant and call answering service in the UK, handling inbound and outbound calls, live web chat, and admin support for businesses. It's best for small businesses and sole traders needing flexible, personalised UK-based virtual receptionist and call answering cover...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Bracknell, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- Under $1,000
Startek delivers AI-powered customer experience outsourcing across 13 countries with 38,000+ associates supporting over 140 clients in 36 languages. Services span omnichannel contact centre, sales, and automation. Best for enterprises needing globally scaled, AI-augmented outsourced contact centre operations...
Top Services:
- BPO
- Call Centers
- Location
- Manchester, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
SalesAR is a UK call centre agency, serving over 700 clients across 40+ countries, using email and LinkedIn outreach. It has helped clients book 297+ meetings in a single campaign. Best for B2B companies in SaaS, IT, and professional services needing outsourced outbound lead generation...
Top Services:
- Call Centers
- Email Marketing
- Digital Strategy
- Location
- London, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...
Top Services:
- Call Centers
- Customer Support
- Cloud Consulting
- UI/UX Design
- Web Design
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
NICE inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. NICE inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the...
Top Services:
- Business Consulting
- Call Centers
- Customer Support
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...
Top Services:
- Customer Support
- BPO
- Market Research
- Transcription Services
- Translation Services
- Show more
- Location
- Edinburgh, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $24/hr
We specialise in finding customers for businesses. Whatever industry your company works in, we'll work with your team to create an accurate customer profile, extensively segment our datasets and use the right digital or direct marketing tool to connect your business straight to your ideal customer...
Top Services:
- Advertising
- PPC
- Digital Marketing
- Email Marketing
- WordPress Website Design
- Show more
- Location
- Bournemouth, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
Top Services:
- Logo Design
- Product Design
- BPO
- Call Centers
- HR Outsourcing
- Show more
- Location
- Nuneaton, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- HR Outsourcing
- Customer Support
- Show more
- Location
- Leicester, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
Nixxie Solutions is a BPO service provider delivering reliable outsourcing support to businesses worldwide. We specialize in customer support, virtual assistance, and back-office operations, helping companies reduce costs while improving efficiency. Our trained team focuses on quality, responsiveness, and...
Top Services:
- Digital Strategy
- eCommerce
- Social Media Marketing
- BPO
- Call Centers
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
AtDesk is a UK-focused operations partner helping service businesses manage calls, customer support, dispatch, CRM and administrative workflows with clear reporting and accountable human support...
Top Services:
- Phone Answering Services
- Customer Support
- BPO
- Call Centers
- Business Consulting
- Show more
- Location
- Blackburn, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000

Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo is a UK call centre that provides 24/7 inbound and outbound call center support across 60+ languages. It reports an 88% first-call resolution and a 98% CSAT score. The agency is best for SaaS, fintech, and e-commerce brands scaling support operations...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Hugo Reviews & Testimonials

B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTelephone Answering is a UK telephone answering and virtual receptionist service, covering call answering, diary management, live chat, and switchboard support. It offers a 7-day free trial and a lifetime money-back guarantee. It's best for small UK businesses needing a personalised inbound call answering and...
Top Services:
- Phone Answering Services
- Call Centers
- Location
- Luton, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...
Top Services:
- Business Consulting
- BPO
- Call Centers
- Logistics
- HR Outsourcing
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $9/hr
- Minimal Budget
- $1,000 - $10,000
Aidey provides AI-native BPO services covering customer experience, technical support, and back-office ops. It worked with Nokia, Wix, and Shiji Group. The agency onboards teams in 10 days and integrates with tools like Zendesk, Intercom, and Shopify. Best for SaaS, fintech, and eCommerce companies scaling...
Top Services:
- Software Development
- BPO
- Call Centers
- eCommerce Development
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Logix BPO delivers inbound and outbound call centre services from the Philippines, with 2,200+ staff across 6 global offices serving 250+ clients including O2, Amazon, and British Gas. It holds ISO 9001, ISO 27001, HIPAA, and PCI DSS certification. Best for businesses in 20+ sectors seeking cost-effective...
Top Services:
- Call Centers
- Location
- Nottingham, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
boltify limited is a trusted UK wholesaler and distributor specializing in mobile phone accessories, spare parts, computer & gadget accessories, and device-repair components...
Top Services:
- eCommerce Development
- Digital Services
- SEO
- Mobile App Development
- CRM Consulting
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $8/hr
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Digital Marketing
- SEO
- Show more
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
Borderless Talent Hub helps businesses hire, onboard and manage skilled remote talent across international markets. We provide flexible support for remote staffing, dedicated offshore teams, BPO, customer support, back-office operations, social media management, payroll coordination and EOR-style workforce...
Top Services:
- BPO
- HR Outsourcing
- Accounting
- Customer Support
- Call Centers
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- Under $1,000
Hire Live Support provides 24/7 inbound and outbound call center outsourcing across phone, email, live chat, and social media. Its AI-powered workflows support lead generation and appointment setting alongside customer support. Best for businesses seeking multichannel BPO coverage on a scalable, remote model...
Top Services:
- Call Centers
- BPO
- Web Design
- Web Development
- SEO
- Show more
- Location
- Uxbridge, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 16 Projects Listed
OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...
Top Services:
- Customer Support
- Call Centers
- Phone Answering Services
- Location
- Rickmansworth, United Kingdom
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
STR Assistance provides 24/7 virtual assistant and guest communication services for short-term rental hosts on Airbnb, Booking.com, and VRBO. It handles inquiries, reservations, and issue resolution across multiple channels. Best for Airbnb hosts and vacation rental managers needing round-the-clock outsourced...
Top Services:
- Call Centers
- Location
- Bury St Edmunds, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $3/hr
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Call Centers Specialties in the United Kingdom
Call Centers Companies by City
Popular Services
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