The Telemarketing Company

Agile, High Performance Voice Contact Services since 1990
26-27 Regency Square, Brighton, East Sussex, Brighton, BN1 2FH, United Kingdom
https://ttmc.co.uk

The Telemarketing Company Overview

Number of Employees
100 - 249
Minimal Budget
$1,000 - $10,000
Average Hourly Rate
$50/hr
Year Founded
1990
We're agile, driven and have deep expertise in delivering effective and compliant voice contact, making us an ideal partner for ambitious SMEs and for Global enterprises.

Founded in 1990 and based on the Brighton sea front, we're trusted to be the voice of many of the world's leading organisations. We have an unrivalled track record of providing high quality sales lead generation, appointment setting, telesales/Inside Sales, inbound call handling/lead management, data enhancement and market research. We work in English and a wide range of other languages using our multi-lingual team.

Accreditations include ISO27001, ISO9001, PCI, FCA, IIP, ESOMAR, MRS and ISM. We are a Living Wage Employer and accredited to Investors in People, Silver Standard.

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The Telemarketing Company Portfolio

The Telemarketing Company - Aerotech Case Study
Appointment Setting
Aerotech Case Study
The Telemarketing Company - American Express Case Study
Telemarketing
American Express Case Study
The Telemarketing Company - Allianz Global Assistance Case Study
B2B
Allianz Global Assistance Case Study
The Telemarketing Company - Hitachi Consulting Case Study
Appointment Setting
Hitachi Consulting Case Study
The Telemarketing Company - National Book Tokens Case Study
Market Research
National Book Tokens Case Study
The Telemarketing Company - Imprivata Case Study
Appointment Setting
Imprivata Case Study
The Telemarketing Company - Microsoft Gold Partner SmartDesc Case Study
Lead Generation
Microsoft Gold Partner SmartDesc Case Study
The Telemarketing Company - Kwik Fit Inbound Case Study
Inbound
Kwik Fit Inbound Case Study

The Telemarketing Company Reviews


Reviews from Google Maps and DesignRush are available on this profile.
All reviews
  • All reviews
  • Google reviews
  • DesignRush reviews
I was impressed with attention to detail from the TTMC team and as a result they delivered an excellent result. I was keen at the start of the campaign to meet all those engaged with making the outbound calls and pleasantly surprised by the length of time they had been working for TTMC, most well over 10 years. This was important to us, as these team members were Buyerdock’s shop window. "
Project Name: Call Center Services
Project Type:
Call Centers
Company size:
-
Industry:
-
In 2022 Equifax continued its transformation of the marketing operations function by working with TTMC and a digital partner to embed new lead processes and improve the quality of leads. The team at TTMC have brought much needed structure, data and insight into our lead process which has delivered transparency across the business and helps us build a case for further investment. "
Project Name: Marketing Services
Project Type:
Marketing
Company size:
-
Industry:
-
This is the second time I've used TTMC and once again we are impressed with their professional handling of our school recruitment project. On both occasions they successfully achieved our recruitment goals within a very tight timescale. I would absolutely work with them again and have no hesitation in recommending them for similar projects. "
Project Name: Recruitment Services
Project Type:
Recruiting
Company size:
-
Industry:
-
From our first point of contact with David, we knew that TTMC were the best placed telemarketing company to help take us forward. Along with Daren, they took the time to understand our company, our products offerings, and our USP’s, to train their agents to deliver the message we wanted. The agent assigned to us delivered instant results, booking multiple high-quality appointments, that we have since converted into sales. Our initial 5-week campaign gave us a good return on investment, and we have used this to reinvest into another campaign immediately after. "
Project Name: Market Research Services
Project Type:
Market Research
Company size:
-
Industry:
-
I was impressed with TTMC and how they approached the brief. The regular, weekly check-ins provided a valuable insight and allowed us to change our approach based on real time feedback/results. As a result of the campaign, we now plan to use TTMC on our higher value, furniture consultancy business where we can be a lot more tailored and specific in our approach. We’d have no hesitation in recommending TTMC in future. "
Project Name: Market Research Services
Project Type:
Market Research
Company size:
-
Industry:
-
I was impressed with the entire process of how TTMC conduct their telemarketing. I found that they give such great attention to detail in all aspects which includes initial training sessions, the campaign itself, and continuous call reviews throughout the campaign. We’re very pleased with the outcome from our first campaign with TTMC. As a result of the campaign, we now plan to do further campaign and expand our reach even further with more TTMC representatives promoting our business & services. "
Project Name: Telemarketing Services
Project Type:
Telemarketing
Company size:
-
Industry:
-
Great hospitality, really chill environment with positive and supportive staff. Work and explanations were quite straightforward so I found it easy to settle down. "
Pa Assan Touray's Review Sourced from Google
Funding Circle started using TTMC to dial new prospects and reactivate lapsed customer applications.They were excellent throughout, the agents were engaged and positive, and the management team were able to advise and guide us throughout the campaign - to deliver excellent results. "
Aidan Pilgrim's Review Sourced from Google
I strongly recommend this company as an excellent business partner. Following a long RFP process TTMC came out head and shoulders above the rest in supplying calling services in multiple languages and we have not been disappointed in awarding them this work. They are professional, flexible and above all they deliver on their promises ! "
Matt Strutt's Review Sourced from Google
Results-oriented and flexible: I've been impressed by TTMC for years. They offer a powerful combination of enterprise standards of infosecurity and policy compliance with the agility of a boutique shop, creating bespoke solutions at short notice. "
Harry Mole's Review Sourced from Google
Wonderful business. Just completed a telemarketing campaign, which delivered a 15% uplift on the campaign we ran in the previous year, which we ran with another firm. Very professional butch, with a keen eye on CX and GDPR and the rest. "
James Farmer's Review Sourced from Google

The Telemarketing Company Team Bios

Head of Operations
Michael Butler
Head of Operations
Michael Butler joined The Telemarketing Company in February 2009, bringing with him over 20 years senior management experience, together with a proven track record of successful campaign implementation, change management, and major account management across a wide range of call centres and sectors.
Managing Director
Niall Habba
Managing Director
Niall has been Managing Director and co-owner of The Telemarketing Company since 1998, after starting his career in IT channel distribution. Since joining the company when it was a 20 seat boutique agency, Niall has lead the business on a path of growth to become a 200 seat agency.
Financial Director
Daniel Habba
Financial Director
Daniel joined the business in early 2007, having spent nearly ten years in Investment Banking, including long tenures at Goldman Sachs and Bear Stearns. He is part owner of the business and oversees the IT, HR and Accounting functions of the company.
IT Manager
David Hawkins
IT Manager
David has been with The Telemarketing Company since late 1999, starting as a caller, moving through to the IT department within months of joining us. David was promoted to his current role in January 2009 managing a team of agile developers and support engineers.

The Telemarketing Company Clients

Close Brothers
Bytes
Zehnder
Equifax
Enterprise
Allianz
American Express
One Family
Xero
Kwik Fit

The Telemarketing Company Awards

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