The top eCommerce Consulting agencies in 2026 are QOLOS, Matellio Inc., and Giant Marketers,
selected from 6 agencies vetted by DesignRush on the basis of verified
client reviews (4.6 avg. rating), project outcomes and industry expertise.
QOLOS leads the ranking for eCommerce Consulting, followed by Matellio Inc. and Giant Marketers.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
Reviews undergo a stringent verification process to ensure reliable information about each agency from verified past clients.
We’ve updated our Average Star Rating system to give you the most accurate summary of all client reviews.
Read more.
Award Winning Custom Development Experts | ERP Integration | Shopify/BigCommerce
QOLOS (pronounced "koh-lohs") is a U.S.-based software development company, specializing in building custom,
high-performance digital solutions for brands that demand innovation.
From complex ERP integrations to e-commerce solutions - you are in good hands with QOLOS...
Top Services:
Web Development
eCommerce Development
WordPress Website Design
Software Development
UI/UX Design
Show more
Location
Green Bay, Wisconsin
Number of Employees
50 - 99
Average Hourly Rate
$150/hr
Minimal Budget
$50,000 & Up
QOLOS Services
Web Development
eCommerce Development
WordPress Website Design
Software Development
UI/UX Design
SEO
Software Testing
Mobile App Development
ERP Consulting
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Thermos
Certco
Stryker
Louisville Vegan Jerky
Dallas Morning News
Dallas Police Department
Bancroft and Sons
Schneider National
Cocktail Courier
Restaurant Warehouse
Data sourced from the agency's DesignRush profile
QOLOS Reviews & Testimonials
Amanda Viviano
Vice President at Bartz Viviano
5.0★
WooCommerce Review from Amanda Viviano
We hired Qolos to build our local florist shop's website on WordPress and WooCommerce, and we couldn't be happier with the results. From the start, they took the time to understand our business and created a site that's not only beautiful but easy for our customers to browse and shop.
The WooCommerce setup was seamless, our online ordering works exactly the way we needed it to. But what really sets Qolos apart is their ongoing monthly maintenance. We never have to worry about updates, security, or technical issues because they stay on top of everything. Any time we've had a question or a small change request, they've been responsive and professional.
As a small local business, it means a lot to work with a team that genuinely cares about keeping our site running smoothly. Qolos has been a true partner, not just a vendor. Highly recommend them to any local business looking for reliable web design and maintenance!
Sanjay Singh
Manager at JCB India Ltd.
5.0★
Web Development Review from Sanjay Singh
I kept getting negative reviews about my app for technical glitches, heating issues, functionality, loading time, crashing, and more bugs. So, I reached out to QOLOS after going through 2-3 renowned review platforms. I explained my app issue to the team, and they did tremendous work with their mobile testing solutions. Also, I wanted to build a website for my app. They created a feature-rich and seamless website.
Sarah Nesheim
Co-Founder at Crafted
5.0★
Shopify Review from Sarah Nesheim
Working with QOLOS was the best decision I have made in regards to scaling my business. They are professional, so creative, they communicate every step of the way and their pricing is fair for the highest quality work. The designer of our logo and website did it well and I am so impressed and proud of the final product! the designer listened and knew exactly what I wanted which made the process so simple. Seriously could not recommend QOLOS more!
Reviews verified by DesignRush and sourced from the agency's profile
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Matellio is a leading software engineering studio, recognized globally for delivering intelligent solutions powered by Artificial Intelligence and Machine Learning. We specialize in developing customized AI solutions tailored to various needs of businesses under different industry verticals...
Top Services:
AI Development
IoT
DevOps Consulting
Cloud Consulting
Mobile App Development
Show more
Location
Denver, Colorado
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$50,000 & Up
Portfolios Count
26 Projects Listed
Matellio Inc. Services
AI Development
IoT
DevOps Consulting
Cloud Consulting
Mobile App Development
Software Development
Web Design
Web Development
Big Data Analytics
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hewlett Packard Enterprise
Tracking Genie
Brideside
Air Fusion
vCard Global
Codexa
PTGI
INSPRO
NERVVE
GoShow
Data sourced from the agency's DesignRush profile
Matellio Inc. Reviews & Testimonials
Undisclosed
CTO at V Card Global
4.7★
Web Development Review from Undisclosed
Matellio is one of the best organizations I have had a chance to work with. Their unique approach to becoming an integrated extension of our corporate programming staff provides us with the ability to design and implement solutions in an ever changing environment.
Reviews verified by DesignRush and sourced from the agency's profile
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Giant Marketers, with a legacy spanning over 14 years in the dynamic online marketing industry, proudly serves clients in over 55 countries. Our team of over 50 dedicated local and international SEO specialists has garnered a remarkable 98% client satisfaction rate, particularly among small and medium-sized...
Top Services:
Web Design
eCommerce Development
Web Development
WordPress Website Design
Digital Marketing
Show more
Location
Cumilla, Bangladesh
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$50,000 & Up
Giant Marketers Services
Web Design
eCommerce Development
Web Development
WordPress Website Design
Digital Marketing
SEO
Social Media Marketing
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Andrew's Coffee Shop
Auto Axis
Cleaning Wizards
Shine Again
Data sourced from the agency's DesignRush profile
Giant Marketers Reviews & Testimonials
Pat Castillo
Chief Strategy Officer (CSO) at CADCA
5.0★
Web Development Review from Pat Castillo
We had the pleasure of working with Giant Marketers for the development of our new website at CADCA (Community Anti-Drug Coalitions of America). As an organization dedicated to creating and maintaining safe, healthy, and drug-free communities globally, our website is a critical tool for connecting with community coalitions and sharing resources.
From the start, the team at Giant Marketers impressed us with their professionalism and expertise. They took the time to understand our unique needs and goals, ensuring that the website would effectively support our mission. Their attention to detail and commitment to quality were evident throughout the entire process.
The result is a user-friendly, visually appealing, and highly functional website that has significantly improved our ability to communicate with our coalitions and the public. The new site makes it easier for users to access training materials, find information on substance abuse trends, and utilize the tools and resources we provide to empower communities.
We are thrilled with the final product and grateful for the exceptional service provided by Giant Marketers. Their dedication and skill have truly made a difference for CADCA, and we highly recommend them to any organization in need of top-notch website development services.
Jack Lozyniak
Founder at Gaido
5.0★
Web Development Review from Jack Lozyniak
Working with Giant Marketers to develop our website for Gaido was a transformative experience. From the initial consultation to the final delivery, their team demonstrated exceptional professionalism, technical expertise, and a deep understanding of our vision. They took the time to understand our goal of creating a platform where travelers could explore destinations like locals, discovering hidden gems and curated experiences.
Throughout the project, Giant Marketers maintained clear and consistent communication, ensuring that our needs and feedback were always addressed promptly. Their agile development process allowed for flexibility and adaptability, which was crucial as we refined our features and design.
One of the standout aspects of their service was their attention to detail. They meticulously crafted a user-friendly interface that is both visually appealing and intuitive. The integration of features that enable users to arrange travel plans, browse curated experiences, and connect with local guides was seamless and innovative. Their commitment to promoting responsible travel was evident in the thoughtful design choices and functionalities they implemented.
Moreover, their team was proactive in suggesting enhancements and optimizations, always striving to deliver the best possible product. Their technical prowess was matched by their creative insights, resulting in a website that not only meets but exceeds our expectations.
In conclusion, our experience with Giant Marketers was nothing short of excellent. They have truly brought our vision for Gaido to life, creating a platform that embodies our mission of offering authentic and responsible travel experiences. We are incredibly satisfied with their work and look forward to future collaborations.
Jodi Lincoln
Key Account Executive at Staples Technology Solutions
5.0★
Web Development Review from Jodi Lincoln
Giant Marketers recently undertook the task of developing a new website for Staples Technology Solutions, a company with over 40 years of experience in data management and technological innovation. The result is a seamlessly integrated platform that reflects Staples' evolution alongside its customers.
The website effectively showcases Staples' extensive range of products and services, emphasizing their commitment to meeting diverse business and educational needs. It highlights their robust ecosystem of devices, accessories, and software, ensuring accessibility and functionality for every user, whether in the office or remote learning environments.
Giant Marketers' expertise is evident in the website's design and functionality, making navigation intuitive and information readily accessible. The collaboration with cybersecurity leaders demonstrates their proactive approach to safeguarding customer data, addressing contemporary challenges head-on.
Overall, Giant Marketers has delivered a website that not only meets but exceeds expectations, aligning perfectly with Staples' mission to innovate and support its clientele. For businesses seeking tailored technological solutions, this partnership promises a user-friendly experience and comprehensive support.
Reviews verified by DesignRush and sourced from the agency's profile
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AI-accelerated engineering partner for legacy modernization and smart enterprise solutions dev
Founded in 2018, Devox Software partners with mid-market and enterprise businesses to modernize aging systems, engineer new digital products, and bring AI into production the right way: safely, incrementally, and with measurable ROI...
Top Services:
Software Development
Cloud Consulting
AI Development
DevOps Consulting
Mobile App Development
Show more
Location
Miami, Florida
Number of Employees
100 - 249
Average Hourly Rate
$75/hr
Minimal Budget
$50,000 & Up
Portfolios Count
7 Projects Listed
Devox Software Services
Software Development
Cloud Consulting
AI Development
DevOps Consulting
Mobile App Development
Big Data Analytics
Business Consulting
IoT
Digital Strategy
Web Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Digital Strategy, Branding, Web Design & Development.
Blacksmith Agency stands as a leading force in the realm of digital product development and online experiences. Founded on the principles of aligning with user expectations and leveraging data-driven insights, our agency is dedicated to empowering our partners in their pursuit of growth, innovation, and the...
Top Services:
Digital Services
Web Design
Web Development
Branding
eCommerce Development
Show more
Location
Phoenix, Arizona
Number of Employees
50 - 99
Average Hourly Rate
$200/hr
Minimal Budget
$50,000 & Up
Portfolios Count
4 Projects Listed
Blacksmith Agency Services
Digital Services
Web Design
Web Development
Branding
eCommerce Development
Product Design
Design Services
Digital Strategy
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Innolab AI builds revenue engines, not just software. Jane creates pipeline. Luna closes it.
Innolab AI builds AI systems that sell for you.
Jane replaces SDR teams with automated, hyper-personalized outbound.
Luna calls and books meetings 24/7 with human-like conversations.
We help B2B leaders generate pipeline, cut admin time, and scale revenue without chaos...
Top Services:
AI Development
Mobile App Development
Web Development
Software Testing
Blockchain
Show more
Location
Columbus, Ohio
Number of Employees
50 - 99
Average Hourly Rate
$59/hr
Minimal Budget
$50,000 & Up
Portfolios Count
2 Projects Listed
Innolab Services
AI Development
Mobile App Development
Web Development
Software Testing
Blockchain
Staff Augmentation
UI/UX Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flonest
Dollar Shave Club
Buddy Lee Jump ropes
Data sourced from the agency's DesignRush profile
Innolab Reviews & Testimonials
Buddy Lee
CEO at Buddy Lee Jump Ropes
5.0★
B2C Apps Review from Buddy Lee
Innolab delivered exactly what we needed a high quality, AI powered jump training app with realtime feedback and sleek design.
The team was professional, collaborative, and hit every milestone on time. Highly recommend them for any innovative app development.
Reviews verified by DesignRush and sourced from the agency's profile
View All Reviews
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
