The Telemarketing Company

The Telemarketing Company

Agile, High Performance Voice Contact Services since 1990

26-27 Regency Square, Brighton, East Sussex, Brighton, BN1 2FH, United Kingdom
https://ttmc.co.uk/
The Telemarketing Company

The Telemarketing Company Overview

Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$50/hr
Year Founded
1990
We're agile, driven and have deep expertise in delivering effective and compliant voice contact, making us an ideal partner for ambitious SMEs and for Global enterprises.

Founded in 1990 and based on the Brighton sea front, we're trusted to be the voice of many of the world's leading organisations. We have an unrivalled track record of providing high quality sales lead generation, appointment setting, telesales/Inside Sales, inbound call handling/lead management, data enhancement and market research. We work in English and a wide range of other languages using our multi-lingual team.

Accreditations include ISO27001, ISO9001, PCI, FCA, IIP, ESOMAR, MRS and ISM. We are a Living Wage Employer and accredited to Investors in People, Silver Standard.
Headquarters
26-27 Regency Square, Brighton, East Sussex, Brighton, BN1 2FH, United Kingdom
Other Locations
5 Knight St, Liverpool, L1 9DS, United Kingdom
Award

The Telemarketing Company
Highlights and Considerations

Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.

Pros

  • Completes projects promptly despite tight deadlines
  • Provides regular feedback and check-ins
  • Consistently delivers high-quality leads and appointments
  • Flexible and adaptable operations

Cons

  • Concerns about compliance with telemarketing regulations
  • Over-reliance on automated systems

Areas of Expertise

  • Call Center Expertise
  • Digital Marketing Expertise
  • Market Research Expertise
  • Phone Answering Services Expertise
Call Center Expertise
Call Center Expertise
  • Appointment Setting
  • B2B
  • Inbound
  • Outbound
  • Survey Services
  • Telemarketing
Digital Marketing Expertise
Digital Marketing Expertise
  • Lead Generation
Market Research Expertise
Market Research Expertise
  • Data Analysis
  • Market Analysis
  • Surveys
Phone Answering Services Expertise
Phone Answering Services Expertise
  • After-Hours

The Telemarketing Company Portfolio

  • The Telemarketing Company - Aerotech Case Study
    Appointment Setting
    Aerotech Case Study
  • The Telemarketing Company - American Express Case Study
    Telemarketing
    American Express Case Study
  • The Telemarketing Company - Allianz Global Assistance Case Study
    B2B
    Allianz Global Assistance Case Study
  • The Telemarketing Company - Hitachi Consulting Case Study
    Appointment Setting
    Hitachi Consulting Case Study
  • The Telemarketing Company - National Book Tokens Case Study
    Market Research
    National Book Tokens Case Study
  • The Telemarketing Company - Imprivata Case Study
    Appointment Setting
    Imprivata Case Study
  • The Telemarketing Company - Microsoft Gold Partner SmartDesc Case Study
    Lead Generation
    Microsoft Gold Partner SmartDesc Case Study
  • The Telemarketing Company - Kwik Fit Inbound Case Study
    Inbound
    Kwik Fit Inbound Case Study

The Telemarketing Company Reviews

Submit a review
  • Undisclosed

    Undisclosed

    CEO at Buyerdock

    Call Center Services
    Project Type: Call Centers
    Review Date: 20 September, 2024
    Source: 3rd-party Review Platform
    I was impressed with attention to detail from the TTMC team and as a result they delivered an excellent result. I was keen at the start of the campaign to meet all those engaged with making the outbound calls and pleasantly surprised by the length of time they had been working for TTMC, most well over 10 years. This was important to us, as these team members were Buyerdock’s shop window.
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  • Undisclosed

    Undisclosed

    Head of Marketing Operations at Equifax

    Marketing Services
    Project Type: Marketing
    Review Date: 15 September, 2024
    Source: 3rd-party Review Platform
    In 2022 Equifax continued its transformation of the marketing operations function by working with TTMC and a digital partner to embed new lead processes and improve the quality of leads. The team at TTMC have brought much needed structure, data and insight into our lead process which has delivered transparency across the business and helps us build a case for further investment.
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  • Anonymous

    Anonymous

    Director at JazzyMedia Ltd

    Recruitment Services
    Project Type: Recruiting
    Review Date: 30 August, 2024
    Source: 3rd-party Review Platform
    This is the second time I've used TTMC and once again we are impressed with their professional handling of our school recruitment project. On both occasions they successfully achieved our recruitment goals within a very tight timescale. I would absolutely work with them again and have no hesitation in recommending them for similar projects.
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  • Undisclosed

    Undisclosed

    Sales Director and Co-Founder at Start Communications

    Market Research Services
    Project Type: Market Research
    Review Date: 22 December, 2023
    Source: 3rd-party Review Platform
    From our first point of contact with David, we knew that TTMC were the best placed telemarketing company to help take us forward. Along with Daren, they took the time to understand our company, our products offerings, and our USP’s, to train their agents to deliver the message we wanted. The agent assigned to us delivered instant results, booking multiple high-quality appointments, that we have since converted into sales. Our initial 5-week campaign gave us a good return on investment, and we have used this to reinvest into another campaign immediately after.
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  • Undisclosed

    Undisclosed

    E-Commerce Director at Office Supermarket

    Market Research Services
    Project Type: Market Research
    Review Date: 16 December, 2023
    Source: 3rd-party Review Platform
    I was impressed with TTMC and how they approached the brief. The regular, weekly check-ins provided a valuable insight and allowed us to change our approach based on real time feedback/results. As a result of the campaign, we now plan to use TTMC on our higher value, furniture consultancy business where we can be a lot more tailored and specific in our approach. We’d have no hesitation in recommending TTMC in future.
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  • Undisclosed

    Undisclosed

    Operations Director, at Edge Computers Limited

    Telemarketing Services
    Project Type: Telemarketing
    Review Date: 5 December, 2023
    Source: 3rd-party Review Platform
    I was impressed with the entire process of how TTMC conduct their telemarketing. I found that they give such great attention to detail in all aspects which includes initial training sessions, the campaign itself, and continuous call reviews throughout the campaign. We’re very pleased with the outcome from our first campaign with TTMC. As a result of the campaign, we now plan to do further campaign and expand our reach even further with more TTMC representatives promoting our business & services.
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The Telemarketing Company Team Bios

  • Head of Operations
    Michael Butler
    Head of Operations
    Michael Butler joined The Telemarketing Company in February 2009, bringing with him over 20 years senior management experience, together with a proven track record of successful campaign implementation, change management, and major account management across a wide range of call centres and sectors.
  • Managing Director
    Niall Habba
    Managing Director
    Niall has been Managing Director and co-owner of The Telemarketing Company since 1998, after starting his career in IT channel distribution. Since joining the company when it was a 20 seat boutique agency, Niall has lead the business on a path of growth to become a 200 seat agency.
  • Financial Director
    Daniel Habba
    Financial Director
    Daniel joined the business in early 2007, having spent nearly ten years in Investment Banking, including long tenures at Goldman Sachs and Bear Stearns. He is part owner of the business and oversees the IT, HR and Accounting functions of the company.
  • IT Manager
    David Hawkins
    IT Manager
    David has been with The Telemarketing Company since late 1999, starting as a caller, moving through to the IT department within months of joining us. David was promoted to his current role in January 2009 managing a team of agile developers and support engineers.

The Telemarketing Company Clients

  • Close Brothers
  • Bytes
  • Zehnder
  • Equifax
  • Enterprise
  • Allianz
  • American Express
  • One Family
  • Xero
  • Kwik Fit

The Telemarketing Company Awards

  • The Telemarketing Company - Award 1
  • The Telemarketing Company - Award 2
  • The Telemarketing Company - Award 3
  • The Telemarketing Company - Award 4
  • The Telemarketing Company - Award 5
  • The Telemarketing Company - Award 6
  • The Telemarketing Company - Award 7
  • The Telemarketing Company - Award 8
  • The Telemarketing Company - Award 9
  • The Telemarketing Company - Award 10
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